2002 CHEVROLET ASTRO
97 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 8 |
| SERVICE BRAKES, HYDRAULIC | 8 |
| ELECTRICAL SYSTEM | 8 |
| STEERING | 5 |
| VEHICLE SPEED CONTROL | 4 |
| TIRES:TEMPORARY/EMERGENCY SPARE TIRE | 3 |
| TIRES | 3 |
| STRUCTURE:BODY:DOOR | 3 |
| AIR BAGS | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| SERVICE BRAKES | 3 |
| SEAT BELTS:FRONT:ANCHORAGE | 2 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 2 |
| ENGINE AND ENGINE COOLING:ENGINE | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE | 2 |
Recalls (3)
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
ON CERTAIN MINIVANS, THE MULTIFUNCTION SWITCH MAY DEVELOP AN OPEN CIRCUIT CONDITION IN THE STOP LAMP OR HAZARD LAMP CIRCUIT THAT RESULTS IN THE STOP LAMPS AND HAZARD LAMPS BEING INOPERATIVE.
Recent Complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED WHEN THE VEHICLE WAS SHIFTED INTO PARK SHE NOTICED THERE WAS SMOKE AND FIRE BEHIND THE STEERING WHEEL. THERE WAS ALSO A MINOR EXPLOSION. THE FIRE DEPARTMENT WAS NOTIFIED AND STATED THAT AN ELECTRICAL WIRE STARTED THE FIRE. A REPORT WAS FILED AND THE FAILURE WAS NOT DIAGNOSED NOR TOWED FROM THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND THE CURRENT MILEAGE WAS 170,000. UPDATED 8/23/12
Mileage: 170,000
TL. CONTACT OWNS A 2002 CHEVY ASTRO VAN. CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WERE 50,000. CONTACT STATED UPON PURCHASING THE VEHICLE FROM ENTERPRISE CAR RENTAL THE BRAKES HAVE BEEN BAD. CONTACT STATED THAT THE VEHICLE HAS BEEN IN THE SHOP OVER 20 TIME MOST OF THE TIME FOR THE BRAKES. CONTACT HAS CRASH THE DUE TO THE BRAKES ON THE VEHICLE. CONTACT FEELS THATTHE VEHICLE WAS A LEMON UPON PURCHASE AND DOES NOT FEEL THIS VEHICLE SHOULD BE ON THE ROAD. JO
Mileage: 50,000
ON MARCH 26, 2008, I TOOK MY 2002 CHEVY ASTRO VAN TO BE SERVICED. MILEAGE 93,829,I HAD NO BRAKES. THE MASTER CYLINDER WAS DETERMINED TO BE THE CAUSE OF THE FAILURE AND WAS REPLACED. ON APRIL 12, 2008, ONCE AGAIN I HAD NO BRAKES, THIS TIME IT RESULTED IN ME GETTING INTO AND ACCIDENT. I TOOK THE VAN BACK TO THE SAME REPAIR SHOP. WHEN THEY PUT IT ON THE LIFT THEY SAID THE WHOLE BRAKING SYSTEM WAS MELTED UNTIL THE POINT OF THE HOSE BURSTING. HE SAID HE NEVER SAW ANYTHING LIKE THIS IN HIS 20 YEARS OF
Mileage: 94,339
OPERATED THE VAN FOR 30 MINUTES. PARKED IT IN A GARAGE AND SHUTOFF ENGINE. TEN MINUTES LATER THE GARAGE SMOKE ALARM SOUNDED. THE VAN HAD FILLED THE GARAGE FULL OF SMOKE. OPENED THE DOOR AND ATTEMPTED TO RESTART THE ENGINE TO REMOVE FROM GARAGE. DISPLAY REPORTED AN ASSORTMENT OF WARNINGS AND ENGINE STARTER FAILED TO ACTIVATE. OPENED HOOD TO DISCOVER FLAMES COMING FROM THE UNDERSIDE ON THE ENGINE. CALLED FOR FIRE DEPARTMENT AND MADE FIRST ATTEMPT TO USE A FIRE EXTINGUISHER TO STOP FLAMES FROM THE
Mileage: 123,000
HIGH SPEED CAR ACCIDENT ON 1/3/07 DRIVER SEAT BELT DID NOT WORK CORRECTLY, BELT DID NOT LOCK UPON HARD BRAKING OR UPON CAR CRASH I HIT MY CHEST ON STEERING WHEEL AND MY KNEES ON DASHBOARD, MY AIRBAG DID NOT DEPLOY EITHER. *JB
HIGH SPEED CAR ACCIDENT ON 1/3/07 DRIVER SEAT BELT DID NOT WORK CORRECTLY, BELT DID NOT LOCK UPON HARD BRAKING OR UPON CAR CRASH I HIT MY CHEST ON STEERING WHEEL AND MY KNEES ON DASHBOARD, MY AIRBAG DID NOT DEPLOY EITHER. *JB
THE CONSUMER'S 2002 CHEVROLET ASTRO CAUGHT ON FIRE DUE TO A TIE ROD RUBBING AGAINST THE POSITIVE BATTERY CABLE. *NM *JB
