Total Complaints
25 filings
CHEVROLET SILVERADO 2500 · model year
25 NHTSA complaints, 2 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025CHEVROLETSILVERADO 2500 carries 25 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with 5/5 front crash, 5/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 SILVERADO 2500 is power train with 6 filings, followed by unknown or other (5) and engine (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 57 investigation files overlapping the 2025 SILVERADO 2500, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
25 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 6 |
| UNKNOWN OR OTHER | 5 |
| ENGINE | 4 |
| ELECTRICAL SYSTEM | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| STRUCTURE:BODY | 2 |
| STEERING | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
Engine started pouring fuel out in large quantities coating the entire chassis. I was lucky, I had planned to go fishing early but had boat issue. Had I gone early in the dark it would have been catastrophic. Large amounts of gas. Pouring out. I'm lucky, when moving the truck my wife noticed the fuel was leaving a trail down the road and started screaming. I immediately parked the vehicle and I am waiting on support to get to dealer. The fuel system is a known defect on 2025/2026 Silverado but not yet identified for this HD 2500 with same 6.6l engine. Entire cab is full of gas fumes. This was extremely scary.
My 2025 Chevrolet Silverado 2500HD LT (new vehicle, low mileage) has a persistent water intrusion/leak into the cab interior. Water appears at the top of the headliner/ceiling, specifically around the overhead console where the HomeLink garage door opener buttons and map lights are located. This occurs after rain events, heavy precipitation, and results in visible wetness, dripping, and staining on the headliner fabric in the front overhead area. The leak is repeatable under wet conditions. It strongly suggests entry through the roof-mounted shark fin antenna (OnStar/XM/GPS antenna) seal or possibly the windshield-to-roof junction, as water migrates forward along the headliner to the overhead console area. This is a known issue pattern in prior GM trucks (e.g., 2014â2019 models with TSBs for shark fin antenna leaks causing headliner/overhead console drips), though not yet documented as widespread on the 2025 HD models. I took the vehicle to an authorized Chevrolet dealer for diagno
Supposedly The oil cooler ended up failing causing oil to be pumped into the cooling system at 26000 miles 8 months after purchase. A low oil message popped up upon start up looked under the hood a noticed no oil on the dip stick and a coolant reservoir full of jet black oil (supposed to be a bright red) and a fluid level higher than the normally observed coolant level. Thankfully happened in my drive way. It could have left me stranded had the engine completely run out of oil/overheated etc. Had the coolant reservoir broke/cracked due to the extra pressure and added volume in the coolant system it would have leaked a coolant/oil mixture in the engine bay around hot components of the motor. (potential fire hazard in my opinion) thankfully was able to get it towed to the dealer before any major leaks of the coolant system or catastrophic damage (that I know of) occurred.
I purchased my 2025 Chevrolet Silverado 2500HD new from Wilsonville Chevrolet in Oregon. Since owning the vehicle, I have experienced a noticeable shutter/vibration at highway speeds, consistently between 70â75 mph, whether towing or not. The shutter feels like it is coming from the transmission or driveline, and it occurs on multiple road types and conditions. I reported this issue to Wilsonville Chevrolet, but they told me they âcould not duplicateâ the problem and offered no repair. I then took the truck to Power Chevrolet in Corvallis, who stated the tires were out of balance and replaced them. This did not resolve the issue, and the shutter at highway speed remains exactly the same. I also contacted GM directly, but was redirected back to the dealership, resulting in no progress. At this point the issue has been reported multiple times, yet no root cause or repair has been provided. I am essentially being sent in circles without a solution. There appears to be a growing h
I purchased my 2025 Chevrolet Silverado 2500HD new from Wilsonville Chevrolet in Oregon. Since owning the vehicle, I have experienced a noticeable shutter/vibration at highway speeds, consistently between 70â75 mph, whether towing or not. The shutter feels like it is coming from the transmission or driveline, and it occurs on multiple road types and conditions. I reported this issue to Wilsonville Chevrolet, but they told me they âcould not duplicateâ the problem and offered no repair. I then took the truck to Power Chevrolet in Corvallis, who stated the tires were out of balance and replaced them. This did not resolve the issue, and the shutter at highway speed remains exactly the same. I also contacted GM directly, but was redirected back to the dealership, resulting in no progress. At this point the issue has been reported multiple times, yet no root cause or repair has been provided. I am essentially being sent in circles without a solution. There appears to be a growing h
I do not have access to my owners manual. One was not included with the truck when I bought it. I was told I could download it in the app, but I am still unable to do so.
