Total Complaints
94 filings
BMW 328I · model year
2016 BMW 328I
94 NHTSA complaints, 14 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2016BMW328I carries 94 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 14 crashes, 8 fires, 12 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 328I is electrical system with 21 filings, followed by engine (15) and unknown or other (13). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2016 328I. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
94
Complaints
14
Crashes
8
Fires
12
Injuries
0
Deaths
Crashes Reported
14 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 21 |
| ENGINE | 15 |
| UNKNOWN OR OTHER | 13 |
| ENGINE AND ENGINE COOLING | 13 |
| POWER TRAIN | 8 |
| SERVICE BRAKES | 7 |
| VEHICLE SPEED CONTROL | 4 |
| STEERING | 3 |
| AIR BAGS | 2 |
| VISIBILITY/WIPER | 1 |
| SEATS | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| SUSPENSION | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
Recalls (1)
24V60800013/08/2024
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 201
Recent Complaints
20251110CrashFireUNKNOWN OR OTHER
My vehicle was stolen. Dent on right back fender . Footage needs to be pulled from Gull Aire Village 34677. Witness was [XXX] . First dent. Sunpass has image. Reported to CLWR pd. Accident photos sent. Not same car. Allstate Insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
20250911ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
20250911ELECTRICAL SYSTEM
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
20250909ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
20250808ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
20250808ELECTRICAL SYSTEM
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
20250806SERVICE BRAKES
Car started to have low coolant when i would replace it instantly and i took it to a shop and they told me it has a recall.
20250718UNKNOWN OR OTHER
I have been waiting since October 2024 to get a remedy available to fix the recall on this vehicle. Dealership wonât even look at the car since the remedy is unavailable but this is a dangerous issue to have and know about without a fix anywhere in the foreseeable future.
20250512ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that upon driving and coming to a stop, there was an abnormal burning odor coming from the vehicle, and there was smoke coming front the A/C vents. The contact stated that a passenger who was occupying the front passenger's side seat and became aware of the abnormal burning odor. There was no warning light illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.
Mileage: 115,000
20250512ELECTRICAL SYSTEM
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that upon driving and coming to a stop, there was an abnormal burning odor coming from the vehicle, and there was smoke coming front the A/C vents. The contact stated that a passenger who was occupying the front passenger's side seat and became aware of the abnormal burning odor. There was no warning light illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.
Mileage: 115,000
20250417ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
20250417ELECTRICAL SYSTEM
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
20250414UNKNOWN OR OTHER
A recall was issued by BMW in August 2024. As of today, April 14, 2025, there is still no remedy issued by BMW to repair this issue. BMW states that the issue with the Water Pump Electrical Connector can cause a short circuit and engine fire.
20250406CrashELECTRICAL SYSTEM
Vehicle Information: â¢Year, Make, Model: 2016 BMW 328i GT â¢VIN: Provide VIN â¢Mileage: Insert Mileage Description of the Problem: I am experiencing recurring drivetrain malfunctions and overheating issues with my 2016 BMW 328i GT, which is currently under a nationwide recall issued in August 2024. Despite having coolant in the system, the vehicle overheats and displays a âdrivetrain malfunctionâ warning, forcing me to pull off the road and restart the car to temporarily clear the issue. Additionally, there appears to be a leak causing fluid to drip onto the belt and other components, further compromising the vehicleâs functionality and safety. My belt slips because of the leak and it has been severely deteriorated because of even after replacing it. The dealership has consistently advised me to repair this issue at my expense, quoting costs exceeding the value of the car. Only recently did I learn about the recall addressing this defect. The dealership has failed to provide
20250406CrashENGINE
Vehicle Information: â¢Year, Make, Model: 2016 BMW 328i GT â¢VIN: Provide VIN â¢Mileage: Insert Mileage Description of the Problem: I am experiencing recurring drivetrain malfunctions and overheating issues with my 2016 BMW 328i GT, which is currently under a nationwide recall issued in August 2024. Despite having coolant in the system, the vehicle overheats and displays a âdrivetrain malfunctionâ warning, forcing me to pull off the road and restart the car to temporarily clear the issue. Additionally, there appears to be a leak causing fluid to drip onto the belt and other components, further compromising the vehicleâs functionality and safety. My belt slips because of the leak and it has been severely deteriorated because of even after replacing it. The dealership has consistently advised me to repair this issue at my expense, quoting costs exceeding the value of the car. Only recently did I learn about the recall addressing this defect. The dealership has failed to provide
20250406CrashPOWER TRAIN
Vehicle Information: â¢Year, Make, Model: 2016 BMW 328i GT â¢VIN: Provide VIN â¢Mileage: Insert Mileage Description of the Problem: I am experiencing recurring drivetrain malfunctions and overheating issues with my 2016 BMW 328i GT, which is currently under a nationwide recall issued in August 2024. Despite having coolant in the system, the vehicle overheats and displays a âdrivetrain malfunctionâ warning, forcing me to pull off the road and restart the car to temporarily clear the issue. Additionally, there appears to be a leak causing fluid to drip onto the belt and other components, further compromising the vehicleâs functionality and safety. My belt slips because of the leak and it has been severely deteriorated because of even after replacing it. The dealership has consistently advised me to repair this issue at my expense, quoting costs exceeding the value of the car. Only recently did I learn about the recall addressing this defect. The dealership has failed to provide
20250325ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20250325ELECTRICAL SYSTEM
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20250310ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20250310ELECTRICAL SYSTEM
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Compare 2016BMW328I to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2016 BMW 328I have?▼
The 2016 BMW 328I has 94 NHTSA complaints, 14 crashes, 8 fires, 12 injuries, and 0 deaths reported.
Are there any recalls for the 2016 BMW 328I?▼
Yes, the 2016 BMW 328I has 1 recall(s). The most common affected component is ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2016 BMW 328I?▼
The most-complained component for the 2016 BMW 328I is ELECTRICAL SYSTEM with 21 complaints. Other frequently reported areas include ENGINE and UNKNOWN OR OTHER.
Is the 2016 BMW 328I safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.