2023 AUDI Q5
54 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 9 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 8 |
| ENGINE | 6 |
| UNKNOWN OR OTHER | 6 |
| POWER TRAIN | 4 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 3 |
| AIR BAGS | 3 |
| SERVICE BRAKES | 2 |
| LANE DEPARTURE: ASSIST | 2 |
| STEERING | 2 |
| FUEL/PROPULSION SYSTEM | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
| TIRES:TREAD/BELT | 1 |
| TIRES:BEAD | 1 |
Recalls (5)
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charg
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
ENGINE
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical conn
Recent Complaints
SoS emergency call malfunction. Besides transmission or engine mounting shakes on idle positions car still 6800 miles
SoS emergency call malfunction. Besides transmission or engine mounting shakes on idle positions car still 6800 miles
The over dashboard screen didn't turn on when the car was open or the ignition turned on. Sometime it would take minutes though on a few occasions it simply didn't turn on. The consequence is I couldn't see how fast I was going, any information related to the car such as fuel level, tachometer, temperature. etc. I had the part replace by Audi, but it was over 3K to fix on part and/or system that should not fail. This started in the month of December 2025 though I just had it fixed.
The contact owns a 2023 Audi Q5 equipped with a Vredestein Spare Tire, Tire Line: Spare Wheel Space Master, Tire Size: 195/75/R18, DOT Number: DVVB. The contact stated that AAA was called to the scene to change a tire and discovered that the spare tire could not be inflated while needed. While attempting to inflate the spare tire, air was continuously leaking from the tire. The contact stated that the tire was unusable. The vehicle was towed to the residence and then later towed to the local dea
While travelling at highway speeds in the passing lane, a warning appeared âTransmission Malfunction! Safely stop vehicleâ at which point the vehicle acceleration suddenly stopped. Fortunately despite the heavy and fast traffic I was able to get to the side of the road, but the vehicle would not move. The deslership noted this was part of technical bulletin 2064312/7 that caused this issue. Fortunately the Ohio Highway patrol came to keep me safe until the tow truck arrived. This is an ex
The digital dash screen system continually disconnects from the phone and will not reconnect. It disconnects during 911 calls. It disconnects when navigation is activated. It is very dangerous to drive a car that does this. Iâm sure I paid thousands a dollar for this digital dash screen system, and is very frustrating that it does not work yet the Audi dealership and Audi corporate refused to, and or cannot fix my car. Iâve done research and it appears this is a very common problem and the
Total engine failure at ~13.5k miles. 2 out of 4 cylinders and pistons failed, found damage on cylinder walls. Cylinder pressure too high. Failed cylinder leak down test and pressure test. Metal shavings found in oil filter and housing.
Total engine failure at ~13.5k miles. 2 out of 4 cylinders and pistons failed, found damage on cylinder walls. Cylinder pressure too high. Failed cylinder leak down test and pressure test. Metal shavings found in oil filter and housing.
I am not sure of what happened and I am not seeing any remedy also in the finding. My car has been idle since May 7th and hence please help me in resolving it as the recall status says that remedy not available.
1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.
1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.
We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the serv
We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the serv
The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behi
The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behi
2023 Audi Q5 driver side floor carpet is lifting near the Brake and Gas pedals. Inspected by Audi Dealer where the car was bought and they agreed the customer did not cause it, nor did they. The dealer checked all other like Q5's, even ones with just a few hundred miles and saw the the carpet in the same lifted condition. They say they cannot fix it. Audi USA said they cannot fix it as it is something the dealer did not report as a defect??? The driver's foot can be caught in the carpet as it co
3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadnât taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will n
3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadnât taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will n
3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadnât taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will n
TPMS (Tire Pressure Monitoring) erroneously lights up, hence, incorrectly disabling all the safety driving features of the vehicle. We have already checked this with Audi. Audi has confirmed to us that there is a DEFECT and that they are working on a fix which is due as of Sept'2024 (estimated). A PPS has been created. This is dangerous as the system disables all safe driving features like ABS, Traction control etc.. the moment TPMS error activates up incorrectly.