Total Complaints
92 filings
BUICK ENCORE · model year
92 NHTSA complaints, 5 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2014BUICKENCORE carries 92 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 0 fires, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 ENCORE is engine with 25 filings, followed by electrical system (12) and power train (9). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2014 ENCORE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
92 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 25 |
| ELECTRICAL SYSTEM | 12 |
| POWER TRAIN | 9 |
| FUEL/PROPULSION SYSTEM | 8 |
| UNKNOWN OR OTHER | 6 |
| SERVICE BRAKES | 5 |
| AIR BAGS | 5 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 3 |
| SEAT BELTS | 3 |
| EXTERIOR LIGHTING | 2 |
| VEHICLE SPEED CONTROL | 2 |
| STEERING | 2 |
| ELECTRICAL SYSTEM:IGNITION | 1 |
| EQUIPMENT:ELECTRICAL | 1 |
| TIRES | 1 |
SEATS
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the af
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Subur
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli
EQUIPMENT:ELECTRICAL
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 201
The car only has 54700 I am orginal owner. Drivers seat does not work, Catalytic converter, GM Service Bulletin #43210. Ask if your VIN is affected or if theyâve seen similar failures in 2014 models. This car is a lemon.
The car only has 54700 I am orginal owner. Drivers seat does not work, Catalytic converter, GM Service Bulletin #43210. Ask if your VIN is affected or if theyâve seen similar failures in 2014 models. This car is a lemon.
The car only has 54700 I am orginal owner. Drivers seat does not work, Catalytic converter, GM Service Bulletin #43210. Ask if your VIN is affected or if theyâve seen similar failures in 2014 models. This car is a lemon.
Coolant leak and cover gasket failure. Buick has been in the shop multiple times for coolant issues and leaks. Next step is for the shop to remove the entire front end to adequately repair. Constant issue and other complaint relay the same
The contact owns a 2014 Buick Encore. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a black screen. In addition, the low air pressure warning light was illuminated. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The contact was stopped by the Police due to the taillight on the driverâs side being inoperable. The bulb was checked, and the bulb was not blown. The contact stated that the vehicle lost motive power. The vehicle was started; however, the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
Mileage: 88,000
The contact owns a 2014 Buick Encore. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and replaced the 02 sensor. The vehicle was repaired; however, the check engine warning light became illuminated again. The contact had the vehicle towed to another mechanic, who diagnosed the vehicle and determined that the catalytic converter needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the vehicle was towed to another mechanic to be diagnosed. The contact was informed that a cylinder in the engine failed, and the engine needed to be replaced. The vehicle was not repaired. The contact informed the manufacturer of the failure but received no assistance in repairing the vehicle. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.
Mileage: 70,000
On March 18 , 2025 I purchased a 2014 Buick Encore with an implied warranty, the vehicle had 128,644 miles on the odometer. At the time of purchase the check light was not on and the vehicle had no visible or audible mechanical issues. Not 14 days after purchase there was a strong odor of burning oil due to an oil leak dripping into the splash shield. A certified mechanic advised me that the problem was a very common issue with the 2014 Buick Encore and the oil cooler associated with the turbo charger needed to be replaced. This issue is so common that the NHTSA issued a GM part failure warning for the 2017 model and instructed GM to reimburse all vehicle owners to replace the part (N232395330). This issue clearly a problem that needs to be addressed with the 2014 model as well. My mechanic said that auto dealers are cleaning the splash pad prior to selling the vehicle so that the burning oil smell is not noticeable until 14 days or so after purchase. The repairs cost me $1148.00 just
On March 18 , 2025 I purchased a 2014 Buick Encore with an implied warranty, the vehicle had 128,644 miles on the odometer. At the time of purchase the check light was not on and the vehicle had no visible or audible mechanical issues. Not 14 days after purchase there was a strong odor of burning oil due to an oil leak dripping into the splash shield. A certified mechanic advised me that the problem was a very common issue with the 2014 Buick Encore and the oil cooler associated with the turbo charger needed to be replaced. This issue is so common that the NHTSA issued a GM part failure warning for the 2017 model and instructed GM to reimburse all vehicle owners to replace the part (N232395330). This issue clearly a problem that needs to be addressed with the 2014 model as well. My mechanic said that auto dealers are cleaning the splash pad prior to selling the vehicle so that the burning oil smell is not noticeable until 14 days or so after purchase. The repairs cost me $1148.00 just
My 2014 Buick encore at random times when I turn the key to start the vehicle it just clicks once then complete power out even though the battery is fully charged. To deal with the issue I need to open the hood, unplug the negative from the battery and reconnect it. Then try again. I do this at least once every week, sometimes multiple times throughout a single day. It also does it when a new battery is used. Ive also has a mechanic inspect the vehicle and was so frustrated that everything seems okay but just couldnt figure out why the vehicle don't start. 12 hours of searching for the source of the problem , After giving up on the vehicle I turn the key and it turned on. Other time the vehicle will turn off when already driving. I need this problem fixed. I honestly regret financing this vehicle in January 2024. I was dealing with this problem since May 2024. 73000miles when I bought the vehicle and now at 84000mile. Half of the year 2024 it's been repeat problems with this vehic
On two occasions, there was a loss of steering assist while making a 90 degree right turn at an intersection. After forcing the steering wheel back straight, steering assist resumed. The vehicle can be made available for inspection. No warning lamps illuminated. Contacted Buick customer assistance. 2015 Buick Encore has a recall for loss of steering assist, but 2014 model is not included.
