Total Complaints
27 filings
CHEVROLET ENVOY · model year
27 NHTSA complaints, 6 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002CHEVROLETENVOY carries 27 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 1 fire, 7 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 ENVOY is air bags with 4 filings, followed by engine and engine cooling:engine (3) and fuel system, gasoline:delivery:hoses, lines/piping, and fittings (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 57 investigation files overlapping the 2002 ENVOY, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
27 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 4 |
| ENGINE AND ENGINE COOLING:ENGINE | 3 |
| FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| ELECTRICAL SYSTEM:WIRING | 1 |
| FUEL SYSTEM, GASOLINE:DELIVERY | 1 |
| SEAT BELTS:FRONT:ANCHORAGE | 1 |
| POWER TRAIN | 1 |
| STRUCTURE:BODY | 1 |
| EQUIPMENT | 1 |
| EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT | 1 |
| ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE | 1 |
| SUSPENSION:FRONT | 1 |
| POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) | 1 |
| STEERING | 1 |
TL* THE CONTACT OWNS A 2006 (NA) CHEVROLET ENVOY. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 178,111.
Mileage: 178,111
FUMES CAME INSIDE OF THE CAR BECAUSE THE FUEL TANK LEAKS....COULD BE RUNNING OR STATIONARY...
Mileage: 160,000
FUEL LEAKING FROM ABOVE THE TANK. SEEMS TO BE PUDDELING ON TOP AND SPILL OFF DURING TURNS AND ACCELERATION. IN PARKED POSITION, FUEL DRIPS AT A FAST PACE ESTIMATED AT 1 DRIP PER SECOND. LEAK IS AGGRESSIVE AND POSES AN EXTREME DANGER AND POSSIBLE LOSS OF LIFE.
TL* THE CONTACT OWNED A 2002 CHEVROLET ENVOY. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE, SLID OFF THE ROAD, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED UNKNOWN INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Mileage: 90,000
TL* THE CONTACT OWNS A 2002 CHEVROLET ENVOY. THE CONTACT STATED THAT THE DRIVER SIDE MASTER POWER SWITCH FOR THE WINDOWS AND DOORS FAILED. THE CONTACT MENTIONED THAT THE WINDOWS FAILED TO OPEN OR CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) AND NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM, VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/02/15*LJ
Mileage: 112,044
TL* THE CONTACT OWNS A 2002 CHEVROLET ENVOY. THE CONTACT STATED THAT THE DRIVER SIDE MASTER POWER SWITCH FOR THE WINDOWS AND DOORS FAILED. THE CONTACT MENTIONED THAT THE WINDOWS FAILED TO OPEN OR CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) AND NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM, VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/02/15*LJ
Mileage: 112,044
TL* THE CONTACT OWNS A 2002 CHEVROLET ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS, THE FRONT WINDSHIELD WIPER SELECTOR ACTIVATED IN THE DELAY MODE. CONSEQUENTLY HE COULD NOT ENGAGED THE WIPERS IN FULL SPEED. THE VEHICLE WAS PARTIALLY REPAIRED ACCORDING TO RECALL CAMPAIGN ID NUMBER 04V046000 (VISIBILITY;WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED AGAIN FOR THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE CURRENT MILEAGE WAS 75,000. UPDATED 01/12/10 *BF THE FRONT WIPERS OPERATED ERRATICALLY WHILE IN INTERMITTENT MODE AND WASH MODE. AT TIMES, THEY WOULD STOP WORKING COMPLETELY. THE DEALER ALSO REPLACED THE CIRCUIT BOARD. UPDATED 01/14/10.*JB
