Total Complaints
17 filings
CHEVROLET EXPRESS · model year
17 NHTSA complaints, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2018CHEVROLETEXPRESS carries 17 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 EXPRESS is unknown or other with 3 filings, followed by electrical system (3) and power train (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2018 EXPRESS, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
17 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 3 |
| ELECTRICAL SYSTEM | 3 |
| POWER TRAIN | 3 |
| SERVICE BRAKES | 2 |
| SUSPENSION | 1 |
| ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT | 1 |
| VISIBILITY | 1 |
| STRUCTURE:BODY | 1 |
| STEERING | 1 |
EQUIPMENT
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pin
TIRES
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental
VISIBILITY:GLASS, SIDE/REAR
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components with
EQUIPMENT
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affe
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
General Motors LLC (GM) is recalling certain 2018 Chevrolet Express and GMC Savana vehicles with certain combinations of front-tire and gross-vehicle-weight option codes. The Tire Pressure Monitoring System (TPMS) may be incorrectly calibrated, causing the TPMS warning lamp to illuminate when tire
While travelling down the road the "service Stabilitrak" and "service traction control" messages come on in the Driver Information Center and the lights for each component are lit in the dashboard. On occasion, the emergency brake light comes when I know the emergency brake is off. My safety is at risk because I'm not sure if the lights are indicating a problem or if the lights are malfunctioning as they come on every time I take a trip in this vehicle. The vehicle has been inspected by three different Chevrolet dealers, one of them three times and no fix has solved the problem. The dealers confirm the problem, but cannot find the solution. Chevrolet headquarters is well aware of the issue and have paid toward some of the dealer charges. The issue has been going since I purchased the vehicle in 2019.
The transmission started to fail at around 65k miles. There were no warning signs, it just began shifting hard and then began slipping. It was taken to a transmission shop and the fluids were replaced, but this did not change anything. It was at this time we were told the transmission would need to be replaced, but they had no means to obtain a replacement. It has been over two years since the problems started and the transmission is still in the vehicle and we drive it daily. It continues to slip going up through the gears and progressively gets worse during the day. By the end of the day you cannot pull out in front of anyone for fear of it slipping and not grabbing the next gear. This is an obvious danger to us and other drivers around us. The problem has been evaluated by the Chevrolet dealer and two other independent shops. The fluids have been changed but this did not help. Only the dealer has been able to provide a solution which is to replace the transmission. This was quoted t
when the vehicle approaches 45-50 mph on the highway, the car begins to shake violently, where it feels like the body/frame of the vehicle is going to separate from the car. the only way to resolve/reset this is to bring the vehicle to an almost complete stop and then re-accelerate. when this happens on the highway everyone violently shakes in the vehicle, and it is difficult to quickly bring the car to a halt as other cars are traveling at highway speeds behind the vehicle. this has been taken to the dealership multiple times over the years with no resolution.
when the vehicle approaches 45-50 mph on the highway, the car begins to shake violently, where it feels like the body/frame of the vehicle is going to separate from the car. the only way to resolve/reset this is to bring the vehicle to an almost complete stop and then re-accelerate. when this happens on the highway everyone violently shakes in the vehicle, and it is difficult to quickly bring the car to a halt as other cars are traveling at highway speeds behind the vehicle. this has been taken to the dealership multiple times over the years with no resolution.
when the vehicle approaches 45-50 mph on the highway, the car begins to shake violently, where it feels like the body/frame of the vehicle is going to separate from the car. the only way to resolve/reset this is to bring the vehicle to an almost complete stop and then re-accelerate. when this happens on the highway everyone violently shakes in the vehicle, and it is difficult to quickly bring the car to a halt as other cars are traveling at highway speeds behind the vehicle. this has been taken to the dealership multiple times over the years with no resolution.
Since purchasing this vehicle in 2018 we have had an ongoing issue of the car randomly going into a violent shaking when exceeding speeds of about 60mph, it happens without warning, and other than coming to an almost standstill, it is impossible to recover the vehicle. This is extremely dangerous on the freeway. Have taken the vehicle to Chevrolet dealership multiple times without any resolution. They would charge us for an alignment and this never fixed the problem. This continues to be an ongoing issue, and now having researched it on the internet, I am reading this is not a unique experience by Chevrolet/GM truck owners.
Since purchasing this vehicle in 2018 we have had an ongoing issue of the car randomly going into a violent shaking when exceeding speeds of about 60mph, it happens without warning, and other than coming to an almost standstill, it is impossible to recover the vehicle. This is extremely dangerous on the freeway. Have taken the vehicle to Chevrolet dealership multiple times without any resolution. They would charge us for an alignment and this never fixed the problem. This continues to be an ongoing issue, and now having researched it on the internet, I am reading this is not a unique experience by Chevrolet/GM truck owners.
Since purchasing this vehicle in 2018 we have had an ongoing issue of the car randomly going into a violent shaking when exceeding speeds of about 60mph, it happens without warning, and other than coming to an almost standstill, it is impossible to recover the vehicle. This is extremely dangerous on the freeway. Have taken the vehicle to Chevrolet dealership multiple times without any resolution. They would charge us for an alignment and this never fixed the problem. This continues to be an ongoing issue, and now having researched it on the internet, I am reading this is not a unique experience by Chevrolet/GM truck owners.
