Total Complaints
293 filings
BMW 328I · model year
293 NHTSA complaints, 11 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009BMW328I carries 293 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 11 crashes, 15 fires, 7 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 328I is air bags with 63 filings, followed by electrical system (59) and engine (47). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2009 328I. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
293 filings
Crashes Reported
11 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| AIR BAGS | 63 |
| ELECTRICAL SYSTEM | 59 |
| ENGINE | 47 |
| ENGINE AND ENGINE COOLING | 21 |
| FUEL/PROPULSION SYSTEM | 20 |
| SEAT BELTS | 14 |
| STEERING | 9 |
| EXTERIOR LIGHTING | 8 |
| POWER TRAIN | 8 |
| SEATS | 8 |
| UNKNOWN OR OTHER | 7 |
| ELECTRONIC STABILITY CONTROL (ESC) | 6 |
| VEHICLE SPEED CONTROL | 4 |
| WHEELS | 3 |
| STRUCTURE:BODY | 3 |
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may sho
ELECTRICAL SYSTEM:WIRING
BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and ai
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
BMW of North America, LLC (BMW) is recalling certain 2009 328i and 328xi, 2009-2011 335d, 2008-2012 M3 Coupe and M3 Convertible, and 2008-2011 M3 Sedan vehicles. The connection of the positive battery cable at the fuse box terminal may degrade, resulting in an intermittent loss of electrical power.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi,
ELECTRICAL SYSTEM
BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a spor
UNKNOWN- The wiring system/ security system is faulty and requires attention.
UNKNOWN- The wiring system/ security system is faulty and requires attention.
The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheating warning light illuminated. The vehicle was driven to the intended destination, which was nearby. The contact stated that the temperature gauge was displayed at 240. The contact stated he went inside the friend's residence, and when the contact walked back outside five minutes later, the entire front hood was engulfed in flames. The vehicle was unoccupied. The fire department arrived and extinguished the fire. The contact was informed of the loose wires; however, the cause of the fire had not been confirmed. The contact stated that the vehicle was consumed in the fire. The contact stated that the trunk of the vehicle was the only part left. The vehicle was not towed away. The remains of the vehicle were still in the contact friend's driveway. A fire report was filed. The contact stated that the vehicle was a total loss; however, the insurance company had not confirmed.
Mileage: 132,150
Seat occupancy sensor -- seat belt is inoperable on passenger side. Seat belt stuck in passengers seat back. "Active fault for seat occupancy sensor." Belt tensioner - "Drive belt starting to walk off tensioner pulley"
Car running lean oil leak getting hot,loss of power,jolting forward also my car has been in dealership shop for 2 years I'm being charged for services I know weren't done,overcharged,and my car still isn't fixed also the service manager told me he was aware of the recalls,when I told him to this was 4 days ago,however my car is being withheld from me,recalls have been known if it's been two yrs,they filed a lien June of last year I opposed it and they never responded back! My car still sits there causing injury to my livilyhood I've missed almost 1year of work I live in the Sierra's where it snows I can't get to work with no car!
Car running lean oil leak getting hot,loss of power,jolting forward also my car has been in dealership shop for 2 years I'm being charged for services I know weren't done,overcharged,and my car still isn't fixed also the service manager told me he was aware of the recalls,when I told him to this was 4 days ago,however my car is being withheld from me,recalls have been known if it's been two yrs,they filed a lien June of last year I opposed it and they never responded back! My car still sits there causing injury to my livilyhood I've missed almost 1year of work I live in the Sierra's where it snows I can't get to work with no car!
Car running lean oil leak getting hot,loss of power,jolting forward also my car has been in dealership shop for 2 years I'm being charged for services I know weren't done,overcharged,and my car still isn't fixed also the service manager told me he was aware of the recalls,when I told him to this was 4 days ago,however my car is being withheld from me,recalls have been known if it's been two yrs,they filed a lien June of last year I opposed it and they never responded back! My car still sits there causing injury to my livilyhood I've missed almost 1year of work I live in the Sierra's where it snows I can't get to work with no car!
While driving the car stalled. It happened multiple times. While driving and at a stop.