Mileage: 58,000
2002 GMC ENVOY EXPERIENCING PROBLEMS WITH BRAKE WEAR.*MR THE ROTORS WERE CRACKING AT THE EDGES. THE CONSUMER WROTE GMC AND THEY CALLED AND OFFERED A INCENTIVE TO PURCHASE A NEW GM VEHICLE. THE CONSUMER FEELS THE STEEL USED TO MANUFACTURE THE ROTOR IS POOR QUALITY. *BF *NM
Mileage: 60,000
THE AUTOMATIC ADJUSTING SIDE VIEW MIRROR FAILED. THE MIRROR WILL NOT ADJUST WHEN THERE'S A NEW DRIVER. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Mileage: 65,000
WHILE DRIVING STEERING BECAME ERRATIC. CONSUMER HAD TO HOLD THE WHEEL WITH BOTH HANDS TO KEEP THE VEHICLE IN ITS LANE. THIS HAS BEEN AN ONGOING PROBLEM FOR ABOUT THREE YEARS.*AK
Mileage: 1,800
CONSUMER STATED WHILE DRIVING 40 MPH, THE VEHICLE SLIPPED INTO ANOTHER GEAR WITHOUT SHIFTING GEARS. THE DEALERSHIP SERVICED THE VEHICLE AND DETERMINED THE TRANSFER CASE MODULE NEEDED TO BE REPLACED.*AK THE PROBLEM CONTINUED THREE ADDITIONAL TIMES AFTER THE REPAIR WAS MADE. *JB
EMAIL REGARDING GMC BULLETIN G03019 ON 2002 GMC ENVOY.*MR THE BULLETIN STATED THE ENGINE CYLINDER BORE LINER MAY CRACK RESULTING IN LOST OF POWER AND OR ENGINE STALLING. THE CONSUMER WAS CONCERNED ABOUT WHAT MAY HAPPEN WHILE DRIVING ON THE HIGHWAY. CONSUMER HAS SPOKEN WITH SEVERAL GM PERSONNEL, EACH STATING THEY WOULDN'T PROVIDE THE CONSUMER THE DATA OR REMEDY THE POTENTIAL DEFECT. *PH *CB *JB
VEHICLE STALLED WITHOUT ANY INDICATION WHILE DRIVING 30 MPH. UPON RESTARTING THE VEHICLE CONSUMER SMELLED FUEL. CONSUMER EXITED THE VEHICLE, AND NOTICED A PUDDLE OF GAS UNDERNEATH. THE FUEL LINE SEPARATED FROM THE FUEL LINE FILTER.*AK
Mileage: 15,000
WHILE DRIVING AT 30 MPH VEHICLE SHUT OFF WITHOUT WARNING. CAUSING DRIVER TO LOSE CONTROL. CONSUMER CONTACTED THE DEALER ON THREE SEPARATE OCCASIONS, BUT PROBLEM IS STILL RECURRING.*AK
WHILE VEHICLE WAS PARKED IN THE DRIVERWAY CONSUMER NOTICED THAT FRONT SUSPENSION CAME OFF.*AK
WHILE DRIVING AT 60 MPH, THE CONSUMER HEARD LOUD NOISE, AND FIVE SECONDS LATER, NOTICED SMOKE AND FLAMES UNDER THE HOOD. DEALER HAD BEEN NOTIFIED. *AK THE ENGINE EXPLODED DUE TO LACK OF OIL.*TS *JB
Mileage: 13,000
THE DETERRENT SYSTEM FAILED. AS A RESULT, THE VEHICLE WAS STOLEN AND WAS INVOLVED IN AN ACCIDENT, AND THE VEHICLE WAS TOTALED. *AK THE AIR BAGS HAD BECOME INOPERATIVE. *SCC *JB
THE DETERRENT SYSTEM FAILED. AS A RESULT, THE VEHICLE WAS STOLEN AND WAS INVOLVED IN AN ACCIDENT, AND THE VEHICLE WAS TOTALED. *AK THE AIR BAGS HAD BECOME INOPERATIVE. *SCC *JB
AFTER BEING RUN OFF OF THE ROAD, THE VEHICLE HAD GONE UP AN EMBANKMENT, SHEERED OFF A TELEPHONE POLE, BECAME AIR BORN, ROLLED OVER AND SLID DOWN THE EMBANKMENT, VEHICLE WAS TOTALED. THE AIR BAGS DID NOT DEPLOY. ON STAR DID NOT REPORT THE ACCIDENT, AND THE PRIVACY SCREEN FOR CARGO AREA BECAME UNLATCHED AND WAS ROLLING AROUND THE VEHICLE. *SCC
AFTER BEING RUN OFF OF THE ROAD, THE VEHICLE HAD GONE UP AN EMBANKMENT, SHEERED OFF A TELEPHONE POLE, BECAME AIR BORN, ROLLED OVER AND SLID DOWN THE EMBANKMENT, VEHICLE WAS TOTALED. THE AIR BAGS DID NOT DEPLOY. ON STAR DID NOT REPORT THE ACCIDENT, AND THE PRIVACY SCREEN FOR CARGO AREA BECAME UNLATCHED AND WAS ROLLING AROUND THE VEHICLE. *SCC
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.