2002 BUICK REGAL

ENGINE AND ENGINE COOLING:ENGINE

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118,

STEERING

DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DU

STEERING

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN

ENGINE AND ENGINE COOLING

GM IS RECALLING 207,542 MY 1997-2003 BUICK REGAL AND PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L SUPERCHARGED V-6 ENGINE. THESE VEHICLES HAVE HIGHER FRONT ROCKER COVER GASKET TEMPERATURES, CREATING THE POTENTIAL FOR EARLIER DEGRADATION OF THE FRONT ROCKER COVER GASKET AND EVENTUAL OIL SEEPAGE.

ENGINE AND ENGINE COOLING

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROP

Dealership sold car knowing there’s recalls and never fixed

Dealership sold car knowing there’s recalls and never fixed

Dealership sold car knowing there’s recalls and never fixed

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT WAS DRIVING AT 45 MPH, WHEN HE DETECTED A BURNING ODOR AND SAW SMOKE COMING FROM UNDER THE HOOD. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS A FALSE SENSOR, OIL LEAK, AND BRAKE FLUID LEAK. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILLIAM BUICK GMC (8201 SOUTH BLVD, CHARLOTTE, NC 28273) BUT WAS INFORMED THE RECALL REPAIR COULD NOT BE DONE BECAUSE OF RUST UNDER THE HOOD AND LIABILITY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT'S SON OWNED A 2002 BUICK REGAL. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE SAW SMOKE EXITING THE FRONT OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND WHEN SHE OPENED THE HOOD SHE SAW FIRE LOCATED IN THE ENGINE COMPARTMENT. THE CONTACT STATED SHE WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A TOW LOT. THE CONTACT STATED RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) TWO WEEKS AFTER THE FAILURE. THE CONTACT CALLED GLENDENNING MOTOR COMPANY (1100 E SOUTH ST, MT AYR, IA 50854) TO MAKE THEM AWARE OF THE FAILURE HOWEVER SHE WAS INFORMED NO ASSISTANCE COULD BE OFFERED AS THE VEHICLE WAS NOT REPAIRABLE. THE VEHICLE WAS TOTALED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY CAR AS A ENGINE ISSUE EVERY YEAR AROUND OR NEAR FEB CRAZY BUT TRUE I HAVE HAD MY CAR SAFTEY RECALL FIXED BUT NOT PROPERLY STATED ANOTHER DEALERSHIP IN SUNNYVALE DURING INVESTIGATION FROM GM BUT NOTHING WAS DONE ABOUT IT ONCE AGAIN I HAD ANOTHER FIRE FROM COVER AND STILL NOTHING WAS DONE DUE TO MY LOST TIME AND SUFFER OF THIS REOCCURRING ISSUE THAT SEEMS TO NEVER BE PROPERLY FIXED OR ADDRESSED STILL I SUFFER FROM THIS CAR ALL MY NEW 'FIX' TO THAT SAFETY RECALL HAS A BIGGER PROBLEM STILL GASKET IS CRACKED BY LOOKS SINCE THE DAY IT WAS REPLACED AND THE PLASTIC RETAINING CLIPS ARE MELTING AND BURNING MY SPARK PLUGS TO THAT CLIP IS BURNING AND FREMONT DEALERSHIP WON'T EVEN GIVE ME TIME OR DAY GM IS RED FLAGED MY PHONE NUMBER AND NOW AFTER I GET MY MOTOERMOUNTS FIXED AND ALL THE MONEY I PUT INTO KEEPING MY CAR UP AND RUNNING IT STILL FAILS ME TO POINT THAT MY ENGINE JUST STARTED KNOCKING REALLY LOUD DAY AFTER I GOT OIL CHANGE AND NO WARNING LIGHT OR ANYTHING THAT COULD HELP EXPLAIN THE P

