AUDI Q5 · model year

2023 AUDI Q5

54 NHTSA complaints, 12 crash reports, and 5 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2023AUDIQ5 carries 54 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 12 crashes, 0 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 Q5 is electrical system with 9 filings, followed by forward collision avoidance: automatic emergency braking (8) and engine (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 9 investigation files overlapping the 2023 Q5. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

54
Complaints
12
Crashes
0
Fires
6
Injuries
0
Deaths

Total Complaints

54 filings

Crashes Reported

12 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM9
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING8
ENGINE6
UNKNOWN OR OTHER6
POWER TRAIN4
FORWARD COLLISION AVOIDANCE: WARNINGS3
AIR BAGS3
SERVICE BRAKES2
LANE DEPARTURE: ASSIST2
STEERING2
FUEL/PROPULSION SYSTEM1
BACK OVER PREVENTION: WARNINGS1
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING1
TIRES:TREAD/BELT1
TIRES:BEAD1

Recalls (5)

24V89800027/11/2024

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.

23V84200013/12/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charg

25V08000012/02/2025

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

25V29400007/05/2025

ENGINE

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

24V25100003/04/2024

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical conn

Recent Complaints

20260208ELECTRICAL SYSTEM

SoS emergency call malfunction. Besides transmission or engine mounting shakes on idle positions car still 6800 miles

20260208POWER TRAIN

SoS emergency call malfunction. Besides transmission or engine mounting shakes on idle positions car still 6800 miles

20260107ELECTRICAL SYSTEM

The over dashboard screen didn't turn on when the car was open or the ignition turned on. Sometime it would take minutes though on a few occasions it simply didn't turn on. The consequence is I couldn't see how fast I was going, any information related to the car such as fuel level, tachometer, temperature. etc. I had the part replace by Audi, but it was over 3K to fix on part and/or system that should not fail. This started in the month of December 2025 though I just had it fixed.

20260105TIRES:TEMPORARY/EMERGENCY SPARE TIRE

The contact owns a 2023 Audi Q5 equipped with a Vredestein Spare Tire, Tire Line: Spare Wheel Space Master, Tire Size: 195/75/R18, DOT Number: DVVB. The contact stated that AAA was called to the scene to change a tire and discovered that the spare tire could not be inflated while needed. While attempting to inflate the spare tire, air was continuously leaking from the tire. The contact stated that the tire was unusable. The vehicle was towed to the residence and then later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The VIN was not available.

20250929POWER TRAIN

While travelling at highway speeds in the passing lane, a warning appeared “Transmission Malfunction! Safely stop vehicle” at which point the vehicle acceleration suddenly stopped. Fortunately despite the heavy and fast traffic I was able to get to the side of the road, but the vehicle would not move. The deslership noted this was part of technical bulletin 2064312/7 that caused this issue. Fortunately the Ohio Highway patrol came to keep me safe until the tow truck arrived. This is an extremely dangerous flaw that could have led to a serious accident. I urge you to investigate and order a recall for this potentially fatal issue.

20250920ELECTRICAL SYSTEM

The digital dash screen system continually disconnects from the phone and will not reconnect. It disconnects during 911 calls. It disconnects when navigation is activated. It is very dangerous to drive a car that does this. I’m sure I paid thousands a dollar for this digital dash screen system, and is very frustrating that it does not work yet the Audi dealership and Audi corporate refused to, and or cannot fix my car. I’ve done research and it appears this is a very common problem and the service department at the dealership says they hear this complaint all the time.

20250917ENGINE

Total engine failure at ~13.5k miles. 2 out of 4 cylinders and pistons failed, found damage on cylinder walls. Cylinder pressure too high. Failed cylinder leak down test and pressure test. Metal shavings found in oil filter and housing.

20250917POWER TRAIN

Total engine failure at ~13.5k miles. 2 out of 4 cylinders and pistons failed, found damage on cylinder walls. Cylinder pressure too high. Failed cylinder leak down test and pressure test. Metal shavings found in oil filter and housing.

20250523UNKNOWN OR OTHER

I am not sure of what happened and I am not seeing any remedy also in the finding. My car has been idle since May 7th and hence please help me in resolving it as the recall status says that remedy not available.

20250518ENGINE

1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.

20250518STEERING

1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.

20250430AIR BAGS

We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. This is a safety issue if the car is ever in an accident, as we are not sure if the airbags will deploy, whether the seat belt tension will be activated, or whether the eCall system will automatically contact emergency services. It's unacceptable for Audi not to deploy an update more expeditiously, as waiting nearly seven months is entirely ludicrous. Please investigate this further.

20250430ELECTRICAL SYSTEM

We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. This is a safety issue if the car is ever in an accident, as we are not sure if the airbags will deploy, whether the seat belt tension will be activated, or whether the eCall system will automatically contact emergency services. It's unacceptable for Audi not to deploy an update more expeditiously, as waiting nearly seven months is entirely ludicrous. Please investigate this further.

20250212STEERING

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I have reported this to the dealer multiple times and have escalated to Audi corporate. They are unable to replicate the issue, because it happens randomly and say the vehicle is operating within the standard. There have been no warnings or lamps that would indicate that the car has an issue.

20250212LANE DEPARTURE: ASSIST

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I have reported this to the dealer multiple times and have escalated to Audi corporate. They are unable to replicate the issue, because it happens randomly and say the vehicle is operating within the standard. There have been no warnings or lamps that would indicate that the car has an issue.

20241021UNKNOWN OR OTHER

2023 Audi Q5 driver side floor carpet is lifting near the Brake and Gas pedals. Inspected by Audi Dealer where the car was bought and they agreed the customer did not cause it, nor did they. The dealer checked all other like Q5's, even ones with just a few hundred miles and saw the the carpet in the same lifted condition. They say they cannot fix it. Audi USA said they cannot fix it as it is something the dealer did not report as a defect??? The driver's foot can be caught in the carpet as it continues to lift from the floor of the car, this is a safety defect that Audi needs to fix ASAP! Audi USA Case # 06464915

20241007FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

20241007LANE DEPARTURE: WARNING

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

20241007LANE DEPARTURE: ASSIST

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

20240728WHEELS

TPMS (Tire Pressure Monitoring) erroneously lights up, hence, incorrectly disabling all the safety driving features of the vehicle. We have already checked this with Audi. Audi has confirmed to us that there is a DEFECT and that they are working on a fix which is due as of Sept'2024 (estimated). A PPS has been created. This is dangerous as the system disables all safe driving features like ABS, Traction control etc.. the moment TPMS error activates up incorrectly.

Compare 2023AUDIQ5 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2023 AUDI Q5 have?
The 2023 AUDI Q5 has 54 NHTSA complaints, 12 crashes, 0 fires, 6 injuries, and 0 deaths reported.
Are there any recalls for the 2023 AUDI Q5?
Yes, the 2023 AUDI Q5 has 5 recall(s). The most common affected component is ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 AUDI Q5?
The most-complained component for the 2023 AUDI Q5 is ELECTRICAL SYSTEM with 9 complaints. Other frequently reported areas include FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING and ENGINE.
Is the 2023 AUDI Q5 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.