Total Complaints
2 filings
CHEVROLET CREW CAB · model year
2 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1996CHEVROLETCREW CAB carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 CREW CAB is suspension:front:control arm:upper arm with 1 filings, followed by structure (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 57 investigation files overlapping the 1996 CREW CAB, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
2 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SUSPENSION:FRONT:CONTROL ARM:UPPER ARM | 1 |
| STRUCTURE | 1 |
THE CONSUMER STATED THAT THE ARM THAT HOLDS THE WHEEL ON THE VEHICLE BROKE OFF, IT RIPPED PART OF THE FRAME. THE SERVICE DEALER STATED IT WAS A DEFECT WITHIN THE VEHICLE. THE MANUFACTURER SAID THEY WOULD PROVIDE $500 TOWARD THE PURCHASE OF A NEW VEHICLE OR THEY WOULD PROVIDE THE WELDING OF THE WHEEL ARM WITHOUT WARRANTY. *AK THE UPPER CONTROL ARM BRACKETS WERE NOT WELDED WHEN MANUFACTURED. THE BRACKET AND THE TIRE PUSHED UP AGAINST THE ENGINE AND SHORTED THE WIRING HARNESS, BLEW FUSES AND THE PICKED UP WOULDN'T START. *SC *JB
Mileage: 66,000
THE CONSUMER STATED THAT THE ARM THAT HOLDS THE WHEEL ON THE VEHICLE BROKE OFF, IT RIPPED PART OF THE FRAME. THE SERVICE DEALER STATED IT WAS A DEFECT WITHIN THE VEHICLE. THE MANUFACTURER SAID THEY WOULD PROVIDE $500 TOWARD THE PURCHASE OF A NEW VEHICLE OR THEY WOULD PROVIDE THE WELDING OF THE WHEEL ARM WITHOUT WARRANTY. *AK THE UPPER CONTROL ARM BRACKETS WERE NOT WELDED WHEN MANUFACTURED. THE BRACKET AND THE TIRE PUSHED UP AGAINST THE ENGINE AND SHORTED THE WIRING HARNESS, BLEW FUSES AND THE PICKED UP WOULDN'T START. *SC *JB
Mileage: 66,000
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.