BMW 328I · model year

2000 BMW 328I

146 NHTSA complaints, 10 crash reports, and 7 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2000BMW328I carries 146 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 4 fires, 13 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 328I is air bags with 26 filings, followed by power train:automatic transmission (18) and structure:frame and members (17). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 2 investigation files overlapping the 2000 328I. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

146
Complaints
10
Crashes
4
Fires
13
Injuries
0
Deaths

Total Complaints

146 filings

Crashes Reported

10 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
AIR BAGS26
POWER TRAIN:AUTOMATIC TRANSMISSION18
STRUCTURE:FRAME AND MEMBERS17
POWER TRAIN8
STRUCTURE:BODY8
SUSPENSION7
AIR BAGS:SIDE/WINDOW6
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS5
ELECTRICAL SYSTEM5
TIRES4
AIR BAGS:FRONTAL3
ENGINE3
VEHICLE SPEED CONTROL2
ENGINE AND ENGINE COOLING:COOLING SYSTEM2
UNKNOWN OR OTHER2

Recalls (7)

21V40100027/05/2021

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with

19V85300026/11/2019

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag

19V85200026/11/2019

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing

00V04800017/02/2000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BRAKE LAMPS IN THESE VEHICLES ARE CONTROLLED BY A SWITCH ACTIVATED BY THE MOVEMENT OF THE BRAKE PEDAL. THIS SWITCH COULD FAIL INTERNALLY, CAUSING IT TO REMAIN EITHER IN THE "BRAKE LAMPS OFF" POSITION OR IN THE "BRAKE LAMPS ON" POSITION.

20V01800015/01/2020

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PS

14V42800011/06/2018

AIR BAGS

BMW of North America, LLC (BMW) is recalling certain model year 2000 323i sedans, coupes, convertibles, and Sports Wagons; 2000 328i sedans and coupes; 2001-2005 325i sedans, coupes, convertibles, and Sport Wagons; 2001-2005 325xi sedans and Sports Wagons; 2006 325i coupes and convertibles; 2001-200

02V22300009/08/2002

AIR BAGS:SIDE/WINDOW

ON CERTAIN 4-DOOR PASSENGER VEHICLES, THE SIDE AIR BAG SYSTEM COULD DEPLOY IN CERTAIN NON-CRASH IMPACTS, SUCH AS WHEN CONTACTING LARGE POTHOLES OR CURBS AT SUBSTANTIAL SPEEDS.

Recent Complaints

20210624AIR BAGS

May of 2019 my driver door airbag, driver side front to rear pillar airbag bursted open while driving 30mph on a flat smooth road. Took to BMW dealer and they informed me that there was a recall and they'd look into it. Days later picked up my car and they said they went off from aftermarket items on my car. Which is absurdly inaccurate. I'm an auto mechanic of 10 years and nothing I've done to my car has any effect on the airbag or safety systems of my car period. They were extremely rude, didn't want to fix the over $5000 of damage that was done to my interior. Treated me like I was some idiot. And didn't offer me a loaner vehicle for the 3 days they had my car either like they guarantee they do in the event of recalls.

20210317AIR BAGS

I WAS DRIVING THE VEHICLE IN THE EARLY MORNING STILL DARK ON A STATE ROAD AND RAINING VERY HARD COULD NOT SEE OUT THE WINDSHIELD. I BELIEVE I HIT A POT HOLE. THAT'S WHEN THE SIDE CURTAIN DEPLOYED ON THE RIGHT SIDE CAUSING DAMAGE TO THE HEADLINER AND A PILLAR POST. UNKNOWN WHY IT WENT OFF. I KNOW THERE'S A RECALL FOR THE FRONT AIRBAGS AND SOME FORUMS STATED THIS HAS HAPPENED TO THEM AS WELL. I INSPECTED THE VEHICLE AND I COULD NOT SEE ANY OTHER DAMAGE TO THE VEHICLE.

Mileage: 96,000

20200801AIR BAGS

SAFETY RECALL ON BMW 3-SERIES VEHICLES (MODEL YEAR 1999-2001) FOR DRIVER'S AIR BAG INFLATOR (NADI) . SINCE FEBRUARY 18,2020 I'VE BEEN TRYING TO HAVE BMW AGENT DEALER / CAR MAINTENANCE SERVICES IN CONCORD CA TO PERFORM THE REMEDY CONCERNING THIS ISSUE WITH NO RESULTS ( IT'S ALWAYS THE SAME REASON : SPARE PARTS ARE NOT AVAILABLE)

20200625AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAG) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT REACHED OUT TO TULLEY BMW OF NASHUA (147 DANIEL WEBSTER HWY, NASHUA, NH 03060; 603-888-5050) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

20200511AIR BAGS

TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE FAILURE MAY BE LINKED TO A RECALL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V853000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BMW OF ROCHESTER HILLS (45550 DEQUINDRE RD, SHELBY CHARTER TWP, MI 48317) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 170,000

