Total Complaints
20 filings
CHEVROLET PRIZM · model year
20 NHTSA complaints, 2 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002CHEVROLETPRIZM carries 20 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 PRIZM is steering with 2 filings, followed by latches/locks/linkages (2) and engine and engine cooling (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2002 PRIZM, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
20 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 2 |
| LATCHES/LOCKS/LINKAGES | 2 |
| ENGINE AND ENGINE COOLING | 2 |
| EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| ELECTRICAL SYSTEM:IGNITION | 1 |
| ELECTRICAL SYSTEM:IGNITION:SWITCH | 1 |
| AIR BAGS:FRONTAL | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| LATCHES/LOCKS/LINKAGES:HOOD:LATCH | 1 |
| STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS | 1 |
| TIRES | 1 |
| ELECTRICAL SYSTEM | 1 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
| SUSPENSION | 1 |
SUSPENSION
RIDE CONTROL IS RECALLING CERTAIN FRONT STRUT MOUNTS BRANDED AS GABRIEL RIDE CONTROL OR ARVINMERITOR, P/NOS. 142435, 142193, 142305, 142303, SOLD AS REPLACEMENT EQUIPMENT FOR THE VEHICLES LISTED ABOVE. THE AFFECTED FRONT STRUT MOUNTS DID NOT CONTAIN A WELD JOINT BETWEEN THE BEARING HOUSING AND THE
ENGINE ABSORBS OIL. AFTER PURCHASING; ENGINE SEIZED. PURCHASED 2ND ENGINE AT BEECHMONT CHEVROLET...SAME FLAW. ENGINE SEIZED AT FIVE MILE ROAD EXIT OFF OF I-275. TO THIS DAY IF I DO NOT CHECK OIL ON REGULAR BASIS. I POSE A RISK OF ENGINE SEIZING AGAIN.
MY 2002 CHEVROLET PRIZM (SAME AS A TOYOTA COROLLA) HAS ITS CRUSE CONTROL, HORN, AND THE DRIVERS SIDE AIRBAG ALL MOUNTED ON THE STEERING WHEEL, ELECTRICALLY CONNECTED TO THE REST OF THE CAR THROUGH AN INFLATABLE RESTRAINT STEERING WHEEL MODULE COIL (AKA CLOCK SPRING) MECHANISM. BOTH THE CRUSE CONTROL AND THE HORN DO NOT NOW OPERATE AND HAVEN'T FOR YEARS, DOES THIS MEAN THAT THE AIRBAG IS ALSO INOPERATABLE (TWO OUT OF THREE FAILURES SOUNDS LIKE A BAD OMEN; CONVENTIONAL WISDOM TELLS ME THAT THIS AIRBAG SYSTEM IS ALSO FAULTY)? IS THIS CAR SAFE TO CONTINUE TO OPERATE WITH THIS ALLEGED DEFECT?
