Total Complaints
35 filings
BUICK ENVISION · model year
35 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2023BUICKENVISION carries 35 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 ENVISION is electrical system with 5 filings, followed by service brakes (4) and engine (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2023 ENVISION. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
35 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 5 |
| SERVICE BRAKES | 4 |
| ENGINE | 4 |
| POWER TRAIN | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| FUEL SYSTEM, GASOLINE | 2 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 2 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 2 |
| BACK OVER PREVENTION: WARNINGS | 2 |
| STEERING | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| UNKNOWN OR OTHER | 2 |
| VEHICLE SPEED CONTROL | 1 |
| STRUCTURE:BODY | 1 |
| ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS | 1 |
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate wh
Parked a running vehicle, 2023 Buick Envision with 52000 miles and when I went to start the car again, it would not run; cranked OK but would not start, just "stumbled" for a few seconds and then nothing. Tried several times thereafter to start to no avail. Called for a tow and learned that due to a not running vehicle that has electronic transmission, could not put it in neutral to allow a simple tow; tow driver had to put dolly on both front wheels and rear to tow to GM dealer. Original decision by service rep was that the fault was due to a bad fuel pump module. I called GM for any recall on this model and device only to hear that it was not a problem for them to present a recall. I am not the first customer that has had this problem according to your website and number of complaints with the same make, year, and model of Buick.
While driving in traffic, after changing lanes, the vehicle experienced a complete electrical shutdown without warning. The engine shut off, the dashboard went completely black, and hazard lights were not functional. There were no warning lights, messages, or audible alerts prior to the failure. The vehicle was in active traffic and, stopped without power steering or brake assist. After opening the hood, multiple wiring harnesses and a loose battery cable were visually observed. When wiring was physically moved, electrical power was immediately restored. Upon restart, the vehicle hesitated to start and then displayed messages instructing the driver to open and close the driver and passenger windows, indicating a full system reset due to power loss. We were able to return home safely. Parked the car, and obtained a rental. The vehicle had been serviced by the Buick dealership where the car was purchased, three days earlier. Two days after the incident, I was able to speak to someone a
While driving in traffic, after changing lanes, the vehicle experienced a complete electrical shutdown without warning. The engine shut off, the dashboard went completely black, and hazard lights were not functional. There were no warning lights, messages, or audible alerts prior to the failure. The vehicle was in active traffic and, stopped without power steering or brake assist. After opening the hood, multiple wiring harnesses and a loose battery cable were visually observed. When wiring was physically moved, electrical power was immediately restored. Upon restart, the vehicle hesitated to start and then displayed messages instructing the driver to open and close the driver and passenger windows, indicating a full system reset due to power loss. We were able to return home safely. Parked the car, and obtained a rental. The vehicle had been serviced by the Buick dealership where the car was purchased, three days earlier. Two days after the incident, I was able to speak to someone a
The contact owns a 2023 Buick Envision. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was repaired. In addition, the contact researched and discovered that the failure was a known failure with similar vehicles; however, no recall had been initiated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 7,600.
Mileage: 7,600
Onstar is my problem. Subscription is up to date onstar is completely out can not connect or send any information to onstar. If there is an accident canât call for help.
I bought a used 2023 Buick Envision with 49k miles on it. It was not covered under warranty due to mileage. A couple of weeks after purchase the CEL came on. It was originally diagnosed as a bad battery. It was later diagnosed as a failed Telematics Module. I had the module replaced on 8/23/25 so it is not available for inspection unless the dealer has it. After reading many complaints for the same problem on many different GM cars I suspect the bad battery had been drained by the failing Telematics module. Although it did not happen to me directly others have reported the car dying in the middle of the road because the battery died. The car has only been inspected by two dealerships since my purchase. I am reporting this because there are so many others facing this problem. I live in Los Angeles and my dealership was able to get the part and replace it. So many others are not even able to get the part. Their lives are being negatively impacted. I hope you can gather enough complaints
All the above are problems my car is experiencing
All the above are problems my car is experiencing
All the above are problems my car is experiencing
When letting off the accelerator to slow coming to a stop I would press the brake pedal. but the motor would increase RPMs and I had to use both feet to stop the vehicle. Then I had to put the car in neutral and the RPMs would increase even though I was at a stop and then I had to put it in Park before the RPMs would drop. I removed the driver's floor mat encase it was effecting the accelerator. The vehicle didn't act this violent but it failed to decelerate several times before I could get it to my local dealer.
