Total Complaints
17 filings
CHEVROLET ASTRO · model year
17 NHTSA complaints, 1 crash report, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004CHEVROLETASTRO carries 17 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 2 fires, 3 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 ASTRO is service brakes, hydraulic with 3 filings, followed by service brakes (2) and visibility:glass, side/rear (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2004 ASTRO, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
17 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC | 3 |
| SERVICE BRAKES | 2 |
| VISIBILITY:GLASS, SIDE/REAR | 1 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 1 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
| AIR BAGS:FRONTAL | 1 |
| ELECTRICAL SYSTEM | 1 |
| PARKING BRAKE | 1 |
| SUSPENSION | 1 |
| ELECTRICAL SYSTEM:STARTER ASSEMBLY | 1 |
| ENGINE | 1 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 1 |
| VEHICLE SPEED CONTROL | 1 |
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE
ONCE OR TWICE PER YEAR WHEN USING CRUISE CONTROL, WHEN I TOUCH BRAKE TO DEACTIVATE CRUISE, IT DOESN'T DISENGAGE. I THEN HAVE TO STAND ON BRAKE WITH ALL MY EFFORT TO STOP VAN AND PULL OVER TO PUT IN PARK. ENGINE CONTINUES RACING TIL I TURN KEY OFF. THEN EVERYTHING OK TIL NEXT TIME MAYBE MONTHS LATER. SWITCK ON BRAKE PETAL IS OK. ONCE IN THE WINTER, CRUISE CONTROL PUSHED ME INTO AN INTERSECTION. LUCKILY OTHER TRAFFIC REALIZED I COULDN'T STOP. NO CODES SHOW UP TO IDENTIFY CAUSE. BEEN DOING THIS 4 OR 5 YEARS INTERMITTENTLY. EVEN THO THIS VAN IS 16 YEARS OLD, IT ONLY 6HAS 90000 MILES ON IT. I TRY NOT TO DRIVE IT MUCH BECAUSE OF THIS PROBLEM. MY BEST GUESS IT'S MECHANICAL OR COMPUTER PROBLEM BUT SINCE IT HAPPENS SO SELDOM HARD TO DIAGNOSE.I HAVE ANOTHER ASTRO 5 YR OLDER WITH 230000 ON IT AND CRUISE WORKS LIKE IT SHOULD. I HAVE NO MORE INFORMATION.
Mileage: 70,000
ANTILOCK BRAKING SYSTEM WARNING LIGHTS AND BRAKE LIGHT CAME ON WHEN I WAS ENTERING THE FREEWAY. THE LIGHTS CONTINUE TO COME ON WHENEVER I AM DRIVING. I HAD IT CHECKED AT CORNING CHEVROLET AND WAS TOLD THE PART ALONE WAS $900 PLUS LABOR TO REPLACE IT. THE BRAKES WORK, BUT NOT THE ANTILOCK SYSTEM INSTALLED BY THE MANUFACTURER.
Mileage: 50,500
WE LIVE IN THE COUNTRY WITH GRAVEL ROADS. ALL OF OUR CHEVROLET VEHICLES HAVE HAD BRAKE LINES ROT OUT. OUR FORD AND DODGE VEHICLES HAVE NOT. THE CHEVROLET ASTRO VANS WE HAVE EXHIBIT A PROPENSITY FOR THE BRAKE LINE ROTTING OUT OVER THE GAS TANK AS WELL AS THE BRAKE LINES OVER THE FRONT FRAME MEMBERS. THE BRAKE LINES ON 20 YEAR OLD FORD VEHICLES LOOK AS GOOD AS NEW UNDER THE SAME CONDITIONS. MY 1994 CHEVROLET K-3500 PICKUP HAS BLOWN BRAKES LINES DUE TO ROT ALONG WITH THE BACK PART OF THE FRAME THAT RUSTED OUT. I JUST READ WHERE YOU HAVE ADVISED WASHING THE UNDERSIDE OF CHEVROLET VEHICLES SEVERAL TIMES A YEAR. WELL THE LINES ROTTING OUT ON TOP OF THE GAS TANK AND THE FRONT FRAME RAILS WILL NOT GET WASHED. WHOEVER MADE THE "WASH IT" DECISION EVIDENTLY DOES NOT DRIVE OLDER CHEVROLETS. IF THERE WAS NO PROBLEM THEN WHY DID CHEVROLET EVIDENTLY CHANGE THEIR LINES? OR MAYBE THEY DID NOT AND THE NEWER ONES JUST HAVE NOT STARTED ROTTING OUT YET. WHY DO FORD BRAKE LINES, EXHAUST S
TL* THE CONTACT OWNS A 2004 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER THREE ATTEMPTS. THE CONTACT SHIFTED INTO DRIVE AND THEN THE VEHICLE LOST ALL POWER. THE CONTACT PUMPED THE ACCELERATOR PEDAL, WAITED TEN MINUTES AND THE VEHICLE RESUMED ITS NORMAL OPERATION. THE FAILURE OCCURRED ON A REGULAR BASIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER ASSURED THE CONTACT THAT AFTER PAYING FOR THE REPAIR, THE FAILURE WOULD BE RESOLVED. THE FUEL PUMP, STARTER, MOTOR MOUNTS, AND GENERATOR WERE ALL REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 133,000. THE CURRENT MILEAGE WAS 134,249.
