2024 AUDI Q5

23 complaints filed with NHTSA.

23
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING7
FORWARD COLLISION AVOIDANCE: WARNINGS4
SERVICE BRAKES4
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL3
STRUCTURE:BODY2
ELECTRICAL SYSTEM1
ENGINE1
TIRES1

Recalls (4)

23V84200013/12/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charg

25V08000012/02/2025

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

25V29400007/05/2025

ENGINE

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

24V25100003/04/2024

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical conn

Recent Complaints

20251216FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Audi has a pre-sense mechanism that cannot be permanently turned off. I have almost been hit three times when the Audi brakes FOR NO REASON at all; people almost rear-end me because the Audi comes to an immediate halt. And there is no reason for the pre-sense to engage when it does go off. They are flukes. I am going to get seriously injured.

20251216FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Audi has a pre-sense mechanism that cannot be permanently turned off. I have almost been hit three times when the Audi brakes FOR NO REASON at all; people almost rear-end me because the Audi comes to an immediate halt. And there is no reason for the pre-sense to engage when it does go off. They are flukes. I am going to get seriously injured.

20251216FORWARD COLLISION AVOIDANCE: WARNINGS

Audi has a pre-sense mechanism that cannot be permanently turned off. I have almost been hit three times when the Audi brakes FOR NO REASON at all; people almost rear-end me because the Audi comes to an immediate halt. And there is no reason for the pre-sense to engage when it does go off. They are flukes. I am going to get seriously injured.

20251030SERVICE BRAKES

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2023, including through the dealer's online service request system. However, the dealer repeatedly failed to document braking concern on repair orders until insistent during

20251030FORWARD COLLISION AVOIDANCE: WARNINGS

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2023, including through the dealer's online service request system. However, the dealer repeatedly failed to document braking concern on repair orders until insistent during

20251027SERVICE BRAKES

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2025, including through the dealer’s online service request system. However, the dealer repeatedly failed to document the braking concern on repair orders until I insiste

20251027FORWARD COLLISION AVOIDANCE: WARNINGS

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2025, including through the dealer’s online service request system. However, the dealer repeatedly failed to document the braking concern on repair orders until I insiste

20251027FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2025, including through the dealer’s online service request system. However, the dealer repeatedly failed to document the braking concern on repair orders until I insiste

20251001SERVICE BRAKES

Audi Pre-Sense keeps braking prematurely when there is no car present or in its field of view. The SUV brakes without warning and when trying to make a left turn (happened twice already) or while driving on the highway. When the vehicle brakes without warning there is a chance that another vehicle will drive into the rear of my vehicle or I will lose control due to the unexpected and unwarranted braking action. The problem has been reported and documented my my local Audi dealership repair facil

20251001FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Audi Pre-Sense keeps braking prematurely when there is no car present or in its field of view. The SUV brakes without warning and when trying to make a left turn (happened twice already) or while driving on the highway. When the vehicle brakes without warning there is a chance that another vehicle will drive into the rear of my vehicle or I will lose control due to the unexpected and unwarranted braking action. The problem has been reported and documented my my local Audi dealership repair facil

20250701STRUCTURE:BODY

Incident date: 06/30/25, Lift gate has closed while still trying to retrieve items from the cargo area, it seems if key is on the person and somehow the kick sensor was activated by accident the lift gate will shut down, the vehicle did make a beeping sound yet I was not clear where/what until the lift gate is coming down on me so I had to quickly move, the lift gate was quite close yet no sensor was activated to prevent the lift gate from shutting. This incident occurred prior to this date and

20250617SERVICE BRAKES

I am writing regarding a serious issue with my 2024 Audi Q5, which I purchased brand new and have owned for only 12 months. The vehicle has developed premature rotor wear, which is entirely unexpected given its age, my normal driving habits, and Audi’s reputation for quality. Brake rotors should not require replacement this early unless there is a manufacturing or material defect. This vehicle is still under warranty, and I am requesting that Audi inspect the braking system immediately and

20250408FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Audi pre sense has applied the breaks and cause dangerous situations a total of three times. This occurred twice within the first six months I had the car. I made a left turn and the car suddenly stopped in the intersection and applied the brakes with great force that I was jolted quite hard. I brought the car into an Audi dealership and they adjusted the Audi pre sense settings to be less sensitive but the issue happened again recently. The situation was the same where the brakes suddenly were

20250325TIRES

Purchased 2024 brand new Audi Q5 with Kumho tires - KL33  235\55R19 from manufacturer Dec 2023. Have the car serviced at the Audi dealership per service recommendation. Tires were inspected and deemed roadworthy Jan 2025. By [XXX] (15 months post new purchase of vehicle) rear tire shredded on highway due to a known detreading issue with the Kumho tires. Causing pulling of vehicle into the central lane on highway. No accident or fatalities. Had emergency replacement of the affected tire and eval

20250123FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Component/System Malfunction: The Audi Pre-Sense system has malfunctioned on multiple occasions. The system is available for inspection upon request. What Happened: On two separate occasions, the Pre-Sense system erroneously activated while making an unprotected left turn at a signal-controlled intersection. In both instances, the left turn signal was activated. After waiting for an oncoming vehicle to pass, I began the left turn. Despite the vehicle having passed, the Pre-Sense system activate

20250123FORWARD COLLISION AVOIDANCE: WARNINGS

Component/System Malfunction: The Audi Pre-Sense system has malfunctioned on multiple occasions. The system is available for inspection upon request. What Happened: On two separate occasions, the Pre-Sense system erroneously activated while making an unprotected left turn at a signal-controlled intersection. In both instances, the left turn signal was activated. After waiting for an oncoming vehicle to pass, I began the left turn. Despite the vehicle having passed, the Pre-Sense system activate

20240915FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While starting a left turn from the center left turn lane the car abruptly and forcefully applied the brakes and placed itself in park. There was a single vehicle in the oncoming lane of traffic but it was a more than sufficient distance away to allow the turn to be completed safely. We had not yet left our own lane and there was no risk of collision as a result of the incident. There was no warning from the vehicle prior to the event taking place and after the incident took place a Pre Sense wa

20240906FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

In addition to our complaint #11608543, filed on 8/14/2024, we are submitting a new and different safety concern today. While driving our new 2024 Audi Q5 with the adaptive cruise control set at the speed zone limit (55 mph), the cruise control adjusted itself down to 20 mph. The adjustment from 55 to 20 is sudden and extremely abrupt with some braking being applied. NO advanced warnings or discernible causes for the speed reductions were observed. If another driver had been following us, we

20240906FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

In addition to our complaint #11608543, filed on 8/14/2024, we are submitting a new and different safety concern today. While driving our new 2024 Audi Q5 with the adaptive cruise control set at the speed zone limit (55 mph), the cruise control adjusted itself down to 20 mph. The adjustment from 55 to 20 is sudden and extremely abrupt with some braking being applied. NO advanced warnings or discernible causes for the speed reductions were observed. If another driver had been following us, we

20240814FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

We were driving on [XXX] at the posted speed limit of 65 mph. The adaptive cruise control was activated and the predictive control turned on. We drove past a [XXX] sign and the car abruptly decreased speed down to the twenties. Had another car been following us, we could have been rear-ended. We soon encountered a speed sign posting a 65 mph limit and the car quickly accelerated to that speed. We felt totally unsafe in this surprise car behavior. This car behavior has happened on numerous