Total Complaints
20 filings
CHEVROLET EXPRESS · model year
20 NHTSA complaints, 1 crash report for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1996CHEVROLETEXPRESS carries 20 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 3 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 EXPRESS is service brakes, hydraulic:antilock/traction control/electronic limited slip with 2 filings, followed by steering:hydraulic power assist:pump (2) and fuel system, gasoline:delivery:fuel pump (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 57 investigation files overlapping the 1996 EXPRESS, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
20 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 2 |
| STEERING:HYDRAULIC POWER ASSIST:PUMP | 2 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 2 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 1 |
| ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | 1 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES | 1 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 1 |
| ELECTRICAL SYSTEM:IGNITION:MODULE | 1 |
| AIR BAGS:FRONTAL | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 1 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP | 1 |
| STEERING:GEAR BOX (OTHER THAN RACK AND PINION) | 1 |
| EQUIPMENT:MECHANICAL:CARRIER/RACK | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
THE HORN RELAY WAS SMOKING AND MELTED THE RELAY PANEL IT WAS MOUNTED TO. MORA FIRE DEPARTMENT WAS CALLED. THEY DISCONNECTED THE BATTERY. THE RELAY AND FUSE HAVE BEEN REMOVED AS A TEMPORARY FIX UNTIL A DEALER CAN INSTALL A NEW RELAY PANEL AND FIND THE PROBLEM. THIS GAVE NO WARNING SIGNS. THE VAN HAD BEEN TURNED OFF SINCE 12:20 PM. THE HORN WAS SILENT AT 2:00 PM WHEN MY WIFE BROUGHT SOMETHING IN FROM THE REAR COMPARTMENT OF THE VAN. AT AROUND 3:10 PM MY WIFE NOTICED THE HORN SOUNDING AND WENT TO CHECK IT OUT. SHE NOTICED SMOKE FROM DRIVER'S SIDE COMING OUT FROM UNDER THE HOOD. SHE OPENED THE HOOD AND NOTICED THE BATTERY WAS ALSO STARTING TO SMOKE. SHE DIALED THE SHERIFF'S OFFICE DISPATCHER TO GET THE FIRE DEPARTMENT ON THE SCENE. THE FIRE DEPARTMENT DISCONNECTED THE BATTERY AND STAYED AFTERWARDS TO ENSURE NO HOT EMBERS EXISTED. *AK ----DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-----751677.
Mileage: 58,500
WE WERE ON OUR WAY TO FLORIDA WHEN WE STARTED SMELLING SOMETHING. WE PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE IGNITION. WE OPENED THE HOOD AT THAT TIME NOTICED FLAMES COMING FROM UNDER NEATH THE DRIVERS SIDE. WE BARELY HAD ENOUGH TIME TO GET OUT BEFORE IT WAS TOTALLY ENGULFED WITH FLAMES. AT THE TIME WE WERE TOWING AN ENCLOSED TRAILER WITH A 2003 HONDA GOLDWING. NOTHING PRIOR TO THIS INCIDENCE GAVE US ANY CLUE THAT THE VAN WAS ON FIRE. WE LOST ALL OUR POSSESSIONS IN THE VAN AND TRAILER. IT WAS ALL 100% DESTROYED. UNKNOWN CAUSE. WE HAD NOTICED THAT WE WERE USING MORE FUEL. AND WHEN WE PULLED THE VAN OVER TO THE SIDE OF THE ROAD WE NOTICED TRANSMISSION FLUID ON THE GROUND FROM WHERE WE PULLED OVER UNTIL WE GOT STOPPED.
AFTER APPOINTMENT WAS MADE, AND UPON ARRIVAL, DEALERSHIP REFUSED TO DO RECALL OOV110000 REPAIRS.*AK *SLC
THE STEEL CABLE SYSTEM SECURING THE SPARE TIRE RUSTED THROUGHAND SEVERED RELEASING THE SPARE TIRE TO FALL FREELY FROM UNDER THE VAN TO THE ROAD BELOW. AT THE SLOW SPEED I WAS TRAVELING I INCURRED NO LOSS OF CONTROL OR DANGER TO OTHER MOTORISTS, HOWEVER IF I WAS TRAVELING AT HIGHWAY SPEEDS THIS FAILURE WOULD HAVE RESULTED IN A 65MPH MISSLE GOING DOWN THE ROAD. CALLS TO THE MANUFACTURER RESULTED IN NO ACTION. I AM IN POSSESSION OF ALL FAILED PARTS. THANK YOU
WHEN PARKED STEERING WILL NOT TURN. STEERING GEAR BOX & PUMP REPLACED WITH NO EFECT.
WHEN PARKED STEERING WILL NOT TURN. STEERING GEAR BOX & PUMP REPLACED WITH NO EFECT.