WHILE DRIVING ON A RAINING DAY AT 30 MPH, THE CONSUMER LOST CONTROL WHICH RESULTED FACING OPPOSITE ON THE HIGHWAY. THE VEHICLE WAS HIT BY AN ONCOMING VEHICLE. PREVIOUS TO THE ACCIDENT, THE CONSUMER HEARD A NOISE COMING THROUGH THE FRONT END OF THE VEHICLE. THE DEALERSHIPS INSPECTED SEVERAL TIMES AND COULD NOT DUPLICATED OR CORRECT THE PROBLEM. *AK
Mileage: 7,700
WHILE DRIVING 40 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. NO INJURES WERE REPORTED. *AK
Mileage: 40,000
WHILE DRIVING AT 5 MPH CONSUMER ATTEMPTED TO PARK IN THE DRIVEWAY AND WITHOUT WARNING LOST STEERING ABILITY. ALSO, BRAKES WERE INOPERABLE, AND WOULD NOT STOP THE VEHICLE. THE VEHICLE COLLIDED WITH THE OUTSIDE WALL OF THE GARAGE. THERE WAS CONSIDERABLE DAMAGE TO THE GARAGE AND THE VEHICLE. CONSUMER SUSTAINED NO BODILY INJURIES. *AK SLIDING DOOR DOESN'T UNLOCK TO OPEN. DEALER REPLACED PS PUMP BECAUSE PUMP DRIVE SHAFT WAS BROKEN, AND REINSTALLED SIDE DOOR. *LA
Mileage: 26,000
WHILE DRIVING AT 5 MPH CONSUMER ATTEMPTED TO PARK IN THE DRIVEWAY AND WITHOUT WARNING LOST STEERING ABILITY. ALSO, BRAKES WERE INOPERABLE, AND WOULD NOT STOP THE VEHICLE. THE VEHICLE COLLIDED WITH THE OUTSIDE WALL OF THE GARAGE. THERE WAS CONSIDERABLE DAMAGE TO THE GARAGE AND THE VEHICLE. CONSUMER SUSTAINED NO BODILY INJURIES. *AK SLIDING DOOR DOESN'T UNLOCK TO OPEN. DEALER REPLACED PS PUMP BECAUSE PUMP DRIVE SHAFT WAS BROKEN, AND REINSTALLED SIDE DOOR. *LA
Mileage: 26,000
WHILE DRIVING AT 5 MPH CONSUMER ATTEMPTED TO PARK IN THE DRIVEWAY AND WITHOUT WARNING LOST STEERING ABILITY. ALSO, BRAKES WERE INOPERABLE, AND WOULD NOT STOP THE VEHICLE. THE VEHICLE COLLIDED WITH THE OUTSIDE WALL OF THE GARAGE. THERE WAS CONSIDERABLE DAMAGE TO THE GARAGE AND THE VEHICLE. CONSUMER SUSTAINED NO BODILY INJURIES. *AK SLIDING DOOR DOESN'T UNLOCK TO OPEN. DEALER REPLACED PS PUMP BECAUSE PUMP DRIVE SHAFT WAS BROKEN, AND REINSTALLED SIDE DOOR. *LA
Mileage: 26,000
2002 CHEVROLET ASTRO VAN, APPROXIMATLEY 27,000 MILES ON ODOMETER. VEHICLE WILL NOT START FOR FOURTH TIME OVER A PERIOD OF ABOUT 6 MONTHS.*AK
Mileage: 26,647
THE BRAKES MADE A SQUEALING NOISE, AND WAS REPLACED. AFTER THEY WERE REPLACED, THE BRAKES LOCKED UP WHICH RESULTED IN AN ACCIDENT. *JB WHEN THE BRAKES LOCKED, THE VEHICLE RAN INTO A SNOWBANK. ON THE SECOND OCCASION, THE BRAKES LOCKED AND SLID INTO THE PERSON IN FRONT. THE VEHICLE WAS REAR ENDED AND THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS WERE INOPERATIVE. THE CONSUMER REQUESTED MONEY BACK. *SCC
Mileage: 60,000
THE BRAKES MADE A SQUEALING NOISE, AND WAS REPLACED. AFTER THEY WERE REPLACED, THE BRAKES LOCKED UP WHICH RESULTED IN AN ACCIDENT. *JB WHEN THE BRAKES LOCKED, THE VEHICLE RAN INTO A SNOWBANK. ON THE SECOND OCCASION, THE BRAKES LOCKED AND SLID INTO THE PERSON IN FRONT. THE VEHICLE WAS REAR ENDED AND THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS WERE INOPERATIVE. THE CONSUMER REQUESTED MONEY BACK. *SCC
Mileage: 60,000
THE BRAKES MADE A SQUEALING NOISE, AND WAS REPLACED. AFTER THEY WERE REPLACED, THE BRAKES LOCKED UP WHICH RESULTED IN AN ACCIDENT. *JB WHEN THE BRAKES LOCKED, THE VEHICLE RAN INTO A SNOWBANK. ON THE SECOND OCCASION, THE BRAKES LOCKED AND SLID INTO THE PERSON IN FRONT. THE VEHICLE WAS REAR ENDED AND THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS WERE INOPERATIVE. THE CONSUMER REQUESTED MONEY BACK. *SCC
Mileage: 60,000