Total Complaints
15 filings
CHEVROLET CHEVY VAN · model year
15 NHTSA complaints, 1 crash report for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997CHEVROLETCHEVY VAN carries 15 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 4 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 CHEVY VAN is fuel system, gasoline:delivery:fuel pump with 2 filings, followed by visibility:power window devices and controls (2) and engine and engine cooling (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 57 investigation files overlapping the 1997 CHEVY VAN, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
15 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 2 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 2 |
| ENGINE AND ENGINE COOLING | 2 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 1 |
| STRUCTURE:BODY:DOOR | 1 |
| SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| ELECTRICAL SYSTEM | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
| ENGINE | 1 |
MY HUSBAND WROTE A LENGTHY LETTER DETAILING THE PROBLEM AND EVENTS AROUND THE TIME WE WERE FORCED TO TRADE OUR VAN FOR A TAHOE IN JULY/AUGUST 2001. I WAS DRIVING ON INTERSTATE 40 NEAR CROSSVILLE, TN, WHEN THE ENGINE QUIT LEAVING ME WITH LITTLE CONTROL AND BARELY ABLE TO MOVE IT SAFELY TO THE ROADSIDE. IT WAS TOWED TO THE CHEVY DEALER IN CROSSVILLE, WHO COULD FIND NOTHING WRONG WITH IT. AFTER MULTIPLE EVENTS LATER THE SAME TYPE INCIDENT HAPPENED WHEN MY HUSBAND WAS DRIVING ON A CROWDED TALLAHASSEE, FL, ROAD WHILE WE WERE ON VACATION. THEIR CHEVY DEALER TRIED TO FIND THE PROBLEM BUT COULDN'T EITHER. WE DROVE IT HOME ON BACK HIGHWAYS TO OUR TOWN OF TULLAHOMA,TN, VERY CAREFULLY, BUT IT STALLED OUT AGAIN 50 MILES FROM HOME. THE CHEVY DEALER WHERE WE PURCHASED THE VEHICLE REFUSED TO STAND BEHIND IT, EVEN THOUGH IT WAS NOT QUITE 3 YEARS OLD, AND INSISTED THERE WAS NOTHING WRONG AND THAT IT WAS SAFE TO DRIVE. WE WERE FORCED TO TRADE OUR VAN, AND THE DEALERSHIP SOLD IT TO SOMEONE ELSE IN
MY VAN STARTED MAKING A STRANGE CRUNCHING SOUND. I WAS TOLD BY A LOCAL REPAIR SHOP THAT THE CATALYTIC CONVERTER IS CRACKED INSIDE. IT NEEDS TO BE REPLACED. *TR
Mileage: 100,000
I HAD TO REPLACE THE MOTOR IN MY CHEVY VENTURE 97 I WOULD LIKE TO KNOW IF I CAN RECOVER MY COST. I HEARD THAT THERE WAS A CLASS ACTION LAW SUIT FILED A YEAR AGO REGARDING THIS. *TR
Mileage: 147,000
DT*: THE CONTACT STATED THE ABS AND CHECK ENGINE WARNING LIGHTS ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER FOR INSPECTION. THE SERVICE MECHANIC DETERMINED THE COMPUTER IN THE ELECTRICAL SYSTEM WAS LOCATED NEAR THE REAR WHEELS AND WAS PRODUCING FALSE FAILURES CAUSING THE ILLUMINATION OF THOSE WARNING LIGHTS. ADDITIONALLY, IT WAS ALSO SUGGESTED THAT WHEN THE ABS WARNING LIGHT WAS ILLUMINATED, THE ANTILOCK BRAKES COULD FAIL. THE ANTILOCK BRAKES WERE REPLACED, BUT NO CORRECTIONS WERE MADE TO THE COMPUTER.
Mileage: 159,000
DT*: THE CONTACT STATED THE ABS AND CHECK ENGINE WARNING LIGHTS ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER FOR INSPECTION. THE SERVICE MECHANIC DETERMINED THE COMPUTER IN THE ELECTRICAL SYSTEM WAS LOCATED NEAR THE REAR WHEELS AND WAS PRODUCING FALSE FAILURES CAUSING THE ILLUMINATION OF THOSE WARNING LIGHTS. ADDITIONALLY, IT WAS ALSO SUGGESTED THAT WHEN THE ABS WARNING LIGHT WAS ILLUMINATED, THE ANTILOCK BRAKES COULD FAIL. THE ANTILOCK BRAKES WERE REPLACED, BUT NO CORRECTIONS WERE MADE TO THE COMPUTER.
Mileage: 159,000
DT*: THE CONTACT STATED THE ABS AND CHECK ENGINE WARNING LIGHTS ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER FOR INSPECTION. THE SERVICE MECHANIC DETERMINED THE COMPUTER IN THE ELECTRICAL SYSTEM WAS LOCATED NEAR THE REAR WHEELS AND WAS PRODUCING FALSE FAILURES CAUSING THE ILLUMINATION OF THOSE WARNING LIGHTS. ADDITIONALLY, IT WAS ALSO SUGGESTED THAT WHEN THE ABS WARNING LIGHT WAS ILLUMINATED, THE ANTILOCK BRAKES COULD FAIL. THE ANTILOCK BRAKES WERE REPLACED, BUT NO CORRECTIONS WERE MADE TO THE COMPUTER.
