Total Complaints
563 filings
CHEVROLET ASTRO · model year
563 NHTSA complaints, 30 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997CHEVROLETASTRO carries 563 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 30 crashes, 7 fires, 31 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 ASTRO is power train:automatic transmission with 38 filings, followed by service brakes, hydraulic:antilock/traction control/electronic limited slip (34) and visibility:power window devices and controls (26). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 57 investigation files overlapping the 1997 ASTRO, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
563 filings
Crashes Reported
30 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 38 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 34 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 26 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 21 |
| VEHICLE SPEED CONTROL | 17 |
| STEERING:HYDRAULIC POWER ASSIST SYSTEM | 15 |
| UNKNOWN OR OTHER | 14 |
| AIR BAGS:FRONTAL | 14 |
| STRUCTURE:BODY:DOOR | 14 |
| SUSPENSION:FRONT | 13 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 13 |
| ENGINE AND ENGINE COOLING:ENGINE | 13 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 13 |
| VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR | 12 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 11 |
TL* THE CONTACT OWNS A 1997 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.
Mileage: 184,000
I BOUGHT 4 GOODYEAR WRANGLER SR-A TIRES FROM THE SEARS AUTO STORE AT 3000 TOWN EAST MALL ON 4 NOVEMBER 2013 AT APPROXIMATELY 11:50AM. THE TIRE DESCRIPTION: P2 235\70R15. THREE WEEKS LATER ON ABOUT 13 DECEMBER 2013 THE LEFT REAR TIRE COMPLETELY CAME A PART WHILE DRIVING ON LBJ FREEWAY WESTBOUND AT HIGHWAY 75. MY SPEED WAS BETWEEN 60-64 MPH. JUST THREE WEEKS ON THE ROAD AND LESS THAN 300 MILES ON THE TIRES. HAS THERE BEEN ANY INCIDENTS WITH THIS TIRE? HAVE THERE BEEN ANY RECALLS ON THIS TIRE? *TR
Mileage: 203,000
ON 4 NOVEMBER 2013, I PURCHASED 4 GOODYEAR WRANGLER SR-A TIRES FROM THE SEARS AUTO STORE AT 3000 TOWN EAST MALL IN MESQUITE, TX. APPROXIMATELY THREE WEEKS LATER AND LESS THAN 300 MILES ON THE TIRES, THE LEFT REAR TIRES COMPLETELY CAME A PART WHILE DRIVING ON LBJ FREEWAY WESTBOUND IN DALLAS, TX. MY APPROXIMATELY SPEED WAS BETWEEN 55-65 MPH. HAS THERE BEEN ANY PROBLEMS WITH THIS TIRE BRAND AND IDENTIFICATION NUMBER? *TR
Mileage: 203,000