20200319FireENGINE

TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, WHITE SMOKE EMITTED FROM THE VENTS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE DRIVER SIDE LOWER CONTROL ARM WAS DEFECTIVE AND THAT THE ELECTRONIC ENGINE POWER CONTROL WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE RADIATOR FLUID NEEDED FREQUENT TOP OFFS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

20200130AIR BAGS

TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V853000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

20181217STRUCTURE:BODY

TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE WAS COMING APART. THE VEHICLE WAS TAKEN TO NALLEY BMW OF DECATUR (1606 CHURCH ST, DECATUR, GA 30033, (404) 994-4329) WHERE IT WAS DIAGNOSED THAT A NEW SUBFRAME NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

20180910STRUCTURE:BODY

WHILE DRIVING ON THE ON THE FREEWAY I FELT AND HEARD A POPPING OR CLUNCK NOISE WHILE SHIFTING LIKE SOMETHING WAS GOING TO FALL OFF AND IT BECAME HARD TO CONTROL AND STEER SO I TOOK MY 2000 328I BMW INTO A PROFESSIONAL MECHANIC AND HE SAID THE PROBLEM IS THE SUBFRAME IS SEPARATING FROM THE BODY OF THE CAR, I WAS ALSO TOLD THIS IS A MANUFACTURER DEFECT. I LOOKED UP ONLINE AND THIS EXACT SAME THING IS HAPPENING TO OTHER MODELS OF THE BMW , I DONT DRIVE MY CAR HARD AND IT IS WELL MAINTAINED AND I BELIEVE BMW SHOULD RECALL THIS FACTORY ERROR AND PAY FOR IT

Mileage: 118,000

20180122CrashFireAIR BAGS

"TAKATA RECALL" I WAS HIT BY A DRIVER GOING APPROX 100MPH ON HIGHWAY 50E FROM BEHIND AND AFTER BEING SEVERALLY HIT MY TEKATA AIRBAG DAMAGED MY CHEST, HURT MY FACE, BURNED MY CLOTHES, ARMS, AND MADE IT IMPOSSIBLE TO BREATHE. THIS WOULDN'T HAVE HAPPENED IF BMW HAD MORE AVAILABILITY TO INFORM, REPLACE AND FIX SUCH A HORRIFIC EVENT.

Mileage: 167,000

20180122CrashFireSTRUCTURE:BODY

"TAKATA RECALL" I WAS HIT BY A DRIVER GOING APPROX 100MPH ON HIGHWAY 50E FROM BEHIND AND AFTER BEING SEVERALLY HIT MY TEKATA AIRBAG DAMAGED MY CHEST, HURT MY FACE, BURNED MY CLOTHES, ARMS, AND MADE IT IMPOSSIBLE TO BREATHE. THIS WOULDN'T HAVE HAPPENED IF BMW HAD MORE AVAILABILITY TO INFORM, REPLACE AND FIX SUCH A HORRIFIC EVENT.

Mileage: 167,000

20180122CrashFireENGINE

"TAKATA RECALL" I WAS HIT BY A DRIVER GOING APPROX 100MPH ON HIGHWAY 50E FROM BEHIND AND AFTER BEING SEVERALLY HIT MY TEKATA AIRBAG DAMAGED MY CHEST, HURT MY FACE, BURNED MY CLOTHES, ARMS, AND MADE IT IMPOSSIBLE TO BREATHE. THIS WOULDN'T HAVE HAPPENED IF BMW HAD MORE AVAILABILITY TO INFORM, REPLACE AND FIX SUCH A HORRIFIC EVENT.

Mileage: 167,000

20180116CrashAIR BAGS

TL* THE CONTACT OWNED A 2000 BMW 328I. WHILE DRIVING 65 MPH, THE CONTACT'S VEHICLE CRASHED INTO A WALL TO AVOID BEING STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000.

Mileage: 184,000

20171220AIR BAGS

I RECIEVED A NOTICE ABOUT THIS RECALL ABOUT 2 YEARS AGO AND HAD IT CHECKED AT BMW SANTA MARIA (CA). TYHEY SAID THEY WO0ULD ORDER THE PARTS AND CALL WHEN THEY CAME IN. HEARING NOTHING FOR A PERIOD OF TIME I WAS TOLD BMW WASN'T WILLING TO DO THE REPLACEMENT AT THAT TIME. THAT THE BELIEVED MY CAR WAS NOT AT RISK. WHEN I RECIECED A 2ND NOTICE I CALLED THEM AGAIN AND WAS TOLD THE REPAIRS HAD BEEN MADE. I ASKED TO SHOW ME PROOF OF THIS AND THEY HAVE NOT. I DO NOT KNOW WHAT TO DO NEXT.

