BUICK LACROSSE · model year

2014 BUICK LACROSSE

89 NHTSA complaints, 12 crash reports, and 5 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2014BUICKLACROSSE carries 89 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 12 crashes, 1 fire, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 LACROSSE is electrical system with 11 filings, followed by steering (11) and unknown or other (9). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 1 investigation file overlapping the 2014 LACROSSE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

89
Complaints
12
Crashes
1
Fires
6
Injuries
0
Deaths
2014 BUICK LACROSSE — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2014 BUICK LACROSSE. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

89 filings

Crashes Reported

12 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM11
STEERING11
UNKNOWN OR OTHER9
AIR BAGS8
SERVICE BRAKES6
ELECTRONIC STABILITY CONTROL (ESC)5
POWER TRAIN4
EXTERIOR LIGHTING4
SEAT BELTS4
ENGINE4
WHEELS4
STRUCTURE:BODY3
VEHICLE SPEED CONTROL3
SUSPENSION2
EXTERIOR LIGHTING:HEADLIGHTS1

Recalls (5)

14V09200021/02/2014

POWER TRAIN:AUTOMATIC TRANSMISSION

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage f

14V31700012/06/2014

ELECTRICAL SYSTEM

General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door

17V43700010/07/2017

AIR BAGS:FRONTAL

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Subur

16V65100008/09/2016

AIR BAGS:FRONTAL

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli

14V24000008/05/2014

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles ma

Recent Complaints

20260109AIR BAGS

Auto insurance company informed safety regulations due to recalls on this vehicle.

20260109SERVICE BRAKES

Auto insurance company informed safety regulations due to recalls on this vehicle.

20260109UNKNOWN OR OTHER

Auto insurance company informed safety regulations due to recalls on this vehicle.

20250926POWER TRAIN

I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The code is giving a Transmission Control Module

20250926VEHICLE SPEED CONTROL

I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The code is giving a Transmission Control Module

20250425ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,864, and at the time of registration, it was discovered that the mileage was 84,924. Local authorities had not been contacted.

Mileage: 84,924

20250203STEERING

The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the “Service Power Steering” message was displayed, and shortly afterward the vehicle lost power steering functionality and the steering wheel became difficult to turn. The contact stated that his wife proceeded to make her way onto the side of the highway and parked the vehicle. The vehicle was towed to a local dealer to be diagnosed and the contact was informed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 79,535.

Mileage: 79,535

20241016ELECTRICAL SYSTEM

I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.

20241016UNKNOWN OR OTHER

I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.

20240103UNKNOWN OR OTHER

When i put my car in park it still roles

20230811ELECTRICAL SYSTEM

2014 recall# 14235 having electrical issue with driver side window, car radio and dash stay active for 10 minutes driver door don’t chime every issue for 2014 Buick lacrosse keep being told there is not recall for my car every issue is from the driver side door electrical splice and driver door window motor harness

20230412ELECTRICAL SYSTEM

1. The driver’s door window motor burnt out causing the window switch to smoke. The fuse never failed. The car was diagnosed at the dealership. It is at the dealership now awaiting the purchase of repair parts. 2. I was told that it was a safety issue by the dealership because the switch could have started a fire. The mechanic had it smoking during the diagnosis. He did not want to put it back together until repaired. 3. The dealer was the one that diagnosed it. 4. The problem was not reported to any other agency. 5. There were no warning signs or messages before the motor failed and the switch burned up. I am also have problems with the radio where it doesn’t now shut off when the drivers side door is opened. It also started when the window motor stopped working. I believe that it all related. I will be calling the dealership back to voice that concern as well. I am very lucky that there wasn’t a fire after I keep trying to get the window to roll down.

