Total Complaints
1 filings
CHEVROLET 3500 · model year
2017 CHEVROLET 3500
1 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2017CHEVROLET3500 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 3500 is structure:body:tailgate:hinge and attachments with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 57 investigation files overlapping the 2017 3500, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS | 1 |
Recent Complaints
20220803STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
The contact owns a 2017 Chevrolet Silverado 3500. The contact stated there was space between the subframe and the dump body; due to hinge failure which caused the body to move from side to side. There were no warning lights illuminated. The contact also stated that he was unable to release the tailgate in a pivot position; however, when the dump body was flat the tailgate operated as designed. The contact stated that the hydraulic system was operating as designed. The vehicle was taken to an independent mechanic for other repairs; however, the mechanic was unable to determine the cause of the failure with the tailgate. The vehicle was not repaired. Additionally, the failure was with the tailgate unable to line back up correctly; however, another independent mechanic had since repaired the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 66,000. The VIN was not available.
Mileage: 66,000
Compare 2017CHEVROLET3500 to Similar Vehicles
NHTSA Investigations 2 Open
EA25007Engineering AnalysisOpen
Loss of motive power due to engine failure
PE23022Preliminary EvaluationClosed
Loss of Motive Power due to the Battery Energy Control Module
PE20016Preliminary EvaluationClosed
Electric Vehicle Battery Fires
EA20002Engineering AnalysisClosed
Outboard Front Seat Belt Anchor Cable Failure
PE20011Preliminary EvaluationClosed
Fuel Line Leak
Frequently Asked Questions
How many complaints does the 2017 CHEVROLET 3500 have?▼
The 2017 CHEVROLET 3500 has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2017 CHEVROLET 3500?▼
The most-complained component for the 2017 CHEVROLET 3500 is STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS with 1 complaints. Other frequently reported areas include various components.
Is the 2017 CHEVROLET 3500 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.