Total Complaints
5 filings
CHEVROLET 3500 · model year
2018 CHEVROLET 3500
5 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2018CHEVROLET3500 carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2018 3500 is visibility/wiper with 1 filings, followed by power train (1) and service brakes (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 57 investigation files overlapping the 2018 3500, and 2 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
5
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| VISIBILITY/WIPER | 1 |
| POWER TRAIN | 1 |
| SERVICE BRAKES | 1 |
| ELECTRICAL SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
Recent Complaints
20210225SERVICE BRAKES
WHILE PULLING A VARIETY OF 3 DIFFERENT TRAILERS, THE INTEGRATED TRAILER BRAKE CONTROL DOES NOT PROPERLY SEND OUTPUT TO THE TRAILER BRAKES. THIS CAUSES THE TRUCK (TOW VEHICLE) TO DO ALMOST ALL OF THE BRAKING WORK ON ITS OWN. ON MULTIPLE OCCASIONS I'VE HAD THE ANTI LOCK BRAKES ACTIVATE ON THE TRUCK WHILE TRYING TO STOP AT A TRAFFIC LIGHT BECAUSE I WASN'T GETTING ADEQUATE BRAKING FROM THE TRAILER DUE TO THE INTEGRATED TRAILER BRAKE CONTROL FAILING TO SEND ADEQUATE POWER TO THE TRAILER BRAKES. THE GAIN ON THE TRAILER BRAKE CONTROL WAS SET PROPERLY FOR THE LOAD BEING PULLED ON THE TRAILER AND THE GROSS COMBINATION WEIGHT OF THE TRUCK/TRAILER/LOAD DID NOT EXCEED THE RATED CAPACITIES OF THE TRUCK OR TRAILER. THE TRUCK HAS BEEN TO 2 DIFFERENT CHEVROLET DEALERS AND BOTH OF THEM HAVE TRIED BLAMING THE TRAILER OR THE OPERATOR. I HAVE SHOWN BOTH DEALERS THAT THE TRUCK DOES IT WITH A VARIETY OF DIFFERENT TRAILERS AND PROVEN THAT IT'S NOT THE TRAILER. I HAVE MY CLASS A CDL AND HAVE BEEN PULLING TRAI
Mileage: 36,000
20210225ELECTRICAL SYSTEM
WHILE PULLING A VARIETY OF 3 DIFFERENT TRAILERS, THE INTEGRATED TRAILER BRAKE CONTROL DOES NOT PROPERLY SEND OUTPUT TO THE TRAILER BRAKES. THIS CAUSES THE TRUCK (TOW VEHICLE) TO DO ALMOST ALL OF THE BRAKING WORK ON ITS OWN. ON MULTIPLE OCCASIONS I'VE HAD THE ANTI LOCK BRAKES ACTIVATE ON THE TRUCK WHILE TRYING TO STOP AT A TRAFFIC LIGHT BECAUSE I WASN'T GETTING ADEQUATE BRAKING FROM THE TRAILER DUE TO THE INTEGRATED TRAILER BRAKE CONTROL FAILING TO SEND ADEQUATE POWER TO THE TRAILER BRAKES. THE GAIN ON THE TRAILER BRAKE CONTROL WAS SET PROPERLY FOR THE LOAD BEING PULLED ON THE TRAILER AND THE GROSS COMBINATION WEIGHT OF THE TRUCK/TRAILER/LOAD DID NOT EXCEED THE RATED CAPACITIES OF THE TRUCK OR TRAILER. THE TRUCK HAS BEEN TO 2 DIFFERENT CHEVROLET DEALERS AND BOTH OF THEM HAVE TRIED BLAMING THE TRAILER OR THE OPERATOR. I HAVE SHOWN BOTH DEALERS THAT THE TRUCK DOES IT WITH A VARIETY OF DIFFERENT TRAILERS AND PROVEN THAT IT'S NOT THE TRAILER. I HAVE MY CLASS A CDL AND HAVE BEEN PULLING TRAI
Mileage: 36,000
20210225UNKNOWN OR OTHER
