CHEVROLET CAPTIVA · model year

2012 CHEVROLET CAPTIVA

100 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2012CHEVROLETCAPTIVA carries 100 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 2 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 CAPTIVA is electrical system with 40 filings, followed by engine (16) and unknown or other (8). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 57 investigation files overlapping the 2012 CAPTIVA, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

100
Complaints
0
Crashes
2
Fires
0
Injuries
0
Deaths

Total Complaints

100 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM40
ENGINE16
UNKNOWN OR OTHER8
ELECTRONIC STABILITY CONTROL (ESC)8
POWER TRAIN5
FUEL/PROPULSION SYSTEM4
VEHICLE SPEED CONTROL3
AIR BAGS3
STEERING3
EXTERIOR LIGHTING2
SERVICE BRAKES2
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES1
PARKING BRAKE1
ELECTRICAL SYSTEM:STARTER ASSEMBLY1
TIRES1

Recent Complaints

20191205ENGINE

GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME. THIS HAPPENED ON A MAJOR HIGHWAY.

Mileage: 150,000

20191205POWER TRAIN

GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME. THIS HAPPENED ON A MAJOR HIGHWAY.

Mileage: 150,000

20191205VEHICLE SPEED CONTROL

GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME. THIS HAPPENED ON A MAJOR HIGHWAY.

Mileage: 150,000

20190620UNKNOWN OR OTHER

THE VEHICLE IS LIGHTWEIGHT TO THE POINT WHERE HIGH WINDS PUSH THE CAR TO THE SIDE WHILE IT IS IN MOTION. YOU CAN FEEL THE WIND MOVING IT AND FEEL THE CAR MOVE A LOT WHEN OTHER VEHICLES ARE DRIVING AT HIGH SPEEDS NEXT TO IT.

Mileage: 85,000

20190618ELECTRICAL SYSTEM:IGNITION

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT SHE WAS UNABLE TO EJECT THE KEY FROM THE IGNITION. THE CONTACT HAD TO RESTART THE VEHICLE AND MANUEVER THE STEERING WHEEL IN ORDER FOR THE KEY TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *JS

Mileage: 47,000

20190604EXTERIOR LIGHTING:TURN SIGNAL

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE STARTING THE VEHICLE, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE TURN SIGNAL LIGHTS FAILED TO MAKE A CLICKING NOISE WHEN ACTIVATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY AND THE SERVICE VEHICLE AND BRAKE WARNING INDICATORS WERE ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 84,000. THE VIN WAS UNKNOWN.

Mileage: 84,000

20190604ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE STARTING THE VEHICLE, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE TURN SIGNAL LIGHTS FAILED TO MAKE A CLICKING NOISE WHEN ACTIVATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY AND THE SERVICE VEHICLE AND BRAKE WARNING INDICATORS WERE ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 84,000. THE VIN WAS UNKNOWN.

Mileage: 84,000

20190604ENGINE

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE STARTING THE VEHICLE, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE TURN SIGNAL LIGHTS FAILED TO MAKE A CLICKING NOISE WHEN ACTIVATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY AND THE SERVICE VEHICLE AND BRAKE WARNING INDICATORS WERE ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 84,000. THE VIN WAS UNKNOWN.

Mileage: 84,000

20190410SERVICE BRAKES

THE E-BRAKE COMES ON BY ITS SELF WHILE DRIVING DOWN ROAD. CHECKED AGAINEST VIN AND STATED NOT ON RECALL LIST BUT OTHERS HAVE BEEN RECALLED FOR SAME THING.

Mileage: 94,258

20190410ELECTRICAL SYSTEM

THE E-BRAKE COMES ON BY ITS SELF WHILE DRIVING DOWN ROAD. CHECKED AGAINEST VIN AND STATED NOT ON RECALL LIST BUT OTHERS HAVE BEEN RECALLED FOR SAME THING.

Mileage: 94,258

20190409ENGINE

CHECK ENGINE LIGHT CONTINUES TO COME ON. HAD IT TESTED AND I NEEDED TO REPLACE THE CAMSHAFT AND THE CRANKSHAFT SENSORS. DID THAT DROVE IT FOR A WEEK OR TWO AND THE LIGHT CAME BACK ON TESTED IT AGAIN AND GOT THE SAME READING CONCERNING BANK 1 CAMSHAFT AND CRANKSHAFT SENSOR. WAS TOLD IT COULD BE THE TIMING CHAIN CAUSING THIS PROBLEM AND THAT THIS VEHICLE IS KNOWN FOR THE TIMING CHAIN ISSUE. WAS TOLD THAT THERE MAY BE MORE THAN ONE CAMSHAFT BUT THE READING STILL COMES UP THE SAME IN BANK 1. IS THIS NORMAL FOR THIS VEHICLE AND IS IT UNDER SOME KIND OF WARRANTY. HAVE ONLY 104200 MILES ON THIS VEHICLE.

Mileage: 92,000

20190402ENGINE

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE DRIVING 20 MPH, THE VEHICLE MADE AN ABNORMAL SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THREE QUARTS OF OIL WERE ADDED. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL AND IT NEEDED TO BE CHANGED BEFORE EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT CALLED HEALEY CHEVROLET BUICK (LOCATED AT 5216 NY-17M, NEW HAMPTON, NY 10958, (845) 360-9821) AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

20190124ELECTRICAL SYSTEM

ONE DAY MY HEAT AND AIR MODULE JUST QUIT WORKING AND THE DASH BOARD READS -40 FOR THE OUTSIDE TEMP. SO NOW THERE IS NO HEAT NO DEFROST OR AIR.