Following vehicle startup, the entire audio system defaults to a muted state, affecting all sound output channels. This includes, but is not limited to: âCritical Safety Alerts: Seat belt warnings, system malfunction indicators, and door ajar chimes. âProximity and Collision Warnings: Parking assist chimes, Rear Cross-Traffic Alert (RCTA) warnings, and Backup Collision Intervention (BCI) alerts. âCommunication Systems: Navigation prompts and hands-free/Bluetooth call audio. âThe audio failure persists until manual user intervention or the next vehicle cycle, disabling critical warning redundancy. âSafety Implications âThe system-wide audio failure directly compromises the safety of vehicle occupants and surrounding pedestrians in two primary ways: âRisk to Pedestrians: The silencing of proximity and backup collision warnings (RCTA, BCI) removes a vital layer of redundancy, significantly increasing the risk of striking vulnerable road users, such as children, while maneuve
Following vehicle startup, the entire audio system defaults to a muted state, affecting all sound output channels. This includes, but is not limited to: âCritical Safety Alerts: Seat belt warnings, system malfunction indicators, and door ajar chimes. âProximity and Collision Warnings: Parking assist chimes, Rear Cross-Traffic Alert (RCTA) warnings, and Backup Collision Intervention (BCI) alerts. âCommunication Systems: Navigation prompts and hands-free/Bluetooth call audio. âThe audio failure persists until manual user intervention or the next vehicle cycle, disabling critical warning redundancy. âSafety Implications âThe system-wide audio failure directly compromises the safety of vehicle occupants and surrounding pedestrians in two primary ways: âRisk to Pedestrians: The silencing of proximity and backup collision warnings (RCTA, BCI) removes a vital layer of redundancy, significantly increasing the risk of striking vulnerable road users, such as children, while maneuve
Following vehicle startup, the entire audio system defaults to a muted state, affecting all sound output channels. This includes, but is not limited to: âCritical Safety Alerts: Seat belt warnings, system malfunction indicators, and door ajar chimes. âProximity and Collision Warnings: Parking assist chimes, Rear Cross-Traffic Alert (RCTA) warnings, and Backup Collision Intervention (BCI) alerts. âCommunication Systems: Navigation prompts and hands-free/Bluetooth call audio. âThe audio failure persists until manual user intervention or the next vehicle cycle, disabling critical warning redundancy. âSafety Implications âThe system-wide audio failure directly compromises the safety of vehicle occupants and surrounding pedestrians in two primary ways: âRisk to Pedestrians: The silencing of proximity and backup collision warnings (RCTA, BCI) removes a vital layer of redundancy, significantly increasing the risk of striking vulnerable road users, such as children, while maneuve
Tailgate has been coming open while driving. Multiple times. The last time it landed on the jack of my enclosed trailer. Without me knowing. First time was 2-3-25 and the last time was 9-2-25
When towing a trailer, the trailer brakes will disconnect when applying medium to hard brake. This is when the brakes on the trailer are needed the most. The trailer lights still work when the brakes controller disconnects them. There was a recall on the 2024 Chevrolet HD trucks to "fix" this.
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated that while driving 75 MPH, the vehicle independently pulled to the left. The vehicle was taken to the dealer, and the contact was informed that an alignment was needed. The vehicle was repaired. The contact stated that due to the persistent failure, the vehicle was taken to the dealer six times. The contact stated that two times the failure was not duplicated. The contact stated that four alignments were performed, and the front driver's side tire was replaced. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 500.
Mileage: 500
Tailgate went down on its own while driving and pulling a trailer
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively
Mileage: 42,000
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively
Mileage: 42,000
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively
Mileage: 42,000
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and âjumped forwardâ when coming to a stop. lighting system âblinkedâ or went dark and come back up a few seconds later while driving.
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and âjumped forwardâ when coming to a stop. lighting system âblinkedâ or went dark and come back up a few seconds later while driving.
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and âjumped forwardâ when coming to a stop. lighting system âblinkedâ or went dark and come back up a few seconds later while driving.
Whining noise from engine or powertrain, seems to have lost some power
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.