Total Complaints
21 filings
AUDI Q8 · model year
21 NHTSA complaints, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024AUDIQ8 carries 21 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 3 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 Q8 is electrical system with 6 filings, followed by service brakes (5) and unknown or other (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 9 investigation files overlapping the 2024 Q8. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
21 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 6 |
| SERVICE BRAKES | 5 |
| UNKNOWN OR OTHER | 3 |
| VEHICLE SPEED CONTROL | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| ENGINE | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| STEERING | 1 |
AIR BAGS:SIDE/WINDOW
Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stan
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal M
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical conn
Owner: Jyima Ofori-Atta Vehicle: 2024 Audi Q8 E-Tron (55) VIN: WA15AAGEXRB031696 Current Mileage: Approximately 6,335 miles Dealer: Audi Van Nuys, Sherman Oaks, CA Lease Start Date: February 1, 2025 Car charging issue I recently received my vehicle back from service following an extended stay related to recurring charging system and software issues. While the vehicle has been returned to me, my primary concern is the likelihood that the same charging failure will occur again, as it has multiple times in the past. Due to the history of unresolved charging failures and the absence of a clearly communicated permanent fix, I am extremely concerned about the vehicleâs reliability moving forward. Since taking delivery of the vehicle, I have experienced multiple charging system failures that rendered the vehicle unable to charge and therefore inoperable. Charging failures occurred unpredictably and without warning. The issues were not limited to a single charger and occurred using both ho
Whenever the physical brakes are engaged during daily "brake cleaning" during the first mile of driving, or whenever the regenerative brakes do not engage, or when the physical brakes are engaged under heaving braking where the regenerative braking system's braking capacity is exceeded, the vehicle shudders as the brakes grip and slip. When inspected by Audi of Mendham, the service technician noted the rotors were "warped" and had "debris build-up". Despite the vehicle performing daily "brake cleaning", the build-up has remained. Despite normal use of the vehicle over the past 22,000 miles over two years, the rotor have warped causing inconsistent brake pressure to be applied. Under heavy braking where the regenerative system is exceeded, this could cause the vehicle to swerve due to uneven brake pressure being applied across the four wheels.
1. Failed/Malfunctioned Component: March 2025 - Air Conditioning (A/C) control valve, May 2025 - A/C line and seals. 2. Safety Risk: I heard an explosion underneath the vehicle shortly after parking the vehicle in a shopping center. Upon quick inspection, I did not initially observe any obvious broken parts, components, nor any warning lamps, messages or symptoms. The following day while charging the vehicle in my garage, I noticed a fluid leak emitting from under the vehicle. The fluid was identified as R1234YF refrigerant, which is flammable. The risk of that fluid igniting is even greater while the vehicle is charging. 3. The problem was reproduced by the dealer under both incidents (A/C control valve failure & A/C lines and seals explosion) and confirmed as a manufacturer defect. 4. The vehicle was inspected, serviced, and repaired at an authorized dealership on two occasions. 5. Warning lamps, messages, or other symptoms? Symptom in first instance was failure to blow cold air.
1. Failed/Malfunctioned Component: March 2025 - Air Conditioning (A/C) control valve, May 2025 - A/C line and seals. 2. Safety Risk: I heard an explosion underneath the vehicle shortly after parking the vehicle in a shopping center. Upon quick inspection, I did not initially observe any obvious broken parts, components, nor any warning lamps, messages or symptoms. The following day while charging the vehicle in my garage, I noticed a fluid leak emitting from under the vehicle. The fluid was identified as R1234YF refrigerant, which is flammable. The risk of that fluid igniting is even greater while the vehicle is charging. 3. The problem was reproduced by the dealer under both incidents (A/C control valve failure & A/C lines and seals explosion) and confirmed as a manufacturer defect. 4. The vehicle was inspected, serviced, and repaired at an authorized dealership on two occasions. 5. Warning lamps, messages, or other symptoms? Symptom in first instance was failure to blow cold air.
Front passenger door doesnât always open when using the inside door handle. When you pull the door handle the door partially unlatches not allowing the door to open. You must then release the door handle and then repull the handle for the door totally unlatch and open. I was told by the dealership that these electric door latchâs are poorly designed. Cars been in the dealership 6 times for this in the past 2 months and itâs still not fixed.
