CHEVROLET CITY EXPRESS · model year

2015 CHEVROLET CITY EXPRESS

13 NHTSA complaints, 2 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2015CHEVROLETCITY EXPRESS carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 4 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2015 CITY EXPRESS is air bags with 5 filings, followed by fuel/propulsion system (2) and structure:body (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 57 investigation files overlapping the 2015 CITY EXPRESS, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

13
Complaints
2
Crashes
0
Fires
4
Injuries
0
Deaths

Total Complaints

13 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
AIR BAGS5
FUEL/PROPULSION SYSTEM2
STRUCTURE:BODY1
SERVICE BRAKES1
ELECTRONIC STABILITY CONTROL (ESC)1
ELECTRICAL SYSTEM1
TIRES:SIDEWALL1
FUEL SYSTEM, GASOLINE1

Recalls (2)

16V24400026/04/2016

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano

25V67600009/10/2025

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Nissan North America, Inc. (Nissan) is recalling certain 2013-2021 NV200 Van, 2014-2017, 2019 NV200 Taxi, and 2015-2018 Chevrolet City Express vehicles. The Fuel Tank Temperature (FTT) sensor harness may have been incorrectly routed, damaging wires and causing a short circuit in the fuel pump fuse.

Recent Complaints

20260210FUEL SYSTEM, GASOLINE

The contact owns a 2015 Chevrolet City Express. The contact received notification of NHTSA Campaign Number: 25V676000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon exiting the vehicle on several occasions, the contact felt an electrical shock from the exterior of the front driver's side door. The contact had replaced the batteries; however, the failure persisted. Additionally, the contact stated that the vehicle was difficult to start. The contact stated that upon disconnecting the fuel pump fuse and connecting an aftermarket fuse to the vehicle, the vehicle was able to start. The contact switched the original and the aftermarket fuse as needed to start the vehicle. There was no warning light illuminated. The contact stated that the vehicle recently failed to start. The contact received a second recall notification, and the vehicle was towed to the dealer, where the contact was informed that a wiring harness neede

Mileage: 107,000

20251015AIR BAGS

The contact owns a 2015 Chevrolet City Express. The contact’s spouse stated that while starting the vehicle, the message “Passenger Air Bag Off” was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,920.

Mileage: 95,920

20250203AIR BAGS

The contact owns a 2015 Chevrolet City Express. The contact stated that while operating the vehicle, the front driver's and passenger’s side air bag warning lights remained illuminated. The contact stated that initially the front passenger’s side warning light was illuminated and one month later the front driver’s side air bag warning light remained illuminated. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 33,000.

Mileage: 33,000

20230803TIRES:SIDEWALL

I had purchased a set of four Cooper Discoverer HT3 185/60R15C 94T C Tires on 09/11/20. Since that time, three of the four Tires have failed due to Sidewall Failure. Luckily, the scenarios did not result in "Blowouts" in which control of the vehicle would have been compromised. I returned to the National tire and Battery where the tires were purchased after the first incident and was told that the Sidewall Damage was my fault as I had obviously hit a curb. I informed the young man in charge that this was highly unlikely as it was the inner Sidewall of the Tire and no "Scuff Marks" were present. He declined to assist me in any warranty replacement as I did not purchase their "Road Hazard Insurance". His attitude and lack of assistance has ended my affiliation with NTB!07

20230510AIR BAGS

My vehicle was never corrected for the Recall described below, from my recollection. My understanding is that the 2015 Chevrolet City Express van was recalled due to an issue with the passenger-side airbag sensor, which could incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. The defect: in affected vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. The hazards: if the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury. Affected vehicle: Chevrolet 2015-2016 Chevrolet City Express [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

20200916ELECTRICAL SYSTEM

FUEL PUMP RELAY FAILED AT 19,900 MILES. ENGINE WOULD NOT RUN. LUCKILY I WAS NOT DRIVING ON HIGHWAY AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS PROBLEM WITH ENGINE STOPPING WHILE I WAS AT HIGHWAY SPEED. .I HAVE CONFIRMED THE PART THAT FAILED WAS THE AC/DELCO FUEL PUMP RELAY P/N 13502750 I HAVE THE DEFECTIVE PART. I HAVE READ OF OTHER OWNERS HAVING SIMILAR PROBLEMS AND ADVISED THEM TO FILE COMPLAINT WITH NHTSA