Mileage: 73,000
TL* THE CONTACT OWNS A 2002 CHEVROLET PRIZM. WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E002000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
2002 CHEVROLET PRIZM. CONSUMER STATES PROBLEM WITH STEERING WHEEL LOCKING UP *TGW
PURCHASED CAR JULY '09 WITH 64,000 ON ENGINE. VEHICLE PURCHASED WITH 90 DAY WARRANTY. 2700 MILES AFTER PURCHASE, ENGINE EMITTED BLUE SMOKE AFTER HIGHWAY DRIVING. VEHICLE TAKEN TO REPAIR SHOP, PISTONS HOLD NO COMPRESSION, ONE VALVE SHOT, REPAIR SHOP AND WARRANTY COMPANY STATE VEHICLE NOT DRIVABLE, NEEDS REPLACEMENT ENGINE, POTENTIAL VALVE DAMAGE., ENGINE COULD CEASE IF DRIVEN. WARRANTY DID NOT COVER SLUDGE DAMAGE DUE TO NEGLIGENCE OF PREVIOUS OWNER. CAR BURNS OIL VARIABLY RANGING FROM 1QT PER 500 MILES TO 3QT PER 200 MILES. OWNERS MANUAL STATES CAR BURNS 1 LITER PER 800 MILES FROM NEW. NOT WORTH PAYING 3K TO 6K FOR NEW ENGINE WHEN VEHICLE VALUED AT 5K. OIL BURNING WORSE AFTER CHANGING OIL, SLUDGE CLOGGED OIL PUMP AFTER 5K OF DRIVING. TW*
Mileage: 72,000
DEAR MADAM/SIR, IN TODAY'S (12/08/09) WALL STREET JOURNAL, IN THE ARTICLE ABOUT TOYOTA RECALLS, IT WAS MENTIONED THAT 2003 AND 2004 COROLLAS AND MATRIXES WERE RECALLED TO FIX A FLAW THAT COULD CAUSE THE POWER WINDOWS TO STOP WORKING. I OWN A 2002 PRIZM, WHICH I BELIEVE IS A COROLLA WITH A PRIZM BADGE. I HAD TO HAVE ONE POWER WINDOW FIXED AT 43,495 MILES, ANOTHER AT 56,236 MILES AND NOW THE OTHER TWO ARE GIVING ME PROBLEMS AT 77,000 MILES. TOYOTA AND CHEVROLET NEED TO STUDY THIS PROBLEM AND EXTEND THE RECALL TO THE 2002 MODELS. *TR
Mileage: 43,495
PURCHASED CAR JULY '09 WITH 64,000 ON ENGINE. VEHICLE PURCHASED WITH 90 DAY WARRANTY. 2700 MILES AFTER PURCHASE, ENGINE EMITTED BLUE SMOKE AFTER HIGHWAY DRIVING. VEHICLE TAKEN TO REPAIR SHOP, PISTONS HOLD NO COMPRESSION, ONE VALVE SHOT, REPAIR SHOP AND WARRANTY COMPANY STATE VEHICLE NOT DRIVABLE, NEEDS REPLACEMENT ENGINE, POTENTIAL VALVE DAMAGE., ENGINE COULD CEASE IF DRIVEN. *TR
Mileage: 67,000
HOOD LATCH COMPLETELY BROKE SO THAT EITHER IT COULD NOT BE CLOSED COMPLETELY, OR, WHEN FINALLY CLOSED, IT WAS IMPOSSIBLE TO OPEN. THIS, COUPLED WITH OTHER HOOD LATCH PROBLEMS REPORTED BY OTHERS SEEMS TO INDICATE A DEFINITE HOOD LATCH PROBLEM. *TR
Mileage: 65,000
CHECK ENGINE LIGHT HAS COME ON PERMANENTLY. THIS CAN BE TEMPORARILY TURNED OFF BY MECHANICS BUT ALWAYS COMES BACK ON AGAIN. SINCE THERE IS NO PROBLEM WITH THE ENGINE, THIS WARNING LIGHT IS USELESS IF I HAVE A REAL PROBLEM. *TR
Mileage: 50,000
HOOD LATCH/SAFETY LATCH FAILED AND HOOD OPENED UP AND CRASHED AGAINST WINDSHIELD AT APPROXIMATELY 55 MPH. DAMAGED HOOD, HINGES, COWLING, AND CRACKED WINDSHIELD. *TR
Mileage: 155,995
