BUICK LACROSSE · model year

2013 BUICK LACROSSE

196 NHTSA complaints, 5 crash reports, and 5 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2013BUICKLACROSSE carries 196 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 3 fires, 5 injuries, and 1 fatality. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 LACROSSE is electrical system with 48 filings, followed by engine (30) and suspension (27). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 1 investigation file overlapping the 2013 LACROSSE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

196
Complaints
5
Crashes
3
Fires
5
Injuries
1
Deaths
2013 BUICK LACROSSE — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2013 BUICK LACROSSE. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

196 filings

Crashes Reported

5 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM48
ENGINE30
SUSPENSION27
STEERING23
POWER TRAIN11
UNKNOWN OR OTHER9
FUEL/PROPULSION SYSTEM8
AIR BAGS5
ELECTRONIC STABILITY CONTROL (ESC)5
SERVICE BRAKES4
SEATS3
VISIBILITY/WIPER3
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)2
WHEELS2
VEHICLE SPEED CONTROL2

Recalls (5)

21V00F00022/12/2021

SUSPENSION:REAR

General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missou

20V76400021/12/2020

SUSPENSION:REAR

General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missou

13V09700015/03/2013

POWER TRAIN:AUTOMATIC TRANSMISSION

General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal

21V63300012/08/2021

SUSPENSION:REAR

General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, N

13V17300006/05/2013

ELECTRICAL SYSTEM

General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual

Recent Complaints

20250826ENGINE

Today is 8.26.2025, I took this car back and left it w/dealership: Let them figure it out! I told them 0ne month after purchase this car is constantly EMPTY with no/Oil. I should not be getting oil changes this often. "Oh, it just burns more Oil and you bought a USED car"...Months later I hear smalls sounds, engine light comes on, then goes away, smoke begans to continue spreading behind the BUMPER building a permanent black spot on bumper! It smells, from time to time, plus car feels sluggish when driving past 50mph almost SCARED it will cut off** Now, I gather my funds that I don't have to SPEND (CASH) no CREDITCARD and I proceed to BELLE TIRE! I am on file within their system. (Receipts) They do what they do... apparently no Leaks. But the car is burning too much oil!! too Fast! "Keep an Eye on your Levels"... hmmm* I also got a MAINTENANCE TUNE-UP on my next visit. So far roughly $2000 has been SPENT towards this VEHICLE (Buick). (New Battery also) plus AAA Cost *I have a Memb

20250826UNKNOWN OR OTHER

Today is 8.26.2025, I took this car back and left it w/dealership: Let them figure it out! I told them 0ne month after purchase this car is constantly EMPTY with no/Oil. I should not be getting oil changes this often. "Oh, it just burns more Oil and you bought a USED car"...Months later I hear smalls sounds, engine light comes on, then goes away, smoke begans to continue spreading behind the BUMPER building a permanent black spot on bumper! It smells, from time to time, plus car feels sluggish when driving past 50mph almost SCARED it will cut off** Now, I gather my funds that I don't have to SPEND (CASH) no CREDITCARD and I proceed to BELLE TIRE! I am on file within their system. (Receipts) They do what they do... apparently no Leaks. But the car is burning too much oil!! too Fast! "Keep an Eye on your Levels"... hmmm* I also got a MAINTENANCE TUNE-UP on my next visit. So far roughly $2000 has been SPENT towards this VEHICLE (Buick). (New Battery also) plus AAA Cost *I have a Memb

20250729CrashSTEERING

I lost all steering control and lost control

20250726ELECTRICAL SYSTEM

Well the belt tensioner and the hybrid motor Drive Motor Performance and Hybrid Power train Control Module Requested MIL Illumination Yes not just any mechanic can work on the car because of the hybrid system is to much voltage And the check engine light came on the car

20250726ENGINE

Well the belt tensioner and the hybrid motor Drive Motor Performance and Hybrid Power train Control Module Requested MIL Illumination Yes not just any mechanic can work on the car because of the hybrid system is to much voltage And the check engine light came on the car

20250726POWER TRAIN

Well the belt tensioner and the hybrid motor Drive Motor Performance and Hybrid Power train Control Module Requested MIL Illumination Yes not just any mechanic can work on the car because of the hybrid system is to much voltage And the check engine light came on the car

20250603STEERING

My vehicles steering column locked up and I could not turn left this issue was recalled on other similar year make and models but my VIN number was excluded from the recall. I can not get a replacement part for it as the part is on back order in the meantime I can not drive this vehicle and have no recourse. I am seeking to get the manufacturer to produce the needed part so I can purchase and install it but they will not tell me when I can expect it it's been over a month and I can drive my car. How can I get some assistance in this matter. Please advise. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20250515STEERING

Power steering locked up. GMC Vacaville ran a scan and confirmed C055C steering gear performance malfunction. There has been a recall on this issue and we are being told our VIN is not a part of the recall. The car has 119489 miles.