Mileage: 133,000
TL* THE CONTACT OWNS A 2004 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER THREE ATTEMPTS. THE CONTACT SHIFTED INTO DRIVE AND THEN THE VEHICLE LOST ALL POWER. THE CONTACT PUMPED THE ACCELERATOR PEDAL, WAITED TEN MINUTES AND THE VEHICLE RESUMED ITS NORMAL OPERATION. THE FAILURE OCCURRED ON A REGULAR BASIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER ASSURED THE CONTACT THAT AFTER PAYING FOR THE REPAIR, THE FAILURE WOULD BE RESOLVED. THE FUEL PUMP, STARTER, MOTOR MOUNTS, AND GENERATOR WERE ALL REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 133,000. THE CURRENT MILEAGE WAS 134,249.
Mileage: 133,000
TL* THE CONTACT OWNS A 2004 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER THREE ATTEMPTS. THE CONTACT SHIFTED INTO DRIVE AND THEN THE VEHICLE LOST ALL POWER. THE CONTACT PUMPED THE ACCELERATOR PEDAL, WAITED TEN MINUTES AND THE VEHICLE RESUMED ITS NORMAL OPERATION. THE FAILURE OCCURRED ON A REGULAR BASIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER ASSURED THE CONTACT THAT AFTER PAYING FOR THE REPAIR, THE FAILURE WOULD BE RESOLVED. THE FUEL PUMP, STARTER, MOTOR MOUNTS, AND GENERATOR WERE ALL REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 133,000. THE CURRENT MILEAGE WAS 134,249.
Mileage: 133,000
IT STARTED WITH MY ABS BRAKE LIGHT COMING ON AND STAYING ON. THEN I STARTED TO ENCOUNTER ANTI LOCK PULSATIONS WHEN I SLOWED DOWN AND COMING TO A STOP, SOME TIMES I COULDN'T EVEN STOP WHEN & WHERE I WANTED. BRAKING DISTANCE STARTED BEING LONGER. THEN SOME TIME LATER I FELT AS THOUGH SOMEONE STUCK A BRICK UNDER MY BRAKE PEDAL BECAUSE NO MATTER HOW HARD I PRESS, I GUARANTEE YOU, I COULDN'T STOP. THANK GOD NO ONE WAS IN FRONT OF ME AS I CRUISED ON THOUGH THE STOP LIGHT! I WAS TOLD THAT MY ABS SENSORS WERE SLOWLY MALFUNCTIONING MOST LIKELY DUE TO CORROSION, A PROVEN DESIGN DEFECT. THEN MY ABS MODULE WILL GET SHORTED, AND THERE IS NO FAIL/SAFE WHEN IT GOES. I WAS TOLD THAT WHEN THE MODULE FAILS, HANG ON BECAUSE I WILL CRASH. THIS SCARES ME TO DEATH AND I WONT LET ANYBODY DRIVE MY VAN IN CASE THIS HAPPENS WHEN THEY ARE DRIVING. ALSO WHEN WE WANT TO TAKE A TRIP I DON'T WANT TO TAKE MY VAN BECAUSE I'M AFRAID 6 TO 8 PEOPLE COULD GET HURT AND IT WOULD BE ON ME. EVERY REASON I BOUGHT THIS
Mileage: 121,000
I HAVE AN '04 CHEVY ASTRO VAN WITH ~ 88K MILES. IT IS SERVICED EVERY 3,000 MILES. RECENTLY, MY BRAKES FAILED. THE CAUSE WAS A WORN BRAKE LINE NEAR THE LEFT FRONT WHEEL. IT HAD RUBBED A HOLE IT THE LINE AND I LOST ALL THE BRAKE FLUID. *TR
Mileage: 86,000
