Total Complaints
197 filings
BUICK ENCLAVE · model year
197 NHTSA complaints, 11 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2017BUICKENCLAVE carries 197 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 11 crashes, 0 fires, 7 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 ENCLAVE is air bags with 142 filings, followed by unknown or other (6) and electrical system (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2017 ENCLAVE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
197 filings
Crashes Reported
11 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 142 |
| UNKNOWN OR OTHER | 6 |
| ELECTRICAL SYSTEM | 5 |
| ENGINE | 5 |
| SEAT BELTS | 4 |
| VEHICLE SPEED CONTROL | 4 |
| POWER TRAIN | 4 |
| SEATS | 3 |
| STRUCTURE:BODY | 2 |
| VISIBILITY/WIPER | 2 |
| SERVICE BRAKES | 2 |
| STEERING | 2 |
| EXTERIOR LIGHTING | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE | 2 |
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
AIR BAGS:CRITICAL FASTENERS
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
AIR BAGS:FRONTAL
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Shortly after purchasing my 2017 enclave premium around 60000 I noticed a problem that felt like vehicle's tires were skipping when making sharp turns. Upon my own extensive research (as I didnât have time money and couldnât go wonât vehicle) discovered a clutch pack needed replaced. This is after replacing the battery and brakes nit even a month after buying. Later after taking it for an oil change I received a report stating the rear differential was cracked and power steering rack needed replaced. While driving in rush hour traffic one day all power steering was lost with no explanation. Still having problems with tire pressure monitor replacing multiple tire stems and tires. Wonât start after filling with gas or is stuck in crank position trying to start when it finally dies it wants to stall out. Currently headlights are flickering with no known cause. Oh and the driver heated seat stopped working right after purchase. Iâm at a huge loss with repairs costing more t
Shortly after purchasing my 2017 enclave premium around 60000 I noticed a problem that felt like vehicle's tires were skipping when making sharp turns. Upon my own extensive research (as I didnât have time money and couldnât go wonât vehicle) discovered a clutch pack needed replaced. This is after replacing the battery and brakes nit even a month after buying. Later after taking it for an oil change I received a report stating the rear differential was cracked and power steering rack needed replaced. While driving in rush hour traffic one day all power steering was lost with no explanation. Still having problems with tire pressure monitor replacing multiple tire stems and tires. Wonât start after filling with gas or is stuck in crank position trying to start when it finally dies it wants to stall out. Currently headlights are flickering with no known cause. Oh and the driver heated seat stopped working right after purchase. Iâm at a huge loss with repairs costing more t
Shortly after purchasing my 2017 enclave premium around 60000 I noticed a problem that felt like vehicle's tires were skipping when making sharp turns. Upon my own extensive research (as I didnât have time money and couldnât go wonât vehicle) discovered a clutch pack needed replaced. This is after replacing the battery and brakes nit even a month after buying. Later after taking it for an oil change I received a report stating the rear differential was cracked and power steering rack needed replaced. While driving in rush hour traffic one day all power steering was lost with no explanation. Still having problems with tire pressure monitor replacing multiple tire stems and tires. Wonât start after filling with gas or is stuck in crank position trying to start when it finally dies it wants to stall out. Currently headlights are flickering with no known cause. Oh and the driver heated seat stopped working right after purchase. Iâm at a huge loss with repairs costing more t
Responded to a Recall notice on passenger air bag in August 2025. Have had vehicle to GM dealership many times. They can't fix it. And won't call me back. Have called Buick direct and they are also having trouble with the dealership. But the service employees at Buick have been very helpful. This is a safety issue and haven't driven my Buick much since August. I'm elderly and feel i may be being abused. Thanks for any help.
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue after being contacted several times. The contact had not experienced a failure.
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that several local dealers were contacted regarding the recall repair and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Buick Enclave The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS) however, the contact was told the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mileage: 48,000
Seat belt became detached from the seat on the drivers side where it attaches to the left hand side of the seat.
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer-scheduled an appointment but informed the contact that the part was rejected. The contact called Stocker GMC (273 Benner Pike, State College, PA 16801) and Thomas Johnstown Buick GMC Sales (750 Eisenhower Blvd., Johnstown, PA 15904) and was informed that the parts were available, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact was informed that she would receive a call once parts were available. The contact received a letter stating that parts were now available; however, several dealers informed the contact that parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owns a 2017 Buick Enclave. The contact stated while driving at approximately 50 MPH, the vehicle was vibrating, with the electronic stability warning light illuminated and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic. The independent mechanic had not diagnosed or repaired the vehicle. The contact stated that the vehicle had experienced intermittent engine failure prior to the vehicle stalling. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.
Mileage: 170,000
The contact owns a 2017 Buick Enclave. The contact stated while driving at approximately 50 MPH, the vehicle was vibrating, with the electronic stability warning light illuminated and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic. The independent mechanic had not diagnosed or repaired the vehicle. The contact stated that the vehicle had experienced intermittent engine failure prior to the vehicle stalling. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.
Mileage: 170,000
This recall has been open since June 2023 without remedy. I have been waiting a remedy to trade the car in on a newer vehicle. However, the dealership will not pay me fair value since the car cannot be resold until the recall is resolved. This is criminal and needs to be resolved immediately.
See attached document for complaint
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.