Mileage: 98

MY CAR WAS IN DRIVING MODE ON THE ROAD IN NEWARK CALIFORNIA AND SPEED LIMIT 35 MPH ALL OF THE SUDDEN MY CAR WITHOUT WARNING WITHOUT ANY ISSUES PRIOR TO THIS JUST STOPPED LOCKED UP BRAKES LOCKED UP STEERING WHEEL CAR STILL RUNNING BUT WON'T LET ME ACCELERATE CAR RADIOS ON TOAST ON MY BATTERY JUST EVERYTHING LOCKED UP OUT OF NOWHERE NO WARNING SIGNS SCARE THE HECK OUT OF ME I JUST HAD TO LET IT KEEP ROLLING TO LOOK INTO A STOP AND GOT IT TOWED HOME NOW EVERY TIME WE TURN ON THE CAR IF I HAD THE BLINKER ON IT SHUT OFF THE CAR WON'T DRIVE IT DOESN'T HAVE ENOUGH POWER ALMOST LIKE ELECTRICAL ISSUE HIM A CHECK ENGINE LIGHT WASN'T COMING ON NOW IS I HAVE CODES U1040,C1225,C1226,C1232, C1233,C1248, WHY IS THIS CAR SO UNSAFE AND WHY CAN'T ANY REAL ACTIONS BE TAKEN SERIOUSLY ITS OLD BUT VERY MAJOR ISSUE IN ALL THESE MAKES OF YEAR LOOK IT UP AND SEE SAME THING EVERY WHERE I AM LUCKY I?M STILL ALIVE DUE TO ALL MY FAIRIES WITH RECALL 15757 AND ALL OTHER MAJOR ISSUES THAT NEVER BEEN REALLY DEALT WITH

MY CAR WAS IN DRIVING MODE ON THE ROAD IN NEWARK CALIFORNIA AND SPEED LIMIT 35 MPH ALL OF THE SUDDEN MY CAR WITHOUT WARNING WITHOUT ANY ISSUES PRIOR TO THIS JUST STOPPED LOCKED UP BRAKES LOCKED UP STEERING WHEEL CAR STILL RUNNING BUT WON'T LET ME ACCELERATE CAR RADIOS ON TOAST ON MY BATTERY JUST EVERYTHING LOCKED UP OUT OF NOWHERE NO WARNING SIGNS SCARE THE HECK OUT OF ME I JUST HAD TO LET IT KEEP ROLLING TO LOOK INTO A STOP AND GOT IT TOWED HOME NOW EVERY TIME WE TURN ON THE CAR IF I HAD THE BLINKER ON IT SHUT OFF THE CAR WON'T DRIVE IT DOESN'T HAVE ENOUGH POWER ALMOST LIKE ELECTRICAL ISSUE HIM A CHECK ENGINE LIGHT WASN'T COMING ON NOW IS I HAVE CODES U1040,C1225,C1226,C1232, C1233,C1248, WHY IS THIS CAR SO UNSAFE AND WHY CAN'T ANY REAL ACTIONS BE TAKEN SERIOUSLY ITS OLD BUT VERY MAJOR ISSUE IN ALL THESE MAKES OF YEAR LOOK IT UP AND SEE SAME THING EVERY WHERE I AM LUCKY I?M STILL ALIVE DUE TO ALL MY FAIRIES WITH RECALL 15757 AND ALL OTHER MAJOR ISSUES THAT NEVER BEEN REALLY DEALT WITH

MY CAR WAS IN DRIVING MODE ON THE ROAD IN NEWARK CALIFORNIA AND SPEED LIMIT 35 MPH ALL OF THE SUDDEN MY CAR WITHOUT WARNING WITHOUT ANY ISSUES PRIOR TO THIS JUST STOPPED LOCKED UP BRAKES LOCKED UP STEERING WHEEL CAR STILL RUNNING BUT WON'T LET ME ACCELERATE CAR RADIOS ON TOAST ON MY BATTERY JUST EVERYTHING LOCKED UP OUT OF NOWHERE NO WARNING SIGNS SCARE THE HECK OUT OF ME I JUST HAD TO LET IT KEEP ROLLING TO LOOK INTO A STOP AND GOT IT TOWED HOME NOW EVERY TIME WE TURN ON THE CAR IF I HAD THE BLINKER ON IT SHUT OFF THE CAR WON'T DRIVE IT DOESN'T HAVE ENOUGH POWER ALMOST LIKE ELECTRICAL ISSUE HIM A CHECK ENGINE LIGHT WASN'T COMING ON NOW IS I HAVE CODES U1040,C1225,C1226,C1232, C1233,C1248, WHY IS THIS CAR SO UNSAFE AND WHY CAN'T ANY REAL ACTIONS BE TAKEN SERIOUSLY ITS OLD BUT VERY MAJOR ISSUE IN ALL THESE MAKES OF YEAR LOOK IT UP AND SEE SAME THING EVERY WHERE I AM LUCKY I?M STILL ALIVE DUE TO ALL MY FAIRIES WITH RECALL 15757 AND ALL OTHER MAJOR ISSUES THAT NEVER BEEN REALLY DEALT WITH

