Total Complaints
19 filings
BUICK VERANO · model year
2017 BUICK VERANO
19 NHTSA complaints, 1 crash report, and 1 active recall for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2017BUICKVERANO carries 19 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 VERANO is electrical system with 4 filings, followed by steering (3) and air bags (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2017 VERANO. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
19
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
- Front Crash 5.0 ★
- Side Crash 5.0 ★
- Rollover 4.0 ★
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 — Top NCAP rating
· Front: 5/5
· Side: 5/5
· Rollover: 4/5
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| STEERING | 3 |
| AIR BAGS | 2 |
| POWER TRAIN | 2 |
| STRUCTURE:BODY | 1 |
| WHEELS | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| UNKNOWN OR OTHER | 1 |
| VEHICLE SPEED CONTROL | 1 |
| STRUCTURE | 1 |
| LATCHES/LOCKS/LINKAGES | 1 |
| VISIBILITY | 1 |
Recalls (1)
16V50200005/07/2016
ELECTRICAL SYSTEM:IGNITION
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 201
Recent Complaints
20240831CrashSTEERING
Steering gear linkage went out
20240701STRUCTURE
The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.
Mileage: 16,400
20240701LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.
Mileage: 16,400
20240701VISIBILITY
The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.
Mileage: 16,400
20240306STEERING
Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we were during and within a 1/2 mile it came back.
20240306ELECTRICAL SYSTEM
Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we were during and within a 1/2 mile it came back.
20240306POWER TRAIN
Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we were during and within a 1/2 mile it came back.
20230901ELECTRICAL SYSTEM
Electrical system shut off and I lost control of car
20230901VEHICLE SPEED CONTROL
Electrical system shut off and I lost control of car
20230901STEERING
Electrical system shut off and I lost control of car
20230214AIR BAGS
The contact owns a 2017 Buick Verano. The contact stated while driving at an undisclosed speed, she noticed that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 120,000.
Mileage: 120,000
20221011ELECTRICAL SYSTEM
Vehicle seems to loose power, radio & power sterring turn off and back on constantly. Shows message " Service Stability Track". I took it back to the lot where I purchased it, they had 2 different mechanics look at it and they could not figure out what is wrong with it. Picked up the vehicle a week in a half later and the vehicle was fine for a week or so and then it started up again. all power is lost on the vehicle while driving, backing up or parking at times, then it turns back on, on its own. Its like it losses power for a few seconds, steering wheel gets hard and radio turns off. Then it turns back on. Its gotten to the point to where its done it on sharp turns. This not only puts me at risk but other people. No service engine light one, gives either "service stability track" or " service power steering" or " collision sensor maintenance", but not service lights are on, no codes.
20221011UNKNOWN OR OTHER
Vehicle seems to loose power, radio & power sterring turn off and back on constantly. Shows message " Service Stability Track". I took it back to the lot where I purchased it, they had 2 different mechanics look at it and they could not figure out what is wrong with it. Picked up the vehicle a week in a half later and the vehicle was fine for a week or so and then it started up again. all power is lost on the vehicle while driving, backing up or parking at times, then it turns back on, on its own. Its like it losses power for a few seconds, steering wheel gets hard and radio turns off. Then it turns back on. Its gotten to the point to where its done it on sharp turns. This not only puts me at risk but other people. No service engine light one, gives either "service stability track" or " service power steering" or " collision sensor maintenance", but not service lights are on, no codes.
20220812LANE DEPARTURE: BLIND SPOT DETECTION
I keep getting a message stating "service side detection system" every time my car is started. This happened shortly after getting a car wash. I no longer can use the blind spot system in my car. I have done some research online and have seen that this is a common issue in chevy cars, (NHTSA Bulletin Subject N172097060) and I'm seeing a few videos pop up on Youtube(https://www.youtube.com/watch?v=UW6pyWp2uKo). I have yet to take it to the dealer as I keep reading online that it will cost $500+ to fix but I'm willing to in order to get some kind of investigation started to make Buick/GM pay for the repair.
20210314ELECTRICAL SYSTEM
THESES ITEM HAD A RECALL... AND NO ONE NOTIFIED ME. THE ISSUES WAS NEVER CHECKED OR FIXED
20210314POWER TRAIN
THESES ITEM HAD A RECALL... AND NO ONE NOTIFIED ME. THE ISSUES WAS NEVER CHECKED OR FIXED
20181201AIR BAGS
I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.
Mileage: 55,021
20181201STRUCTURE:BODY
I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.
Mileage: 55,021
20181201WHEELS
I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.
Mileage: 55,021
Compare 2017BUICKVERANO to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2017 BUICK VERANO have?▼
The 2017 BUICK VERANO has 19 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2017 BUICK VERANO?▼
The 2017 BUICK VERANO received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2017 BUICK VERANO?▼
Yes, the 2017 BUICK VERANO has 1 recall(s). The most common affected component is ELECTRICAL SYSTEM:IGNITION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2017 BUICK VERANO?▼
The most-complained component for the 2017 BUICK VERANO is ELECTRICAL SYSTEM with 4 complaints. Other frequently reported areas include STEERING and AIR BAGS.
Is the 2017 BUICK VERANO safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2017 BUICK VERANO has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.