2002 CHEVROLET ASTRO

97 complaints filed with NHTSA.

97
Complaints
12
Crashes
3
Fires
9
Injuries
4
Deaths

Complaints by Component

ComponentCount
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP8
SERVICE BRAKES, HYDRAULIC8
ELECTRICAL SYSTEM8
STEERING5
VEHICLE SPEED CONTROL4
TIRES:TEMPORARY/EMERGENCY SPARE TIRE3
TIRES3
STRUCTURE:BODY:DOOR3
AIR BAGS3
POWER TRAIN:AUTOMATIC TRANSMISSION3
SERVICE BRAKES3
SEAT BELTS:FRONT:ANCHORAGE2
SEAT BELTS:FRONT:BUCKLE ASSEMBLY2
ENGINE AND ENGINE COOLING:ENGINE2
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE2

Recalls (3)

06E02600023/03/2006

EXTERIOR LIGHTING

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D

06E04300019/05/2006

FUEL SYSTEM, GASOLINE

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE

05V09900014/03/2005

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

ON CERTAIN MINIVANS, THE MULTIFUNCTION SWITCH MAY DEVELOP AN OPEN CIRCUIT CONDITION IN THE STOP LAMP OR HAZARD LAMP CIRCUIT THAT RESULTS IN THE STOP LAMPS AND HAZARD LAMPS BEING INOPERATIVE.

Recent Complaints

20120515FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED WHEN THE VEHICLE WAS SHIFTED INTO PARK SHE NOTICED THERE WAS SMOKE AND FIRE BEHIND THE STEERING WHEEL. THERE WAS ALSO A MINOR EXPLOSION. THE FIRE DEPARTMENT WAS NOTIFIED AND STATED THAT AN ELECTRICAL WIRE STARTED THE FIRE. A REPORT WAS FILED AND THE FAILURE WAS NOT DIAGNOSED NOR TOWED FROM THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND THE CURRENT MILEAGE WAS 170,000. UPDATED 8/23/12

Mileage: 170,000

20090224CrashSERVICE BRAKES, HYDRAULIC

TL. CONTACT OWNS A 2002 CHEVY ASTRO VAN. CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WERE 50,000. CONTACT STATED UPON PURCHASING THE VEHICLE FROM ENTERPRISE CAR RENTAL THE BRAKES HAVE BEEN BAD. CONTACT STATED THAT THE VEHICLE HAS BEEN IN THE SHOP OVER 20 TIME MOST OF THE TIME FOR THE BRAKES. CONTACT HAS CRASH THE DUE TO THE BRAKES ON THE VEHICLE. CONTACT FEELS THATTHE VEHICLE WAS A LEMON UPON PURCHASE AND DOES NOT FEEL THIS VEHICLE SHOULD BE ON THE ROAD. JO

Mileage: 50,000

20081110CrashSERVICE BRAKES, HYDRAULIC

ON MARCH 26, 2008, I TOOK MY 2002 CHEVY ASTRO VAN TO BE SERVICED. MILEAGE 93,829,I HAD NO BRAKES. THE MASTER CYLINDER WAS DETERMINED TO BE THE CAUSE OF THE FAILURE AND WAS REPLACED. ON APRIL 12, 2008, ONCE AGAIN I HAD NO BRAKES, THIS TIME IT RESULTED IN ME GETTING INTO AND ACCIDENT. I TOOK THE VAN BACK TO THE SAME REPAIR SHOP. WHEN THEY PUT IT ON THE LIFT THEY SAID THE WHOLE BRAKING SYSTEM WAS MELTED UNTIL THE POINT OF THE HOSE BURSTING. HE SAID HE NEVER SAW ANYTHING LIKE THIS IN HIS 20 YEARS OF

Mileage: 94,339

20070924FireSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

OPERATED THE VAN FOR 30 MINUTES. PARKED IT IN A GARAGE AND SHUTOFF ENGINE. TEN MINUTES LATER THE GARAGE SMOKE ALARM SOUNDED. THE VAN HAD FILLED THE GARAGE FULL OF SMOKE. OPENED THE DOOR AND ATTEMPTED TO RESTART THE ENGINE TO REMOVE FROM GARAGE. DISPLAY REPORTED AN ASSORTMENT OF WARNINGS AND ENGINE STARTER FAILED TO ACTIVATE. OPENED HOOD TO DISCOVER FLAMES COMING FROM THE UNDERSIDE ON THE ENGINE. CALLED FOR FIRE DEPARTMENT AND MADE FIRST ATTEMPT TO USE A FIRE EXTINGUISHER TO STOP FLAMES FROM THE

Mileage: 123,000

20070111CrashAIR BAGS

HIGH SPEED CAR ACCIDENT ON 1/3/07 DRIVER SEAT BELT DID NOT WORK CORRECTLY, BELT DID NOT LOCK UPON HARD BRAKING OR UPON CAR CRASH I HIT MY CHEST ON STEERING WHEEL AND MY KNEES ON DASHBOARD, MY AIRBAG DID NOT DEPLOY EITHER. *JB

20070111CrashSEAT BELTS:FRONT

HIGH SPEED CAR ACCIDENT ON 1/3/07 DRIVER SEAT BELT DID NOT WORK CORRECTLY, BELT DID NOT LOCK UPON HARD BRAKING OR UPON CAR CRASH I HIT MY CHEST ON STEERING WHEEL AND MY KNEES ON DASHBOARD, MY AIRBAG DID NOT DEPLOY EITHER. *JB