Mileage: 19,900

20200916FUEL/PROPULSION SYSTEM

FUEL PUMP RELAY FAILED AT 19,900 MILES. ENGINE WOULD NOT RUN. LUCKILY I WAS NOT DRIVING ON HIGHWAY AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS PROBLEM WITH ENGINE STOPPING WHILE I WAS AT HIGHWAY SPEED. .I HAVE CONFIRMED THE PART THAT FAILED WAS THE AC/DELCO FUEL PUMP RELAY P/N 13502750 I HAVE THE DEFECTIVE PART. I HAVE READ OF OTHER OWNERS HAVING SIMILAR PROBLEMS AND ADVISED THEM TO FILE COMPLAINT WITH NHTSA

Mileage: 19,900

20200130SERVICE BRAKES

TL* THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE VIBRATED AND THE SERVICE STABILITY TRAC (ABS) LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CHAPMAN CHEVROLET LOCATED AT 6925 ESSINGTON AVE, PHILADELPHIA, PA 19153) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO HAVE THE BRAKE LINES FLUSHED AND THE POWER BRAKE BOOSTER AND STEERING SENSOR CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS 16,791. THE VIN WAS INVALID.

Mileage: 16,791

20200130ELECTRONIC STABILITY CONTROL (ESC)

TL* THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE VIBRATED AND THE SERVICE STABILITY TRAC (ABS) LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CHAPMAN CHEVROLET LOCATED AT 6925 ESSINGTON AVE, PHILADELPHIA, PA 19153) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO HAVE THE BRAKE LINES FLUSHED AND THE POWER BRAKE BOOSTER AND STEERING SENSOR CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS 16,791. THE VIN WAS INVALID.

Mileage: 16,791

20200121CrashAIR BAGS

SIDE IMPACT FROM A SEMI TOTALED NO AIRBAGS DEPLOYED

Mileage: 134,000

20200121CrashSTRUCTURE:BODY

SIDE IMPACT FROM A SEMI TOTALED NO AIRBAGS DEPLOYED

Mileage: 134,000

20191109FUEL/PROPULSION SYSTEM

MY 2015 CHEVY CITY EXPRESS VAN HAS 25,000 MILES TO THIS DAY, IN AUGUST 2019 I TOOK MY VEHICLE TO CHEVROLET AUTHORIZED DEALER AT MATHEWS-HARGREAVES IN THE CITY OF ROYAL OAK MICHIGAN 48067, WHEN THE WARRANTY WAS STILL EFFECTIVE, MY COMPLAINT WAS THE CHECK ENGINE LIGHT ON THE DASHBOARD KEEPS COMING ON FROM A CODE RELATED TO EMISSION PROBLEM, AFTER 5 VISITS, AND COUPLE OF PARTS WERE REPLACED BY THE WARRANTY, THE SERVICE MANAGER TOLD ME THAT THEY CAN NOT DO ANYTHING FOR ME, AND I SHOULD TAKE IT SOMEWHERE ELSE, I HAVE ALL THE SERVICE PAPER WORK, DATES, WITH ME, IT IS AWFUL TO HAVE A NEW CAR WITH WARRANTY THAT THE AUTHORIZED DEALER CAN NOT AND WILL NOT RESOLVE THE PROBLEM. NOW THE SAME VEHICLE IS NOT COVERED BY THE WARRANTY, BUT THE COMPLAINT AND THE INITIAL PROBLEM HAPPENED WHEN MY VEHICLE WAS UNDER WARRANTY,

Mileage: 23,000

20161031AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Compare 2015CHEVROLETCITY EXPRESS to Similar Vehicles

NHTSA Investigations 2 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2015 CHEVROLET CITY EXPRESS have?
The 2015 CHEVROLET CITY EXPRESS has 13 NHTSA complaints, 2 crashes, 0 fires, 4 injuries, and 0 deaths reported.
What is the safety rating for the 2015 CHEVROLET CITY EXPRESS?
The 2015 CHEVROLET CITY EXPRESS received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2015 CHEVROLET CITY EXPRESS?
Yes, the 2015 CHEVROLET CITY EXPRESS has 2 recall(s). The most common affected component is AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2015 CHEVROLET CITY EXPRESS?
The most-complained component for the 2015 CHEVROLET CITY EXPRESS is AIR BAGS with 5 complaints. Other frequently reported areas include FUEL/PROPULSION SYSTEM and STRUCTURE:BODY.
Is the 2015 CHEVROLET CITY EXPRESS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2015 CHEVROLET CITY EXPRESS has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.