When letting off the accelerator to slow coming to a stop I would press the brake pedal. but the motor would increase RPMs and I had to use both feet to stop the vehicle. Then I had to put the car in neutral and the RPMs would increase even though I was at a stop and then I had to put it in Park before the RPMs would drop. I removed the driver's floor mat encase it was effecting the accelerator. The vehicle didn't act this violent but it failed to decelerate several times before I could get it to my local dealer.
When letting off the accelerator to slow coming to a stop I would press the brake pedal. but the motor would increase RPMs and I had to use both feet to stop the vehicle. Then I had to put the car in neutral and the RPMs would increase even though I was at a stop and then I had to put it in Park before the RPMs would drop. I removed the driver's floor mat encase it was effecting the accelerator. The vehicle didn't act this violent but it failed to decelerate several times before I could get it to my local dealer.
November 2024 his vehicle was purchased used with only 5600 miles on it an unaware that this vehicle did not have the side blind alert or rear cross traffic alert. It was after downloading the original window sticker it was noticed that the vehicle did not have these safety features. The original window sticker shows a $ 350.00 credit for these safety features. My opinion these safety features should be required. This Buick was purchased through a Ford dealer as used and we were not informed of this. In doing some research it appears that GM had a chip issue and this is the reason for the credit. I don't understand how the forward safety features are installed but the rear safety features are deleted. I don't think that Buick and GM should have been allowed to sell a vehicle that didn't include these important safety features.
November 2024 his vehicle was purchased used with only 5600 miles on it an unaware that this vehicle did not have the side blind alert or rear cross traffic alert. It was after downloading the original window sticker it was noticed that the vehicle did not have these safety features. The original window sticker shows a $ 350.00 credit for these safety features. My opinion these safety features should be required. This Buick was purchased through a Ford dealer as used and we were not informed of this. In doing some research it appears that GM had a chip issue and this is the reason for the credit. I don't understand how the forward safety features are installed but the rear safety features are deleted. I don't think that Buick and GM should have been allowed to sell a vehicle that didn't include these important safety features.
The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.
The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.
The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.
The contact owns a 2023 Buick Envision. The contact stated that while driving approximately 15 MPH and attempting to stop the vehicle, the brakes failed to immediately activate while depressing the brake pedal. The contact attempted to steer the vehicle to prevent crashing into the vehicle in front and became aware that the vehicle had lost power steering functionality. The contact had to depress the brake pedal to the floorboard for the vehicle to come to a stop. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to continue driving. The vehicle was taken to the dealer where it was diagnosed that the brake module had failed; however, the dealer was unable to determine the cause of the steering failure. The contact stated that the brake module had been replaced. Approximately one month later the failure recurred while driving approximately 25-30 MPH, the failures reoccurred while decelerating a stop light. The conta
Mileage: 1,500
The contact owns a 2023 Buick Envision. The contact stated that while driving approximately 15 MPH and attempting to stop the vehicle, the brakes failed to immediately activate while depressing the brake pedal. The contact attempted to steer the vehicle to prevent crashing into the vehicle in front and became aware that the vehicle had lost power steering functionality. The contact had to depress the brake pedal to the floorboard for the vehicle to come to a stop. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to continue driving. The vehicle was taken to the dealer where it was diagnosed that the brake module had failed; however, the dealer was unable to determine the cause of the steering failure. The contact stated that the brake module had been replaced. Approximately one month later the failure recurred while driving approximately 25-30 MPH, the failures reoccurred while decelerating a stop light. The conta
Mileage: 1,500
The contact owns a 2023 Buick Envision. The contact stated that while driving approximately 15 MPH and attempting to stop the vehicle, the brakes failed to immediately activate while depressing the brake pedal. The contact attempted to steer the vehicle to prevent crashing into the vehicle in front and became aware that the vehicle had lost power steering functionality. The contact had to depress the brake pedal to the floorboard for the vehicle to come to a stop. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to continue driving. The vehicle was taken to the dealer where it was diagnosed that the brake module had failed; however, the dealer was unable to determine the cause of the steering failure. The contact stated that the brake module had been replaced. Approximately one month later the failure recurred while driving approximately 25-30 MPH, the failures reoccurred while decelerating a stop light. The conta
Mileage: 1,500
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.