WHILE PULLING A VARIETY OF 3 DIFFERENT TRAILERS, THE INTEGRATED TRAILER BRAKE CONTROL DOES NOT PROPERLY SEND OUTPUT TO THE TRAILER BRAKES. THIS CAUSES THE TRUCK (TOW VEHICLE) TO DO ALMOST ALL OF THE BRAKING WORK ON ITS OWN. ON MULTIPLE OCCASIONS I'VE HAD THE ANTI LOCK BRAKES ACTIVATE ON THE TRUCK WHILE TRYING TO STOP AT A TRAFFIC LIGHT BECAUSE I WASN'T GETTING ADEQUATE BRAKING FROM THE TRAILER DUE TO THE INTEGRATED TRAILER BRAKE CONTROL FAILING TO SEND ADEQUATE POWER TO THE TRAILER BRAKES. THE GAIN ON THE TRAILER BRAKE CONTROL WAS SET PROPERLY FOR THE LOAD BEING PULLED ON THE TRAILER AND THE GROSS COMBINATION WEIGHT OF THE TRUCK/TRAILER/LOAD DID NOT EXCEED THE RATED CAPACITIES OF THE TRUCK OR TRAILER. THE TRUCK HAS BEEN TO 2 DIFFERENT CHEVROLET DEALERS AND BOTH OF THEM HAVE TRIED BLAMING THE TRAILER OR THE OPERATOR. I HAVE SHOWN BOTH DEALERS THAT THE TRUCK DOES IT WITH A VARIETY OF DIFFERENT TRAILERS AND PROVEN THAT IT'S NOT THE TRAILER. I HAVE MY CLASS A CDL AND HAVE BEEN PULLING TRAI
Mileage: 36,000
20210121POWER TRAIN
WHILE TRAVELING AT 31 MPH ON A SLIGHT DOWN-GRADE, THE TRANSMISSION 'SHUTTLES' BETWEEN GEARS WHICH CAUSES THE VEHICLE TO SHAKE VIOLENTLY. IT IS MOST PROMINENT WHEN THE ENGINE HAS NOT REACH FULL OPERATING TEMPERATURE. IT ALSO HAPPENS WHEN ACCELERATING, SUCH AS ENTERING A FREEWAY. A VIDEO IS AVAILABLE.
Mileage: 2,000
20180821VISIBILITY/WIPER
MY 3500 HD SRW HAS A POWER FOLD BUTTON FOR THE SIDE MIRRORS. WHILE PASSING A SEMI TRUCK AT 70 MPH ON I-20, I WENT TO ADJUST THE RIGHT MIRROR SLIGHTLY. I ACCIDENTALLY PUSHED THE POWER FOLD BUTTON ( IT IS LOCATED BETWEEN THE LEFT AND RIGHT MIRROR ADJUSTMENT BUTTON ON THE DRIVER SIDE DOOR ). THE SIDE MIRRORS FOLDED IN. I TRIED TO RETURN THE MIRRORS BACK TO THEIR OPERATING POSITION BUT THEY WOULD ONLY UNFOLD A SLIGHT AMOUNT DUE TO THE WIND RESISTANCE. SINCE I WAS PULLING MY FIFTH WHEEL MY REAR VIEW MIRROR WAS USELESS. I DID NOT HAVE ANYONE WITH ME AT THE TIME TO HELP FORCE THE MIRROR OUT SO I AM NOW COMPLETELY BLIND AND BESIDE A SEMI IN THE LEFT HAND PASSING LANE. THIS WILL EVENTUALLY GET SOMEONE HURT SERIOUSLY. YOU CAN NOT PULL OVER SINCE YOU ARE IN THE LEFT LANE, CAN NOT SLOW DOWN SINCE YOU ARE ON AN INTERSTATE HWY AND HAVE NO SIGHT ON THE RIGHT SIDE OF YOUR VEHICLE.
Mileage: 35
Compare 2018CHEVROLET3500 to Similar Vehicles
NHTSA Investigations 2 Open
EA25007Engineering AnalysisOpen
Loss of motive power due to engine failure
PE23022Preliminary EvaluationClosed
Loss of Motive Power due to the Battery Energy Control Module
PE20016Preliminary EvaluationClosed
Electric Vehicle Battery Fires
EA20002Engineering AnalysisClosed
Outboard Front Seat Belt Anchor Cable Failure
PE20011Preliminary EvaluationClosed
Fuel Line Leak
Frequently Asked Questions
How many complaints does the 2018 CHEVROLET 3500 have?▼
The 2018 CHEVROLET 3500 has 5 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2018 CHEVROLET 3500?▼
The most-complained component for the 2018 CHEVROLET 3500 is VISIBILITY/WIPER with 1 complaints. Other frequently reported areas include POWER TRAIN and SERVICE BRAKES.
Is the 2018 CHEVROLET 3500 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2018 CHEVROLET 3500; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.