2004 CHEVROLET SILVERADO 2500

430 complaints filed with NHTSA.

430
Complaints
23
Crashes
11
Fires
12
Injuries
4
Deaths

Complaints by Component

ComponentCount
SERVICE BRAKES99
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL57
SERVICE BRAKES, HYDRAULIC54
ELECTRICAL SYSTEM46
ENGINE14
STEERING13
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS10
WHEELS9
FUEL SYSTEM, GASOLINE8
FUEL SYSTEM, DIESEL8
ENGINE AND ENGINE COOLING8
POWER TRAIN7
VEHICLE SPEED CONTROL6
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM6
TIRES5

Recalls (2)

06E04300019/05/2006

FUEL SYSTEM, GASOLINE

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE

06E01000001/02/2006

STEERING

CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS

Recent Complaints

20200905CrashFatalAIR BAGS

CANT REMEMBER WHAT HAPPENED I BLACK OUT AND WOKE UP WITH COPS AROUND ME. THE FRONT END OF THE TRUCK IS WRECKED. AIRBAGS DID NOT DEPLOY.

Mileage: 2

20200905CrashFatalSTRUCTURE:BODY

CANT REMEMBER WHAT HAPPENED I BLACK OUT AND WOKE UP WITH COPS AROUND ME. THE FRONT END OF THE TRUCK IS WRECKED. AIRBAGS DID NOT DEPLOY.

Mileage: 2

20200905CrashFatalWHEELS

CANT REMEMBER WHAT HAPPENED I BLACK OUT AND WOKE UP WITH COPS AROUND ME. THE FRONT END OF THE TRUCK IS WRECKED. AIRBAGS DID NOT DEPLOY.

Mileage: 2

20170916CrashSERVICE BRAKES

TOTAL BRAKE FAILURE WHEN ATTEMPTING TO SLOW/STOP VEHICLE TO MAKE A TURN. DROVE INTO PARKING LOT TO GET OFF OF ROADWAY, HIT SIGN, TREE, PARKED VEHICLE BEFORE VEHICLE FINALLY STOPPED.

Mileage: 75,000

20160521CrashSERVICE BRAKES

ON 4/28/2016 TRAVELING TO WORK FOLLOWING A TRACTOR TRAILER IN A 55 MPH ZONE, THE TRACTOR TRAILER ABRUPTLY MERGED INTO THE RIGHT TURN LANE AFTER A CURVE WITHOUT A SIGNAL LEAVING TWO STOPPED CARS IN MY TRAVEL LANE MAKING A LEFT TURN. I APPLIED HARD PRESSURE TO MY BRAKES AND THE PEDAL WENT TO THE FLOOR. I IMPACTED AN AVALANCHE THAT WAS PUSHED INTO A SMALL COMPACT CAR CAUSING SUBSTANTIAL DAMAGE TO MY VEHICLE AND THE AVALANCHE. THE DRIVER OF THE AVALANCHE WAS TRANSPORTED TO THE HOSPITAL WITH MINOR IN

Mileage: 105,000

20160316CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. WHILE ATTEMPTING TO REVERSE THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE PARKED IN THE CONTACT'S GARAGE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

20141009FireSERVICE BRAKES

WAS ENTERING DRIVE-THRU RESTAURANT, GAVE ORDER, PROCEEDED TO WINDOW TO RECEIVE ORDER/PAY. NOTICED THAT UPON STOPPING AT WINDOW, BRAKE PEDAL STARTED TO DEPRESS NORMALLY, AND THEN WENT ALL THE WAY TO FLOOR. WITHIN A FEW SECONDS SMOKE STARTED COMING INTO DRIVER COMPARTMENT THRU AIR VENTS, SMOKE COULD BE SEEN COMING OUT OF ENGINE FROM UNDER HOOD. QUICKLY PROCEEDED TO MOVE VEHICLE TO EMPTY PARKING SPOT/AREA.TURNED VEHICLE OFF, EXTINGUISHED FIRE BURNING IN ENGINE COMPARTMENT. BRAKE LINE BURST SENDING

Mileage: 119,200

20140923CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 3 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE BRAKE PEDAL WAS APPLIED SEVERAL TIMES, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO SEVERAL BUSHES. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE CONTACT REPLACED THE ENTIRE BRAKE LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,

Mileage: 10,000

20140830CrashSERVICE BRAKES

COMING OUT OF MY DRIVEWAY, WHICH IS APPROXIMATELY 1200 FEET LONG, I HIT THE BRAKE PEDAL WHICH WENT STRAIGHT TO THE FLOOR, WITHOUT EVEN SLOWING THE TRUCK FROM 15 MPH (IT IS VERY SLIGHTLY DOWNHILL NEAR THE VERY END). I CROSSED THE ROAD AND WAS HIT BY AN ONCOMING VEHICLE APPROACHING MY DRIVEWAY. FORTUNATELY, THE VEHICLE WAS A FRIEND SLOWING TO ENTER MY DRIVEWAY AND THE COLLISION WAS MINOR. DESTROYED MY REAR BUMPER AND DAMAGED THE LEFT REAR QUARTER PANEL. HAD THE ONCOMING VEHICLE BEEN TRAVELING AT A

