BMW 328I · model year

1996 BMW 328I

36 NHTSA complaints, 2 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 1996BMW328I carries 36 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 5 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 328I is engine and engine cooling:engine with 3 filings, followed by air bags:frontal (2) and structure:body:door (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 2 investigation files overlapping the 1996 328I. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

36
Complaints
2
Crashes
0
Fires
5
Injuries
0
Deaths

Total Complaints

36 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ENGINE AND ENGINE COOLING:ENGINE3
AIR BAGS:FRONTAL2
STRUCTURE:BODY:DOOR2
VISIBILITY:SUN/MOON ROOF ASSEMBLY2
VEHICLE SPEED CONTROL2
UNKNOWN OR OTHER2
STRUCTURE:BODY:ROOF AND PILLARS2
POWER TRAIN:MANUAL TRANSMISSION2
POWER TRAIN:CLUTCH ASSEMBLY2
EXTERIOR LIGHTING:TAIL LIGHTS1
EXTERIOR LIGHTING:TURN SIGNAL1
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH1
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM1
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM1

Recent Complaints

20070817ELECTRICAL SYSTEM:HORN

TL*THE CONTACT OWNS A 1996 BMW 328I. HE STATED THAT THE HORN DID NOT WORK AND NOTICED THAT THE WIRES WERE CUT IN THE STEERING COLUMN AND UNDER THE HOOD. HE STATED THAT HE PURCHASED THE CLOCKSPRING, BUT IT WAS NOT COMPATIBLE WITH THE STEERING WHEEL. THE CURRENT MILEAGE WAS 97,120 AND THE APPROXIMATE FAILURE MILEAGE WAS 96720.

Mileage: 96,720

20040420LATCHES/LOCKS/LINKAGES

POWER LOCK ACTUATORS ON VEHICLE FAIL REPEATEDLY. BETWEEN 2000 AND 2003, THREE POWER LOCK ACTUATORS FAILED ON VEHICLE (BOTH REAR DOORS AND FRONT PASSENGER DOOR). SOMETIMES THE ACTUATORS GET STUCK IN THE LOCKED POSITION, SOMETIMES UNLOCKED. WALKED AWAY FROM VEHICLE WITH AN UNLOCKED DOOR ON SEVERAL OCCASIONS BEFORE DISCOVERING PROBLEM. IN ONE CASE (FRONT PASS. DOOR), DOOR LOCK WAS EVEN DIFFICULT (BUT NOT IMPOSSIBLE) TO OPERATE MANUALLY: THIS WAS STUCK IN THE LOCKED POSITION, MAKING ENTRY INTO THE VEHICLE VERY DIFFICULT.

20030612POWER TRAIN:AUTOMATIC TRANSMISSION

I HAVE A 328I BMW, AND THE INFORMATION IN THE OWNERS MANUAL STATES THAT YOU NEVER NEED TO CHANGE THE TRANSMISSION FLUID YET ON THE DAY IN QUESTION MY TRANSMISSION BEGAN TO STALL AND JERK. I THAN CALLED MY MECHANIC WHO I INFORMED OF THIS TROUBLE, HE THEN INFORMED ME TO BRING THE CAR TO HIM TO CHECK. I NEED TO ALSO TELL THAT THIS AUTOMOBILE DOES NOT HAVE A DIP STICK SO THERE IS NO WAY TO TELL IF THE TRANSMISSION FLUID IS GOING BAD PRIOR TO WHAT IS HAPPENING TO ME. WHEN I CALL BMW THEY INFORMED ME THAT THEY ONLY WARRANTY THE TRANSMISSION FLUID AND NOT THE TRANSMISSION, WHEN YOU CONSIDER THAT THE TRANSMISSION ONLY OPERATES CORRECTLY WHEN THE FLUID IS RIGHT. IN CONCLUSION I WOULD LIKE TO KNOW IF THERE ARE ANY OTHER SUCH CASES REPORTED AND IF SO WHAT IS MY COURSE OF ACTION IF ANY. THANK YOU. *JB

