Total Complaints
51 filings
BUICK CENTURY · model year
51 NHTSA complaints, 4 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004BUICKCENTURY carries 51 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 5 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 CENTURY is exterior lighting with 7 filings, followed by electrical system (5) and air bags (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2004 CENTURY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
51 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| EXTERIOR LIGHTING | 7 |
| ELECTRICAL SYSTEM | 5 |
| AIR BAGS | 5 |
| ENGINE | 4 |
| EXTERIOR LIGHTING:HEADLIGHTS | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| VEHICLE SPEED CONTROL | 3 |
| SUSPENSION | 2 |
| VISIBILITY | 2 |
| UNKNOWN OR OTHER | 2 |
| SERVICE BRAKES | 2 |
| FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY | 1 |
| AIR BAGS:FRONTAL | 1 |
| EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH | 1 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 1 |
STEERING
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
POWER SEAT WIRING HARNESS SORTED TO SEAT FRAME/SPRING
Mileage: 120,000
TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING. THE AIR BAG HIT THE CONTACT'S ARM AND FACE LEAVING MINOR MARKS AND BRUISES. THE DRIVER DID NOT SEEK MEDICAL ATTENTION FOR HIS INJURIES. THE CONTACT'S SON WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD AND THEN CALLED THE CONTACT. THE CONTACT ARRIVED AT THE SCENE AND DROVE THE VEHICLE HOME WITHOUT FURTHER INCIDENT. THE CONTACT STATED THAT THE WINDSHIELD AND DASHBOARD WERE DAMAGED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.
Mileage: 156,000
TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHILE DRIVING APPROXIMATELY 10 MPH. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
Mileage: 152,000
FRONT AND REAR BRAKE LINES FAILED LEAVING ME WITH NO BRAKES. I WAS DRIVING AT LOW SPEED. THE REAR BRAKE LINE WAS THE FIRST TO GO. THE FRONT BURST AND ABOUT 4 WEEKS LATER THE CAUSE WAS RUST AND CORROSION. BOTH TIMES THE PEDAL WENT TO THE FLOOR.
Mileage: 40,000
BRAKE LINE FAILED ON REAR BRAKES. LOST ALL FLUID IN MOTION ON HIGHWAY RUST ON BRAKE LINES
Mileage: 37,000
WHEN DRIVING MY CAR OVER 5 MILES IT WILL CHOKE AND NOT LET ME ACCELERATE AND THE SPEEDOMETER GOES TO 0. CAN YOU TELL ME WHAT THE PROBLEM COULD BE?
Mileage: 136,000
WHEN DRIVING MY CAR OVER 5 MILES IT WILL CHOKE AND NOT LET ME ACCELERATE AND THE SPEEDOMETER GOES TO 0. CAN YOU TELL ME WHAT THE PROBLEM COULD BE?
Mileage: 136,000
THE MULTI FUNCTION SWITCH DOES NOT WORK PROPERLY. WHEN GOING AROUND CURVES AND CORNERS YOU CAN'T DIM THE HEADLIGHTS. BECAUSE THE STEERING WHEEL DOESN'T ALLOW THE LEVER TO GO FAR ENOUGH TO CATCH. NOW MY HEADLIGHTS WILL NOT TURN ON WHEN THE THEY ARE SUPPOSE TO. MY CRUISE CONTROL DOESN'T WORK. MY A/C STOPS COOLING WHEN THE SPEED REACHES 60 MPH BUT IF I MOVE THE M.F.S. (AKA TURN SIGNAL) IT GETS COOL AGAIN FOR A FEW MINUTES. THE OTHER NIGHT MY LIGHTS WENT OFF WHEN I WAS MEETING A CAR WITH ITS HEADLIGHTS ON BRIGHT. IT WAS A DARK STRETCH OF ROAD. I ALMOST RAN IN THE DITCH.
Mileage: 170,000
THE MULTI FUNCTION SWITCH DOES NOT WORK PROPERLY. WHEN GOING AROUND CURVES AND CORNERS YOU CAN'T DIM THE HEADLIGHTS. BECAUSE THE STEERING WHEEL DOESN'T ALLOW THE LEVER TO GO FAR ENOUGH TO CATCH. NOW MY HEADLIGHTS WILL NOT TURN ON WHEN THE THEY ARE SUPPOSE TO. MY CRUISE CONTROL DOESN'T WORK. MY A/C STOPS COOLING WHEN THE SPEED REACHES 60 MPH BUT IF I MOVE THE M.F.S. (AKA TURN SIGNAL) IT GETS COOL AGAIN FOR A FEW MINUTES. THE OTHER NIGHT MY LIGHTS WENT OFF WHEN I WAS MEETING A CAR WITH ITS HEADLIGHTS ON BRIGHT. IT WAS A DARK STRETCH OF ROAD. I ALMOST RAN IN THE DITCH.