My antitheft alarm keeps going off and on. Yesterday my info screen went black had no back up cameras no way to control any of the car panel instruments. That was 1-26-24. Sometimes the info screen will blink off and on as Iâm driving. It acts like thereâs a short or something somewhere. My door locks do not always respond sometimes the doors unlock themselves. That has been going on for the last year. (2023)
The contact owns a 2014 Buick Encore. The contact stated that while driving at various speeds, the vehicle was hesitant to accelerate and lost power while on an incline. Traction and engine warning light was illuminated The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to the thermostat heater control circuit and a faulty catalytic converter. The vehicle had not been repaired. The manufacturer was not made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 61,009
Mileage: 61,009
The contact owns a 2014 Buick Encore. The contact stated that while driving at various speeds, the vehicle was hesitant to accelerate and lost power while on an incline. Traction and engine warning light was illuminated The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to the thermostat heater control circuit and a faulty catalytic converter. The vehicle had not been repaired. The manufacturer was not made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 61,009
Mileage: 61,009
The contact owns a 2014 Buick Encore. The contact stated that while driving at 25 MPH, the vehicle made an abnormal sound and overheated. The check engine warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that the turbo charger needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,978.
Mileage: 109,978
The contact owns a 2014 Buick Encore. The contact stated that while driving at various speeds, the engine revved loudly, but the vehicle hesitated to accelerate. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle shuddered during start-up. The contact also stated that the vehicle shuddered while coming to a stop, then lost motive power. The vehicle was taken to AutoZone Auto Parts, where the diagnostic code P0420 was retrieved, and it was determined that the rear catalytic converter and the oxygen sensor needed to be replaced. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.
Mileage: 93,000
I PURCHASED MY 2014 BUICK ENCORE APRIL 2021 THAT NEXT YEAR 2022 MY ENGINE LIGHT CAME ON I TOOK IT TO O'REILLY THEY TURNED IT OFF TOWARDS THE END OF THE YEAR MY VEHICLE STARTED DRIVING ROUGH I WAS HAVING TROUBLE TAKING OFF ONCE I DID IT WOULD IDLE UP HIGH WHEN I CAME TO A STOP IT WOULD START SHAKING AND IT WOULD TURN OFF CARS WENT AROUND ME I COULDN'T ACCELERATE IT KEPT HESITATING SO NOW I'M SCARED TO DRIVE IT ON THE HIGHWAY THIS YEAR 2023 ENGINE LIGHT IS STILL ON CURRENTLY HERE'S THE CODE THAT CAME UP p020 THEY DAY MY ENGINE LIGHT CAME ON APRIL 5TH MY MILEAGE WAS 94,357 MY AC STOPPED WORKING AT THE SAME TIME I DON'T KNOW IF THAT WOULD CAUSE MY AC TO START BLOWIN HOT AIR MY CAR INSURANCE ALLSTATE IS HOW I FOUND OUT ABOUT THE ENGINE ALERT TY,,
I PURCHASED MY 2014 BUICK ENCORE APRIL 2021 THAT NEXT YEAR 2022 MY ENGINE LIGHT CAME ON I TOOK IT TO O'REILLY THEY TURNED IT OFF TOWARDS THE END OF THE YEAR MY VEHICLE STARTED DRIVING ROUGH I WAS HAVING TROUBLE TAKING OFF ONCE I DID IT WOULD IDLE UP HIGH WHEN I CAME TO A STOP IT WOULD START SHAKING AND IT WOULD TURN OFF CARS WENT AROUND ME I COULDN'T ACCELERATE IT KEPT HESITATING SO NOW I'M SCARED TO DRIVE IT ON THE HIGHWAY THIS YEAR 2023 ENGINE LIGHT IS STILL ON CURRENTLY HERE'S THE CODE THAT CAME UP p020 THEY DAY MY ENGINE LIGHT CAME ON APRIL 5TH MY MILEAGE WAS 94,357 MY AC STOPPED WORKING AT THE SAME TIME I DON'T KNOW IF THAT WOULD CAUSE MY AC TO START BLOWIN HOT AIR MY CAR INSURANCE ALLSTATE IS HOW I FOUND OUT ABOUT THE ENGINE ALERT TY,,
I PURCHASED MY 2014 BUICK ENCORE APRIL 2021 THAT NEXT YEAR 2022 MY ENGINE LIGHT CAME ON I TOOK IT TO O'REILLY THEY TURNED IT OFF TOWARDS THE END OF THE YEAR MY VEHICLE STARTED DRIVING ROUGH I WAS HAVING TROUBLE TAKING OFF ONCE I DID IT WOULD IDLE UP HIGH WHEN I CAME TO A STOP IT WOULD START SHAKING AND IT WOULD TURN OFF CARS WENT AROUND ME I COULDN'T ACCELERATE IT KEPT HESITATING SO NOW I'M SCARED TO DRIVE IT ON THE HIGHWAY THIS YEAR 2023 ENGINE LIGHT IS STILL ON CURRENTLY HERE'S THE CODE THAT CAME UP p020 THEY DAY MY ENGINE LIGHT CAME ON APRIL 5TH MY MILEAGE WAS 94,357 MY AC STOPPED WORKING AT THE SAME TIME I DON'T KNOW IF THAT WOULD CAUSE MY AC TO START BLOWIN HOT AIR MY CAR INSURANCE ALLSTATE IS HOW I FOUND OUT ABOUT THE ENGINE ALERT TY,,
The contact owns a 2014 Buick Encore. The contact stated while driving approximately 25 MPH, the vehicle overheated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the water outlet and radiator needed to be replaced. The vehicle was repaired but the failure recurred. While driving at an unknown speed, the vehicle stalled. The vehicle was taken back to the mechanic and the contact was informed that the failure was due to the turbo charger. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 104,000.
Mileage: 104,000
CONSTANT airflow problems. Turbo on engine already gone out, engine light and air flow codes constantly.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.