I INSTALLED FOUR KUMHO 795 TIRES (P185/65R14) ON 10/03/2006 ON MY 2002 CHEVROLET PRISM LSI. IN NOVEMBER 2008, WITHOUT ANY WARNING, ONE TIRE (FRONT PASSENGER SIDE) RUPTURED ON THE INSIDE SIDE WALL. I WAS LUCKY NOT DRIVING ON THE HIGHWAY. THE CAR ALMOST LOST CONTROL. I WENT TO THE DEALER (EXECUTIVE WHOLESALE TIRE, ROCKVILLE, MD) AND THE DEALER INSISTED I MUST HAVE HIT A POTHOLE. THIS TIRE WAS REPLACED WITH A KUMHO KR-21 FREE, SINCE KUMHO OFFERED THE ROAD HAZARD WARRANTY ON THE 795 TIRES. AFTER THIS TIRE WAS INSTALLED, THE TIRES WERE ROTATED. ANOTHER KUMHO 795 WAS ROTATED TO THE FRONT PASSENGER SIDE. LESS THAN A MONTH LATER, I NOTICED THAT TIRE IS LEAKING AIR SLOWLY. SO I TOOK THE CAR TO EXECUTIVE WHOLESALE TIRE. THEY FOUND A BULGE ON THE INSIDE SIDE WALL, EXACTLY THE SAME LOCATION ON THE OTHER TIRE. THE DEALER STILL INSISTED THAT I MUST HAVE HIT SOMETHING AND THIS TIME I KNOW FOR SURE I DID NOT. BOTH TIRES HAVE LOW MILEAGE AND THE TREAD LOOKS BRAND NEW. FO
HOOD LATCH AND SAFETY CATCH FAILED; HOOD FLEW OPEN ON EXPRESSWAY @ 50-55 MPH CAUSING DAMAGE TO HOOD, HINGES, COWLING, FENDERS AND WINDSHIELD. *TR
Mileage: 130,025
TL*THE CONTACT OWNS A 2002 CHEVROLET PRIZM. WHILE DRIVING APPROXIMATELY 55 MPH, THE HOOD AUTOMATICALLY DETACHED FROM THE LATCH. THE HOOD SLAMMED AGAINST THE WINDSHIELD, WHICH SHATTERED THE INSIDE AND OUTSIDE GLASS. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT OBSERVED THAT THE WINDSHIELD WIPERS WERE MALFUNCTIONING AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT AUTO SHOP FOR THE WINDSHIELD REPLACEMENT. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE HOOD LATCH WAS NOT MALFUNCTIONING. THE FAILURE MILEAGE WAS 118,144 AND CURRENT MILEAGE WAS 118,244. UPDATED 1/9/09 *CN UPDATED 01/14/09. *JB
Mileage: 118,144
TL*THE CONTACT OWNS A 2002 CHEVROLET PRIZM. TWO YEARS AGO, THE EMISSIONS CONTROL BOX FAILED AT 41,000 MILES AND CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. AT 72,000 MILES, THE ENGINE HAS A PISTON KNOCK. TWO DIFFERENT MECHANICS STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE KNOCKING HAS WORSENED. THE REPAIR HAS NOT BEEN MADE. THE CONTACT STATED THAT HE WAS A LICENSED MECHANIC AND HAD REGULAR MAINTENANCE PERFORMED ON THE VEHICLE EVERY 3,000 MILES. THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
Mileage: 72,000
THE TIE DOWN STRAP ON THE MUFFLER RUSTED OUT AT 45,000 MILES. THE MUFFLER IS STAINLESS STEEL AND SHOULD LAST 100,000 MILES. *NM
Mileage: 44,870
TILT STEERING DID NOT LOCK DURING A TIGHT RIGHT TURN.*AK
Mileage: 55,500
WHILE DRIVING AT 45 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. AS RESULT, MAJOR DAMAGE OCCURRED. NO WARNING LIGHT APPEARED PRIOR TO THE CRASH. MANUFACTURER WAS NOTIFIED. *AK *TC
VEHICLE STALLED AT 35 MPH. DEALER DETERMINED THAT IGNITION COIL HAD BURNED OUT. 2 CYLINDERS HAD TO BE REPLACED AS WELL.*AK
VEHICLE STALLED AT 35 MPH. DEALER DETERMINED THAT IGNITION COIL HAD BURNED OUT. 2 CYLINDERS HAD TO BE REPLACED AS WELL.*AK
HEADLIGHTS STAY ON ALLDAY AND ARE VERY BRIGHT. WHICH BLINDS OTHER DRIVERS.*AK
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.