Total Complaints
27 filings
CHEVROLET SILVERADO 2500 · model year
27 NHTSA complaints, and 5 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010CHEVROLETSILVERADO 2500 carries 27 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 SILVERADO 2500 is air bags with 6 filings, followed by structure:body (3) and fuel/propulsion system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2010 SILVERADO 2500, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
27 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 6 |
| STRUCTURE:BODY | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 2 |
| ELECTRICAL SYSTEM | 2 |
| ENGINE | 2 |
| POWER TRAIN | 2 |
| SUSPENSION:FRONT | 1 |
| VISIBILITY | 1 |
| TIRES | 1 |
| LATCHES/LOCKS/LINKAGES | 1 |
| UNKNOWN OR OTHER | 1 |
| STEERING | 1 |
| STRUCTURE:BODY:DOOR | 1 |
| SERVICE BRAKES | 1 |
EQUIPMENT
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pin
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaba
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS,
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally s
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowing
2010 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THAT A RECALL WAS PERFORMED ON THE VEHICLE IN OCTOBER 2021, AND IN JULY 2022 WHILE DRIVING THE AIRBAG WARNING LIGHT APPEARED ON THE DASH.
The contact owns a 2010 Chevrolet Silverado 2500. The contact stated that the front driver's side door failed to open from the inside or outside. The contact stated that no warning lights were illuminated. The contact stated that the door failed to open with the key fob or the door button. The contact stated that the door was cut open with a grinder, metal cutting wheel, and torch by an independent mechanic. The vehicle was taken to an independent mechanic who diagnosed that the locking mechanism that was attached to the door frame was damaged. The vehicle was not repaired. Neither the dealer nor the manufacturer was made aware of the failure. The failure mileage was 196,290.
Mileage: 196,290
Takata Recall. The contact owns a 2010 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LIFTERS ON THE CAMSHAFT WAS MAKING A KNOCKING SOUND WHILE THE VEHICLE WAS IDLING. THE CONTACT STATED THAT JIM WERNIG, INC. (2401 OLD U.S. 27 S, GAYLORD, MI 49735, (989) 448-4583) WAS CONTACTED AND INFORMED OF THE FAILED. THE CONTACT WAS PROVIDED INFORMATION OF AN UNKNOWN RECALL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE 110,000.
Mileage: 110,000
I HAVE A PROBLEM WITH THE TRUCKS BRAKES APPLING THEMSELVES WHILE DRIVING. TOOK THE VEHICLE TO THE DEALER LAST YEAR AND THE REPLACED THE FRONT BRAKES, BRAKES, ROTORS. CALIPERS, LNES . SEEMED TO HELP BUT STILL HAD A PROBLEM WITH BRAKES NOT RELEASING COMPLETE ONE OR ONE WHEELS APPLING BRAKE PRESSURE AT TIMES. HAS GOTTEN WORSE BUT INTERMITTENT. REPORTER TO THE DEALER RIGHT FRONT WHEEL GOT SO HOT IT WAS SMOKING FRIDAY 9/2/20. HAS BEEN ABOUT A YEAR AND 5000 MILES LATER TOOK BACK TO DEALER COULD NOT DUPLICATE THE PROBLEM. RECOMMEND FLUSHING POWER STEERING FLUID WHICH I DID. NOT SURE IF PROBLEM FIXED. ALSO REPORTED SEVERE FRAME RUST DEALER SAID MUST HAVE BEEN UP NORTH. CONTACTED CHEVROLET SAID WHILE THE DEALER HAD THE TRUCK WOULD INSPECT AND ADVISE. NO RESPONSE AFTER 3 DAYS. WILL INCLUDE PICTURES. APPEARS FRAME HAS NO RUST PROTECTION.