AS I WAS DRIVING OVER SOME RAILROAD TRACKS BOTH OF MY FRONT TORSION BARS FAILED AND BROKE. HAD I BEEN TRAVELING ON THE INTERSTATE, IT COULD HAVE BEEN FATAL. FROM MY ONLINE RESEARCH, THIS SAME FAILURE HAS HAPPEND TO THOUSANDS OF OWNERS AND NO RECALL WAS DONE. GM EVEN REDESIGNED THE TORSION BARS BECAUSE OF THE KNOWN DESIGN FLAWS AND IT WILL COST WELL OVER $1,000 TO REPAIR. *TR
Mileage: 256,000
1. I PARKED MY WIFE'S VAN AT THE NEIGHBOR'S HOUSE BECAUSE GUESTS WERE ABOUT TO ARRIVE. THEIR DRIVEWAY IS ON A SLIGHT INCLINE SO I ENGAGED THE EMERGENCY BRAKE. 2. IT OCCURRED JUST ONCE WITH THE PEDAL GOING COMPLETELY TO THE FLOOR. 3. AFTER CONTACTING GM AND BEING DENIED COMPENSATION DUE TO NO RECALL AND THE AGE OF THE VEHICLE I PURCHASED AND REPLACED THE BROKEN DRIVER SIDE EMERGENCY BRAKE CABLE MYSELF. I BELIEVE THE CAUSE WAS A DESIGN FLAW. I HAVE THE OLD PART IF NEEDED FOR EXAMINATION. THE CABLE WAS COMPLETELY SEVERED DUE TO A CRACK IN THE OUTER SHEATH ALLOWING MOISTURE TO ENTER AND TO DETERIORATE THE CABLE. THE CRACK OCCURRED AT A SEVERE BEND WHERE A BRACKET SECURED THE CABLE TO THE FRAME OF THE VEHICLE. *TR
Mileage: 131,193
WHEN MY WIFE RETURNED TO OUR 2004 CHEVROLET ASTRO VAN, THE VEHICLE SEEMED TO HAVE A DEAD BATTERY. THE CAR WOULD NOT TURN OVER OR FIRE THE IGNITION. AFTER HAVING THE BATTERY AND STARTER CHECKED, WE WERE TOLD THE BATTERY WAS DRAINED AND THEY WERE ABLE TO CHARGE THE BATTERY. THE STARTER CHECKED GOOD. THE CAR SEEMED TO HAVE A "DEAD SHORT" WHEN TRYING TO START AND/OR BOOST. AFTER REPLACING ALL COMPONENTS, THE VAN STARTED, HOWEVER, WHEN I PUT MY FOOT ON THE BRAKES, THERE WAS NO BRAKE PRESSURE ON THE PEDAL. IT APPEARED THAT WE WERE LOSING BRAKE FLUID UNDER THE VEHICLE FROM A RUPTURED LINE. WE TOWED THE CAR HOME TO INSPECT AND REPLACE THE BRAKE LINE. UPON INSPECTION, WE FOUND ELECTRICAL ARCING WHERE THE BRAKE LINE HAD GROUNDED ON THE VEHICLE FRAME CAUSING A HOLE TO RUPTURE IN THE BRAKE LINE JUST REAR OF THE ELECTRICAL UNIT. WHAT WE DETERMINED CAUSED THE PROBLEM WAS A HOT WIRE THAT RAN BETWEEN THE BATTERY AND STARTER WAS RUBBING ON THE SUSPENSION LINKS ON THE PASSENGER SIDE OF THE VE
Mileage: 126,000
WHEN MY WIFE RETURNED TO OUR 2004 CHEVROLET ASTRO VAN, THE VEHICLE SEEMED TO HAVE A DEAD BATTERY. THE CAR WOULD NOT TURN OVER OR FIRE THE IGNITION. AFTER HAVING THE BATTERY AND STARTER CHECKED, WE WERE TOLD THE BATTERY WAS DRAINED AND THEY WERE ABLE TO CHARGE THE BATTERY. THE STARTER CHECKED GOOD. THE CAR SEEMED TO HAVE A "DEAD SHORT" WHEN TRYING TO START AND/OR BOOST. AFTER REPLACING ALL COMPONENTS, THE VAN STARTED, HOWEVER, WHEN I PUT MY FOOT ON THE BRAKES, THERE WAS NO BRAKE