Total Complaints
449 filings
CHEVROLET BOLT EV · model year
449 NHTSA complaints, 15 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2017CHEVROLETBOLT EV carries 449 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 15 crashes, 6 fires, 8 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 BOLT EV is steering with 115 filings, followed by electrical system (104) and fuel/propulsion system (70). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2017 BOLT EV, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
449 filings
Crashes Reported
15 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| STEERING | 115 |
| ELECTRICAL SYSTEM | 104 |
| FUEL/PROPULSION SYSTEM | 70 |
| UNKNOWN OR OTHER | 30 |
| POWER TRAIN | 25 |
| SERVICE BRAKES | 21 |
| ENGINE | 15 |
| VEHICLE SPEED CONTROL | 11 |
| VISIBILITY/WIPER | 10 |
| SUSPENSION | 7 |
| SEATS | 5 |
| WHEELS | 5 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 5 |
| AIR BAGS | 3 |
| SEAT BELTS | 3 |
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
STRUCTURE:BODY:ROOF AND PILLARS
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
STRUCTURE:BODY:ROOF AND PILLARS
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Sometimes, when driving in a turn, either direction, and hands are released from the steering wheel, the vehicle does not return to center. Force is required to cause the steering to begin returning to center. Once it begins returning to center, seems to always continue to center. This is a dangerous departure from decades of common vehicle operation. An unsuspecting driver can drive into an obstacle or people.
I am reporting a safety issue involving the high-voltage battery system of my vehicle. Vehicle: 2017 Chevrolet Bolt EV VIN: [XXX] Mileage: 87,125 miles The vehicle has generated a P302F diagnostic trouble code, which indicates high-voltage battery cell imbalance. This condition may pose a safety risk related to battery performance and thermal stability. The authorized Chevrolet dealership has refused to diagnose the issue under warranty unless I pre-authorize a $600 diagnostic fee. The vehicle is covered under an active GM buyback warranty and a 10-year / 100,000-mile battery warranty due to a recall battery replacement. Due to the safety implications of a high-voltage battery fault, I believe refusal to diagnose the issue under warranty may pose a risk and warrants review. I am submitting this complaint to document the issue and request investigation. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting a safety issue involving the high-voltage battery system of my vehicle. Vehicle: 2017 Chevrolet Bolt EV VIN: [XXX] Mileage: 87,125 miles The vehicle has generated a P302F diagnostic trouble code, which indicates high-voltage battery cell imbalance. This condition may pose a safety risk related to battery performance and thermal stability. The authorized Chevrolet dealership has refused to diagnose the issue under warranty unless I pre-authorize a $600 diagnostic fee. The vehicle is covered under an active GM buyback warranty and a 10-year / 100,000-mile battery warranty due to a recall battery replacement. Due to the safety implications of a high-voltage battery fault, I believe refusal to diagnose the issue under warranty may pose a risk and warrants review. I am submitting this complaint to document the issue and request investigation. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in brake or accelerator position. Eventually a "Propulsion Power Reduced" message was presented on the console followed immediately by no forward propulsion (accelerator completely unresponsive) and forced to coast to a stop on the side of the highway. Car refused to shift out of park or neutral following breakdown. Car taken to dealer to troubleshoot and was told that a P0A3F code was present and that the engine harness needed to be replaced in accordance with NHTSA bulletin 19-NA-220. This bulletin calls out that the harness was likely damaged during initial install at factory and the dealer representative confirmed that the pins were damaged as described. Car was given back to drive home after harness was checked (owner decided to explore options before scheduling repair), but broke down due to surging and complete loss of power within 2 miles of dealer. Troubleshooting
Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in brake or accelerator position. Eventually a "Propulsion Power Reduced" message was presented on the console followed immediately by no forward propulsion (accelerator completely unresponsive) and forced to coast to a stop on the side of the highway. Car refused to shift out of park or neutral following breakdown. Car taken to dealer to troubleshoot and was told that a P0A3F code was present and that the engine harness needed to be replaced in accordance with NHTSA bulletin 19-NA-220. This bulletin calls out that the harness was likely damaged during initial install at factory and the dealer representative confirmed that the pins were damaged as described. Car was given back to drive home after harness was checked (owner decided to explore options before scheduling repair), but broke down due to surging and complete loss of power within 2 miles of dealer. Troubleshooting
Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in brake or accelerator position. Eventually a "Propulsion Power Reduced" message was presented on the console followed immediately by no forward propulsion (accelerator completely unresponsive) and forced to coast to a stop on the side of the highway. Car refused to shift out of park or neutral following breakdown. Car taken to dealer to troubleshoot and was told that a P0A3F code was present and that the engine harness needed to be replaced in accordance with NHTSA bulletin 19-NA-220. This bulletin calls out that the harness was likely damaged during initial install at factory and the dealer representative confirmed that the pins were damaged as described. Car was given back to drive home after harness was checked (owner decided to explore options before scheduling repair), but broke down due to surging and complete loss of power within 2 miles of dealer. Troubleshooting
Steering rack broke, wheel wonât return to center. Dealer wants $3k dollars to fix. This should be recalled as the amount of cars it happens to is significantly high.
My wife of [XXX] and grandson were driving our Chevrolet Bolt, crossing a busy 4 lane highway when suddenly and w/o any prior warning, the Bolt lost propulsion. Caught blocking 2 of those lanes, she was fortunate that men stopped their trucks and pushed her car up hill and into a church parking lot. She called me and I tried resetting everything to factory settings, and the Bolt seemed okay-for a short time. I hooked a diagnostic unit to the car and found an error code that indicated either the failure of the pre-charge resistor or the HV contactor-both in the battery pack. This was a pack replaced by the dealership back when Bolts were randomly catching fire and destroying themselves and nearby property. Now these packs are failing again and there are service bulletins addressing this fact and that it is common in 2017 and 2018 Bolts. GM however has not sent out warnings to its unfortunate customers warning them of this common failure and life- threatening problem. Luckily today I'm
The steering on the car does not return to center and sticks to the position turned and has to be manually pushed back to center. This is an issue with the steering rack.