1997 CHEVROLET ASTROVAN WITH ELECTRICAL DOOR LOCKS. PULLED INTO SHEETZ GAS AND GO AND WENT TO OPEN THE DRIVERS DOOR AND IT DID NOT OPEN. TRIED TO PUSH THE MANUAL INSIDE DOOR LOCK BUT IT WAS TOTALLY FROZEN AND WOULD NOT ACTUATE. NEXT TRIED ELECTRICAL DOOR LOCK SWITCH. NO RESPONSE ON DRIVERS DOOR BUT THERE WAS WEAK SOUND FROM PASSENGER DOOR LOCK SOLENOID. IT WAS AS IF ON THE PASSENGER SIDE IT WAS SUFFERING FROM INSUFFICIENT VOLTAGE. CRAWLED OUT OF PASSENGER SEAT AND GOT OUT OF CAR. ' TOOK IGNITION KEY AND INSERTED IT INTO DRIVERS DOOR LOCK. KEY WOULD TURN TO LOCK (FELT THE DETENT OF THE ) AND BACK TO NEUTRAL... KEY WOULD NOT TURN TO UNLOCK POSITION ...WOULD MOVE A LITTLE AND THEN FREEZE. I DID NOT TRY HARDER TO TURN AS I FELT THERE WAS A VERY GOOD CHANCE THE KEY WOULD BREAK AND LEAVE ME STRANDED 40 MILES FROM HOME... NO BACKUP IGNITION KEY. IGNITION KEY WORKS THE DOOR LOCKS IN THIS MODEL. WENT TO NTSTB WEB SITE AND SEARCHED FOR OTHER PEOPLE WITH SAME TYPE PROBL
Mileage: 137,560
1997 CHEVROLET ASTROVAN WITH ELECTRICAL DOOR LOCKS. PULLED INTO SHEETZ GAS AND GO AND WENT TO OPEN THE DRIVERS DOOR AND IT DID NOT OPEN. TRIED TO PUSH THE MANUAL INSIDE DOOR LOCK BUT IT WAS TOTALLY FROZEN AND WOULD NOT ACTUATE. NEXT TRIED ELECTRICAL DOOR LOCK SWITCH. NO RESPONSE ON DRIVERS DOOR BUT THERE WAS WEAK SOUND FROM PASSENGER DOOR LOCK SOLENOID. IT WAS AS IF ON THE PASSENGER SIDE IT WAS SUFFERING FROM INSUFFICIENT VOLTAGE. CRAWLED OUT OF PASSENGER SEAT AND GOT OUT OF CAR. ' TOOK IGNITION KEY AND INSERTED IT INTO DRIVERS DOOR LOCK. KEY WOULD TURN TO LOCK (FELT THE DETENT OF THE ) AND BACK TO NEUTRAL... KEY WOULD NOT TURN TO UNLOCK POSITION ...WOULD MOVE A LITTLE AND THEN FREEZE. I DID NOT TRY HARDER TO TURN AS I FELT THERE WAS A VERY GOOD CHANCE THE KEY WOULD BREAK AND LEAVE ME STRANDED 40 MILES FROM HOME... NO BACKUP IGNITION KEY. IGNITION KEY WORKS THE DOOR LOCKS IN THIS MODEL. WENT TO NTSTB WEB SITE AND SEARCHED FOR OTHER PEOPLE WITH SAME TYPE PROBL
Mileage: 137,560
1997 CHEVROLET ASTROVAN WITH ELECTRICAL DOOR LOCKS. PULLED INTO SHEETZ GAS AND GO AND WENT TO OPEN THE DRIVERS DOOR AND IT DID NOT OPEN. TRIED TO PUSH THE MANUAL INSIDE DOOR LOCK BUT IT WAS TOTALLY FROZEN AND WOULD NOT ACTUATE. NEXT TRIED ELECTRICAL DOOR LOCK SWITCH. NO RESPONSE ON DRIVERS DOOR BUT THERE WAS WEAK SOUND FROM PASSENGER DOOR LOCK SOLENOID. IT WAS AS IF ON THE PASSENGER SIDE IT WAS SUFFERING FROM INSUFFICIENT VOLTAGE. CRAWLED OUT OF PASSENGER SEAT AND GOT OUT OF CAR. ' TOOK IGNITION KEY AND INSERTED IT INTO DRIVERS DOOR LOCK. KEY WOULD TURN TO LOCK (FELT THE DETENT OF THE ) AND BACK TO NEUTRAL... KEY WOULD NOT TURN TO UNLOCK POSITION ...WOULD MOVE A LITTLE AND THEN FREEZE. I DID NOT TRY HARDER TO TURN AS I FELT THERE WAS A VERY GOOD CHANCE THE KEY WOULD BREAK AND LEAVE ME STRANDED 40 MILES FROM HOME... NO BACKUP IGNITION KEY. IGNITION KEY WORKS THE DOOR LOCKS IN THIS MODEL. WENT TO NTSTB WEB SITE AND SEARCHED FOR OTHER PEOPLE WITH SAME TYPE PROBL
Mileage: 137,560