20190124UNKNOWN OR OTHER

ONE DAY MY HEAT AND AIR MODULE JUST QUIT WORKING AND THE DASH BOARD READS -40 FOR THE OUTSIDE TEMP. SO NOW THERE IS NO HEAT NO DEFROST OR AIR.

20190118ENGINE

ON 1/2/19, I LEFT WORK AND TRAVELED APPROXIMATELY 2 MILES WHEN I BEGAN HEARING ENGINE NOISE. UPON PULLING INTO CONVENIENCE STORE, I CHECKED DIPSTICK AND FOUND NO OIL SHOWING. SINCE OIL WAS CHANGED ABOUT 400 PRIOR AND NO LEAKS WERE FOUND, I PROCEEDED TO ADD OIL TO ENGINE. FOUND OIL LEAKING OUT AS FAST AS PUTTING IN. AFTER BEING TOWED BACK TO WHERE I WORK (INDEPENDENT REPAIR SHOP) AND NEXT DAY FOUND REAR CRANKSHAFT SEAL ON ENGINE DISLODGED FROM ENGINE. FURTHER INVESTIGATION AND TAKING IT TO CHEVROLET DEALERSHIP VERIFIED THE OCCURRENCE OF A KNOWN PROBLEM WITH THE PCV CAUSING THIS FAILURE TO HAPPEN.. APPARENTLY AS I DROVE UP THAT BUSY HIGHWAY FROM WORK, MY VEHICLE WAS DISPERSING A VERY FIINE SPRAY OF OIL ON THE VEHICLES FOLLOWING ME, THE ROAD, AND THE ROADSIDE VEGETATION, APPROXIMATELY 5 QUARTS WORTH. THIS CREATED A VERY UNSAFE CONDITION FOR THE VEHICLE FOLLOWING ME AND RAISED SOME SERIOUS ENVIRONMENTAL ISSUES. IN SPITE OF GM HAVING ISSUED A SPECIAL POLICY ON CERTAIN VEHICLES WHICH

Mileage: 94,570

20181127ENGINE

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE KEPT SHUTTING OFF WHILE DRIVING AND WHEN COLD STARTED FROM A PARKED POSITION. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

20181110STEERING

QUITE OFTEN, WHEN I DRIVE THROUGH A PUDDLE, I LOOSE MY POWER STEERING FOR SEVERAL SECONDS. THIS MAKES TURNING VERY DIFFICULT AND SOMETIMES SCARY. THIS HAS HAPPENED TO ME MANY TIMES, TODAY BEING THE MOST RECENT.

Mileage: 128,022

20181107ELECTRONIC STABILITY CONTROL (ESC)

THIS CAR HAS SO MANY ELECTRICAL CODES WHEN TESTED. I HAVE HAD NUMEROUS PROBLEMS AND HAVEN'T EVEN HAD THE CAR A YEAR. WHY HADN'T GM DID A RECALL ON THESE CARS. PLEASE HELP ALL OF US WHO HAVE THIS CAR. I HAVE 3 KIDS AND WOULD LIKE A ANSWER TO WHY THERE ISNT A RECALL WITH SO MANY OF THE SAME COMPLAINTS!

20181107ELECTRICAL SYSTEM

THIS CAR HAS SO MANY ELECTRICAL CODES WHEN TESTED. I HAVE HAD NUMEROUS PROBLEMS AND HAVEN'T EVEN HAD THE CAR A YEAR. WHY HADN'T GM DID A RECALL ON THESE CARS. PLEASE HELP ALL OF US WHO HAVE THIS CAR. I HAVE 3 KIDS AND WOULD LIKE A ANSWER TO WHY THERE ISNT A RECALL WITH SO MANY OF THE SAME COMPLAINTS!

20181029ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE CONTACT WAS UNABLE TO RELEASE THE KEY FROM THE IGNITION SWITCH. THE CONTACT HAD TO WIGGLE THE KEY TO REMOVE IT FROM THE IGNITION SWITCH. THE CONTACT ALSO WANTED TO ADVISE THAT WHEN THE KEY DID NOT RELEASE FROM THE IGNITION, THE CONTACT HAD TO DISCONNECT THE BATTERY TO BE ABLE TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO CARIBBEAN AUTO MART (4523 CHARLOTTE AMALIE STREET SAINT THOMAS, VA 00802, (340)777-7600) WHERE A DIAGNOSTIC TESTING FOUND A FAILURE CODE AT THE SHIFTER ASSEMBLY CONNECTIONS. HOWEVER, THE DEALER WAS NOT CERTAIN THAT THE DIAGNOSTIC TEST LOCATED THE CORRECT FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,359.

Mileage: 28,359

Compare 2012CHEVROLETCAPTIVA to Similar Vehicles

NHTSA Investigations 2 Open

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Frequently Asked Questions

How many complaints does the 2012 CHEVROLET CAPTIVA have?
The 2012 CHEVROLET CAPTIVA has 100 NHTSA complaints, 0 crashes, 2 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2012 CHEVROLET CAPTIVA?
The 2012 CHEVROLET CAPTIVA received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of 4/5.
What are the most common problems with the 2012 CHEVROLET CAPTIVA?
The most-complained component for the 2012 CHEVROLET CAPTIVA is ELECTRICAL SYSTEM with 40 complaints. Other frequently reported areas include ENGINE and UNKNOWN OR OTHER.
Is the 2012 CHEVROLET CAPTIVA safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2012 CHEVROLET CAPTIVA has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.