Mileage: 163,000
I HAVE A PROBLEM WITH THE TRUCKS BRAKES APPLING THEMSELVES WHILE DRIVING. TOOK THE VEHICLE TO THE DEALER LAST YEAR AND THE REPLACED THE FRONT BRAKES, BRAKES, ROTORS. CALIPERS, LNES . SEEMED TO HELP BUT STILL HAD A PROBLEM WITH BRAKES NOT RELEASING COMPLETE ONE OR ONE WHEELS APPLING BRAKE PRESSURE AT TIMES. HAS GOTTEN WORSE BUT INTERMITTENT. REPORTER TO THE DEALER RIGHT FRONT WHEEL GOT SO HOT IT WAS SMOKING FRIDAY 9/2/20. HAS BEEN ABOUT A YEAR AND 5000 MILES LATER TOOK BACK TO DEALER COULD NOT DUPLICATE THE PROBLEM. RECOMMEND FLUSHING POWER STEERING FLUID WHICH I DID. NOT SURE IF PROBLEM FIXED. ALSO REPORTED SEVERE FRAME RUST DEALER SAID MUST HAVE BEEN UP NORTH. CONTACTED CHEVROLET SAID WHILE THE DEALER HAD THE TRUCK WOULD INSPECT AND ADVISE. NO RESPONSE AFTER 3 DAYS. WILL INCLUDE PICTURES. APPEARS FRAME HAS NO RUST PROTECTION.
Mileage: 163,000
TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE INTERIOR PASSENGER AND DRIVER SIDE DOOR HANDLES WERE FRACTURED. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHEVROLET (33 W KEMPER RD, CINCINNATI, OH 45246, 513-782-2800) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 92,000.
Mileage: 92,000
POWER STEERING LINES RUST THROUGH AND SPRAY DOWN MOTOR COMPARTMENT. GM ALSO HAS A KNOWN ISSUE WITH THE THROTTLE BODY SWITCHES NOT FUNCTIONING CORRECTLY CAUSING SERIOUS LOSS OF POWER IMMEDIATELY AND HAS A SERVICE BULLETIN, BUT ONLY HONORED IF LESS THAN 120K MILES AND THAT PUT MY TRUCK OUT.
Mileage: 136,000
POWER STEERING LINES RUST THROUGH AND SPRAY DOWN MOTOR COMPARTMENT. GM ALSO HAS A KNOWN ISSUE WITH THE THROTTLE BODY SWITCHES NOT FUNCTIONING CORRECTLY CAUSING SERIOUS LOSS OF POWER IMMEDIATELY AND HAS A SERVICE BULLETIN, BUT ONLY HONORED IF LESS THAN 120K MILES AND THAT PUT MY TRUCK OUT.
Mileage: 136,000
TAKATA RECALL. IT'S BEEN 2 YEARS SINCE I RECEIVED THE FIRST NOTIFICATION. AT THAT TIME, I CONTACTED THE DEALER AND THEY SAID THAT THE RECALL WAS ACTIVE BUT THEY WERE RUNNING OUT OF PARTS TO FIX THE PROBLEM. SO, I CONTACTED GM CUSTOMER SERVICE AND THEY SAID THAT TAKATA WAS WORKING ON IT AND THEY WOULD SEND A NOTIFICATION ONCE THE PARTS AVAILABLE. I SAW THE ALERT ON DASH BOARD A FEW TIMES BUT I WAS WAITING FOR THE NOTIFICATION UNTIL TODAY 02-12-18. I WAS CHECKING MY CORRESPONDENCE AND I FOUND A NOTICE FROM TK HOLDINGS INC. ABOUT THE BANKRUPTCY PROCEEDING IN JAPAN. SO, I CONTACTED AGAIN THE DEALER AND THEY SAID THE SAME. NO PARTS TO FIX IT!! WHAT ELSE SHOULD I DO? I DON'T WANT TO BE AT RISK IF MY VEHICLE IS NOT SAFE IN CASE OF AN ACCIDENT.
Mileage: 110,000
TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION COOLANT LINES LEAKED OIL ONTO THE EXHAUST. THE CONTACT SMELLED SMOKE UNDER THE VEHICLE ALONG THE PASSENGER SIDE. KEVIN WHITTAKER CHEVROLET IN GREENVILLE, SOUTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE TRANSMISSION COOLANT LINES LEAKED AT THE CRIMP FITTINGS. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Mileage: 125,000
TAKATA RECALL THIS RECALL WAS ISSUED 5/27/2016. NO REMEDY HAS BEEN MADE YET. THE RECALL SAYS THAT THE NHTSA GRANTED THEM UNTIL AUGUST 2017 TO HAVE A REMEDY, YET NONE EXISTS.