The contact owns a 2018 Chevrolet Express. The contact stated that the defroster would intermittently fail to operate as needed. The contact mentioned that the defroster might start working when driving over a pothole or an obstruction in the road. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V655000 (Electrical System). The contact also discovered that the rear window was made out of tempered glass which failed to comply with FMVSS standards; she was also able to link that failure to NHTSA Campaign Number: 19V387000 (Visibility). The manufacturer was notified of both failures and informed her that the recall repair for NHTSA Campaign Number: 18V655000 (Electrical System) was already performed on the vehicle. The manufacturer also informed her that the VIN was no longer included in NHTSA Campaign Number: 18V655000 (Electrical System). The contact was also referred to the dealer, but they offered no assistance. The vehicle had yet to be repaired. The fa
Mileage: 60,000
The contact owns a 2018 Chevrolet Express. The contact stated that the defroster would intermittently fail to operate as needed. The contact mentioned that the defroster might start working when driving over a pothole or an obstruction in the road. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V655000 (Electrical System). The contact also discovered that the rear window was made out of tempered glass which failed to comply with FMVSS standards; she was also able to link that failure to NHTSA Campaign Number: 19V387000 (Visibility). The manufacturer was notified of both failures and informed her that the recall repair for NHTSA Campaign Number: 18V655000 (Electrical System) was already performed on the vehicle. The manufacturer also informed her that the VIN was no longer included in NHTSA Campaign Number: 18V655000 (Electrical System). The contact was also referred to the dealer, but they offered no assistance. The vehicle had yet to be repaired. The fa
Mileage: 60,000
The contact owns a 2018 Chevrolet Express. The contact stated that the gear shifter would shake when shifting gears. Over time, the shifter cable fractured without warning. Due to the failure, the contact had the vehicle towed to a dealer where he was informed that the steering column needed to be replaced. The contact disputed the diagnosis and notified the manufacturer of the failure. The manufacturer initially agreed to repair the gear shifter under warranty; however, they later informed him that they would only cover 10% of the cost for the repair. The contact was provided with a case number. The contact then had the vehicle towed to Ourisman Chevrolet Buick GMC of Alexandria (1800 Old Richmond Hwy, Alexandria, VA 22303) where he was charged for the repair to the shifter cable. The vehicle was repaired. The failure mileage was approximately 70,000.
Mileage: 70,000
Unknown, electrical fire from inside passenger door, no external heat source, and heat source seems to be from inside the door. Vehicle was parked while fire occurred.
TL* THE CONTACT OWNS A 2018 CHEVROLET EXPRESS CARGO VAN 2500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKING SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. ALSO, WHILE DRIVING, THE REAR BRAKE LIGHTS REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT BEING DEPRESSED. THE VEHICLE WAS TAKEN TO PURAFOY CHEVROLET (601 DENVER AVE, FORT LUPTON, CO) WHO REPROGRAMMED THE BRAKE MODULE; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 7,200.
Mileage: 7,200
TL* THE CONTACT OWNS A 2018 CHEVROLET EXPRESS. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES APPLIED AUTOMATICALLY. TO KEEP THE VEHICLE FROM STOPPING ABRUPTLY, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO CONTINUE DRIVING. IN ADDITION, THE BRAKE INDICATOR ILLUMINATED DURING THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS, INCLUDING EMICH CHEVROLET (303-647-5376, LOCATED AT 2033 S WADSWORTH BLVD, LAKEWOOD, CO 80227) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,283. *BF
Mileage: 7,283
TL* THE CONTACT OWNS A 2018 CHEVROLET EXPRESS. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES APPLIED AUTOMATICALLY. TO KEEP THE VEHICLE FROM STOPPING ABRUPTLY, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO CONTINUE DRIVING. IN ADDITION, THE BRAKE INDICATOR ILLUMINATED DURING THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS, INCLUDING EMICH CHEVROLET (303-647-5376, LOCATED AT 2033 S WADSWORTH BLVD, LAKEWOOD, CO 80227) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,283. *BF
Mileage: 7,283
TL* THE CONTACT OWNS A 2018 CHEVROLET EXPRESS 4500. WHILE DRIVING 60 MPH, THE CONTACT HEARD SEVERAL BANGING SOUNDS UNDERNEATH THE VEHICLE. THE CONTACT EXAMINED UNDERNEATH THE CAMPER AND DISCOVERED THAT THE SPRINGS WERE NOT STRONG ENOUGH TO CARRY THE LOAD OF THE CAMPER.THE 2018 CHEV 4500 IS THE PROBLEM THE SPRINGS ARE NOT HEAVY ENOUGH AND IT LAYS ON THE STOPS AND IS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE CAMPER WAS RIDING OVER THE YELLOW, RUBBER OVERLOAD STOPS. ACCORDING TO THE FRONT END TAG OF THE CAMPER, THE CAMPER HAD THE ABILITY TO HAUL UP TO 4,600 LBS; HOWEVER, THE CONTACT'S LOAD WAS LESS THAN THE WEIGHT CAPACITY. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURES. THE COACHMEN MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAMPER WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 468. THE VIN WAS INVALID. *TR*JB
Mileage: 468
TAKARA RECALL. MY CHEVY EXPRESS HAS VIBRATION IN THE FLOOR AND STEERING WHEEL AT SPECIFIC SPEED, ONE AT 28 TO 30 MPH, ANOTHER AT 38 TO 40 MPH AND AGAIN AT 48 TO 50 MPH. THIS IS VERY ANOYING GIVE THAT THE VAN HAS ONLY 13K MILES ON IT.
Mileage: 12,600
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.