Total Complaints
275 filings
BUICK LACROSSE · model year
275 NHTSA complaints, 9 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010BUICKLACROSSE carries 275 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 9 crashes, 14 fires, 13 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 LACROSSE is electrical system with 44 filings, followed by engine (44) and electronic stability control (esc) (23). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2010 LACROSSE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
275 filings
Crashes Reported
9 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 44 |
| ENGINE | 44 |
| ELECTRONIC STABILITY CONTROL (ESC) | 23 |
| VEHICLE SPEED CONTROL | 16 |
| STEERING | 15 |
| POWER TRAIN | 15 |
| AIR BAGS | 15 |
| SUSPENSION | 14 |
| SERVICE BRAKES | 14 |
| UNKNOWN OR OTHER | 13 |
| EXTERIOR LIGHTING | 8 |
| STRUCTURE:BODY | 8 |
| FUEL/PROPULSION SYSTEM | 5 |
| WHEELS | 4 |
| ENGINE AND ENGINE COOLING | 4 |
SUSPENSION:REAR
General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missou
SUSPENSION:REAR
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missou
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldnât go over 40 mph. It would say itâs an over speed. The car runs hot and the parking assist light wonât go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the steering wheel due to the stability and hit a guard rail. no reports was made. I contacted the dealership in which I havenât been contacted and problem not resolved.
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldnât go over 40 mph. It would say itâs an over speed. The car runs hot and the parking assist light wonât go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the steering wheel due to the stability and hit a guard rail. no reports was made. I contacted the dealership in which I havenât been contacted and problem not resolved.
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldnât go over 40 mph. It would say itâs an over speed. The car runs hot and the parking assist light wonât go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the steering wheel due to the stability and hit a guard rail. no reports was made. I contacted the dealership in which I havenât been contacted and problem not resolved.
The transmission (randomly) fails to upshift. 1st to 2nd gear. Cold or hot. Start or in morion. Transmission was last serviced at 120,000 miles.
The contact owns a 2010 Buick LaCrosse. The contact stated that while driving at approximately 60 MPH with the A/C activated, there was a loud shattering sound coming from the roof of the vehicle. The vehicle was steered to the side of the road and inspected, and the contact became aware that the sunroof had exploded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 250,000.
Mileage: 250,000
The contact owns a 2010 Buick Lacrosse. The contact stated that while driving at 35 MPH, the contact heard an abnormal sound from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 21V00F000 (SUSPENSION). The manufacturer was not notified of the failure. The failure mileage was 156,000.
Mileage: 156,000
THE SAID VEHICLE WAS BEING SERVICED AT LOGANVILLE AUTO CENTER. WHEN I WENT TO PICK IT UP ON FEBRUARY 9, 2024, THE MECHANIC CAME OUT AND SHOWED ME THAT TWO OF THE TUBES WERE LEAKING AND THIS WOULD BECOME A SERIOUS PROBLEM. HE GAVE A RECALL SHEET ISSUED ON DECEMBER 13, 2023 THAT THERE WAS A RECALL INVOLVING OUR CAR FOR THIS VERY SAME ISSUE. I CALLED GM THE NEXT DAY AND THEY STATED THAT OUR CAR DIDN'T COME OUT OF THE BARN THEY WERE RECALLING. I EXPLAINED TO THEM IT WAS ALREADY HAPPENING TO OUR CAR AND THE PERSON STATED THAT OUR VIN NUMBER MAY BE ADDED LATER. I CALLED ON APRIL 8TH AND THEY STATED IT HAD NOT BEEN ADDED TO THE RECALL LIST. THIS CAR ONBLY HAS 61,230 MILES ON IT. THIS IS A SERIOUS ISSUE AND IT SHOULD BE COVERED UNDER THIS RECALL BECAUSE THEY KNOW THAT IS MORE WIDESPREAD THAN WHAT VIN NUMBERS THEY HAVE INCLUDED.
The car continues to have serious engine issues. I keep getting a service Stability track and Engine Power Reduced warning. It has happened to me on the expressway and the car will not accelerate past 20 miles per hour. I had the car repaired on October of last year (3 months ago) and the issue persists. I decided to research online and this seems to be a major issue going on with Buicks. It sounds like GM has done nothing to remedy the malfunction. Many people state that even the dealers can seem to fix the issues and have no clue as to why this happens. This is a serious and life threatening mechanical failure that needs to be addressed.
The car continues to have serious engine issues. I keep getting a service Stability track and Engine Power Reduced warning. It has happened to me on the expressway and the car will not accelerate past 20 miles per hour. I had the car repaired on October of last year (3 months ago) and the issue persists. I decided to research online and this seems to be a major issue going on with Buicks. It sounds like GM has done nothing to remedy the malfunction. Many people state that even the dealers can seem to fix the issues and have no clue as to why this happens. This is a serious and life threatening mechanical failure that needs to be addressed.
The car continues to have serious engine issues. I keep getting a service Stability track and Engine Power Reduced warning. It has happened to me on the expressway and the car will not accelerate past 20 miles per hour. I had the car repaired on October of last year (3 months ago) and the issue persists. I decided to research online and this seems to be a major issue going on with Buicks. It sounds like GM has done nothing to remedy the malfunction. Many people state that even the dealers can seem to fix the issues and have no clue as to why this happens. This is a serious and life threatening mechanical failure that needs to be addressed.
I have known issues w/my 2010 Buick lacrosse CXL ABS light on
I have known issues w/my 2010 Buick lacrosse CXL ABS light on
I get Reduced Engine Power and Service Stabilitrak messages. Engine Code P2138 is prevalent. The car will not accelerate, nor maintain highway speeds, forcing the driver to pull off the road and shut off the car. The warning message returns under normal driving conditions. This code points to several components [Accelerator Pedal Position (APP) Sensor, Throttle Body Assembly with Sensor, Manifold Absolute Position (MAP) Sensor, etc...] All of which I have replaced. It is rumored that General Motors knows that it is a problem and the true fix is to replace the wire(s) and seal or replace the connector. Refer to GM Technical Service Document 070604019F
I get Reduced Engine Power and Service Stabilitrak messages. Engine Code P2138 is prevalent. The car will not accelerate, nor maintain highway speeds, forcing the driver to pull off the road and shut off the car. The warning message returns under normal driving conditions. This code points to several components [Accelerator Pedal Position (APP) Sensor, Throttle Body Assembly with Sensor, Manifold Absolute Position (MAP) Sensor, etc...] All of which I have replaced. It is rumored that General Motors knows that it is a problem and the true fix is to replace the wire(s) and seal or replace the connector. Refer to GM Technical Service Document 070604019F
Safety recall was never done passenger presence module has a code
Safety recall was never done passenger presence module has a code
Electronic Stability Control Systems (ESC) activates a couple times a week every other month for several years. Multiple Warning lights flash, needles on two dials rotate erratically resulting in sudden changes in vehicle handling and deceleration, and on wet roads which cause me difficulty in maintaining the vehicle's desired path of travel and desired vehicle speed, and could result in a crash without warning. I have a video. Its scary. Had it looked at twice and paid a lot but it keeps happening.
antilock brake system-the round magnetic sensor that is attached to the wheel bearing hub-had both back ones have parts of the magnet ring break off and one front one completely fall off. this causes loss of antilock brake system. this happened within the last two years.
The contact owns a 2010 Buick Lacrosse The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Buick LaCrosse. The contact stated while driving approximately 15 MPH, the vehicle shut off without warning. The vehicle was towed to the residence. The contact stated that no warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 67,000.
Mileage: 67,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.