WAS DRIVING ON A TRIP BACK AND FORTH FROM MISSISSIPPI, WAS DRIVING ON FIRESTONE INFINITY TIRES SIZEP215.7015, HAD 2 BLOW OUTS ON THE CAR. THE SAID TIRES DIDN'T HAVE BUT 23K MILES ON THEM THE LEFT FRONT WENT 1ST CAUSING BOUT 2000 WORTH OF DAMAGE, THE 2ND ONE BLEW OUT COMING BACK, THESE TIRES HAVE A HISTORY OF BLOW OUTS, WOULD RECOMMEND AGAINST PEOPLE TRUSTING FIRESTONE TIRES.

Mileage: 138,000

TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE UNDER THE BEAUTY COVER WHERE OIL HAD LEAKED ONTO THE INTAKE MANIFOLD. A POLICE REPORT WAS NOT FILED. THE CONTACT EXTINGUISHED THE FIRE THE FIRST TIME. THE FIRE OCCURRED A SECOND TIME WITHIN THE SAME DAY AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. FREMONT BUICK GMC IN FREMONT, CALIFORNIA WAS MADE AWARE OF THE FIRES AND REQUESTED THAT THE CONTACT PAY FOR A VEHICLE INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WOULD BE FULLY INSPECTED. UPON INSPECTION, IT WAS DETERMINED THAT THE RETAINERS ON THE VEHICLE WERE INSTALLED IMPROPERLY. THE FAILURE MILEAGE WAS 83,100. *LN *BF UPDATED 7/26/18*JB

Mileage: 83,100

SECOND TIME AROUND MY BUICK REGAL CAUGHT ON FIRE AS IT SAT IN DRIVEWAY MY CAR HAS BEEN A VIN THAT FIT THE SAFTEY RECALL SINCE 2007 3RD OR 4TH ONE SINCE I BOUGHT MY CAR FROM DEALERSHIP MY CAR HAS 5 RECALLS WHICH 3 ARE RECALL CAMPAIGN SO DEALER FIXED ONLY PART OF THE RECALL IN FEB 18 2016 I WAS SENT ANOTHER SAFETY RECALL LETTER ASKING ME TO GO BACK TO GET EXTRA WORK DONE OR NEWER PARTS DEALER SAID NO SO NOW IT'S SEPTEMBER 25/26 2017 AND FIRE HAPPENS AGAIN THIS TIME WAS A BIGGER ISSUE HAD FIREDEPARTMENT CALLED OUT ALL THE FLAMES CAME FROM UNDER THE BEAUTY COVER AND VALVE COVER LEAK WHICH WAS A RECALL FOR SEVERAL YEARS THEY FIXED WITH BETTER PARTS BUT STILL HAVE A FIRE DEALERSHIP SAID NO GET MY CAR OUT THERE SHOP AND AGM TELLS ME SORRY CAN'T DO ANYTHING FOR U BECAUSE MY CAR 2002 OLD NO WARRANTIES BUT IT'S A SAFTEY RECALL ALMOST EVERY YEAR SINCE MY CAR WAS BOUGHT NO PARTS AVAILABLE NOT SURE Y I GET ONLY HALF RECALL DONE AND NOT DO THE FULL RECALL CORRECTLY THERE FOR THEY SHOULD BE HELP RES

Mileage: 89

SECOND TIME AROUND MY BUICK REGAL CAUGHT ON FIRE AS IT SAT IN DRIVEWAY MY CAR HAS BEEN A VIN THAT FIT THE SAFTEY RECALL SINCE 2007 3RD OR 4TH ONE SINCE I BOUGHT MY CAR FROM DEALERSHIP MY CAR HAS 5 RECALLS WHICH 3 ARE RECALL CAMPAIGN SO DEALER FIXED ONLY PART OF THE RECALL IN FEB 18 2016 I WAS SENT ANOTHER SAFETY RECALL LETTER ASKING ME TO GO BACK TO GET EXTRA WORK DONE OR NEWER PARTS DEALER SAID NO SO NOW IT'S SEPTEMBER 25/26 2017 AND FIRE HAPPENS AGAIN THIS TIME WAS A BIGGER ISSUE HAD FIREDEPARTMENT CALLED OUT ALL THE FLAMES CAME FROM UNDER THE BEAUTY COVER AND VALVE COVER LEAK WHICH WAS A RECALL FOR SEVERAL YEARS THEY FIXED WITH BETTER PARTS BUT STILL HAVE A FIRE DEALERSHIP SAID NO GET MY CAR OUT THERE SHOP AND AGM TELLS ME SORRY CAN'T DO ANYTHING FOR U BECAUSE MY CAR 2002 OLD NO WARRANTIES BUT IT'S A SAFTEY RECALL ALMOST EVERY YEAR SINCE MY CAR WAS BOUGHT NO PARTS AVAILABLE NOT SURE Y I GET ONLY HALF RECALL DONE AND NOT DO THE FULL RECALL CORRECTLY THERE FOR THEY SHOULD BE HELP RES