Mileage: 139,349

20170625SUSPENSION

CAR WAS MAKING UNHEALTHY NOISES WHILE BEING DRIVEN AND ALSO WHEN GETTING ON AND OFF THE THE VEHICLE. NOISES WERE COMING FROM THE REAR AND MOSTLY UNDERNEATH, AS TIME GOES BY THE NOISES WERE PROGRESSIVELY GOTTEN WORSE. I FINALLY TOOK IT TO A SHOP TO GET IT CHECKED OUT AND THE MECHANIC FOUND THAT THE SUB-FRAME COMPLETELY RIPPED OFF FROM THE MAIN FRAME OF THE CAR. THE MECHANIC ADVISED THAT IT'S VERY DANGEROUS TO OPERATE THE VEHICLE AND THAT THE PROBLEM CAN OR MAY CAUSE A SERIOUS ACCIDENT, EVEN DEATH.

Mileage: 159,001

20170603ELECTRICAL SYSTEM

THERES A PROBLEM WITH THE GM5 MODULE INSIDE BMW'S THAT NEED TO BE RECALLED AND FIXED MY CURRENTLY ISN'T WORKING AND NONE OF MY DOORS WILL OPEN WHICH I CONSIDER A HUGE SAFETY HAZARD. FROM WHAT I UNDERSTAND I'M NOT THE ONLY ONE WITH THIS PROBLEM. BMW NEEDS TO AKNOWLEDGE THE PROBLEM THEY HAVE WITH THEIR CARS.

20161025AIR BAGS

TAKATA RECALL - MY AIR BAG LIGHT IS ON. EVIDENCE OF MOISTURE WAS DISCOVERED AFTER FURTHER INSPECTION BY A CERTIFIED BMW TECHNICIAN. THIS IS INLINE WILL THE CURRENT RECALL HOWEVER I AM BEING TOLD THAT MY VIN IS NOT AFFECTED. I AM EXTREMELY CONCERNED ABOUT MY SAFETY IN THE EVENT OF AN ACCIDENT. WHAT I AM EXPERIENCING IS EXACTLY WHAT IS DESCRIBED IN THE RECALL AND IT SHOULD BE REPAIRED BY BMW IN ACCORDANCE WITH THE RECALL AND THE LAW. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE RESOLVED ASAP BEFORE SOMETHING TRAGIC HAPPENS. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL VEHICLES THAT ARE AFFECTED BY THE FAULTY PARTS OR INSTALLATION OF THE AIR BAGS. *TR

Mileage: 990,000

20161012POWER TRAIN

I PARKED THE CAR AND WHEN I GOT BACK IN TO DRIVE AWAY, I COULDN'T BACK UP AFTER PUTTING IT IN REVERSE. ENGINED REVVED BUT WOULD NOT MOVE. I HAD TO PUSH CAR OUT OF PARKING SPACE. DEALER WANTS $ 5000.00 TO FIX, WHAT THEY SAY IS A COMMON PROBLEM WITH 2000 BMW 328I'S.

Mileage: 109,000

20160912AIR BAGS

TAKATA RECALL MY AIRBAG IN THE STEERING WHEEL DEPLOY. IT HAD BEEN PARKED FOR A WEEK OR SO GETTING FLUIDS CHANGED. WENT TO GO PICK IT UP AND THE AIRBAG IN THE STEERING WHEEL HAD DEPLOY. VEHICLE WAS PARKED TIME OF INCIDENT.

Mileage: 180,000

20160308FUEL/PROPULSION SYSTEM

I BROUGHT THIS CAR ON 3-2-16 WAS TOLD THERE WAS NO ISSUES . SAME DAY I DROVE IT WAS MAKING A NOISE I IMMEDIATELY CALL THEM THEY SAID I CAN BRING IT UP TOO THE SHOP THE NEXT DAY WHERE I BROUGHT THE CAR FROM . WENT TOO SHOP NO ANSWER NO ONE WAS THERE SO I LEFT I THEN MADE APPT TOO GET IT CHECK OUT FOR 3/8/16 THEY TOLD ME BAD NEWS AND CAR IS UNSAFE TOO DRIVE I WENT BACK TOO THE SHOP THERE NOT EVEN TRYING TOO REFUND ME ANY MONEY BACK .

Compare 2000BMW328I to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2000 BMW 328I have?
The 2000 BMW 328I has 146 NHTSA complaints, 10 crashes, 4 fires, 13 injuries, and 0 deaths reported.
Are there any recalls for the 2000 BMW 328I?
Yes, the 2000 BMW 328I has 7 recall(s). The most common affected component is AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2000 BMW 328I?
The most-complained component for the 2000 BMW 328I is AIR BAGS with 26 complaints. Other frequently reported areas include POWER TRAIN:AUTOMATIC TRANSMISSION and STRUCTURE:FRAME AND MEMBERS.
Is the 2000 BMW 328I safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.