Total Complaints
3 filings
CHEVROLET EXPRESS 3500 · model year
2002 CHEVROLET EXPRESS 3500
3 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002CHEVROLETEXPRESS 3500 carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 EXPRESS 3500 is engine and engine cooling:engine:diesel with 1 filings, followed by engine (1) and suspension (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2002 EXPRESS 3500, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
3
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 1 |
| ENGINE | 1 |
| SUSPENSION | 1 |
Recalls (1)
07E08800024/10/2007
EQUIPMENT
CERTAIN HONEYWELL FRAM RACING BRAND HP4 AND HP8 OIL FILTERS THAT WERE MANUFACTURED FROM MAY 25, 2006, THROUGH SEPTEMBER 14, 2007, AND SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR VEHICLES LIST ABOVE. THE AFFECTED FILTERS ARE MARKED WITH A DATE CODE A61451 THROUGH A72571 SEQUENTIALLY. THE DATE CODE AN
Recent Complaints
20210211SUSPENSION
2002 CHEVROLET EXPRESS 3500. CONSUMER WRITES IN REGARDS TO BROKEN DRIVERS SIDE SPRING LEAF. *LD THE CONSUMER STATED AFTER A POTHOLE BROKE THE SPRING LEAVE, IT WAS DISCOVERED THAT SPRING LEAF WAS INCORRECTLY INSTALLED BY THE FACTORY. *JS
20120824ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET EXPRESS CUTAWAY G3500. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST ONTO THE SHOULDER AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE CRANK SHAFT POSITION SENSOR. THE LOCAL MECHANIC REPLACED THE CRANK SHAFT POSITION SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,196 AND THE APPROXIMATE CURRENT MILEAGE WAS 71,000.
Mileage: 69,196
20061106ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2002 EXPRESS 3500 6.5 DIESEL VAN HAS STARTED INTERMITTENT STALLING AT HIGHWAY SPEEDS 60 MPH MID 09/2006. NO TROUBLE CODES LOCKED IN MEMORY. TWO CHEVY DLRS AND GM CUSTOMER SERVICE MADE AWARE OF PMD HEAT PROBLEM, BUT ALL THREE SOURCES CLAIM CAN'T REPAIR UNTIL MAJOR FAILURE. WHEN ENGINE STALLS AT SPEED, YOU LOOSE ALL POWER STEERING AND BRAKES. *NM
Mileage: 108,000
Compare 2002CHEVROLETEXPRESS 3500 to Similar Vehicles
NHTSA Investigations 2 Open
EA25007Engineering AnalysisOpen
Loss of motive power due to engine failure
PE23022Preliminary EvaluationClosed
Loss of Motive Power due to the Battery Energy Control Module
PE20016Preliminary EvaluationClosed
Electric Vehicle Battery Fires
EA20002Engineering AnalysisClosed
Outboard Front Seat Belt Anchor Cable Failure
PE20011Preliminary EvaluationClosed
Fuel Line Leak
Frequently Asked Questions
How many complaints does the 2002 CHEVROLET EXPRESS 3500 have?▼
The 2002 CHEVROLET EXPRESS 3500 has 3 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2002 CHEVROLET EXPRESS 3500?▼
Yes, the 2002 CHEVROLET EXPRESS 3500 has 1 recall(s). The most common affected component is EQUIPMENT. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2002 CHEVROLET EXPRESS 3500?▼
The most-complained component for the 2002 CHEVROLET EXPRESS 3500 is ENGINE AND ENGINE COOLING:ENGINE:DIESEL with 1 complaints. Other frequently reported areas include ENGINE and SUSPENSION.
Is the 2002 CHEVROLET EXPRESS 3500 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.