2020 CHEVROLET IMPALA
23 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 5 |
| ELECTRICAL SYSTEM | 3 |
| STEERING | 3 |
| AIR BAGS | 2 |
| POWER TRAIN | 2 |
| EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| STRUCTURE:BODY | 1 |
| SEATS | 1 |
| ENGINE | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| VISIBILITY/WIPER | 1 |
| SEAT BELTS | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
Recent Complaints
Seatbelt warning and blinkers have no sound warnings and driver side blind spot warning are not working
Seatbelt warning and blinkers have no sound warnings and driver side blind spot warning are not working
Seatbelt warning and blinkers have no sound warnings and driver side blind spot warning are not working
2020 Chevrolet Impala Premier purchased July, 2015, mileage: + or - 12 miles I started having hard steering and made several trips to the dealer while under warranty and the dealer could not gen an OBD reading and no on dash reading. Right after the warranty was up and at 5,322 miles they were able to get an OBD reading. Information from the dealer invoice: A multi-point inspection DI1 Multi-Point inspection 716106 CPC B C/S veh is hard to steer at ti
I Took My Car To Castle Villa Park On July 8 2025 And Explained To Tony That Check My Car In That It Sound As If It Was A Hub Bearing My Car Was Dropped Off At 7:00 AM Until Around 1:00PM I Was Told I Need A Tire To See If It Was My Hub Bearing Which Didnât Make Sense To Me So I Ask For A Supervisor I Was Then Inform That They Could Tell If They Switch My Tires Later On I Was Told It Was A Tire Came Took My Car To Firestone This Sat 07/19/2025 I Was Told I Didnât Need Tires It Is In Fact Bo
I Took My Car To Castle Villa Park On July 8 2025 And Explained To Tony That Check My Car In That It Sound As If It Was A Hub Bearing My Car Was Dropped Off At 7:00 AM Until Around 1:00PM I Was Told I Need A Tire To See If It Was My Hub Bearing Which Didnât Make Sense To Me So I Ask For A Supervisor I Was Then Inform That They Could Tell If They Switch My Tires Later On I Was Told It Was A Tire Came Took My Car To Firestone This Sat 07/19/2025 I Was Told I Didnât Need Tires It Is In Fact Bo
I purchased this vehicle in a CHEVY DEALERSHIP in palatine, IL. [XXX]. 50k miles a chevy impala around 38k total with taxes and all. A month later I had to pay 200 for a diagnostic at the dealership to check an issue with the steering. They said nothing was wrong with it and it was just the floor mat making contact in the floor. When I returned home, I had the same issue occur AGAIN. I retook it and they wanted another 200 dollars. I complained to the seller of this vehicle, and he agreed to wai
I purchased this vehicle in a CHEVY DEALERSHIP in palatine, IL. [XXX]. 50k miles a chevy impala around 38k total with taxes and all. A month later I had to pay 200 for a diagnostic at the dealership to check an issue with the steering. They said nothing was wrong with it and it was just the floor mat making contact in the floor. When I returned home, I had the same issue occur AGAIN. I retook it and they wanted another 200 dollars. I complained to the seller of this vehicle, and he agreed to wai
I purchased this vehicle in a CHEVY DEALERSHIP in palatine, IL. [XXX]. 50k miles a chevy impala around 38k total with taxes and all. A month later I had to pay 200 for a diagnostic at the dealership to check an issue with the steering. They said nothing was wrong with it and it was just the floor mat making contact in the floor. When I returned home, I had the same issue occur AGAIN. I retook it and they wanted another 200 dollars. I complained to the seller of this vehicle, and he agreed to wai
The contact's friend owned a 2020 Chevrolet Impala E. The contact stated that while her friend was driving at 25 MPH and approaching a curve, he inadvertently lost control of the vehicle. Â As a result, the vehicle left the roadway, rolled, and came to a complete stop with all four wheels facing upwards after colliding with a tree. Though the vehicle rolled on its back no air bags were deployed. No warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a to
Mileage: 85,000
The back window is leaking and water is getting all on my trunk and ruining my items. Ford did not do a good job of sealing the windows.
The back window is leaking and water is getting all on my trunk and ruining my items. Ford did not do a good job of sealing the windows.
I was driving down the highway in anchorage ak I heard a loud bang like a gunshot , when the vehicle was inspected I was told basically Evap, fuel system , fans , electrical , Cadillac converter exploded was the loud bang ! Serious issues have caused the vehicle to be inoperable !
I was driving down the highway in anchorage ak I heard a loud bang like a gunshot , when the vehicle was inspected I was told basically Evap, fuel system , fans , electrical , Cadillac converter exploded was the loud bang ! Serious issues have caused the vehicle to be inoperable !
I was driving down the highway in anchorage ak I heard a loud bang like a gunshot , when the vehicle was inspected I was told basically Evap, fuel system , fans , electrical , Cadillac converter exploded was the loud bang ! Serious issues have caused the vehicle to be inoperable !
As I was driving my car in the interstate the car started making noises and began to shake and then it stop driving normally. I did my best to move to the curve and then called a towing truck to get the car. The car transmission stopped working properly. I conducted an analysis on this car in the internet and it has been written that the transmission has a manufacturer's defect. Also, the car dealer did a diagnostics test on the vehicle and proved that the transmission is not responding. Th
I was in a car accident on June 20, 2023. I was stopped in traffic and was hit in the rear and pushed into the vehicle in front of me. The air bags detonated but did not deploy. The steering wheel and both front seat side air bags had some coming but the airbag did not deploy.
While driving the RPMs decrease while the speeding is increasing. At time you can feel the car slow down when pushing the accelerator and then it slightly jumps forward. The car can be going 75mphs and the RPMs will be between 0 and 1. This also causes it to lag.
The contact owns a 2020 Chevrolet Impala. The contact stated that upon parking the vehicle, the "Power Steering - Drive with Care" message appeared on the instrument panel. The contact then attempted to reverse out of the driveway and excessive force was needed to steer the vehicle. The contact restarted that vehicle two hours later and the vehicle resumed normal operation. Neither the dealer nor the manufacturer had been made aware of the failure. The vehicle was not diagnosed or repaired. The
Mileage: 54,000
The air conditioner tube was off inside the vehicle and caused massive leaking in the carpets. Causing mold to grow excessively under the floor mats, in the carpets, under the seats, etc. Which as a result led to electrical issues. Itâs being looked into by a senior member at GM for months now, nothing is being done. Radley Chevy in Fredricksburg Virginia hasnât done anything for us either. My family is now having respiratory issues due to the mold issue.