Total Complaints
39 filings
CHEVROLET IMPALA · model year
39 NHTSA complaints, 6 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2019CHEVROLETIMPALA carries 39 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 1 fire, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 IMPALA is electrical system with 8 filings, followed by power train (5) and air bags (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2019 IMPALA, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
39 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 8 |
| POWER TRAIN | 5 |
| AIR BAGS | 4 |
| UNKNOWN OR OTHER | 4 |
| STEERING | 3 |
| SERVICE BRAKES | 3 |
| SUSPENSION | 3 |
| ENGINE | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 2 |
| ELECTRICAL SYSTEM:HORN | 1 |
| EXTERIOR LIGHTING | 1 |
| SEATS | 1 |
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insuf
Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.
Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.
Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
Blind spot detector is causing the driver interface to display false alarms
Blind spot detector is causing the driver interface to display false alarms
Last summer I was experiencing intermittent issues where the vehicle seemed to have a mind of its own while I was cruising. The steering wheel would randomly lock up as if it was forcing me to go straight on a curved road for example. It would happen a couple of more times until one day I was trying to go home from work and I saw a message indicating something along the lines of âService: Power steeringâ followed by the same symptoms. I was able to temporarily remedy this by power cycling the vehicle for a couple of days until it went out completely, uttering me unable to effectively control the steering. I brought it to 2 difference dealerships and they charged me several diagnostic fees to assess that I needed a replacement power steering rack as the one in my vehicle had inexplicably short circuited. 5000 dollars later I managed to get it replaced but I notice similar issues for other vehicles by the same manufacturer within a similar span of model years being recognized in a re
My car does not alert me of no or low coolant. Nor does the symbol comes on, on the dash.
While driving, the back of the car near the tire makes a clinking noise.
Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's followed by a rough jersey of the car and then I'm able to move. Ever since I bought the car, there was a small shake. The dealer had to cover the front strut assemblies that were going out at the time of purchase; but since then the shake is unbelievable. I've put tires on, checked all parts of the chassis, and don't see any visible defects that would cause the shake. They have no answers or ideas of how to fix it for me. The faux metal ring around the cupholders on the center console has been cracking since the date of purchase and it finally caught on a cup and broke and has cut myself and my child several times. I had to end up ripping the trim off just to be able to use the cupholders. Lastly, the car seems
Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's followed by a rough jersey of the car and then I'm able to move. Ever since I bought the car, there was a small shake. The dealer had to cover the front strut assemblies that were going out at the time of purchase; but since then the shake is unbelievable. I've put tires on, checked all parts of the chassis, and don't see any visible defects that would cause the shake. They have no answers or ideas of how to fix it for me. The faux metal ring around the cupholders on the center console has been cracking since the date of purchase and it finally caught on a cup and broke and has cut myself and my child several times. I had to end up ripping the trim off just to be able to use the cupholders. Lastly, the car seems
Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's followed by a rough jersey of the car and then I'm able to move. Ever since I bought the car, there was a small shake. The dealer had to cover the front strut assemblies that were going out at the time of purchase; but since then the shake is unbelievable. I've put tires on, checked all parts of the chassis, and don't see any visible defects that would cause the shake. They have no answers or ideas of how to fix it for me. The faux metal ring around the cupholders on the center console has been cracking since the date of purchase and it finally caught on a cup and broke and has cut myself and my child several times. I had to end up ripping the trim off just to be able to use the cupholders. Lastly, the car seems
The contact owns a 2019 Chevrolet Impala. The contact stated that after parking the vehicle, the message âShift to Parkâ was displayed; however, the transmission was already shifted to park(P). The vehicle was unable to turn off. The contact disconnected the battery to turn off the vehicle and reconnected the battery to restart the vehicle. The failure occurred several times. The vehicle was taken to the dealer, and the contact was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 104,170.
Mileage: 104,170
The compressor is not on the recall list but for a 2019 to have it failed requiring a new one not even close to the expected 10-12 year mark. This car part can lead to other safety concerns so I believe needs review for a potential recall.
The contact owns a 2019 Chevrolet Impala. The contact stated while turning left, the vehicle skidded before completing the turn. The contact also stated that there was a hole in the muffler. Additionally, the sway bar was fractured on the driverâs side. The bushing, actuator brake, and rotors were inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under warranty. The failure mileage was approximately 129,000. The VIN was not available.
Mileage: 129,000
The contact owns a 2019 Chevrolet Impala. The contact stated while turning left, the vehicle skidded before completing the turn. The contact also stated that there was a hole in the muffler. Additionally, the sway bar was fractured on the driverâs side. The bushing, actuator brake, and rotors were inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under warranty. The failure mileage was approximately 129,000. The VIN was not available.
Mileage: 129,000
The contact owns a 2019 Chevrolet Impala. The contact stated while turning left, the vehicle skidded before completing the turn. The contact also stated that there was a hole in the muffler. Additionally, the sway bar was fractured on the driverâs side. The bushing, actuator brake, and rotors were inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under warranty. The failure mileage was approximately 129,000. The VIN was not available.
Mileage: 129,000
Passenger side Blind Spot monitoring light consistently stays on even when no cars are next to me. Dangerous specially on the freeway. Took it to dealership said it wasnt covered. Notice the samething happening to alot of the Impala online. Please help.
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.