AUDI Q7 · model year

2014 AUDI Q7

65 NHTSA complaints, 4 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2014AUDIQ7 carries 65 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 4 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 Q7 is fuel/propulsion system with 11 filings, followed by engine (10) and electrical system (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 9 investigation files overlapping the 2014 Q7. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

65
Complaints
4
Crashes
0
Fires
4
Injuries
0
Deaths

Total Complaints

65 filings

Crashes Reported

4 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: 4/5

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM11
ENGINE10
ELECTRICAL SYSTEM7
FUEL SYSTEM, GASOLINE5
VEHICLE SPEED CONTROL5
POWER TRAIN4
AIR BAGS3
UNKNOWN OR OTHER3
VISIBILITY/WIPER3
SUSPENSION3
STEERING2
LATCHES/LOCKS/LINKAGES1
EXTERIOR LIGHTING1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
SEAT BELTS1

Recalls (2)

23V08600015/02/2023

EQUIPMENT:OTHER:LABELS

Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehic

17V29800003/05/2017

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Recent Complaints

20251020FUEL/PROPULSION SYSTEM

Gas leak under left passenger side of the vehicle.

20250829ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

The contact owns a 2014 Audi Q7. The contact stated that while driving 60 MPH, there was an abnormal beeping sound coming from the warning light on the instrument panel. The message "Low Coolant" was displayed. In addition, the vehicle stalled. The contact was unable to move over to the side of the road. The contact raised the hood and refilled the coolant reservoir. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in the Volkswagen Emissions Scandal several years ago, and the vehicle was repaired. The contact stated that the failure persisted. The contact related the failure to the EGR (Exhaust Gas Recirculation), where the valve recirculates exhaust gas to lower combustion temperatures and reduce nitrogen oxide (NOx) emissions. The manufacturer was not made aware of the issue. The failure mileage was approximately 111,000.

Mileage: 111,000

20250613FUEL SYSTEM, GASOLINE

The contact owns a 2014 Audi Q7. The contact stated that while the vehicle was parked, there was an abnormally strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with fuel filter flange failure. The contact was informed that the fuel filter flange needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline); however, the recall repair had been performed in December 2017. The contact was informed that the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 38,000.

Mileage: 38,000

20250531CrashAIR BAGS

Component/System That Failed: The airbag system failed to deploy during a frontal collision. The vehicle’s front driver and passenger airbags did not activate at the time of impact. The airbag system is still present in the vehicle and is available for inspection upon request. ⸻ Safety Risk: The failure of the airbags to deploy during a significant front-end collision put my safety and the safety of my passengers at serious risk. The impact was forceful enough to cause frame displacement and over $11,000 in structural damage, rendering the vehicle inoperable. Had the collision occurred at a slightly higher speed or involved another passenger vehicle, the lack of airbag protection could have resulted in serious injury or death. ⸻ Reproduced or Confirmed by a Dealer or Service Center: The issue has not been reproduced, as it occurred during a single collision event. However, an independent body shop has confirmed structural frame damage, and Audi of America was provided photos,

20241107FUEL SYSTEM, GASOLINE

The contact owns a 2014 Audi Q7. The contact stated that while inside or outside the vehicle, there was an abnormally strong gasoline odor detected. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was previously repaired under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline); however, the failure recurred and there was no warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

20240813FUEL/PROPULSION SYSTEM

Over a period of a week started to smell fuel in the cabin area. I took the vehicle to my mechanics as the closest Audi dealer in 1hr 15mins away on I-10 in mobile Alabama and I did not want to risk the drive. It turns out that the q7 has a recall for 20Z8 which is the fuel pump flange, since the mechanic I use works on Europe models and has worked on both my Audi's before I requested him to complete the job since it was a safety recall. Then I attached all the information to Audi of America stating what the issue was and why I didn't take it to Audi of mobile due to my safety I received an email back from Audi stating since I didn't take the vehicle to mobile and not to a Audi dealership they would not pay for the repairs. Due to the smell of gas and the distance I needed to travel for the repair I deemed this a safety risk for both myself and other road users. Also was not sent anything by Audi about a safety recall for either of my Audi's so how is one meant to know about these thi

20240620FUEL SYSTEM, GASOLINE

The contact owns a 2014 Audi Q7. The contact stated that there was an occasional fuel odor from the exterior of the vehicle and the driver’s side rear seat. The contact was advised by the manufacturer, that the vehicle was previously repaired under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline). The contact who is an independent mechanic discovered he could access the fuel tank through the driver’s side rear seat. In addition, the contact noticed the fuel tank had been temporarily repaired with a fuel pump flange to prevent the fuel tank from being cracked over time. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000.

