Total Complaints
170 filings
AUDI Q7 · model year
170 NHTSA complaints, 8 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2018AUDIQ7 carries 170 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 0 fires, 4 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 Q7 is engine with 34 filings, followed by exterior lighting (19) and unknown or other (18). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 9 investigation files overlapping the 2018 Q7. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
170 filings
Crashes Reported
8 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 34 |
| EXTERIOR LIGHTING | 19 |
| UNKNOWN OR OTHER | 18 |
| ELECTRICAL SYSTEM | 15 |
| SUSPENSION | 15 |
| SERVICE BRAKES | 12 |
| STEERING | 7 |
| POWER TRAIN | 7 |
| WHEELS | 6 |
| FUEL/PROPULSION SYSTEM | 5 |
| SEAT BELTS | 4 |
| VEHICLE SPEED CONTROL | 2 |
| TIRES | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
STRUCTURE:BODY:ROOF AND PILLARS
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
STEERING
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
ALERT " Left Front side marker light defective" see owner manual. That is the message
The car has always (including during warranty period) required addition of engine oil in between scheduled maintenance interval, and problem got worse as function of age/miles. Audi has diagnosed this issue and it has been determined that the engine consumes excessive oil and requires new piston skirt. The cost of the labor is not something Audi is willing to pay for and there is a class action lawsuit. Audi has sent an email/letter to certain owners of the vehicle. My VIN for some reason wasn't included but now Audi has verified, but not willing to pay for the cost to replace the engine or fix it.
Excessive oil consumption and potential for engine to blow up
Left Front side marker light faulty. is the warning on the dashboard - I have noticed there is a recall I believe 2017 2018 for the same part and this is on a 2019 so it's obviously the part it actually says if there's a software fix
Left Front side marker light faulty. is the warning on the dashboard - I have noticed there is a recall I believe 2017 2018 for the same part and this is on a 2019 so it's obviously the part it actually says if there's a software fix
The crankcase ventilation valve is malfunctioning resulting in excessive oil consumption and unsafe idling. The Extended Warranty dated 5/24/19 with Number AWA-19-03 should be extended to other model years.
Right Front Parking Light Defective
2018 Audi Q7 piston melting diagnosed by a certified mechanic due to excessive oil consumption due to defective pistons. A class action suit was filed. And a warranty extension extension issued. There is no record of a warranty extension and should be. Please advise
This vehicle developed low oil alerts within 6 weeks of me receiving it with normal city driving. Multiple testing visits and comprehensive consumption testing later, it continued to have the low oil alerts very frequently and various random malfunction alerts like parking brake alert etc. For each complaint I took it to the dealership and did whatever they recommended but no eventual resolution was found. Early October this year, in the middle of traffic multiple alerts came on including drive system malfunction, parking brake malfunction and start stop malfunction. So many that the whole console just lit up and the car started rocking in the middle of traffic and I had to slow down to keep the vehicle in control. The car was rocking visibly and I had difficulty in maneuvering it to a safe location . I contacted the dealership and they gave me an appointment 4 weeks out saying that since the lights were solid and not flashing I could choose to drive the car. However it didnât look
Catastrophic engine failure, this occurred 2 weeks after a service appointment where nothing was detected. The car only had 86,000 miles and it is unrepairable. We have now found that this could be due to a design flaw in this model which we were unaware of.
I am reporting a progressive oil consumption defect that led to a catastrophic engine failure in my 2018 Audi Q7. The vehicle was purchased Certified Pre-Owned (CPO). I reported the excessive oil use to an Audi dealer. The dealer attempted to address the issue by performing an engine cleaning/flush, but the engine failed shortly afterwards. Over time, the vehicle required frequent top-offs between service intervals. Eventually, the engine suffered a mechanical failure, resulting in a broken exhaust valve and internal engine damage while driving on the highway. The Audi dealer provided a repair estimate of approximately $12,000. Audi of America offered 40% assistance to make the repair, but does not recognize the underlying excessive oil consumption issue. Furthermore, the proposed repair only replaces the damaged valve and related components, but does not address the underlying excessive oil consumption that caused the failure. This means the vehicle may still: â¢unexpectedly run l
The console displays side marker light defective warning, but both the side marker lights are working
The contact owns a 2018 Audi Q7. The contact stated that on several occasions while driving at various speeds, an orange triangle warning symbol and a message that the "Driverâs side Front Marker Defective - See Ownerâs Manual" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the front driverâs side marker needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,901.
Mileage: 84,901
While driving on I-90 in January 2025, the steering wheel malfunctioned causing loss of control of the car. The warning message came on the dashboard to immediately stop driving. Was able to pull off to the shoulder, turn the vehicle off, and call AAA for assistance. They towed the car to a repair shop.
Both rear coil springs broke which the Audi shop has said is very rare to have happened
The contact owns a 2018 Audi Q7. The contact stated that there was an abnormal fuel odor inside the cabin of the vehicle at start-up, and the MMI System warning light remained illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired; however, the MMI System was not fixed. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Mileage: 93,000
The contact owns a 2018 Audi Q7. The contact stated that there was an abnormal fuel odor inside the cabin of the vehicle at start-up, and the MMI System warning light remained illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired; however, the MMI System was not fixed. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Mileage: 93,000
Passenger side rear coil spring broken, shocks leaking. Confirmed by dealer. No warning lamps, messages. Potential safety risks include: Suspension compromise with the balance and alignment of the vehicle. There is a risk of loss of control especially with emergency maneuvers or sharp turns. This leads to poor vehicle control, increase risk of roll of vehicle and braking control. Can cause uneven wear on tires which can cause a blow out or loss of grip on roads. The leaking shocks puts stress on other parts of the vehicle. Suspension may not respond correctly if the vehicle were to hit a pothole or make a sudden turn. The broken coil can puncture a tire, causing loss of control which can result in an accident. The vehicle is garaged year round, maintained very well, with no excessive wear and tear. One owner vehicle.
#1 CYLINDER LOST COMPRESSION CAUSING CAR TO ALMOST IMMEDIATELY STOP WHILE DRIVING 78MPH ON THE INTERSTATE. CAR WAS TOWED BACK TO MANUFACTURER WHERE I BOUGHT THE CAR. THE CAR 2018 AUDI Q7 HAS 68,000 MILES, ALL SERVICING OF VEHICLE WAS DONE AT DEALERSHIP WHERE I BOUGHT THE CAR. NEVER ANY PROBLEMS WITH ENGINE EXCEPT THE OCCASIONAL NEED FOR ENGINE OIL REQUIRING BEING TOPPED OFF.
The rear passenger side suspension spring coil broke while driving. The possibility of this failure puncturing a tire, dislodging from the vehicle into traffic, or causing control/stability issues of the vehicle is significant. The vehicle has been towed and is sitting until a fix is determined. No warnings were given before the incident. It happened on a smooth, flat, straight road at the time of occurrence.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.