I have experienced a persistent brake vibration issue since I first acquired my 2024 Audi Q8 e-tron in December 2023. The vehicle has required two full brake rotor and pad replacements within 12,000 miles, which is highly abnormal and suggests a fundamental defect in the braking system. Audi North Miami acknowledged the issue and replaced the rotors and pads under warranty in October 2024. However, just four months later (February 2025), the exact same issue reoccurred, and now Audi is refusing to cover the repairs, claiming it is normal wear and tear. Brakes are a critical safety component, and the fact that a luxury SUV requires two full brake replacements in such a short period raises serious concerns about engineering defects or improper installation. This defect increases stopping distances and affects braking performance, putting the driver, passengers, and others at risk. I urge NHTSA to investigate whether the Audi Q8 e-tron braking system is defective and if other consumers ha
I was approaching an intersection with my left hand turn signal on and there were no cars oncoming and none behind me. As I went to turn the car slammed to a stop and I couldn't turn. I thought someone slammed into the back of me. The cars that were on the sides of the car at the traffic lights were alarmed as well. I had to back up and wait at the light. It was so dangerous, if the other cars weren't paying attention someone would have t-boned me and who knows what would have happened. My back and neck especially hurt for a few days. I immediately called the dealer and they said they never heard of that happening. I went through the car system and was able to turn off the pre sense, assuming that is what it is. It then happened AGAIN to my husband driving the car in the middle of an intersection making a left hand turn a week later. Someone almost hit him. This is a terribly unsafe program in the car. It is going to cause a bad accident. I don't know if there is a malfunction in my ca
I was approaching an intersection with my left hand turn signal on and there were no cars oncoming and none behind me. As I went to turn the car slammed to a stop and I couldn't turn. I thought someone slammed into the back of me. The cars that were on the sides of the car at the traffic lights were alarmed as well. I had to back up and wait at the light. It was so dangerous, if the other cars weren't paying attention someone would have t-boned me and who knows what would have happened. My back and neck especially hurt for a few days. I immediately called the dealer and they said they never heard of that happening. I went through the car system and was able to turn off the pre sense, assuming that is what it is. It then happened AGAIN to my husband driving the car in the middle of an intersection making a left hand turn a week later. Someone almost hit him. This is a terribly unsafe program in the car. It is going to cause a bad accident. I don't know if there is a malfunction in my ca
I was approaching an intersection with my left hand turn signal on and there were no cars oncoming and none behind me. As I went to turn the car slammed to a stop and I couldn't turn. I thought someone slammed into the back of me. The cars that were on the sides of the car at the traffic lights were alarmed as well. I had to back up and wait at the light. It was so dangerous, if the other cars weren't paying attention someone would have t-boned me and who knows what would have happened. My back and neck especially hurt for a few days. I immediately called the dealer and they said they never heard of that happening. I went through the car system and was able to turn off the pre sense, assuming that is what it is. It then happened AGAIN to my husband driving the car in the middle of an intersection making a left hand turn a week later. Someone almost hit him. This is a terribly unsafe program in the car. It is going to cause a bad accident. I don't know if there is a malfunction in my ca
Complaint Regarding Brake Safety Issue â 2024 Audi e-tron Q8 Launch Edition Under Warranty While driving my 2024 Audi e-tron Q8 Launch Edition, I encountered an accident ahead and had to brake hard. As I applied the brakes, the entire car began to shake violently, nearly causing me to lose control. Prior to this incident, I had already experienced pulsating braking at lower speeds, which made the vehicle feel unsafe. After the incident, I noticed that the car no longer brakes evenly, even at low speeds. I brought the vehicle to Rusnak Audi Service Department, where Service Advisor Jorge Canul initially stated that the issue was "normal" and attributed it to the front motor. When I expressed concerns about safety and requested further investigation, I was later informed that the issue was related to the rotors. Despite the fact that my vehicle is under the Audi factory warranty and Audi-paid maintenance program, I was told that Audi does not cover rotor replacements, even though the
On 3 separate occasions the vehicle has abruptly stopped while making a left turn endangering our lives. The pre-sense automatic braking malfunctions and stops the vehicle as we begin a left turn. The turn signal is engaged and the car incorrectly determines it needs to perform an emergency braking action. The only oncoming traffic is 200 yards or more away. In addition the lane keeping assistance on the vehicle in many cases also malfunctions abruptly steering the car into a left hand turn lane. We reported the issues to Audi service and they took no action other than informing us of some update coming in 2025.
