Total Complaints
1016 filings
CHEVROLET IMPALA · model year
1016 NHTSA complaints, 31 crash reports, and 12 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2014CHEVROLETIMPALA carries 1016 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 31 crashes, 15 fires, 12 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 IMPALA is electrical system with 216 filings, followed by steering (136) and electronic stability control (esc) (104). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 12 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2014 IMPALA, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1016 filings
Crashes Reported
31 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 216 |
| STEERING | 136 |
| ELECTRONIC STABILITY CONTROL (ESC) | 104 |
| UNKNOWN OR OTHER | 85 |
| SERVICE BRAKES | 83 |
| ENGINE | 56 |
| AIR BAGS | 43 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 39 |
| EXTERIOR LIGHTING | 38 |
| POWER TRAIN | 36 |
| VEHICLE SPEED CONTROL | 31 |
| STRUCTURE:BODY | 19 |
| VISIBILITY/WIPER | 13 |
| WHEELS | 12 |
| SUSPENSION | 11 |
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic m
AIR BAGS
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2
STEERING:ELECTRIC POWER ASSIST SYSTEM
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during s
ELECTRICAL SYSTEM:IGNITION
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certai
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage f
PARKING BRAKE
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these veh
PARKING BRAKE
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actu
STRUCTURE
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicl
PARKING BRAKE
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehic
STEERING
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles
Car canât read transmission gears the stabilitrak service is on
The contact owned a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light was intermittently illuminated. Additionally, the brake pads were partially dragging against the rotors while driving. The contact referenced NHTSA Campaign Numbers: 15V085000 (PARKING BRAKE) and 15V465000 (AIR BAGS); as a possible cause for the failures; however, the VIN was not included in the recalls. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,547.
Mileage: 120,547
The contact owned a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light was intermittently illuminated. Additionally, the brake pads were partially dragging against the rotors while driving. The contact referenced NHTSA Campaign Numbers: 15V085000 (PARKING BRAKE) and 15V465000 (AIR BAGS); as a possible cause for the failures; however, the VIN was not included in the recalls. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,547.
Mileage: 120,547
The contact owns a 2014 Chevrolet Impala. The contact stated that after closing the rear passengerâs side door, the rear glass panel shattered unexpectedly. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
Mileage: 104,000
The contact owns a 2014 Chevrolet Impala. The contact stated that water was entering the rear tail lamps, causing the amplifier and radio to fail to operate. The contact was concerned that the failure could cause an electrical fire. The vehicle was taken to an independent mechanic, who determined that the tail lamp gasket needed to be sealed. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 14047 (Tail Lamp Gasket Seal); however, the vehicle was not covered under the TSB. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
Mileage: 48,000
I have a 2014 Impala limited I started having problems within 6 months after I bought the vehicle from Bergstrom Chevrolet in Wisconsin it was involving the ABS anti-lock stability track and traction control and the braking and steering we're all feeling and locking up while I was driving it presented and problems and endangering my life and the life of any passengers in the vehicle the brakes will lock up and there was no warning before I locked up no lights came on and it would pull to the left or pull to the right depending on which ABS was locking up and it was fixed one time at the dealership then it was fixed again at the dealership later maybe about another 3 to 6 months after and went up for the same thing again and the parts were replaced now I again have had nothing but problems with the braking system. Also the valve that controls the pressure in the fuel tank malfunctioned which caused the car to run irrraticaly it would start hard,stop running at all stops rough ideling an
I have a 2014 Impala limited I started having problems within 6 months after I bought the vehicle from Bergstrom Chevrolet in Wisconsin it was involving the ABS anti-lock stability track and traction control and the braking and steering we're all feeling and locking up while I was driving it presented and problems and endangering my life and the life of any passengers in the vehicle the brakes will lock up and there was no warning before I locked up no lights came on and it would pull to the left or pull to the right depending on which ABS was locking up and it was fixed one time at the dealership then it was fixed again at the dealership later maybe about another 3 to 6 months after and went up for the same thing again and the parts were replaced now I again have had nothing but problems with the braking system. Also the valve that controls the pressure in the fuel tank malfunctioned which caused the car to run irrraticaly it would start hard,stop running at all stops rough ideling an
I have a 2014 Impala limited I started having problems within 6 months after I bought the vehicle from Bergstrom Chevrolet in Wisconsin it was involving the ABS anti-lock stability track and traction control and the braking and steering we're all feeling and locking up while I was driving it presented and problems and endangering my life and the life of any passengers in the vehicle the brakes will lock up and there was no warning before I locked up no lights came on and it would pull to the left or pull to the right depending on which ABS was locking up and it was fixed one time at the dealership then it was fixed again at the dealership later maybe about another 3 to 6 months after and went up for the same thing again and the parts were replaced now I again have had nothing but problems with the braking system. Also the valve that controls the pressure in the fuel tank malfunctioned which caused the car to run irrraticaly it would start hard,stop running at all stops rough ideling an
The contact owns a 2014 Chevrolet Impala. The contact stated that while approaching the vehicle, it was discovered that the rear window had shattered. The contact stated that there was no impact on the glass to cause the rear glass to shatter. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the same failure had previously occurred on the vehicle, and the glass was replaced, but the failure reoccurred. The local dealer was not contacted. The failure mileage was 75,000.