20250513SUSPENSION

On May 7th, I was informed the cause of load roaring noise was due to the failure of 2 front wheel bearing. After the work was completed I was informed both rear wheel bearings would need to be replaced. Four wheel bearings failed simultaneously. Yes the car is parked at the dealership and available for inspection. How was your safety or the safety of others put at risk? Potential for Accidents: Wheel Disengagement: The Buick dealership technician confirmed four wheel bearing needed to be replaced at the same time. One bad bearing would allow me the driver to possibly control the car until it is safely out of traffic. Four failed wheel bearings could cause the driver to lose all control of the vehicle and or the wheels to disengage from the vehicle which has the potential for serious injury or death. A disengaged wheel could fly off and cause harm to other drivers or pedestrians, or the driver themselves could lose control and crash. Yes, the service department at the Buick deale

20250216ENGINE

The bolt that secures the Serpentine belt tensioner unit to the motor block has repeatedly snapped apart leaving the tensioner unit to dangle from the block. Not secured, which causes the belt to dislodge or break (both have happened) the spring is left to flail about as is the tensioner unit since it is no longer connected to the engine block. Not to say where the other half of the bolt could end up. So far each time it snaps in half the other half remains in the block. But the unit is no longer secured to the block. While driving when this occurs makes controling the vehichle unsafe. It loses power and or surges at will. A hope to make it to the side of the road without crashing or causing a crash is an issue. I cannot afford a repair establishment, a family member does my repairs. ... There has been no other inspection of the issue. As for warning lights. No. Everything is fine until the unit is jiggled away from the block after the bolt snaps in half. The force of the tensione

20250212STEERING

The contact's mother owns a 2013 Buick LaCrosse. The contact stated that while her mother was driving approximately 55 MPH, an unknown warning light illuminated, and the steering wheel was difficult to turn in either direction. The contact stated that her mother drove the vehicle to an independent mechanic who was able to retrieve a DTC fault related to a power steering assist failure. The mechanic informed the contact's mother that he was unable to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was unknown.

20250121ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

The contact owns a 2013 Buick LaCrosse. The contact stated while driving 65 MPH, the display screen failed to respond. No warning light was illuminated. The following day the contact adjusted the mirrors and attempted to start the vehicle, but the vehicle failed to start. The contact waited for several minutes, and the vehicle started. The vehicle was driven to an independent mechanic where it was diagnosed, that the knob on the driver's side view mirror and key immobilizer were causing the failure. A new battery was installed, and the radiator support was cleaned; however, the failure persisted. The vehicle was then taken to the dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.

Mileage: 74,000

20241205STEERING

Power Steering Went out while I was on the Highway. It was all of a sudden, and I had been driving on the highway for at least 2 hours. This caused my steering to be not as controlled, and could have caused a wreck if driving by a less advance and experienced driver. The only time the warning lamp came on was the minute it happened, and when completely out. I had to drive on the highway over an icy pass for another 45 minutes. It was very difficult and stressful. It thankfully did not cause any accidents, or other damage that I am aware of.

20241203ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The contact owns a 2013 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated, and the steering seized. In addition, the contact stated that a warning indicated a low voltage and the vehicle lost motive power. The contact stated that the vehicle stalled in the middle of a busy road. The contact called the Police to assist with moving the vehicle over to the shoulder of the road. The vehicle was towed to a local dealer; however, the contact was advised to have the vehicle towed to another dealer. The vehicle was towed to the dealer where it was diagnosed with a low voltage Hybrid battery. The contact was informed that the Hybrid battery needed to be replaced to perform a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact contacted a Chevrolet dealer by phone and was informed that the Hybrid battery was no longer in production. The contact stated that the failu

Mileage: 79,000

20240807AIR BAGS

Failed component is the passenger airbag presence module. Failure of the presence module compromises the deployment of airbags. Failure of airbag confirmed by Vetter-McGill Chevrolet, Three Rivers, Michigan. Module component failure confirmed by Chevrolet dealer. Passenger airbag warning light prompted appointment with Chevrolet dealer to determine why the passenger airbag warning light was illuminated. Upon inspection and testing,Vetter-McGill determined the passenger airbag presence module failed, rendering the airbags inoperative. They also stated that replacement part is no longer available from GM due to its manufacture being discontinued. How is an auto manufacturer allowed to discontinue a vital safety component, rendering the vehicle undriveable due to potential risk of serious injury, or worse, in the event of a collision?

20240624SUSPENSION

The contact owned a 2013 Buick Lacrosse. The contact stated while driving at an undisclosed speed, she became aware of a failure with the suspension. The contact stated that front and rear ends of the vehicle were lowered, and the vehicle was drifting. Additionally, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the suspension and electrical system which needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

Mileage: 146,000

20240624ELECTRICAL SYSTEM

The contact owned a 2013 Buick Lacrosse. The contact stated while driving at an undisclosed speed, she became aware of a failure with the suspension. The contact stated that front and rear ends of the vehicle were lowered, and the vehicle was drifting. Additionally, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the suspension and electrical system which needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

Mileage: 146,000

20240416ELECTRICAL SYSTEM

Battery light on no power charging 12v battery from hybdrid

20240331ELECTRICAL SYSTEM

The "auto stop" on my car, when I was at stoplights or stop signs, would not automatically restart. The engine failed to start again when stopped in "idle"..

20240331ENGINE

The "auto stop" on my car, when I was at stoplights or stop signs, would not automatically restart. The engine failed to start again when stopped in "idle"..

Compare 2013BUICKLACROSSE to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2013 BUICK LACROSSE have?
The 2013 BUICK LACROSSE has 196 NHTSA complaints, 5 crashes, 3 fires, 5 injuries, and 1 deaths reported.
What is the safety rating for the 2013 BUICK LACROSSE?
The 2013 BUICK LACROSSE received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2013 BUICK LACROSSE?
Yes, the 2013 BUICK LACROSSE has 5 recall(s). The most common affected component is SUSPENSION:REAR. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2013 BUICK LACROSSE?
The most-complained component for the 2013 BUICK LACROSSE is ELECTRICAL SYSTEM with 48 complaints. Other frequently reported areas include ENGINE and SUSPENSION.
Is the 2013 BUICK LACROSSE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2013 BUICK LACROSSE has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.