On 3 separate occasions the vehicle has abruptly stopped while making a left turn endangering our lives. The pre-sense automatic braking malfunctions and stops the vehicle as we begin a left turn. The turn signal is engaged and the car incorrectly determines it needs to perform an emergency braking action. The only oncoming traffic is 200 yards or more away. In addition the lane keeping assistance on the vehicle in many cases also malfunctions abruptly steering the car into a left hand turn lane. We reported the issues to Audi service and they took no action other than informing us of some update coming in 2025.
On 3 separate occasions the vehicle has abruptly stopped while making a left turn endangering our lives. The pre-sense automatic braking malfunctions and stops the vehicle as we begin a left turn. The turn signal is engaged and the car incorrectly determines it needs to perform an emergency braking action. The only oncoming traffic is 200 yards or more away. In addition the lane keeping assistance on the vehicle in many cases also malfunctions abruptly steering the car into a left hand turn lane. We reported the issues to Audi service and they took no action other than informing us of some update coming in 2025.
Our Audiu Q8 has had a host of safety issues since purchased in December 2023 and we have been denied or delayed on a buyback twice. The vehicle has been unable to be moved 3 times due to battery (12V and relay) issues that left my wife and [XXX] stranded at home. On one occasion the vehicle could not be moved by the tow service whatsoever. The charging system cable (known to cause fire hazard by Audi with open safety bulletins) created a fire in our 240 outlet box and also melted the plug and connected cable. The vehicle also continues to read road signs on exit ramps and hard brake check almost causing accidents while driving on the highway with cruise control. The feature for traffic sign recognition is tuned off but the vehicle continues to do this hard and sudden brake checking. Audi continues to drag their feet on repairs and still has not reimbursed us for electrical expenses from the fire damage over 6 weeks later. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
Our Audiu Q8 has had a host of safety issues since purchased in December 2023 and we have been denied or delayed on a buyback twice. The vehicle has been unable to be moved 3 times due to battery (12V and relay) issues that left my wife and [XXX] stranded at home. On one occasion the vehicle could not be moved by the tow service whatsoever. The charging system cable (known to cause fire hazard by Audi with open safety bulletins) created a fire in our 240 outlet box and also melted the plug and connected cable. The vehicle also continues to read road signs on exit ramps and hard brake check almost causing accidents while driving on the highway with cruise control. The feature for traffic sign recognition is tuned off but the vehicle continues to do this hard and sudden brake checking. Audi continues to drag their feet on repairs and still has not reimbursed us for electrical expenses from the fire damage over 6 weeks later. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
Our Audiu Q8 has had a host of safety issues since purchased in December 2023 and we have been denied or delayed on a buyback twice. The vehicle has been unable to be moved 3 times due to battery (12V and relay) issues that left my wife and [XXX] stranded at home. On one occasion the vehicle could not be moved by the tow service whatsoever. The charging system cable (known to cause fire hazard by Audi with open safety bulletins) created a fire in our 240 outlet box and also melted the plug and connected cable. The vehicle also continues to read road signs on exit ramps and hard brake check almost causing accidents while driving on the highway with cruise control. The feature for traffic sign recognition is tuned off but the vehicle continues to do this hard and sudden brake checking. Audi continues to drag their feet on repairs and still has not reimbursed us for electrical expenses from the fire damage over 6 weeks later. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
Driving at 70 mph car lost power to wheels and coasted to stop. No response from accelerator. Battery was charged about 60%
Driving at 70 mph car lost power to wheels and coasted to stop. No response from accelerator. Battery was charged about 60%
From the first day I purchase the vehicle, even when the sales person was walking me through the vehicle, the vehicle window was constantly retracting itself lower when i tried to close it. When the window is half way open, and the driver is trying to close the window, the window automatically retracts and lowers the window. causing distraction for the driver and safety hazards from the road and environmental conditions.
I have two Q8 Etron, and this q8 is also having the same issue as my other q8. When the windows are open half way, and the driver is trying to close the window because the car is moving faster speed, the window automatically retracts and opens the window even lower. this is really distracting to the driver especially when there is a safety hazard on the road or the weather. please address this issue to improve safety of the vehicle
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.