Mileage: 170,000
THE MULTI FUNCTION SWITCH DOES NOT WORK PROPERLY. WHEN GOING AROUND CURVES AND CORNERS YOU CAN'T DIM THE HEADLIGHTS. BECAUSE THE STEERING WHEEL DOESN'T ALLOW THE LEVER TO GO FAR ENOUGH TO CATCH. NOW MY HEADLIGHTS WILL NOT TURN ON WHEN THE THEY ARE SUPPOSE TO. MY CRUISE CONTROL DOESN'T WORK. MY A/C STOPS COOLING WHEN THE SPEED REACHES 60 MPH BUT IF I MOVE THE M.F.S. (AKA TURN SIGNAL) IT GETS COOL AGAIN FOR A FEW MINUTES. THE OTHER NIGHT MY LIGHTS WENT OFF WHEN I WAS MEETING A CAR WITH ITS HEADLIGHTS ON BRIGHT. IT WAS A DARK STRETCH OF ROAD. I ALMOST RAN IN THE DITCH.
Mileage: 170,000
HEADLIGHTS WENT OFF WHILE DRIVING ON INTERSTATE AT NIGHT. ( I MAY HAVE FLASHED MY HIGH BEAMS TO SIGNAL A TRUCK THAT IT WAS SAFE TO CHANGE LANES BEFORE THIS HAPPENED. INTERIOR LIGHTS STILL WORKING WHEN THIS HAPPENED. NOTHING I DID WOULD BRING HEADLIGHTS BACK ON. VERY DANGEROUS PROBLEM!! CAR MILEAGE APPROXIMATELY 62,000. 12/21/2017 DATE.
Mileage: 62,000
WHILE IN MOTION THE HIGH BEAM WILL GO OUT AND LOW BEAM WITH IT - NO LIGHTS AT ALL. YOU MUST PUSH OR PULL THE TURN SIGNAL LEVER TO TURN THE LIGHTS ON AGAIN.
Mileage: 76,000
CAR STOPPED FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY BUT STARTED UP IMMEDIATELY AND CONTINUED DRIVING HOME. NEXT WEEK STOPPED AGAIN WHILE DRIVING AS I PULLED INTO THE GAS STATION BUT STARTED UP AGAIN AND CONTINUED HOME. NEXT TIME DRIVING NO PROBLEMS THEN STOPPED AGAIN WHILE TURNING INTO THE GROCERY STORE AND AGAIN ON WAY HOME WHILE SLOWING DOWN FOR A CURVE. CAN'T BE TRUSTED. STOPS AT 55 MPH ON THE HIGHWAY. VERY DANGEROUS! ONE MECHANIC THINKS IT NEEDS NEW ENGINE COMPUTER BECAUSE HE PULLED ALL SENSORS FOR TESTING AND CAR CONTINUED TO RUN.HOWEVER, HE IS ONLY GUESSING AND WON'T GUARANTEE A FIX IF I HAVE NEW COMPUTER INSTALLED.
Mileage: 144,522
THE "SWAYBAR" FOR STEERING BROKE. I BROUGHT IT TO MY MECHANIC AND HE SAYS HE HAS SEEN THIS ISSUE WITH BUICK CENTURYS BEFORE. IT COST APPROXIMATELY $825.00 TO FIX.
Mileage: 64,000
THE "SWAYBAR" FOR STEERING BROKE. I BROUGHT IT TO MY MECHANIC AND HE SAYS HE HAS SEEN THIS ISSUE WITH BUICK CENTURYS BEFORE. IT COST APPROXIMATELY $825.00 TO FIX.
Mileage: 64,000
YOU COULD SMELL GAS INSIDE AND OUTSIDE THE CAR. I TOOK IT TO MY GARAGE AND THEY WENT ALL OVER IT AND COULD NOT FIND ANY REASON FOR THE SMELL. IT DIDN'T MATTER IF THE GAS TANK WAS FULL OR HALF FULL. WHEN THE WEATHER WAS WARM IT WAS MUCH WORSE. I AM WONDERING IF THERE HAVE BEEN ANY OTHER COMPLAINTS ABOUT THIS PROBLEM. I AM AFRAID THE CAR WILL CATCH ON FILE. *TR
Mileage: 106,400
TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE AN INDEPENDENT MECHANIC WAS TEST DRIVING THE VEHICLE AT 25 MPH, THE VEHICLE STALLED. THE TECHNICIAN WAS ABLE TO RESTART THE VEHICLE. HOWEVER, THE FAILURE RECURRED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,900. THE VIN WAS UNAVAILABLE. UPDATED 04/21/2016*LJ UPDATED 9/18/2017*CN
Mileage: 26,900
WE WERE DRIVING AT NIGHT AND HEADLIGHTS WENT OUT RANDOMLY, THIS IS HAPPENED SEVERAL TIMES. IT DID NOT SEEM TO MATTER IF THE LIGHT SWITCH WAS ON OR IN THE AUTOMATIC POSITION.
Mileage: 130,000
TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE BECAME INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED LACERATION TO THE TO FACE AND MOUTH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOT WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 12/09/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/19/2015*JS
Mileage: 90,000
WHEN I TURN ON THE HIGH BEAMS THE HEADLIGHTS WILL OCCASIONALLY TURN OFF COMPLETELY, INSTEAD. TO TURN BACK ON THE VEHICLE'S HEADLIGHTS I HAVE TO PULL THE HIGH BEAM LEVER BACK AND FORTH MULTIPLE TIMES. WHEN ATTEMPTING TO TURN BACK ON THE HEADLIGHTS I ENGAGE THE HAZARDS SO THAT OTHER VEHICLES CAN STILL SEE ME ON THE ROAD. *TR
Mileage: 177,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.