Total Complaints
5 filings
BMW 7-SERIES · model year
5 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002BMW7-SERIES carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 7-SERIES is unknown or other with 2 filings, followed by seats:front assembly:head restraint (1) and service brakes, hydraulic:power assist:vacuum (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 2002 7-SERIES. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
5 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 2 |
| SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | 1 |
| SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM | 1 |
| SEAT BELTS | 1 |
TL* THE CONTACT OWNS A 2002 BMW 7 SERIES. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED WHEN STARTING THE VEHICLE, THE PASSENGER SIDE RESTRAINT SYSTEM FAILURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 73,615.
Mileage: 73,615
TL*THE CONTACT OWNS A 2002 BMW 754I. WHILE DRIVING APPROXIMATELY 25 MPH AND APPLYING PRESSURE TO THE BRAKE PEDAL IT BECAME DIFFICULT TO ENGAGE THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VACUUM BRAKE PUMP, THE LOCK RING SEAL, AND THE BRAKE BOOSTER AND SEAL WERE REPLACED. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 10V446000 SERVICE BRAKES, HYDRAULIC, POWER ASSIST VACUUM AND AFTER THE REPAIRS WERE MADE THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER SO THAT THE TECHNICIANS COULD INSPECT IT. THE MANUFACTURER STATED THE CONTACT WOULD BE REIMBURSED FOR THE REPAIRS. THE CONTACT HAD NOT RECEIVED REIMBURSEMENT FROM THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Mileage: 111,000
BMW IS AWARE OF THE 745 PROBLEMS. DT
BMW IS AWARE OF THE 745 PROBLEMS. DT
(MODEL 754I) DRIVER'S AND PASSENGER SIDE HEAD RESTS OBSTRUCT VISION INSIDE OF VEHICLE WHEN BACKING UP. *AK *JG
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.