Total Complaints
14 filings
BUICK BUICK · model year
2002 BUICK BUICK
14 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002BUICKBUICK carries 14 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 BUICK is visibility:power window devices and controls with 3 filings, followed by structure:body (1) and engine and engine cooling:engine (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 2002 BUICK. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
14
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 3 |
| STRUCTURE:BODY | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES | 1 |
| AIR BAGS | 1 |
| SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT | 1 |
| STEERING:HYDRAULIC POWER ASSIST:PUMP | 1 |
| EQUIPMENT | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
| FUEL SYSTEM, GASOLINE:STORAGE | 1 |
| ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR | 1 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW | 1 |
Recent Complaints
20080114VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
ON 12/24/2007 THE RIGHT REAR POWER WINDOW ON MY 2002 BUICK LESABRE BROKE. IT WAS REPAIRED AT A BUICK DEALERSHIP ON 12/28/2007. THIS IS THE THIRD POWER WINDOW TO BREAK. THE RIGHT FRONT WINDOW BROKE ON 6/28/2007 AND THE LEFT REAR WINDOW BROKE ON 12/4/2007. THESE WINDOWS ALL BROKE IN THE DOWN POSITION, SO A REPAIR IS NECESSARY. ALL WINDOW HAD VERY FEW OPERATIONS. I WOULD ESTIMATE NO MORE THAN 100 OPERATIONS FOR THE FRONT WINDOWS AND NO MORE THAN 50 OPERATIONS FOR THE REAR WINDOWS. THE RELIABILITY OF THE WINDOWS SHOULD BE BASED ON OPERATIONS AND NOT MILEAGE. *TR
Mileage: 97,047
20080114VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON 12/24/2007 THE RIGHT REAR POWER WINDOW ON MY 2002 BUICK LESABRE BROKE. IT WAS REPAIRED AT A BUICK DEALERSHIP ON 12/28/2007. THIS IS THE THIRD POWER WINDOW TO BREAK. THE RIGHT FRONT WINDOW BROKE ON 6/28/2007 AND THE LEFT REAR WINDOW BROKE ON 12/4/2007. THESE WINDOWS ALL BROKE IN THE DOWN POSITION, SO A REPAIR IS NECESSARY. ALL WINDOW HAD VERY FEW OPERATIONS. I WOULD ESTIMATE NO MORE THAN 100 OPERATIONS FOR THE FRONT WINDOWS AND NO MORE THAN 50 OPERATIONS FOR THE REAR WINDOWS. THE RELIABILITY OF THE WINDOWS SHOULD BE BASED ON OPERATIONS AND NOT MILEAGE. *TR
Mileage: 97,047
20071112ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
BOTH OF THE REGULATORS IN THE FRONT DOORS OF MY VEHICLE HAVE FAILED. THIS HAS CAUSE THE PANE IN THE WINDOW TO SLIDE INSIDE OF THE DOOR. THE FIRST ONE DID IT WHILE DRIVING ON THE INTERSTATE WHILE VACATIONING IN OHIO IN MAY OF THIS YEAR. THE SECOND WHEN I ARRIVED AT WORK ONE MORNING. I CALLED THE BUICK CS LINE TO REPORT IT, BEFORE I KNEW OF OTHER CONSUMERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I WAS ADVISED TO TAKE IT IN TO A GM DEALERSHIP TO HAVE THE PROBLEM DIAGNOSED YET THE ONLY THING I WAS TOLD BY A TECH THERE WAS THAT THEY HAD SEEN THIS PROBLEM BEFORE BUT NEVER IN MY TYPE VEHICLE. WELL I KNOW OF TWO OTHERS WITH RENDEZVOUS AS WELL AS RAINIER AND LE SABERS. I WENT ONLINE AND FILED A COMPLAINT ON THE BUICK WEBSITE AND STILL HAVE NOT BEEN CONTACTED WITH A SOLUTION. I FEEL THIS IS A FACTORY DEFECT AND SHOULD BE REPAIRED AT NO COST TO THE CONSUMER. ESPECIALLY IF BUICK HAS SEEN THIS PROBLEM IN SEVERAL VEHICLES. EVEN WITH POSSIBILITY OF THIS BEING DANGEROUS TO MYSELF AND MY CHILD