JUST BEFORE STOPPING AT AN INTERSECTION THE BRAKE PEDAL LIFTED SLIGHTLY. THERE WAS A MOANING SOUND FROM UNDER THE HOOD ON THE DRIVER'S SIDE AND THE VAN DRIFTED INTO THE CROSSWALK ( LOST BRAKING ). I THREW IT INTO REVERSE TO STOP. AFTER REPLACING THE BRAKE MASTER CYLINDER, HYDRO BOOSTER, POWER STEERING PUMP AND GEAR AND HOSES, THE PROBLEM PERSISTED. I FINALLY FOUND SOMEONE WITH THE SAME PROBLEM ON AN ON-LINE FORUM WHO SUGGESTED DISABLING THE ABS BY PULLING THE FUSE. PROBLEM IMMEDIATELY WENT AWAY WHEN ANTI -LOCK BRAKE WAS DISABLED. *TR
Mileage: 229,760
I OWN A 1997 CHEVY ASTRO VAN WITH 151K MILES. SUNDAY, THE POWER STEERING PUMP WENT OUT. WHEN IT DID SO, THE BRAKES TURNED MUSHY WITH LITTLE BRAKING POWER. WE WERE LUCKY AS WE HAD JUST COME DOWN A STEEP DRIVEWAY. IF THEY HAD FAILED THEN OUR CHOICES WOULD HAVE BEEN TO RUN INTO THE BACK OF A CAR IF WE COULD HAVE TURNED, RUN INTO A GROUP OF PEOPLE AND THEN CONTINUED DOWN A STEEP HILL INTO BRUSH AND FOREST WITH LIKELY CASUALTIES. LUCKILY, WE HAD JUST STARTED UP TO LEAVE AND NOTICED THE PROBLEM. WE SHUT DOWN AND THE LOCAL CHEVY DEALERSHIP WAS ABLE TO OBTAIN A PART. HOWEVER, THE SERVICE WRITER TOLD US THAT TO THIS DAY, MANY CHEVY VANS AND TRUCKS HAVE THE SAME SYSTEM WHERE THE POWER STEERING PUMP ACTS AS A BOOSTER PUMP FOR THE BRAKING SYSTEM. THAT LACK OF INDEPENDENCE BETWEEN THE TWO SYSTEMS IS AN ENGINEERING ERROR AND SHOULD BE CORRECTED. *TR
Mileage: 151,300
TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO. WHILE CHANGING ONE OF THE TIRES THE CONTACT NOTICED THAT THE CABLE WHICH HOLDS THE SPARE TIRE UNDERNEATH THE VEHICLE WAS SEVERELY CORRODED. WHILE THE CONTACT WAS PERFORMING HIS OWNS REPAIR TO REPLACE THE CABLE, IT FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 153,000. THE VIN WAS UNAVAILABLE.
Mileage: 140,000
TL* THE CONTACT OWNS A 1997 CHEVROLET ASTRO MINIVAN. THE CONTACT WAS DRIVING AT VERY LOW SPEEDS WHEN THE ANTI BRAKE SYSTEM FAILED, CAUSING INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER ID: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) BUT THE CONTACT WAS ADVISED BY THE DEALER THAT HIS VEHICLE AS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 346,000.
Mileage: 346,000
1997 CHEVROLET ASTRO. CONSUMER STATES SEVERAL ISSUES WITH VEHICLE *TGW THE CONSUMER STATED THE ODOMETER LIGHT WENT OUT WHILE DRIVING AND THE AIR CONDTIONER COMPRESSOR FAILED. THE VEHICLE WOULD CUT OFF IN THE MIDST OF DRIVING, WHICH MADE CONTROLLING THE VEHICLE DIFFICULT. *JB
1997 CHEVROLET ASTRO. CONSUMER STATES SEVERAL ISSUES WITH VEHICLE *TGW THE CONSUMER STATED THE ODOMETER LIGHT WENT OUT WHILE DRIVING AND THE AIR CONDTIONER COMPRESSOR FAILED. THE VEHICLE WOULD CUT OFF IN THE MIDST OF DRIVING, WHICH MADE CONTROLLING THE VEHICLE DIFFICULT. *JB
TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO VAN. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT STATED THE ODOMETER AND OTHER UNKNOWN LIGHTS ON THE DASHBOARD FAILED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND ADVISED THE CONTACT THERE WAS A COMPUTER FAILURE IN THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY TWO ADDITIONAL MECHANICS WHICH ADVISED THE CONTACT OF THE SAME FAILURE. THE CONTACT HAD NOT INFORMED THE DEALER OR THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE. UPDATED 07/26/10. *LJ UPDATED 08/06/10*JB
I OWN A 1997 CHEVY ASTRO VAN CUSTOM. THE REAR SEATBELTS DO NOT WORK IN THE BACK BENCHSEAT. THEY HAVEN'T WORKED SINCE WE BOUGHT THE VEHICLE WE HAVE FOUGHT AND FOUGHT TO GET THIS ISSUE FIXED. THE GO IN WITH A SCREWDRIVER AND POP IT AND SAY IT'S OK. IT"S NOT OK> KIDS SIT BACK THERE. OR AT LEAST THEY ARE SUPPOSED TO. I CAN'T ALLOW ANYONE TO USE THOSE SEATS. I AM AFRAID TO GET SOME FROM THE JUNKYARD AND FOR 30,000. I SHOULD HAVE WORKING SEATBELTS. *TR
Mileage: 100,000
HIGHWAY TRAFFIC SUDDENLY SLOWED DUE TO AN ACCIDENT AHEAD. THE STEEL BRAKE LINE TO THE REAR BRAKES FAILED DUE TO EXCESSIVE RUST DURING AN EMERGENCY STOP ON HIGHWAY. THE FRONT BRAKES WERE ABLE TO SAFELY STOP THE VEHICLE WITH NO CONTACT WITH ANY OTHER VEHICLES. STEERING WAS ALSO VERY DIFFICULT DURING THE STOP POSSIBLY DUE TO ABS ACTION, BUT NO WHEEL LOCK EVER OCCURRED. *TR
Mileage: 131,000
TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO. THE CONTACT STATED THAT THE ABS WORKS INTERMITTENTLY WHILE DRIVING APPROXIMATELY 10 MPH. WHEN APPROACHING A STOP, THE BRAKES WOULD NOT APPLY AND SHE ALMOST REAR ENDED ANOTHER VEHICLE. THIS HAS BEEN A PERSISTENT FAILURE EVER SINCE SHE PURCHASED THE VEHICLE. THE DEALER REPAIRED THE BRAKES AT THE COST OF $125, BUT THE FAILURE PERSISTS. THE DEALER STATED THAT THERE WAS NO BRAKE FAILURE. THE CONTACT STATED THAT IN ORDER FOR THE BRAKES TO WORK, SHE HAS TO SLAM HER FOOT ON THE BRAKE PEDAL, BUT THIS SOLUTION IS NOT ALWAYS GUARANTEED. THE CURRENT MILEAGE WAS 50,800 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01-10-08. *KB THE CONSUMER STATED GROSSMAN CHEVROLET REPAIRED THE CHEVY VAN AGAIN ON NOV. 30, 2007 AT THE COST OF $979. THE CONSUMER FURTHER STATED IN 2005 SHE REAR ENDED A VEHICLE AT 5MPH BECAUSE VEHICLE WOULD NOT STOP WHILE APPLYING THE BRAKES. THE DEALER STATED RIGHT FRONT HUB ASSEMBLY WAS REPLACED, REPAIRED FRONT COVER GASKET, REPLACE
Mileage: 50,888
TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO. THE CONTACT STATED THAT THE ABS WORKS INTERMITTENTLY WHILE DRIVING APPROXIMATELY 10 MPH. WHEN APPROACHING A STOP, THE BRAKES WOULD NOT APPLY AND SHE ALMOST REAR ENDED ANOTHER VEHICLE. THIS HAS BEEN A PERSISTENT FAILURE EVER SINCE SHE PURCHASED THE VEHICLE. THE DEALER REPAIRED THE BRAKES AT THE COST OF $125, BUT THE FAILURE PERSISTS. THE DEALER STATED THAT THERE WAS NO BRAKE FAILURE. THE CONTACT STATED THAT IN