Mileage: 153,000

20240612FUEL/PROPULSION SYSTEM

the vehicle was leaking gas. the vehicle rarely would start. fuses easily burn out or go bad due to possible electrical problems. now I am having to purchase maybe it is called a drive shaft? or something that makes the vehicle not go or start?? I am not a mechanic but I pay a lot of money on this vehicle every month, the repairs are extremely high and not wating to ruin my credit due to neglect part of Audi company. I will also get pictures as soon as the mechanic can get the parts and start working on the next problem.

20240612UNKNOWN OR OTHER

the vehicle was leaking gas. the vehicle rarely would start. fuses easily burn out or go bad due to possible electrical problems. now I am having to purchase maybe it is called a drive shaft? or something that makes the vehicle not go or start?? I am not a mechanic but I pay a lot of money on this vehicle every month, the repairs are extremely high and not wating to ruin my credit due to neglect part of Audi company. I will also get pictures as soon as the mechanic can get the parts and start working on the next problem.

20240612SUSPENSION

the vehicle was leaking gas. the vehicle rarely would start. fuses easily burn out or go bad due to possible electrical problems. now I am having to purchase maybe it is called a drive shaft? or something that makes the vehicle not go or start?? I am not a mechanic but I pay a lot of money on this vehicle every month, the repairs are extremely high and not wating to ruin my credit due to neglect part of Audi company. I will also get pictures as soon as the mechanic can get the parts and start working on the next problem.

20240402FUEL/PROPULSION SYSTEM

It seems that there is a leak around my fuel tank. That resembles something Audi has put in a recall for other vehicles of my year make and model, but my vin isn’t included in the recall.

20240208ENGINE

I am experiencing a severe oil leak between the engine and gearbox of my Audi Q7. This issue poses a safety risk due to potential engine malfunctions and accidents. Many Hello My name is [XXX] , owner of 2014 Q7 tdi. I am writing to bring to your attention a prevalent issue that has been reported by numerous Audi Q7 TDI vehicle owners, including myself. It has come to my attention, through various online forums such as AudiForum, that a significant number of Q7 TDI owners are experiencing oil leaks between the engine and gearbox. This issue poses a safety risk due to potential engine malfunctions and accidents. Many other Q7 owners have reported similar problems, and Audi America is aware of the issue. Warning signs appear when oil levels are low, indicating the need for constant oil replenishment. The component in question is available for inspection upon request. This issue not only poses a potential safety risk but also has the potential to cause significant damage to the vehicl

20240208POWER TRAIN

I am experiencing a severe oil leak between the engine and gearbox of my Audi Q7. This issue poses a safety risk due to potential engine malfunctions and accidents. Many Hello My name is [XXX] , owner of 2014 Q7 tdi. I am writing to bring to your attention a prevalent issue that has been reported by numerous Audi Q7 TDI vehicle owners, including myself. It has come to my attention, through various online forums such as AudiForum, that a significant number of Q7 TDI owners are experiencing oil leaks between the engine and gearbox. This issue poses a safety risk due to potential engine malfunctions and accidents. Many other Q7 owners have reported similar problems, and Audi America is aware of the issue. Warning signs appear when oil levels are low, indicating the need for constant oil replenishment. The component in question is available for inspection upon request. This issue not only poses a potential safety risk but also has the potential to cause significant damage to the vehicl

20231115FUEL/PROPULSION SYSTEM

About a month ago I smelled and noticed a fuel leak had a mechanic check it out he said it was leaking by the fuel pump flange and it was a recall and it looks like it wasn’t fix at all or wasn’t fixed properly I contacted Audi and they said it was fixed but they have no records of it being fixed!!