20050331FireSTEERING:LINKAGES:TIE ROD ASSEMBLY

THE CONSUMER'S 2002 CHEVROLET ASTRO CAUGHT ON FIRE DUE TO A TIE ROD RUBBING AGAINST THE POSITIVE BATTERY CABLE. *NM *JB

20040412CrashSTEERING

WHILE DRIVING ON A RAINING DAY AT 30 MPH, THE CONSUMER LOST CONTROL WHICH RESULTED FACING OPPOSITE ON THE HIGHWAY. THE VEHICLE WAS HIT BY AN ONCOMING VEHICLE. PREVIOUS TO THE ACCIDENT, THE CONSUMER HEARD A NOISE COMING THROUGH THE FRONT END OF THE VEHICLE. THE DEALERSHIPS INSPECTED SEVERAL TIMES AND COULD NOT DUPLICATED OR CORRECT THE PROBLEM. *AK

Mileage: 7,700

20040326CrashAIR BAGS

WHILE DRIVING 40 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. NO INJURES WERE REPORTED. *AK

Mileage: 40,000

20040304CrashSTEERING:HYDRAULIC POWER ASSIST:PUMP

WHILE DRIVING AT 5 MPH CONSUMER ATTEMPTED TO PARK IN THE DRIVEWAY AND WITHOUT WARNING LOST STEERING ABILITY. ALSO, BRAKES WERE INOPERABLE, AND WOULD NOT STOP THE VEHICLE. THE VEHICLE COLLIDED WITH THE OUTSIDE WALL OF THE GARAGE. THERE WAS CONSIDERABLE DAMAGE TO THE GARAGE AND THE VEHICLE. CONSUMER SUSTAINED NO BODILY INJURIES. *AK SLIDING DOOR DOESN'T UNLOCK TO OPEN. DEALER REPLACED PS PUMP BECAUSE PUMP DRIVE SHAFT WAS BROKEN, AND REINSTALLED SIDE DOOR. *LA

Mileage: 26,000

20040304CrashSTRUCTURE:BODY:DOOR

WHILE DRIVING AT 5 MPH CONSUMER ATTEMPTED TO PARK IN THE DRIVEWAY AND WITHOUT WARNING LOST STEERING ABILITY. ALSO, BRAKES WERE INOPERABLE, AND WOULD NOT STOP THE VEHICLE. THE VEHICLE COLLIDED WITH THE OUTSIDE WALL OF THE GARAGE. THERE WAS CONSIDERABLE DAMAGE TO THE GARAGE AND THE VEHICLE. CONSUMER SUSTAINED NO BODILY INJURIES. *AK SLIDING DOOR DOESN'T UNLOCK TO OPEN. DEALER REPLACED PS PUMP BECAUSE PUMP DRIVE SHAFT WAS BROKEN, AND REINSTALLED SIDE DOOR. *LA

Mileage: 26,000

20040304CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHILE DRIVING AT 5 MPH CONSUMER ATTEMPTED TO PARK IN THE DRIVEWAY AND WITHOUT WARNING LOST STEERING ABILITY. ALSO, BRAKES WERE INOPERABLE, AND WOULD NOT STOP THE VEHICLE. THE VEHICLE COLLIDED WITH THE OUTSIDE WALL OF THE GARAGE. THERE WAS CONSIDERABLE DAMAGE TO THE GARAGE AND THE VEHICLE. CONSUMER SUSTAINED NO BODILY INJURIES. *AK SLIDING DOOR DOESN'T UNLOCK TO OPEN. DEALER REPLACED PS PUMP BECAUSE PUMP DRIVE SHAFT WAS BROKEN, AND REINSTALLED SIDE DOOR. *LA

Mileage: 26,000

20031214FatalVEHICLE SPEED CONTROL

2002 CHEVROLET ASTRO VAN, APPROXIMATLEY 27,000 MILES ON ODOMETER. VEHICLE WILL NOT START FOR FOURTH TIME OVER A PERIOD OF ABOUT 6 MONTHS.*AK

Mileage: 26,647

20030513CrashSERVICE BRAKES, HYDRAULIC

THE BRAKES MADE A SQUEALING NOISE, AND WAS REPLACED. AFTER THEY WERE REPLACED, THE BRAKES LOCKED UP WHICH RESULTED IN AN ACCIDENT. *JB WHEN THE BRAKES LOCKED, THE VEHICLE RAN INTO A SNOWBANK. ON THE SECOND OCCASION, THE BRAKES LOCKED AND SLID INTO THE PERSON IN FRONT. THE VEHICLE WAS REAR ENDED AND THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS WERE INOPERATIVE. THE CONSUMER REQUESTED MONEY BACK. *SCC

Mileage: 60,000

20030513CrashAIR BAGS:FRONTAL

THE BRAKES MADE A SQUEALING NOISE, AND WAS REPLACED. AFTER THEY WERE REPLACED, THE BRAKES LOCKED UP WHICH RESULTED IN AN ACCIDENT. *JB WHEN THE BRAKES LOCKED, THE VEHICLE RAN INTO A SNOWBANK. ON THE SECOND OCCASION, THE BRAKES LOCKED AND SLID INTO THE PERSON IN FRONT. THE VEHICLE WAS REAR ENDED AND THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS WERE INOPERATIVE. THE CONSUMER REQUESTED MONEY BACK. *SCC

Mileage: 60,000

20030513CrashSEAT BELTS:FRONT

THE BRAKES MADE A SQUEALING NOISE, AND WAS REPLACED. AFTER THEY WERE REPLACED, THE BRAKES LOCKED UP WHICH RESULTED IN AN ACCIDENT. *JB WHEN THE BRAKES LOCKED, THE VEHICLE RAN INTO A SNOWBANK. ON THE SECOND OCCASION, THE BRAKES LOCKED AND SLID INTO THE PERSON IN FRONT. THE VEHICLE WAS REAR ENDED AND THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS WERE INOPERATIVE. THE CONSUMER REQUESTED MONEY BACK. *SCC

Mileage: 60,000