BUICK LACROSSE · model year

2019 BUICK LACROSSE

7 NHTSA complaints, and 2 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2019BUICKLACROSSE carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 LACROSSE is engine with 3 filings, followed by unknown or other (2) and electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 1 investigation file overlapping the 2019 LACROSSE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

7
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
2019 BUICK LACROSSE — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2019 BUICK LACROSSE. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 5.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

7 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 5/5

Complaints by Component

ComponentCount
ENGINE3
UNKNOWN OR OTHER2
ELECTRICAL SYSTEM1
FUEL/PROPULSION SYSTEM1

Recalls (2)

18V57600030/08/2018

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insuf

20V66800029/10/2020

POWER TRAIN:AUTOMATIC TRANSMISSION

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. Th

Recent Complaints

20250730ENGINE

When accelerating to get on to highway pushing on pedal but nothing happens, have to get pushing up and down until it goes. Has done this four time's and dealer says Buick has no fix for it. Have almost got rear ended twice.

20250730FUEL/PROPULSION SYSTEM

When accelerating to get on to highway pushing on pedal but nothing happens, have to get pushing up and down until it goes. Has done this four time's and dealer says Buick has no fix for it. Have almost got rear ended twice.

20240212ENGINE

The contact owns a 2019 Buick LaCrosse. The contact stated that the engine fan failed to shut off after turning off the vehicle. The failure occurred while the vehicle was idling in a drive-thru with the temperature gauge reading that the engine was in the cold position. The driver then drove at speeds between 60 - 70 MPH; after arriving at the residence, the engine fan failed to turn off. The contact disconnected the battery, and all the system functions were reset, and the fan shut off. The failure had become more persistent over time. The vehicle had not been taken to the dealer due to the fault codes being erased after disconnecting the battery. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed there was no recall for the failure. The failure mileage was 56,000.

Mileage: 56,000

20240212ELECTRICAL SYSTEM

The contact owns a 2019 Buick LaCrosse. The contact stated that the engine fan failed to shut off after turning off the vehicle. The failure occurred while the vehicle was idling in a drive-thru with the temperature gauge reading that the engine was in the cold position. The driver then drove at speeds between 60 - 70 MPH; after arriving at the residence, the engine fan failed to turn off. The contact disconnected the battery, and all the system functions were reset, and the fan shut off. The failure had become more persistent over time. The vehicle had not been taken to the dealer due to the fault codes being erased after disconnecting the battery. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed there was no recall for the failure. The failure mileage was 56,000.

Mileage: 56,000

20221031UNKNOWN OR OTHER

In October 2021, while driving, the car lost power. Several indicators displayed at the time, including: • Service Engine • Service Stabilitrak • Service Antilock Brakes • Service Transmission I managed to pull the car to the side of the road and restart it, but it was stuck in first gear. After several restarts it performed normally. I took the car to Miller & Sons, they told me they could not find a code and the car was performing normally at that point so there was nothing they could do. They told me if the car did it again, to bring it in immediately so they could get a code for the malfunction. Two weeks later, the same malfunction occurred, I took the car directly to Miller & Sons. Once again I was told they could not find a code or problem and I was sent away again. The third time this malfunction occurred, I was driving at 40 miles an hour and the car began to accelerate on its own. I could not brake, shift to park, shift to neutral, steer or apply the emergency bra

20201216UNKNOWN OR OTHER

I OWN A 2019 BUICK LACROSSE E-SHIFT (VIN#[XXX]). OVER THE LAST 4-5 MOS. I HAVE HAD 3 INCIDENTS WHERE THE E-SHIFT MECHANISM HAS GONE INTO PARK WITHOUT TOUCHING THE SHIFT CONTROL. 1. FIRST OCCURRENCE - APPROX. 5 MONTHS AGO CAR WAS IN DRIVE AT VERY SLOW SPEED ENTERING PARKING SLOT WITH FOOT LIGHTLY DEPRESSED ON BRAKE. CAR CHANGED TO PARK ON IT'S OWN. STOPPED ABRUPTLY, GEARS GRINDING, JERKING ME TOWARD STEERING WHEEL. 2. SECOND OCCURRENCE - AROUND 10/10/20, CAR WAS IN DRIVE, FOOT LIGHTLY DEPRESSED ON BRAKE, WAITING TO MAKE LEFT TURN AT STOP LIGHT. CAR CHANGED TO PARK ON IT'S OWN. AGAIN THE CAR STOPPED ABRUPTLY, GEARS GRINDING, JERKING ME TOWARD STEERING WHEEL. I SCHEDULED APPOINTMENT WITH DEALER MAINTENANCE ON 10/13/20. THEY COULD NOT REPLICATE THE PROBLEM. ASKED FOR ME TO RETURN THE CAR SO THEY COULD HAVE OVERNIGHT. DUE TO COVID ESCALATION HAVE NOT SCHEDULED APPT. 3. THIRD OCCURRENCE - ON 12/11/2020, I WAS WAITING AT A RED LIGHT, CAR IN DRIVE, FOOT FULLY DEPRESSED ON BRAKE,

Mileage: 11,700

20200928ENGINE

OCCASIONALLY THERE IS A LOUD SOUND IN THE CABIN OF WATER SLOSHING BACK AND FOURTH UNDER THE DASHBOARD. SOME DAYS IT WILL HAPPEN WHEN THE ENGINE STARTS. OTHER TIMES, IT IS AFTER DRIVING SEVERAL MILES. SOMETIMES IT HAPPENS A FEW DAYS IN A ROW. OTHER TIMES IT WILL GO A WEEK WITH NO NOISE. THE GM MECHANIC VERIFIED THAT THE COOLANT LEVEL IS FINE. IT HAPPENS WHEN THE CAR IS STATIONARY OR MOVING. I HAVE NOT HEARD IT AT HIGH SPEEDS.

Mileage: 200

Compare 2019BUICKLACROSSE to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2019 BUICK LACROSSE have?
The 2019 BUICK LACROSSE has 7 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2019 BUICK LACROSSE?
The 2019 BUICK LACROSSE received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 5/5.
Are there any recalls for the 2019 BUICK LACROSSE?
Yes, the 2019 BUICK LACROSSE has 2 recall(s). The most common affected component is SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2019 BUICK LACROSSE?
The most-complained component for the 2019 BUICK LACROSSE is ENGINE with 3 complaints. Other frequently reported areas include UNKNOWN OR OTHER and ELECTRICAL SYSTEM.
Is the 2019 BUICK LACROSSE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2019 BUICK LACROSSE has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.