ORDER FOR THE BRAKES TO WORK, SHE HAS TO SLAM HER FOOT ON THE BRAKE PEDAL, BUT THIS SOLUTION IS NOT ALWAYS GUARANTEED. THE CURRENT MILEAGE WAS 50,800 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01-10-08. *KB THE CONSUMER STATED GROSSMAN CHEVROLET REPAIRED THE CHEVY VAN AGAIN ON NOV. 30, 2007 AT THE COST OF $979. THE CONSUMER FURTHER STATED IN 2005 SHE REAR ENDED A VEHICLE AT 5MPH BECAUSE VEHICLE WOULD NOT STOP WHILE APPLYING THE BRAKES. THE DEALER STATED RIGHT FRONT HUB ASSEMBLY WAS REPLACED, REPAIRED FRONT COVER GASKET, REPLACE
Mileage: 50,888
AUXILIARY AIR CONDITIONR (A/C) REAR SWITCH FAILED/ MELTED/ SMOKED. THIS WAS THE SECOND TIME IN 4 YEARS. WENT TO THE JUNK YARD, AND FOUND THET 5 OF 5 ASTRO VANS WITH THIS TYPE SWITCH ALSO WERE MELTED/BURNED. NO APPEARENT DEFECT WITH REAR BLOWER MOTOR THAT WOULD PULL EXCESSIVE AMPS. *AK
Mileage: 213,000
VEHICLE INVOLVED 1997 CHEVROLET ASTRO 1. SEAT RECLINER WAS BEING USED WHEN THE HANDLE BROKE OFF. THE SEAT REMAINED IN THE POSITION ESTABLISHED WHEN THE HANDLE BROKE. STARTED DRIVING THE VAN AND SUDDENLY THE SEAT BACK WENT COMPLETELY FLAT. THE DRIVER WAS ABLE TO HANG ON TO THE STEERING WHEEL AND MAINTAIN CONTROL OF THE VEHICLE ALTHOUGH THE VEHICLE DID WANDER INTO THE LEFT LANE DURING THE INCIDENT. 2. I INVESTIGATED THE FAILURE AND FOUND THE PLASTIC HANDLE WAS INTACT, HOWEVER THE METAL PIVOT PIECE THAT ENGAGES THE SERRATED LOCKING PLATE FAILED. THIS PIVOT PIECE ALSO CONTAINS THE TORSION SPRING THAT LOCKS THE PLATE WHEN THE HANDLE IS NOT BEING ACTUATED. THE DESIGN IS NOT INTRINSICLY SAFE IN THAT THE LOCKING PLATE IS PUSHED UPWARD BY THE SPRING TO SECURE THE SEAT. AS LONG AS THERE IS PRESSURE ON THE SEAT THE MECHANISM WILL STAY ENGAGED. WITHOUT A LOAD ON THE SEAT, THE LOCKING PLATE CAN DROP FREE DUE TO GRAVITY AND THE SEAT WILL RECLINE BACKWARD TO THE FULL FLAT POSITION. EXAM
Mileage: 140,000
DT: OWNER TOOK THE DEALER, ANN DAVIDS WAS THE MANAGER, THE DEALER DENIES ANY PROBLEM. THE FIRST DAY, OWNER NOTICES A DUST UNDER HOOD, THEN NOTICED THE WIRES WERE BURNT UNDERHOOD AND UNDER CAR.TOOK CAR BACK TO DEALER, AND EVERYTHING WAS APPARENTLY OKAY. OWNER TRIED CRUISE CONTROL TO CHECK THE VEHICLE, WHEN CRUISE CONTROL WAS ON, VEHILCE ACCELERATED UNINTENTIONALLY, THEN OWNER PULLED OFF AND PUT THE CAR IN NEUTRAL. WHEN IN NEUTRAL, THE VEHILCE STARTED TO REV. THEN A BIG BANG, AND SMOKE WAS COMING OUT OF THE EXAUSHT. AFTER VEHICLE COOLED, HE SHUT OFF THE CRUISE CONTROL, AND CHECKED THE ACCELERATOR, THEN STARTED THE CAR AGAIN. THE ACCELERATOR STUCK AGAIN, WHEN THIS HAPPENED, THE DRIVER WOULD PUT IT NEUTRAL. CAR WAS TAKEN BY TOW TRUCK TO THE DEALERSHIP. THE MANAGER REPORTS ALL IF FIXED, BUT NO CRUISE CONTROL. 450 DOLLARS FOR NEW CRUISE CONTROL.
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.