I WAS NOTIFIED OF THE RECALL BUT GM HAS FAILED TO MAKE THE PARTS AND LABOR AVAILABLE. NOW I HAVE BEEN NOTIFIED THAT TK HOLDINGS ARE IN CHAPTER 11 AND I DOUBT IF ANYTHING WILL REMEDY THIS DEFECT.
MAJOR CRACKING IN THE DASH OF MY TRUCK. STARTED ON THE OF THE PASSANGER SIDE AIRBAG AND HAS SINCE SPREAD. ALSO CRACKING IN FRONT OF THE DRIVER ABOVE THE STEERING WHEEL.
Mileage: 80,000
CHECK ENGINE WARNING LIGHT CAME ON THEN IMMEDIATELY LOST ALL ENGINE POWER COMPLETELY STALLED), ELECTRICAL (EXCEPT HEADLIGHTS), POWER STEERING, POWER BRAKES. ENGINE WOULD NOT RESTART AFTER VEHICLE STOPPED (WENT INTO WALK HOME MODE), NOT EVEN THE HORN WOULD WORK! AFTER ABOUT 20 MINUTES, THE ENGINE WOULD RESTART AND I COULD DRIVE HOME, BUT WITH THE CHECK ENGINE LIGHT ON. I TOOK THE TRUCK TO THE DEALERSHIP THE NEXT DAY. THE REPROGRAMMED THE MAIN COMPUTER. AFTER A FEW DAYS, IT HAPPENED AGAIN! TOOK THE TRUCK BACK TO THE DEALER. THEY SAID THEY WOULD NEED TO ORDER A NEW COMPUTER, THEY REPROGRAMMED THE DEFECTIVE COMPUTER AGAIN AND SAID THEY WOULD CALL WHEN THE NEW ONE WAS IN. THE SAME CONDITION REPEATED ITSELF A FEW MORE TIMES BEFORE THE NEW COMPUTER CAME IN AND THEY REPLACED IT. NO PROBLEMS SINCE. I CONSIDER LOOSING ALL POWER IN A TURN ONTO AN INTERSTATE RATHER DANGEROUS! THE DEALERSHIP CONFIDED MY EXPERIENCE WAS NOT AT ALL UNUSUAL WITH THESE VEHICLES.
Mileage: 38,000
CHECK ENGINE WARNING LIGHT CAME ON THEN IMMEDIATELY LOST ALL ENGINE POWER COMPLETELY STALLED), ELECTRICAL (EXCEPT HEADLIGHTS), POWER STEERING, POWER BRAKES. ENGINE WOULD NOT RESTART AFTER VEHICLE STOPPED (WENT INTO WALK HOME MODE), NOT EVEN THE HORN WOULD WORK! AFTER ABOUT 20 MINUTES, THE ENGINE WOULD RESTART AND I COULD DRIVE HOME, BUT WITH THE CHECK ENGINE LIGHT ON. I TOOK THE TRUCK TO THE DEALERSHIP THE NEXT DAY. THE REPROGRAMMED THE MAIN COMPUTER. AFTER A FEW DAYS, IT HAPPENED AGAIN! TOOK THE TRUCK BACK TO THE DEALER. THEY SAID THEY WOULD NEED TO ORDER A NEW COMPUTER, THEY REPROGRAMMED THE DEFECTIVE COMPUTER AGAIN AND SAID THEY WOULD CALL WHEN THE NEW ONE WAS IN. THE SAME CONDITION REPEATED ITSELF A FEW MORE TIMES BEFORE THE NEW COMPUTER CAME IN AND THEY REPLACED IT. NO PROBLEMS SINCE. I CONSIDER LOOSING ALL POWER IN A TURN ONTO AN INTERSTATE RATHER DANGEROUS! THE DEALERSHIP CONFIDED MY EXPERIENCE WAS NOT AT ALL UNUSUAL WITH THESE VEHICLES.