Mileage: 80,489

20030520SERVICE BRAKES, HYDRAULIC

THE BRAKES FAILED ON THE VEHICLE. *JB

20030520EXTERIOR LIGHTING

FOR THE LAST MONTH AND A HALF THE VEHICLE EXPERIENCED PROBLEMS WITH THE BRAKE LIGHTS AND THE PLATE LIGHTS. *JB

20020715AIR BAGS

AIR BAG LIGHT HAS COME ON AND HAS STAYED ON. AFTER CONTACTING DEALER, DEALER NOTED THAT AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT.*AK *SCC

20020701STRUCTURE:BODY:DOOR

INTERIOR LOCK LOCATED ON ALL FOUR DOORS. WILL LOCK PPASSENGER IN INSIDE OF DOORS WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.*AK

20020408ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

VEHICLE SELF DIAGNOISTICS PROVIDES ENGINE CHECK LIGHT WARNING. DIAGNOISTIC CODE INDICATES "LOW EMISSIONS EFFICIENCY". DEALER READ CODE AND REPORTED THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. FACTORY WARRANTY EXPIRED AT 80,000 MILES SO IT WAS NOT COVERED. REPLACEMENT COSTS ESTIMATED AT $1330. THIS FAILURE OCCURED LESS THAN 100,000 MILES ON VEHICLE. I UNDERSTAND THAT A RECALL WAS PERFORMED ON 1986 318I MODELS FOR FAILED CATALYTIC CONVERTER PARTS. THE BMW PARTS SOURCE MAY BE THE SAME FOR THE MODEL 328I WHICH WOULD BE WHY I EXPERIENCED THIS FAILURE. THIS MILEAGE IS VERY LOW FOR A CAT TO FAIL AND IS UNEXCEPTABLE FOR A QUALITY MANUFACTURED VEHICLE. *AK

20020408UNKNOWN OR OTHER

VEHICLE SELF DIAGNOISTICS PROVIDES ENGINE CHECK LIGHT WARNING. DIAGNOISTIC CODE INDICATES "LOW EMISSIONS EFFICIENCY". DEALER READ CODE AND REPORTED THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. FACTORY WARRANTY EXPIRED AT 80,000 MILES SO IT WAS NOT COVERED. REPLACEMENT COSTS ESTIMATED AT $1330. THIS FAILURE OCCURED LESS THAN 100,000 MILES ON VEHICLE. I UNDERSTAND THAT A RECALL WAS PERFORMED ON 1986 318I MODELS FOR FAILED CATALYTIC CONVERTER PARTS. THE BMW PARTS SOURCE MAY BE THE SAME FOR THE MODEL 328I WHICH WOULD BE WHY I EXPERIENCED THIS FAILURE. THIS MILEAGE IS VERY LOW FOR A CAT TO FAIL AND IS UNEXCEPTABLE FOR A QUALITY MANUFACTURED VEHICLE. *AK

20011217POWER TRAIN:MANUAL TRANSMISSION

WHILE DRIVING AND SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. DEALER HAS DETERMINED THAT CLUTCH HAD GONE BAD. PLEASE PROVIDE FURTHER DETAILS.*AK

20011217POWER TRAIN:CLUTCH ASSEMBLY

WHILE DRIVING AND SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. DEALER HAS DETERMINED THAT CLUTCH HAD GONE BAD. PLEASE PROVIDE FURTHER DETAILS.*AK

20011127POWER TRAIN:MANUAL TRANSMISSION

WHEN DRIVING AND UPON SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. CONSUMER HAS CONTACTED DEALER, DEALER HAS DETERMINED THAT CLUTCH WAS DEFFECTIVE. PLEASE PROVIDE FURTHER DETAILS. *AK

20011127POWER TRAIN:CLUTCH ASSEMBLY

WHEN DRIVING AND UPON SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. CONSUMER HAS CONTACTED DEALER, DEALER HAS DETERMINED THAT CLUTCH WAS DEFFECTIVE. PLEASE PROVIDE FURTHER DETAILS. *AK