One recall was for air bag deployed I had the light for it on but it was on when I got it the original owner said it popped on him well he was parked and he never fixed it or did anything ... The other was a part of the computer pretty much in charge of cooling the car down it can make fire from melting and cause unfixable/ to constant issues .... Well my hole engine stopped working it was getting too hot miss firing coolent mixing with oil and started to smoke it was white smoke that came out didn't smell like anything crazy maybe mostly coolent and pretty much it had electric issues since I got it so the recall issue makes sense so I took it in to bmw Riverside they said they will fix all that and contact me it's been almost 2 weeks I live in my car I'm disabled and a mom I can't even go drive and see my child over this I have no income disabled type thing and no word what's wrong they said they might charge me a few of 287 but I'm disabled no income yet so that's out it tells me it
One recall was for air bag deployed I had the light for it on but it was on when I got it the original owner said it popped on him well he was parked and he never fixed it or did anything ... The other was a part of the computer pretty much in charge of cooling the car down it can make fire from melting and cause unfixable/ to constant issues .... Well my hole engine stopped working it was getting too hot miss firing coolent mixing with oil and started to smoke it was white smoke that came out didn't smell like anything crazy maybe mostly coolent and pretty much it had electric issues since I got it so the recall issue makes sense so I took it in to bmw Riverside they said they will fix all that and contact me it's been almost 2 weeks I live in my car I'm disabled and a mom I can't even go drive and see my child over this I have no income disabled type thing and no word what's wrong they said they might charge me a few of 287 but I'm disabled no income yet so that's out it tells me it
One recall was for air bag deployed I had the light for it on but it was on when I got it the original owner said it popped on him well he was parked and he never fixed it or did anything ... The other was a part of the computer pretty much in charge of cooling the car down it can make fire from melting and cause unfixable/ to constant issues .... Well my hole engine stopped working it was getting too hot miss firing coolent mixing with oil and started to smoke it was white smoke that came out didn't smell like anything crazy maybe mostly coolent and pretty much it had electric issues since I got it so the recall issue makes sense so I took it in to bmw Riverside they said they will fix all that and contact me it's been almost 2 weeks I live in my car I'm disabled and a mom I can't even go drive and see my child over this I have no income disabled type thing and no word what's wrong they said they might charge me a few of 287 but I'm disabled no income yet so that's out it tells me it
My car lost all power as if the battery died. BMW had a recall for the positive battery cable running from the battery in the trunk to the fuse box behind the glove box. This recall was apparently remedied prior to my ownership according to the dealership. I began to troubleshoot the issue and when the positive battery cable near the fuse box was moved by hand, the vehicle powered up immediately. The random loss of power issue persists even after the recall. While driving on the interstate prior to this happening, my dash lights went out along with the radio. Losing complete power to the vehicle while traveling at interstate speeds is an obvious hazard. The dealership says that recall repairs are not warrantied by the manufacturer and it would be an out of pocket expense to fix something that BMW already knows is a problem.
I was driving my car when all of a sudden the lights in the odometer started flickering and the car started putting and then shut off. Basically broke down on me. I cannot get it to stay on it feels like it has no power.
I was driving my car when all of a sudden the lights in the odometer started flickering and the car started putting and then shut off. Basically broke down on me. I cannot get it to stay on it feels like it has no power.
BMW told me they would not be covering reimbursement for repairs/part replaced which I believe were damaged/failed directly as a result of failed PCC value. Now the RECALL notice for the PCV value does state that certain parts would be replaced or reimbursement paid if they were damaged /repaired as a result of failed PCV VALUE. Here is a brief summary⦠I purchased the vehicle in April 2024. At the time had a mechanic check out the car. May 15 - took the car to BMW for outstanding PCV VALUE RECALL. the tech told me they also did courtesy inspection and I would need front shock n tires soon. I opted not to have the work done that day. May 23 - washed the car /checked fluids/tire pressure etc - and found the coolant was nearly empty. I called and texted the BMW tech who I was in contact with for the recall work - no response. June 4 - drive the car 100 miles stop at friends. During the trip the AC was not blowing cold air like it usually did. No check engine lights or any othe
The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud squeaky sound. The check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the PCV valve had failed. The vehicle was repaired under NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.
Mileage: 107,000
The contact owns a 2009 BMW 328I. The contact stated that the vehicle lost power steering assist while driving at an undisclosed speed. There was no warning light illuminated. The contact used excessive force while driving back to the residence. The vehicle was towed to a dealer where metal shavings were found in the steering pump. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000.
Mileage: 200,000
The contact owns a 2009 BMW 328I. The contact stated that while starting the vehicle, there was white smoke coming from the exhaust. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
Mileage: 58,000
Unknown/ Had recall on pcv heater control valve done by authorized BMW DEALER about 2 weeks ago. On date May 5 2023 Parked car, shut of engine,a smell of plastic and smoke started coming from hood area, flames erupted right away . Total loss
The contact owns a 2009 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle started shaking abnormally. The contact drove the vehicle to his residence. Later when the vehicle was started there was a large white cloud of smoke coming from the exhaust pipe. The vehicle was driven to his spouse's medical appointment; however, the vehicle could not be started, and the contact had the vehicle towed to his residence. The contact made several attempts to restart the vehicle however, the vehicle failed to start. The vehicle had not been taken to a dealer or independent mechanic. The contact had experienced a similar failure several months prior and had taken the vehicle to a dealer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Mileage: 58,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.