20231031TIRES

The contact owns a 2014 Audi Q7 equipped with Nexen HP, Tire Line: Roadian, Tire Size: 275/45/R20, DOT Number: 8YEHDECR2122. The contact stated that after washing her vehicle she noticed that a bubble had formed on the side wall of the passenger’s side front tire. The contact stated that the front tires were constantly losing air. The contact stated that this was the fourth set of tires that had a failure from the same retailer. The contact had originally purchased the first set of tires over one year ago, and all the tires had experienced the failures. The manufacturer was not notified of the failure. The approximate vehicle failure mileage was 120,000. The tire failure mileage was approximately 1,200.

Mileage: 120,000

20230921ENGINE

The contact owns a 2014 Audi Q7. The contact stated while starting the vehicle, there was a fuel and exhaust odor entering the cabin of the vehicle. There were no warning lights illuminated. The contact stated that the odor was more prominent in colder weather and the failure had occurred intermittently while the vehicle was idling. The vehicle was taken to the dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.

Mileage: 93,000

20230921FUEL SYSTEM, GASOLINE

The contact owns a 2014 Audi Q7. The contact stated while starting the vehicle, there was a fuel and exhaust odor entering the cabin of the vehicle. There were no warning lights illuminated. The contact stated that the odor was more prominent in colder weather and the failure had occurred intermittently while the vehicle was idling. The vehicle was taken to the dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.

Mileage: 93,000

20230117POWER TRAIN

We have a 2014 Audi Q7 with 60K mileage that we serviced and maintained by Hoffman Audi all the time. On December 27th, while on the freeway, the engine was shut down without any prior alert, with a lot of smoke and oil leakage. With our minimal knowledge, it appears the gasket was frozen, causing the coolant to leak into the engine's unwanted part and damage it completely. This is a manufacturing and poor-quality Audi product that could have risked the life of the passengers on board. We filed a complaint to Audi USA with no response, and insurance declined. We need your kind attention to help us in finding a way to fix the issue as why did Hoffman service center never figure out the issue, if there was one, and why did Audi not give any alert before such a disaster took place that will cost us >24K to fix a $35K car.

20230117SUSPENSION

We have a 2014 Audi Q7 with 60K mileage that we serviced and maintained by Hoffman Audi all the time. On December 27th, while on the freeway, the engine was shut down without any prior alert, with a lot of smoke and oil leakage. With our minimal knowledge, it appears the gasket was frozen, causing the coolant to leak into the engine's unwanted part and damage it completely. This is a manufacturing and poor-quality Audi product that could have risked the life of the passengers on board. We filed a complaint to Audi USA with no response, and insurance declined. We need your kind attention to help us in finding a way to fix the issue as why did Hoffman service center never figure out the issue, if there was one, and why did Audi not give any alert before such a disaster took place that will cost us >24K to fix a $35K car.

20230117ENGINE

We have a 2014 Audi Q7 with 60K mileage that we serviced and maintained by Hoffman Audi all the time. On December 27th, while on the freeway, the engine was shut down without any prior alert, with a lot of smoke and oil leakage. With our minimal knowledge, it appears the gasket was frozen, causing the coolant to leak into the engine's unwanted part and damage it completely. This is a manufacturing and poor-quality Audi product that could have risked the life of the passengers on board. We filed a complaint to Audi USA with no response, and insurance declined. We need your kind attention to help us in finding a way to fix the issue as why did Hoffman service center never figure out the issue, if there was one, and why did Audi not give any alert before such a disaster took place that will cost us >24K to fix a $35K car.

Compare 2014AUDIQ7 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2014 AUDI Q7 have?
The 2014 AUDI Q7 has 65 NHTSA complaints, 4 crashes, 0 fires, 4 injuries, and 0 deaths reported.
What is the safety rating for the 2014 AUDI Q7?
The 2014 AUDI Q7 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of 4/5.
Are there any recalls for the 2014 AUDI Q7?
Yes, the 2014 AUDI Q7 has 2 recall(s). The most common affected component is EQUIPMENT:OTHER:LABELS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2014 AUDI Q7?
The most-complained component for the 2014 AUDI Q7 is FUEL/PROPULSION SYSTEM with 11 complaints. Other frequently reported areas include ENGINE and ELECTRICAL SYSTEM.
Is the 2014 AUDI Q7 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2014 AUDI Q7 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.