Mileage: 107,771

20140618CrashSERVICE BRAKES

WHILE IN TRAFFIC I PUSHED MY BRAKE PEDAL DOWN HARD TO STOP AND IT WENT TO THE FLOOR. SOME BRAKING RESISTANCE WAS FELT BY THE VEHICLE BUT I STILL HIT THE CAR IN FRONT OF ME. THERE WAS ONLY A MINOR SCRATCH ON THE CAR I HIT BECAUSE I ALSO HIT THE PARKING BRAKE ONE THE BRAKE PEDAL DIDN'T DO ANYTHING. THERE WAS NO WARNING LIGHT TO INDICATE A PROBLEM BUT WHEN I PULLED OFF THE ROAD THE BRAKE LINE GOING TO THE REAR BRAKES WAS SQUIRTING FLUID. ALL OF THE BRAKE LINES ON THE CAR SHOWED HEAVY SIGNS OF R

Mileage: 176,000

20140324CrashSERVICE BRAKES

I WAS TRAVELING ON A TWO-LINE ROAD NEARING THE CITY AND NEAR THE TOP OF A HILL WHEN A LINE OF CARS SLOWED QUICKLY IN FRONT OF ME. I HAD TO GET ONTO THE BRAKES QUICKLY TO MAINTAIN A SAFE FOLLOWING DISTANCE, BUT WHEN I DID THE PEDAL WENT COMPLETELY TO THE FLOOR. HAVING VERY LITTLE TIME TO REACT, I NOTICED THE TRAFFIC IN THE ONCOMING LANE HAD STOPPED OR SLOWED GREATLY ABOUT 100 YARDS IN FRONT OF ME, SO I WAS ABLE TO SWERVE INTO THE LEFT LANE TO AVOID REAR ENDING AN ENTIRE LINE OF CARS WITH MY 6000L

Mileage: 190,000

20131101CrashSERVICE BRAKES

WHILE DRIVING I SAW A DEER, IT STARTED TOWARD THE ROAD I WAS TRAVELING AT 50MPH THE DEER STARTED TO RUN TO CROSS MY PATH. I APPLIED MY BRAKES (I SHOULD HAVE STOPPED IN PLENTY OF TIME BUT....) THE PEDAL WENT DOWN APPROXIMATELY HALFWAY AS NORMAL AND HELD FIRM, THEN THE PEDAL CONTINUED TO THE FLOOR, THE BRAKES NO LONGER SLOWED MY TRUCK IMPACTING THE DEER. A SIMILAR INCIDENT HAPPENED TWO WEEKS PRIOR. THE FIRST TIME THE LEFT REAR BRAKE LINE FAILED OVER THE FUEL TANK. THE INSTANT INCIDENT THE LEF

Mileage: 108,000

20130820CrashSERVICE BRAKES

I WAS DRIVING AT NORMAL SPEED AND WAS TRAVELING DOWN A BACK ROAD WITH A CAR DOLLY ON BACK WHEN I CAME UP OVER THE HILL THERE WERE CARS STOPPED AND THE OTHER LANE WAS COMING TOWARDS TRAFFIC I TRIED AT THE TOP OF A VERY STEEP HILL TO APPLY MY BRAKES AND THEY FAILED CAUSING ME TO HIT 6 CARS AND ONE MOTORCYCLE AND LUCKY NO ONE GOT KILLED SO NOW I HAVE A DAMAGED TRUCK BECAUSE OF ENGINEERS POOR DESIGN. *TR

Mileage: 250,000

20130618CrashSTRUCTURE:BODY

I WAS BACKING UP TO HOOK UP MY UTILITY TRAILER AND THE BRAKE PEDAL WENT TO THE FLOOR. THE TRAILER HITCH CRASHED INTO THE BUMPER OF THE TRUCK..THE BRAKE LINES HAD ROTTED THROUGH AND THE UNDERCARRIAGE OF THIS TRUCK IS SEVERELY RUSTED.JUST A MATTER OF TIME BEFORE THE NEXT ISSUE WITH OTHER LINES OR FRAME BREAKAGE. *TR