Mileage: 75,000
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the check engine warning light and stabili-trak warning light were illuminated. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V092000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 125,000.
Mileage: 125,000
I previously owned a 2011 Buick Regal and now have a 2014 Chevy Impala. Both vehicles have had a Stabilitrack warning come up. Both vehicles experienced the same issue. The car seemed to jerk, lag in speed, cannot accelerate over 40mph. The Regal was diagnosed with an electrical/wiring issue. The Impala was diagnosed with a failed Transmission Control Module. We now have a 2016 Impala and the same issue and warning lights have appeared. Thatâs 3 vehicles weâve owned from GMC with the exact same issue. This canât be a coincidence and should be looked into. There are hundreds, if not thousands, of more consumers on forums experiencing the exact same issue. This should be recalled! Imagine the possibilities of danger this can cause when on the interstate and canât accelerate over 40mph.
I previously owned a 2011 Buick Regal and now have a 2014 Chevy Impala. Both vehicles have had a Stabilitrack warning come up. Both vehicles experienced the same issue. The car seemed to jerk, lag in speed, cannot accelerate over 40mph. The Regal was diagnosed with an electrical/wiring issue. The Impala was diagnosed with a failed Transmission Control Module. We now have a 2016 Impala and the same issue and warning lights have appeared. Thatâs 3 vehicles weâve owned from GMC with the exact same issue. This canât be a coincidence and should be looked into. There are hundreds, if not thousands, of more consumers on forums experiencing the exact same issue. This should be recalled! Imagine the possibilities of danger this can cause when on the interstate and canât accelerate over 40mph.
On 11/20/2024, the Chevrolet dealership diagnosed the problem as a short in the passenger presence sensor airbag module under the passenger seat. For more than a year, the airbag warning light has almost always been on. On just a few occasions in the past year or two, the airbag light has turned off, usually corresponding with a change in the humidity. I understand that there was a recall for this very same (moisture-related) airbag problem in other GM vehicles some years ago. I think we have the exact same problem here, and that my car should be included in the recall. Note well, this year there was an airbag recall covering a 2007 Nissan Versa, a much older car. It seems that airbag recalls can apply to cars 18 years old.
See attached document for complaint.
I was in a car accident and the airbags did not deploy
I was in a car accident and the airbags did not deploy
I was in a car accident and the airbags did not deploy
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that electric power steering control module(PSCM) had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was made aware of the failure, but no assistance was provided. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500.
Mileage: 7,500
Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position with my 5 year old in the car. This issue is effecting thousands of the same vehicles and GM's failure to address this issue is leaving the owners of the affected vehicles driving unsafe vehicles. GM / Chevy needs to issue a recall on ALLL the 2014 Impalas. (which they will not confirm or deny). While I was driving 60mph on an interstate my car notification screen displayed "service stabilitrak"/ "engine power reduced"... then my car acceleration seemed to have died and car slowed all the way down to around 20 mph with the gas pedal diwn to the floor... a big semi truck w
Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position with my 5 year old in the car. This issue is effecting thousands of the same vehicles and GM's failure to address this issue is leaving the owners of the affected vehicles driving unsafe vehicles. GM / Chevy needs to issue a recall on ALLL the 2014 Impalas. (which they will not confirm or deny). While I was driving 60mph on an interstate my car notification screen displayed "service stabilitrak"/ "engine power reduced"... then my car acceleration seemed to have died and car slowed all the way down to around 20 mph with the gas pedal diwn to the floor... a big semi truck w
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.