Mileage: 159,000
PURCHASED USED VAN FROM ORIGINATING DEALERSHIP. THE DEALERSHIP HAD TO REPLACE THE PASSENGER SIDE POWER WINDOW MOTOR FOLLOWING MY PURCHASE. THE DRIVER SIDE POWER WINDOW HAS BEEN EXHIBITING FAILURE FOR OVER A YEAR. IT NOW IS ALMOST TOTALLY USELESS AND NEEDS TO BE REPLACED. WHEN THE WINDOW IS PUT DOWN, ITS MOTION SLOWS TO A STOP APPROXIMATELY A 3RD OF THE WAY DOWN AND WILL GO NO FURTHER AND IT WILL NOT GO UP. SEVERAL MINUTES HAVE TO PASS BEFORE THE I AM ABLE TO GET THE WINDOW TO START GOING BACK UP. IT TAKES SEVERAL WAITING PERIODS BEFORE THE WINDOW WILL GO UP ENOUGH TO CLOSE. I AM IN THE PROCESS OF HAVING THIS PART REPLACED. *JB
MY 1997 CHEVROLET ASTRO VAN DEVELOPED A SHIFTING PROBLEM WITH THE AUTOMATIC TRANSMISSION AT ABOUT 60,000 MILES. THIS PROBLEM CAUSES EXTREMELY ROUGH SHIFTING FROM 1ST TO 2ND GEAR, AND ONLY PRODUCES THE RAGGED SHIFTS AFTER THE VAN HAS THOROUGHLY WARMED UP, AS WHEN ON A 2 HOUR TRIP. IT ALSO TURNS ON THE "SERVICE ENGINE SOON" LIGHT, WITH A P1870 ERROR CODE STORED. MY CHEVROLET DEALER DIAGNOSED THE PROBLEM AS NEEDING A NEW "VALVE BODY ASSEMBLY" IN THE TRANSMISSION. COSTS 1,000 WITH LABOR. AROUND TOWN AND SHORT TRIPS, ALL SHIFTS ARE NORMAL AND GOOD. HERE'S THE HOOKER - THE STATE OF ILLINOIS WILL NOT PASS THE VEHICLE EMISSIONS TEST, IF THERE ARE ANY ERROR CODES OR "SERVICE ENGINE SOON" INDICATORS. THE VAN HAS NOW FAILED THE EMISSIONS TESTING 3 TIMES, SO IT NOW APPEARS THAT I WILL BE FORCED TO DIG UP $1,000 JUST TO PASS THE EMISSIONS TEST. OF COURSE A TRANSMISSION SHIFT PROBLEM REALLY HAS NOTHING TO DO WITH EMISSIONS, BUT GM SAW FIT TO TURN ON THE "SERVICE ENGINE SOON" LIGHT ANYWAY. *NM
Mileage: 60,000
MY 1997 CHEVROLET ASTRO VAN DEVELOPED A SHIFTING PROBLEM WITH THE AUTOMATIC TRANSMISSION AT ABOUT 60,000 MILES. THIS PROBLEM CAUSES EXTREMELY ROUGH SHIFTING FROM 1ST TO 2ND GEAR, AND ONLY PRODUCES THE RAGGED SHIFTS AFTER THE VAN HAS THOROUGHLY WARMED UP, AS WHEN ON A 2 HOUR TRIP. IT ALSO TURNS ON THE "SERVICE ENGINE SOON" LIGHT, WITH A P1870 ERROR CODE STORED. MY CHEVROLET DEALER DIAGNOSED THE PROBLEM AS NEEDING A NEW "VALVE BODY ASSEMBLY" IN THE TRANSMISSION. COSTS 1,000 WITH LABOR. AROUND TOWN AND SHORT TRIPS, ALL SHIFTS ARE NORMAL AND GOOD. HERE'S THE HOOKER - THE STATE OF ILLINOIS WILL NOT PASS THE VEHICLE EMISSIONS TEST, IF THERE ARE ANY ERROR CODES OR "SERVICE ENGINE SOON" INDICATORS. THE VAN HAS NOW FAILED THE EMISSIONS TESTING 3 TIMES, SO IT NOW APPEARS THAT I WILL BE FORCED TO DIG UP $1,000 JUST TO PASS THE EMISSIONS TEST. OF COURSE A TRANSMISSION SHIFT PROBLEM REALLY HAS NOTHING TO DO WITH EMISSIONS, BUT GM SAW FIT TO TURN ON THE "SERVICE ENGINE SOON" LIGHT ANYWAY. *NM
Mileage: 60,000
ELECTRIC WINDOW NOT WORKING, ELECTRICAL PROBLEMS,BRAKE LIGHTS SHORTS. *AK
FUEL GAUGE DOESN'T WORK, VERY COSTLY TO REPAIR, ABOUT 800.00 DOLLARS THIS HAS HAPPENED TWICE NOW, I CAN'T AFFORD TO GET IT FIXED AGAIN!!*AK
Mileage: 54,000
FUEL PUMP/SENSOR UNIT FAILED DUE TO EXPOSED WIRES AND FRICTION BETWEEN PUMP WIRE AND ANOTHER WIRE. THE PUMP WAS SHORTED OUT ELECTRICALLY. FUEL TANK WAS NEARLY FULL. ITEM REPLACED BY INDEPENTANT MECHANIC AND DEFECTIVE PART RETAINED BY ME. *AK
Mileage: 79,775
WHILE BACKING OUT OF A PARKING SPACE LOWER BALL JOINT BROKE, RESULTING IN AN ACCIDENT. FRONT DRIVER SIDE WHEEL CAME OFF. *AK WHEEL HUB BROKE AND ROLLED UNDER THE VEHICLE. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY REPLACED ALL BALL JOINTS. *YH
HOOK STICKING OUT OF RIGHT DOOR, CAUSING INJURIES.
WATER FOUND ON INSIDE OF AIR FILTER AND FILTER WET.
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.