20221110TIRES:TREAD/BELT

Malfunction of a cooper CS5 Ultra Touring tire 245/4519. I noticed that the PSI of front drivers tire was low. Put air in tire, one week later the PSI was low again. I was vacationing in the mountains, so I started down the mountain to go to the nears gas station for air. I had driving apex. 2 miles when I heard the sound of a flat tire. I had to pull over on the side of this narrow road and wait for road side assistance. This was very hazardous since my car was in a blind spot to on coming traffic. When I did make it to a tire center, I was told the tire was not repairable because the belt had separated from the tire. Now this morning I have a second tire that needs air. I will get this tire checked immediately. This tires have low mileage on them and the belt should not be separating. Cooper dids to recall this tires. Incident 10/28/2022

20221110TIRES:SIDEWALL

Malfunction of a cooper CS5 Ultra Touring tire 245/4519. I noticed that the PSI of front drivers tire was low. Put air in tire, one week later the PSI was low again. I was vacationing in the mountains, so I started down the mountain to go to the nears gas station for air. I had driving apex. 2 miles when I heard the sound of a flat tire. I had to pull over on the side of this narrow road and wait for road side assistance. This was very hazardous since my car was in a blind spot to on coming traffic. When I did make it to a tire center, I was told the tire was not repairable because the belt had separated from the tire. Now this morning I have a second tire that needs air. I will get this tire checked immediately. This tires have low mileage on them and the belt should not be separating. Cooper dids to recall this tires. Incident 10/28/2022

20221007SEAT BELTS

The contact owns a 2014 Buick LaCrosse. The contact stated that the driver's side front seat belt cable was fractured. The vehicle was taken to the dealer where it was diagnosed that the driver's side front seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,126.

Mileage: 100,126

20220621STEERING

Steering became stiff while driving and locked up once the car was parked. Could have locked while I was on the road. There was a message "power steering issue - contact service" or similar that appeared after the steering became stiff and before it locked up. The car is currently parked and waiting to be towed to a dealership for repair. 2014 Buick LaCrosse with 67,000 +/- miles and my last Buick purchase.

20220411STEERING:RACK AND PINION

The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 10 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The vehicle was towed to a local dealer who diagnosed the vehicle with electronic power steering rack failure. The vehicle was then towed to an independent mechanic and was currently being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,300.

Mileage: 50,300

20210823STEERING

The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 55 mph, the power steering suddenly failed, and the steering wheel became very difficult to turn in either direction. During the failure, the power steering warning message had displayed. The vehicle was towed to an independent mechanic who reprogrammed the power steering module however, the failure recurred. The vehicle was then towed to the local dealer who reprogrammed the power steering module again however, the failure persisted. The contact was then advised that the power steering system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

Mileage: 40,000

20210805STEERING

Our steering went out on Interstate 65 while traveling about 70 miles per hour. We were near an exit and I was able to pump my brakes and get off without causing an accident that could have caused a multiple pile-up, injuries and potential deaths. The problem was diagnosed and repaired by a GM Dealership. The car was towed directly for repair—no manufacturer (other than GM repair), police or insurance representative was involved. A message saying “Power steering assist needs service” appeared on the dash 5 to 8 seconds before the steering went out.

20210805STEERING

The contact owns a 2014 Buick Lacrosse. The contact stated that while driving 70-75 mph, the steering wheel popped up to the dashboard and became inoperable, however, the contact was able to exit the highway. The power steering assist service message was displayed. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the power steering housing and power steering gear needed to be replaced. The contact mentioned that she was concerned about driving the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 49,660. Consumer stated steering wheel wouldn't move.*JB

Mileage: 49,660

Compare 2014BUICKLACROSSE to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2014 BUICK LACROSSE have?
The 2014 BUICK LACROSSE has 89 NHTSA complaints, 12 crashes, 1 fires, 6 injuries, and 0 deaths reported.
What is the safety rating for the 2014 BUICK LACROSSE?
The 2014 BUICK LACROSSE received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2014 BUICK LACROSSE?
Yes, the 2014 BUICK LACROSSE has 5 recall(s). The most common affected component is POWER TRAIN:AUTOMATIC TRANSMISSION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2014 BUICK LACROSSE?
The most-complained component for the 2014 BUICK LACROSSE is ELECTRICAL SYSTEM with 11 complaints. Other frequently reported areas include STEERING and UNKNOWN OR OTHER.
Is the 2014 BUICK LACROSSE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2014 BUICK LACROSSE has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.