Mileage: 38,000
CHECK ENGINE WARNING LIGHT CAME ON THEN IMMEDIATELY LOST ALL ENGINE POWER COMPLETELY STALLED), ELECTRICAL (EXCEPT HEADLIGHTS), POWER STEERING, POWER BRAKES. ENGINE WOULD NOT RESTART AFTER VEHICLE STOPPED (WENT INTO WALK HOME MODE), NOT EVEN THE HORN WOULD WORK! AFTER ABOUT 20 MINUTES, THE ENGINE WOULD RESTART AND I COULD DRIVE HOME, BUT WITH THE CHECK ENGINE LIGHT ON. I TOOK THE TRUCK TO THE DEALERSHIP THE NEXT DAY. THE REPROGRAMMED THE MAIN COMPUTER. AFTER A FEW DAYS, IT HAPPENED AGAIN! TOOK THE TRUCK BACK TO THE DEALER. THEY SAID THEY WOULD NEED TO ORDER A NEW COMPUTER, THEY REPROGRAMMED THE DEFECTIVE COMPUTER AGAIN AND SAID THEY WOULD CALL WHEN THE NEW ONE WAS IN. THE SAME CONDITION REPEATED ITSELF A FEW MORE TIMES BEFORE THE NEW COMPUTER CAME IN AND THEY REPLACED IT. NO PROBLEMS SINCE. I CONSIDER LOOSING ALL POWER IN A TURN ONTO AN INTERSTATE RATHER DANGEROUS! THE DEALERSHIP CONFIDED MY EXPERIENCE WAS NOT AT ALL UNUSUAL WITH THESE VEHICLES.
Mileage: 38,000
I HAVE A 2010 CHEVY 2500 HD WHEN I PUT THE CAR I PARK IT SOUNDS LIKE THE DOORS UNLOCK BUT THEY DON'T IT STARTED ON MY DRIVERS DOOR NOW ITS HAPPENING ON PASSENGER DOOR. I'VE TRIED TO UNLOCK MANUALLY IT WONT WORK I'VE UNLOCKING FROM THE REMOTE AND THE DOOR LOCK SWITCHES ON BOTH DOORS IT TAKES MULTIPLE TIMES WITH BOTH AND THEN ABLE TO GET OUT. THIS IS A MAJOR SAFETY ISSUE !!!!. I ONLY HAVE 27000 MILES ON IT NOW AND ITS OUT OF WARRANTY I TRIED TO GET INTO MY TRUCK WITH REMOTE AND KEY IT TOOK MULTIPLE TIMES TO GET INTO ALSO... I HAVE A FRIEND WITH A 2010 DENALI HE'S HAVING THE SAME PROBLEMS I COULD SEE IF THE TRUCK WAS OVER TENS YEARS OLD AND OVER 150000 MILES HAVING PROBLEMS BUT THIS ISN'T RIGHT... I TAKE MY GRAND KIDS ALL THE TIME I'M SCARED TO TAKE THEM IN CASE I HAVE TO GET THEM OUT IN AN EMERGENCY AND NEEDED TO GET OUT FAST THAT I WOULDN'T BE ABLE TOO OR FOR THAT MATTER JUST MYSELF DRIVING ALONE!!! *TR
Mileage: 26,000
I HAVE A 2010 CHEVY 2500 HD WHEN I PUT THE CAR I PARK IT SOUNDS LIKE THE DOORS UNLOCK BUT THEY DON'T IT STARTED ON MY DRIVERS DOOR NOW ITS HAPPENING ON PASSENGER DOOR. I'VE TRIED TO UNLOCK MANUALLY IT WONT WORK I'VE UNLOCKING FROM THE REMOTE AND THE DOOR LOCK SWITCHES ON BOTH DOORS IT TAKES MULTIPLE TIMES WITH BOTH AND THEN ABLE TO GET OUT. THIS IS A MAJOR SAFETY ISSUE !!!!. I ONLY HAVE 27000 MILES ON IT NOW AND ITS OUT OF WARRANTY I TRIED TO GET INTO MY TRUCK WITH REMOTE AND KEY IT TOOK MULTIPLE TIMES TO GET INTO ALSO... I HAVE A FRIEND WITH A 2010 DENALI HE'S HAVING THE SAME PROBLEMS I COULD SEE IF THE TRUCK WAS OVER TENS YEARS OLD AND OVER 150000 MILES HAVING PROBLEMS BUT THIS ISN'T RIGHT... I TAKE MY GRAND KIDS ALL THE TIME I'M SCARED TO TAKE THEM IN CASE I HAVE TO GET THEM OUT IN AN EMERGENCY AND NEEDED TO GET OUT FAST THAT I WOULDN'T BE ABLE TOO OR FOR THAT MATTER JUST MYSELF DRIVING ALONE!!! *TR
Mileage: 26,000
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.