20071001VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON 9/30/2007, I ROLLED MY DRIVER'S SIDE WINDOW DOWN TO PAY FOR PARKING AT BWI AIRPORT. THE WINDOW WOULD NOT GO BACK UP. I PICKED UP SOME FRIENDS AND WE HEADED TO BALTIMORE MARYLAND WHERE WE HAD A RESERVATION FOR LUNCH. THE HIGHWAY HAD BEEN SCORED FOR FUTURE RE-SURFACING, SO THERE WAS MORE DEBRIS THAN USUAL. A PASSING CAR KICKED UP A STONE AND IT WENT PAST MY HEAD AND HIT MY PASSENGER IN THE BACK SEAT AT 60 MPH. FORTUNATELY, IT DIDN'T HIT ANYONE IN THEIR EYE OR ELSE THEIR INJURY WOULD HAVE BEEN SERIOUS AND REQUIRED MEDICAL ATTENTION. *TR
Mileage: 68,800
20070827FUEL SYSTEM, GASOLINE:STORAGE
SHORTLY AFTER PURCHASING MY 2002 BUICK RENDEZVOUS IN 2007, THE GAS GAUGE STOPPED WORKING. IT HAD 84,000 MILES. COINCIDENTALLY MY CO-WORKER'S 2002 RENDEZVOUS DID THE SAME THING. BECAUSE OF THE BROKEN GAUGE I HAVE RUN OUT OF GAS ON THE ROAD. *TR
Mileage: 91,980
20070813VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 BUICK LESABRE - WINDOW REGULATORS CONSISTENTLY FAIL. *TR
20070803SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM ENGAGES PREMATURELY. THIS STARTED AFTER DEALER REPLACED BACK BRAKES. ABS MODULE HAS BEEN REPLACED BY DEALER, BUT PROBLEM IS STILL PRESENT, INTERMITTENTLY. *TR
Mileage: 47,000
20050707STEERING:HYDRAULIC POWER ASSIST:PUMP
36,200 MILES STEERING NOISE. BOTH FRONT WHEEL BEARINGS HAD TO BE REPLACED. ALSO HAS A PROBLEM WITH A REAR PUMP THAT HAS NOT BEEN REPAIRED. 36,400 MILES A/C QUIT AND WAS REPAIRED UNDER EXTENDED WARRANTY PURCHASED THROUGH OUTSIDE COMPANY. ALSO FOUND BOTH CV BOOTS LEAKING WHICH AREN'T COVERED.
Mileage: 36,200
20050707EQUIPMENT
36,200 MILES STEERING NOISE. BOTH FRONT WHEEL BEARINGS HAD TO BE REPLACED. ALSO HAS A PROBLEM WITH A REAR PUMP THAT HAS NOT BEEN REPAIRED. 36,400 MILES A/C QUIT AND WAS REPAIRED UNDER EXTENDED WARRANTY PURCHASED THROUGH OUTSIDE COMPANY. ALSO FOUND BOTH CV BOOTS LEAKING WHICH AREN'T COVERED.
Mileage: 36,200
20050516SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
RIGHT FRONT ABS SYSTEM CODE. REPLACED ABS SENSOR AND HUB ASSEMBLY. DID NOT CORRECT THE PROBLEM. THIS SEEMS TO BE A RECURRING PROBLEM IN SOME VEHICLES. IT MAY BE A WIRING PROBLEM.
Mileage: 80,000
20050509AIR BAGS
CONSUMER STATES: WERE IN MIDDLE LANE GETTING READY TO MERGE TO THE LEFT TO MAKE A LEFT HAND TURN AND ALL THE AIR BAGS DEPLOYED ALL AT ONCE,CLEAR DAY WAS NO RAIN OR SNOW. VEHICLE HAS BEEN INSPECTED SAID COMPUTERS IN VEHICLE SAID NO AIR BAGS HAD DEPLOYED ONE OF THREE COMPUTERS FAILED BUT COMPUTERS THEMSELVES DIDN'T SHOW AIR BAGS DEPLOYING.*AK
Mileage: 48,000
20030303ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE BATTERY CABLE LOOSENED. SCC *JB
20011012ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLED AND WAS DIFFICULT TO RE-START. ONCE RESTARTED, IT RAN VERY ROUGH, EMITTED A LOUD TICKING NOISE, AND STALLED OFTEN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT WAS DIAGNOSED AS HAVING A BROKEN VALVE SPRING. ALL OF THIS ON THE 3RD DAY OF OWNERSHIP.
20010914STRUCTURE:BODY
THE SUN VISORS MUST BE CORRECTED/DRIVER CAN'T SEE WHEN GOING WEST INTO THE SUN!!!!!!!!!!!!!. *AK
Compare 2002BUICKBUICK to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2002 BUICK BUICK have?▼
The 2002 BUICK BUICK has 14 NHTSA complaints, 0 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 2002 BUICK BUICK?▼
The most-complained component for the 2002 BUICK BUICK is VISIBILITY:POWER WINDOW DEVICES AND CONTROLS with 3 complaints. Other frequently reported areas include STRUCTURE:BODY and ENGINE AND ENGINE COOLING:ENGINE.
Is the 2002 BUICK BUICK safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.