2017 CHEVROLET SILVERADO 2500

69 complaints filed with NHTSA.

69
Complaints
2
Crashes
8
Fires
1
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
3/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM15
ENGINE12
POWER TRAIN9
SERVICE BRAKES5
STEERING4
STRUCTURE:BODY4
AIR BAGS4
UNKNOWN OR OTHER3
EQUIPMENT3
FUEL/PROPULSION SYSTEM3
WHEELS2
SUSPENSION1
EXTERIOR LIGHTING1
SEAT BELTS1
SEATS1

Recalls (5)

19V32800025/04/2019

ENGINE

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heat

17V56700014/09/2017

SEAT BELTS:FRONT:RETRACTOR

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety

16V65100008/09/2016

AIR BAGS:FRONTAL

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli

23V04700002/02/2023

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

21V49600001/07/2021

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or

Recent Complaints

20240130FireELECTRICAL SYSTEM

I was driving with my front and rear motoried window defrost on because its cold outside right now when I started smelling something burning. I turned down the defrost knob. I opened the driver side window to air our the smell when suddenly the rear motorized window defrost sparked up into flames while I was driving. It was in full on burning up in flames. I pulled over and luckily I was able to put out the fire. I have contacted GM because when I google this issue it states GM put out a recall

20240130FireVISIBILITY/WIPER

I was driving with my front and rear motoried window defrost on because its cold outside right now when I started smelling something burning. I turned down the defrost knob. I opened the driver side window to air our the smell when suddenly the rear motorized window defrost sparked up into flames while I was driving. It was in full on burning up in flames. I pulled over and luckily I was able to put out the fire. I have contacted GM because when I google this issue it states GM put out a recall

20201028CrashAIR BAGS

MY TRUCK WENT OFF THE ROAD I STRUCK A TREE IN EXCESS OF 20+ MILES AN HOUR TOTALED THE TRUCK AND NO AIRBAG DEPLOYED ALMOST KILLING ME NOW I HAVE FACIAL RECONSTRUCTION AND 6 HERNIATED DISKS WHICH MAY KEEP ME FROM EVER WORKING AGAIN

Mileage: 6,500

20200828CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 2500. THE CONTACT STATED WHILE DRIVING IN REVERSE DOWN A HILL THERE WAS AN ABNORMAL POPPING NOISE DETECTED. THE CONTACT DEPRESSED THE BRAKES HOWEVER THEY WERE SOFT AND FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE EMERGENCY BRAKE WAS ENGAGED HOWEVER, FAILED TO RESPOND. THE CONTACT CRASHED INTO THE MOUNTAIN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS RESTARTED AN

Mileage: 126,047

20190529FireSTRUCTURE:BODY

FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GA

Mileage: 20,000

20190529FireELECTRICAL SYSTEM

FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GA

Mileage: 20,000

20190529FireENGINE

FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GA

Mileage: 20,000

20190517FireELECTRICAL SYSTEM

DESCRIBE WHAT HAPPENED - INSD ARRIVED AT WORK AND PLUGGED IN HIS BLOCK HEATER AS HE ALWAYS DOES DURING THE WINTER. INSD THEN WENT INTO WORK AT ABOUT 6:30PM. AT APPROX 7:30PM INSD WAS NOTIFIED THAT THERE WAS A FIRE IN HIS TRUCK, FIRE DEPT WAS CALLED. DID THE FIRE BURN TO THE INTERIOR, EXTENT OF DAMAGE- TOTAL BURN, FULL INTERIOR, ENGINE BAY. FIRE IS NOT SURE WHERE THE FIRE STARTED BUT THINKS IT WAS IN THE ENGINE BAY. THE FIRE STARTED IN THE ENGINE COMPARTMENT DID THE FIRE CAUSE DAMAGE TO ANYONE

Mileage: 20,000

20190506FireENGINE

TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE VEHICLE'S ALARM SOUNDED, WHEN THE CONTACT ARRIVED DOWNSTAIRS, THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE LOT BY THE INSURANCE COMPANY. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION AFTER THE FIRE FOR NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN

Mileage: 9,000

20190226FireUNKNOWN OR OTHER

OWNER OF BOTH A 2017 DURAMAX AND A TAHOE FROM NEW. DURAMAX HAD JUST TURNED 21,000 MILES THIS WINTER. RETURNED FROM FISHING SUNDAY NIGHT AND PLUGGED THE TRUCK INTO A HEAVY GUAGE EXTENSION CORD. MY FAMILY AND I WERE WOKEN AT 3AM EARLY JANUARY TO A VEHICLE ALARM. TURNS OUT THE TRUCK HAD STARTED FIRE. LUCKLY THE ALARM WAS AUDIBLE LONG ENOUGH TO WAKE US. BY THE TIME I HAD REACHED THE KEYS, IT HAD STOPPED. A PEEK OUT THE WINDOW SHOWED A CULPRIT I HADN'T ANTICIPATED. INSPECTORS FOUND THE SOURCE IN THE

Mileage: 21,000