Mileage: 89,000

20130509CrashSERVICE BRAKES, HYDRAULIC

STARTED VEHICLE IN MY DRIVEWAY IN FRONT OF GARAGE, AS I HAD MY FOOT ON BRAKE, WHILE PLACING TRANSMISSION INTO DRIVE, THE BRAKE PEDAL WENT COMPLETELY DOWN TO FLOOR, AND THE VEHICLE ROLLED BACKWARDS INTO GARAGE DOOR FRAME, CAUSING MINOR DAMAGE TO THE ALUMINUM FLASHING ON THE GARAGE DOOR FRAME. ALL ATTEMPTS TO PUMP BRAKE PEDAL YIELDED NO STOPPING EFFECT. FORTUNATELY, THIS EPISODE OCCURRED IN THE DRIVEWAY AS MY INTENDED ROUTE INCLUDED A STEEP HILL ENDING AT A "T" INTERSECTION. UPON INSPECTING THE VE

Mileage: 123,551

20130509CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

STARTED VEHICLE IN MY DRIVEWAY IN FRONT OF GARAGE, AS I HAD MY FOOT ON BRAKE, WHILE PLACING TRANSMISSION INTO DRIVE, THE BRAKE PEDAL WENT COMPLETELY DOWN TO FLOOR, AND THE VEHICLE ROLLED BACKWARDS INTO GARAGE DOOR FRAME, CAUSING MINOR DAMAGE TO THE ALUMINUM FLASHING ON THE GARAGE DOOR FRAME. ALL ATTEMPTS TO PUMP BRAKE PEDAL YIELDED NO STOPPING EFFECT. FORTUNATELY, THIS EPISODE OCCURRED IN THE DRIVEWAY AS MY INTENDED ROUTE INCLUDED A STEEP HILL ENDING AT A "T" INTERSECTION. UPON INSPECTING THE VE

Mileage: 123,551

20110909FireENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE TOWING A TRAILER AT APPROXIMATELY 55 MPH, A CLICKING NOISE WAS HEARD FROM THE ENGINE AND THE ENGINE EXPLODED. THE CONTACT ALSO OBSERVED SMOKE RISING FROM THE ENGINE DURING THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE ENGINE EXPLODED AND ALL OF ITS COMPONENTS WERE MELTED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS CONFIRME

Mileage: 55,000

20110811FireELECTRICAL SYSTEM

2004 CHEVROLET SILVERADO. FIRE INVESTIGATOR WRITES IN REGARDS TO VEHICLE DASH FIRE *TGW THE VEHICLE WAS HEAVILY DAMAGED BY A FIRE WHICH REPORTEDLY ORIGINATED IN THE DASH. THE FIRE SPREAD AND CONSEQUENTLY CONSUMED THE PASSENGER COMPARTMENT, THEN SPREAD TO THE ENGINE. THE PROBLEM MANIFESTED WHILE THE DRIVER WAS USING THE CIGARETTE LIGHTER. PRIOR TO THE FIRE, THE TRANSMISSION, ALTERNATOR AND A 15 AMP FUSE LIGHTER FUSE WAS REPLACED. THE CIGARETTE LIGHTER WAS USED FREQUENTLY, PLUGGING A 400 WATT IN

20110811FirePOWER TRAIN

2004 CHEVROLET SILVERADO. FIRE INVESTIGATOR WRITES IN REGARDS TO VEHICLE DASH FIRE *TGW THE VEHICLE WAS HEAVILY DAMAGED BY A FIRE WHICH REPORTEDLY ORIGINATED IN THE DASH. THE FIRE SPREAD AND CONSEQUENTLY CONSUMED THE PASSENGER COMPARTMENT, THEN SPREAD TO THE ENGINE. THE PROBLEM MANIFESTED WHILE THE DRIVER WAS USING THE CIGARETTE LIGHTER. PRIOR TO THE FIRE, THE TRANSMISSION, ALTERNATOR AND A 15 AMP FUSE LIGHTER FUSE WAS REPLACED. THE CIGARETTE LIGHTER WAS USED FREQUENTLY, PLUGGING A 400 WATT IN

20110613CrashSERVICE BRAKES, HYDRAULIC

BRAKE LINE BURST AND WE LOST OUR BRAKES! SLOW SPEED AND RURAL LOCATION SO WE WERE ABLE TO STOP BY STEERING OFF-ROAD AND INTO SOME BUSHES. INSPECTED THE BRAKE LINES AND FOUND A LEAK IN THE STEEL LINE GOING TO THE LEFT FRONT BRAKE. THE BRAKE LINE HAD EXTENSIVE CORROSION ON IT AS WELL AS CORROSION ON ADJACENT LINES. THIS IS NOT A MAINTENANCE ISSUE, STEEL BRAKE LINES IN THIS PART OF THE COUNTRY DO NOT RUST OUT AT 67,606 MILES... EXCEPT ON THIS TRUCK. SHAMEFUL DESIGN AND POOR MATERIALS ARE THE CA

Mileage: 67,606