PRESSURE ON THE PEDAL. IT APPEARED THAT WE WERE LOSING BRAKE FLUID UNDER THE VEHICLE FROM A RUPTURED LINE. WE TOWED THE CAR HOME TO INSPECT AND REPLACE THE BRAKE LINE. UPON INSPECTION, WE FOUND ELECTRICAL ARCING WHERE THE BRAKE LINE HAD GROUNDED ON THE VEHICLE FRAME CAUSING A HOLE TO RUPTURE IN THE BRAKE LINE JUST REAR OF THE ELECTRICAL UNIT. WHAT WE DETERMINED CAUSED THE PROBLEM WAS A HOT WIRE THAT RAN BETWEEN THE BATTERY AND STARTER WAS RUBBING ON THE SUSPENSION LINKS ON THE PASSENGER SIDE OF THE VE
Mileage: 126,000
MY WIFE WAS DRIVING A 2004 CHEVY ASTRO VAN APPROX. 35-40 MPH ON A TWO-WAY STREET. ANOTHER DRIVER FROM THE OPPOSITE DIRECTION CUT ACROSS INTO HER LANE AND HAD A HEAD-ON COLLISION. SHE SUFFERED A BROKEN WRIST & BRUISED RIBS. SHE HAD THREE OF OUR CHILDREN IN THEIR SEATS. THEY WERE SHAKEN AND HAD SEATBELT BRUISES. THE VAN WAS NOT DRIVABLE AND WAS TOWED AWAY. THE POLICE & THE TOW DRIVER REPORTED THAT THE AIRBAGS DID NOT DEPLOY. WE HAVE SOME EXPECTATION THAT THE AIRBAGS WOULD HAVE SECONDARY ROLE TO MINIMIZE INJURIES. MY COMPLIANT THAT THE HARD COLLISION WAS SUFFICIENT TO DEPLOY SAFETY EQUIPMENT BUT DID NOT WORK AS DESIGNED. WAS THERE A RECALL FOR AIRBAG FAILURES FOR THIS MODEL OF VEHICLE? *TR
Mileage: 68,000
TL*- WHENEVER THE CONTACT DROVE THE 2004 CHEVROLET ASTRO VAN WITH 46,000 FAILURE MILES AT ANY RATE OF SPEED THE ANTILOCK BRAKES ENGAGED ON DRY PAVEMENT. THE CONTACT STATED THAT THIS SHOULD NOT BE HAPPENING. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 49,000.*AK UPDATE 04/30/07 *TR
Mileage: 46,000
DT*: THE CONTACT STATED THE REAR DUTCH DOOR ON THE VEHICLE BECAME STUCK ON 2 DIFFERENT OCCASIONS, AND WAS NOT ABLE TO BE OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THE LATCH ROD RETAINER CLIP FOR THE DOOR HAD DETACHED, AND THE ROD HAD DISCONNECTED. THE CLIP WAS REPLACED AND THE ROD WAS REATTACHED.*AK
Mileage: 10,806
DT: WITHOUT WARNING THE CRUISE CONTROL WILL SHUT OFF WHEN THE CONSUMER HITS A BUMP. THE CONSUMER DOESN'T KNOW WHEN IT'S GOING TO HAPPEN. THE DEALER WAS UNWILLING TO TROUBLESHOOT, BECAUSE THE MANUFACTURER WILL NOT REIMBURSE THEM FOR THE COST. THE MANUFACTURER WILL NOT PAY TO HAVE TEST RUN ON CAR. THE CONSUMER DOES NOT FEEL IT'S HIS PLACE TO PAY. *JB
Mileage: 10,500
REAR DRIVER SIDE WINDOW EXPLODED AND THE GLASS COMPLETELY SHATTERED, WITHOUT BEING STRUCK WITH AN OBJECT. VEHICLE WAS PARKED AND TURNED OFF WHEN THIS OCCURRED. DEALERSHIP WAS CONTACTED. NO INJURIES WERE SUSTAINED BECAUSE THE SEAT WAS NOT OCCUPIED AT THE TIME OF THE INCIDENT.*AK
Mileage: 3,000
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.