20010516ELECTRICAL SYSTEM:IGNITION:SWITCH

SOMETIMES WHEN I PUT THE KEY INTO THE IGNITION AND TURN THE KEY TO START THE CAR, THE KEY TURNS FREELY (ALL THE WAY AROUND WITHOUT STARTING TE CAR). WHEN I REPORTED THE PROBLEM IN 1998 TO TE BMW DEALER IN COLUMBUS, GA, I WAS TOLD THAT THIS WAS A NORMAL REACTION. I WAS TOLD THAT THE CAR WAS "CHECKING" THE SECURITY SYSTEM. THIS CONTINUED TO HAPEN TWO-THREE TIMES A MONTH. YESTERDAY (MAY 12, 2001), I WAS DRIVING MY CAR AND STOPPED TO TURN IT OFF. THE IGNITION STUCK IN THE "ON" POSITION BUT I COULD PULL MY KEY OUT AND THE ENGINE WOULD CONTINUE TO RUN. I HAVE A MANUAL TRANSMISSION SO I HAD TO STALL THE CAR IN ORDER TO GET THE ENGINE TO STOP RUNNING. AFTER I WAS ABLE TO GET THE ENGINE TO CUT OFF, THE ELECTRICAL SYSTEM WAS STILL ON. I HAD TO DISCONNECT THE BATTERY TO GET THE ELECTRICAL SYSTEM TO TURN OFF. I BELIEVE THAT THE FREELY TURNING IGNITION AND THE STUCK IGNITION ARE RELATED.*AK

20010320ENGINE AND ENGINE COOLING:ENGINE

IS THERE A SAFETY ISSUE OR RECOMMENDATION FOR RECALL, OR MANY COMPLAINTS? I HAVE A 1996 328I CONV. WITH 56,000 MILES. I AM THE SECOND OWNER AS OF 8 MONTHS AGO. PURCHASED FROM A LOCAL MERCEDES DEALER WHERE IT WAS TAKEN ON TRADE. WE HAD A FEW OIL LEAKS REPAIRED WITH THE LATEST BEING THE OIL FILTER HOUSING ITSELF. I WAS INFORMED BY THE DEALER THAT THE HOUSING IS NOW BEING MANUFACTURED DIFFERENTLY. ORIGINALLY THE PLUGS IN THE HOUSING WERE PRESSED IN. APPARENTLY MANY LEAKED AND NOW THE HOUSING PLUGS ARE THE SCREW IN TYPE. I HAD A LEAK AT THE PLUG AREA AND NOW THE ENTIRE HOUSING HAS BEEN RECOMMENDED FOR REPLACEMENT.

20010131VEHICLE SPEED CONTROL

WHEN THE VEHICLE WAS PUT IN DRIVE IT ACCELERATED BACKWARDS WITH THE ENGINE RECING AT 40 TO 50 MILES PER HOUR AND HIT A TREE, PASSENGER SUSTAINED HEAD INJURY. NLM

20001219STRUCTURE:BODY:ROOF AND PILLARS

CONVERTIBLE TOP IS DEFECTIVE AND CONSUMER IS WAITING FOR DEALER TO REPLY, IT'S BEEN OVER ONE MONTH AND THE CONSUMER HAS HEARD NOTHING. (ATTORNEY FOR CLIENT) *SLC

20001205STRUCTURE:BODY:ROOF AND PILLARS

CONVERTIBLE TOP IS DEFECTIVE AND CONSUMER IS WAITING FOR DEALER TO REPLY, IT'S BEEN OVER ONE MONTH AND THE CONSUMER HAS HEARD NOTHING. (ATTORNEY FOR CLIENT) *SLC

20000824UNKNOWN OR OTHER

ENGINE CHECK LIGHT CONTINUED TO COME ON, EVEN THOUGH VEHICLE HAS BEEN SERVICED BY THE DEALERSHIP FOR THIS PROLBEM 3 TIMES IN THE LAST 18 MONTHS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

19990918POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)

PLASTIC PIVOT FOR CLUTCH RELEASE LEVER FAILED, CAUSING DISTORTION OF DIAPHRAGM SPRING, CAUSING FAILURE OF CLUTCH TO ENGAGE. I BELIEVE THIS PLASTIC PART THAT FAILED IS NEW IN THE 328I SERIES.

Compare 1996BMW328I to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 1996 BMW 328I have?
The 1996 BMW 328I has 36 NHTSA complaints, 2 crashes, 0 fires, 5 injuries, and 0 deaths reported.
What are the most common problems with the 1996 BMW 328I?
The most-complained component for the 1996 BMW 328I is ENGINE AND ENGINE COOLING:ENGINE with 3 complaints. Other frequently reported areas include AIR BAGS:FRONTAL and STRUCTURE:BODY:DOOR.
Is the 1996 BMW 328I safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.