Mileage: 89

SINCE THE RECALL ON THE VALVE COVER(S) BEEN HAVING IGNITION PROBLEMS. THE CAR 'S ENGINE STOPS RUNNING PROBABLY DUE TO ELECTRICAL PROBLEM OR SOME OTHER PROBLEM, EG IGNITION SWITCH. THEN IT IS DIFFICULT OR IMPOSSIBLE TO START THE CAR. AFTER A START, HAVE A HARD TIME GETTING THE CAR HOME. RIGHT MOW THE VEHICLE IS NOT DRIVABLE AND IN THE GARAGE. *TR

Mileage: 148,000

SINCE THE RECALL ON THE VALVE COVER(S) BEEN HAVING IGNITION PROBLEMS. THE CAR 'S ENGINE STOPS RUNNING PROBABLY DUE TO ELECTRICAL PROBLEM OR SOME OTHER PROBLEM, EG IGNITION SWITCH. THEN IT IS DIFFICULT OR IMPOSSIBLE TO START THE CAR. AFTER A START, HAVE A HARD TIME GETTING THE CAR HOME. RIGHT MOW THE VEHICLE IS NOT DRIVABLE AND IN THE GARAGE. *TR

Mileage: 148,000

SINCE THE RECALL ON THE VALVE COVER(S) BEEN HAVING IGNITION PROBLEMS. THE CAR 'S ENGINE STOPS RUNNING PROBABLY DUE TO ELECTRICAL PROBLEM OR SOME OTHER PROBLEM, EG IGNITION SWITCH. THEN IT IS DIFFICULT OR IMPOSSIBLE TO START THE CAR. AFTER A START, HAVE A HARD TIME GETTING THE CAR HOME. RIGHT MOW THE VEHICLE IS NOT DRIVABLE AND IN THE GARAGE. *TR

Mileage: 148,000

TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE ENGINE COMPARTMENT CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 226,000.

Mileage: 226,000

PLEASE REFER TO THE LETTER ATTACHED BELOW. IT IS A COPY OF THE LETTER THAT WAS ORIGINALLY SENT TO THE GEORGIA ATTORNEY GENERAL CONSUMER PROTECTION DIVISION ON JUNE 2, 2016. THANK YOU *TR

Mileage: 188,000

I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED THROUGH MY CAR IN MAY 20 2016, INVESTIGATOR FOUND THE SIGN OF LOW COOLANT LIGHT WAS NOT DISPLAYED WHEN HE TURNED ENGINE ON, EVERY OTHER SIGNS OF ENGINE LIGHT DISPLAYED EXCEPT LOW COOLANT SIGN OF LIGHT, I PAID $131.00 TO DEALER WHERE I HAD RECALL SERVICE DONEIN MAY 27, 2016, I EXPLAINED THEM ALL THE SERVICE LIGHT DISPLAYS BUT THE LOW COOLANT LIGHT WHE ENGINE TURNED ON, THEY TOLD ME THAT MY CAR NEED NEW CLUSTER AND IT WILL COST $1009.00. MY CAR

Mileage: 68,300

I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED THROUGH MY CAR IN MAY 20 2016, INVESTIGATOR FOUND THE SIGN OF LOW COOLANT LIGHT WAS NOT DISPLAYED WHEN HE TURNED ENGINE ON, EVERY OTHER SIGNS OF ENGINE LIGHT DISPLAYED EXCEPT LOW COOLANT SIGN OF LIGHT, I PAID $131.00 TO DEALER WHERE I HAD RECALL SERVICE DONEIN MAY 27, 2016, I EXPLAINED THEM ALL THE SERVICE LIGHT DISPLAYS BUT THE LOW COOLANT LIGHT WHE ENGINE TURNED ON, THEY TOLD ME THAT MY CAR NEED NEW CLUSTER AND IT WILL COST $1009.00. MY CAR

Mileage: 68,300