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V110000/MANUFACTURER'S RECALL 00031 CONCERNING FUEL ODOR/LEAKAGE. DEALER CORRECTED RECALL PROBLEM. CONSUMER BELIEVED RECALL PROBLEM HAS CAUSED ADDITIONAL PROBLEMS IN FUEL SYSTEM. FUEL SYSTEM WAS CONTAMINATED, AND FUEL PUMP/ FILLER NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V110000/MANUFACTURER'S RECALL 00031 CONCERNING FUEL ODOR/LEAKAGE. DEALER CORRECTED RECALL PROBLEM. CONSUMER BELIEVED RECALL PROBLEM HAS CAUSED ADDITIONAL PROBLEMS IN FUEL SYSTEM. FUEL SYSTEM WAS CONTAMINATED, AND FUEL PUMP/ FILLER NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V110000/MANUFACTURER'S RECALL 00031 CONCERNING FUEL ODOR/LEAKAGE. DEALER CORRECTED RECALL PROBLEM. CONSUMER BELIEVED RECALL PROBLEM HAS CAUSED ADDITIONAL PROBLEMS IN FUEL SYSTEM. FUEL SYSTEM WAS CONTAMINATED, AND FUEL PUMP/ FILLER NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
WHILE DRIVING VEHICLE HAD STALLED OUT. LOST STEERING AND BRAKING POWER. TOWED TO DEALERSHIP. INFORMED BY MECHANIC THAT FUEL PUMP HAD FAILED AND NEEDED TO BE REPLACED. THIS HAS HAPPENED 3 TIMES ALREADY.*AK THE DEALER SAID THERE WAS NO RECALL ON THE FUEL PUMP WHICH WAS FAILING NUMEROUS TIMES. *YH
DIMINISHED BRAKING ABILITY,DIAGNOSED AS FAULTY ANTI-LOCK SYSTEM. *AK
AFTER MAKING A U TURN, THE POWER STEERING ASSIST WAS LOST. THE POWER STEERING PUMP SHAFT HAD BROKEN MAKING THE VEHICLE NEARLY IMPOSSIBLE TO CONTROL. COULD THIS BE THE PROBLEM OF NHTSA CAMPAIGN #: 96V187000?
WHEN THE VAN WAS INVOLVED IN A PRETTY SEVERE FRONTAL CRASH, PASSENGER'S SIDE AIR BAG DID DEPLOY, BUT THE DRIVER'S SIDE DID NOT. VAN WAS TRAVELING ABOUT 5 MPH WHEN THIS HAPPENED. FRONTAL DAMAGE TOTALLED OVER $7,000 DOLLARS. THE VAN IS BEING REPAIRED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
ENGINE RUNS RUFF WITH NO POWER. SOUNDS LIKE ENGINE IS DIESELING. BLACK SMOKE COMES OUT OF EXHAUST, SOMTIMES BACKFIRES. ECM NEVER SETS TROUBLE CODE. EVENTUALLY THE ECM SET TROUBLE CODE FOR RIGHT CAT COMMING APART. THE FOURTH (MOST RESENT) BOTH CATS CAME APART. *AK
ENGINE RUNS RUFF WITH NO POWER. SOUNDS LIKE ENGINE IS DIESELING. BLACK SMOKE COMES OUT OF EXHAUST, SOMTIMES BACKFIRES. ECM NEVER SETS TROUBLE CODE. EVENTUALLY THE ECM SET TROUBLE CODE FOR RIGHT CAT COMMING APART. THE FOURTH (MOST RESENT) BOTH CATS CAME APART. *AK
NO SUMMARY
NO SUMMARY
BRAKE PEDAL MOVES TO 2-3 INCHES BEFORE IT WILL BEGIN TO BRAKE, AND PEDAL TRAVELS TOO FAR DOWN.THIS DEFECT CAUSES INCREASED REACTION TIME. DEALER AND MANUFACTURER CLAIM IT WAS DESIGNED LIKE THAT. *AK
VAN TOTALLY DESTROYED ,HAD BEEN SITTING FOR OVER 2 HOURS BEFORE IT DECIDED TO CATCH FIRE HAD TROUBLE WITH KEYLESS REMOTE PRIOR TO CATCHING FIRE REMOTE WOULD NOT UNLOCK DOORS FIRE STARTED UNDER NEATH PASS. SIDE DASHBOARD IN WHAT I WAS TOLD THE AREA WHERE THE COMPUTER IS
VEHICLE'S FUEL TANK WAS FILLED ON THE MORINING OF 8/6/98 AND DRIVEN 33 MILES. IT WAS PARKED IN THE DRIVEWAY WITH THE NOSE DOWN ON A 30 DEGREE GRADE. ON THE AFTERNOON OF 8/7/98 AS WE WERE LEAVING ON VACATION I SMELLED GASOLINE WHILE GETTING INTO THE VAN. I LOOKED UNDERNEATH TO FIND FUEL DRAINING FROM OUT UNDERNEATH THE GAS TANK PLASTIC SHIELD ONTO THE DRIVEWAY. IT WAS DETERMINED AT THE DEALERSHIP THAT GAS WAS GOING THROUGH THE VENT PIPE, TO THE CHARCOAL CANISTER AND THEN OUT OF THE CANISTER INTO THE PLASTIC SHIELD AROUND THE TANK. IT WAS ALSO FOUND THAT ONE OF THE TOP SEALS ON THE TANK WAS ALSO LEAKING. MINE WAS THE 3RD EXPRESS VAN AT THE DEALERSHIP WITH A SIMILAR PROBLEM. WITH REPEATED DISCUSSIONS WITH THE FACTORY REP, I WAS TOLD I WOULD HAVE TO PAY FOR THESE SAFETY RELATED DEFECTS AND PARTS OF THE EXACT DESIGN THAT FAILED WERE REINSTALLED. THERE IS AN INHERENT DEFECT IN THIS DESIGN. WHEN THE TANK IS FILLED COOL, AND THE VEHICLE SITS OR IS DRIVEN WITH THE NOSE DOWN AND THE T
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.