The steering does not self-center after making a turn. It feels stiff and remains in the turned position, requiring manual effort to bring it back to center.
Steering doesn't return to center after turning. In sweeping turns, it is quite dangerous as the vehicle wants to push harder into the turn and requires operator to push the wheel back toward center to keep the vehicle on the road
The steering wheel in the Chevrolet Bolt fails to return to center on its own. This is due to the steering rack grease hardening over time. This is a common issue with these cars but I am willing to offer my car for inspection on request. This is a safety and usability issue - my wife has carpal tunnel and struggles to properly return the vehicle to center when making a turn without pain. This does not show any specific warning lights. The component in this car has not been inspected, but the symptoms are always apparent, so it is always reproducible. This is very similar to if the power steering in a gas car were to fail. We have not had the issue fixed yet, but will likely need to do so in order to continue using the car safely.
Steering wheel sticks and doesn't return to center. Service center says the steering rack need to be replaced. The issue creates a significant safety hazard by impeding my ability to control the vehicle during turns, potentially leading to accidents.
Sticking steering wheel. Does not return to center, stiff steering. If steering wheel is not manually return to center, vehicle will continue to turn.
On August 17th, 2025, my wife was driving our 2017 Chevrolet Bolt EV at low speed, pulling into a parking spot. The vehicle suddenly accelerated forward with enough force to cause significant damage to a fixed barrier. She does not recall pressing the accelerator at that moment. The degree of acceleration was disproportionate for a brief accidental press. Immediately after impact, smoke or dust was visible rising through the center console area. No airbags deployed, but it appeared similar to smoke from pyrotechnic devices. My wife sustained seatbelt-related bruising across the chest and thighs. The vehicle remains drivable. I have included photos detailing damage to the car and the fixed barrier. We are aware of the GM accessory all-weather floor liner recall (21E-089), but are not certain if our vehicleâs liner was part of that campaign. We are reporting this incident to ensure there is a record in case this reflects unintended acceleration or another defect.
On August 17th, 2025, my wife was driving our 2017 Chevrolet Bolt EV at low speed, pulling into a parking spot. The vehicle suddenly accelerated forward with enough force to cause significant damage to a fixed barrier. She does not recall pressing the accelerator at that moment. The degree of acceleration was disproportionate for a brief accidental press. Immediately after impact, smoke or dust was visible rising through the center console area. No airbags deployed, but it appeared similar to smoke from pyrotechnic devices. My wife sustained seatbelt-related bruising across the chest and thighs. The vehicle remains drivable. I have included photos detailing damage to the car and the fixed barrier. We are aware of the GM accessory all-weather floor liner recall (21E-089), but are not certain if our vehicleâs liner was part of that campaign. We are reporting this incident to ensure there is a record in case this reflects unintended acceleration or another defect.
This tends to only happen below 74 degrees Fahrenheit and happens excessively between 72 and 74 degrees Fahrenheit. While driving with one pedal engaged (labeled as low on the shifter since they re-used another model's shifter for the first several years of the Bolt EV), the cruise control will randomly disengage and force the vehicle to immediately slam on the brakes. Usually its not a big deal, but when it happens at highway speed as you're just passing a semi or large vehicle and merging back into the lane in front of it, it becomes dangerous very quickly, which has happened a couple of times now. I would venture a guess that its not related to the cruise control directly, but some system that its relying on is forcing it to deactivate the cruise control. The only other issue this vehicle is having that might be related is that the blind spot detection system is not working correctly on the left side. I know there's a TSB for the aluminum Butyl tape becoming damaged or missin
This tends to only happen below 74 degrees Fahrenheit and happens excessively between 72 and 74 degrees Fahrenheit. While driving with one pedal engaged (labeled as low on the shifter since they re-used another model's shifter for the first several years of the Bolt EV), the cruise control will randomly disengage and force the vehicle to immediately slam on the brakes. Usually its not a big deal, but when it happens at highway speed as you're just passing a semi or large vehicle and merging back into the lane in front of it, it becomes dangerous very quickly, which has happened a couple of times now. I would venture a guess that its not related to the cruise control directly, but some system that its relying on is forcing it to deactivate the cruise control. The only other issue this vehicle is having that might be related is that the blind spot detection system is not working correctly on the left side. I know there's a TSB for the aluminum Butyl tape becoming damaged or missin
This tends to only happen below 74 degrees Fahrenheit and happens excessively between 72 and 74 degrees Fahrenheit. While driving with one pedal engaged (labeled as low on the shifter since they re-used another model's shifter for the first several years of the Bolt EV), the cruise control will randomly disengage and force the vehicle to immediately slam on the brakes. Usually its not a big deal, but when it happens at highway speed as you're just passing a semi or large vehicle and merging back into the lane in front of it, it becomes dangerous very quickly, which has happened a couple of times now. I would venture a guess that its not related to the cruise control directly, but some system that its relying on is forcing it to deactivate the cruise control. The only other issue this vehicle is having that might be related is that the blind spot detection system is not working correctly on the left side. I know there's a TSB for the aluminum Butyl tape becoming damaged or missin
STEERING WILL NOT RETURN TO CENTER. STIFF AND SLUGGISH.
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.