2020 AUDI Q5

SEATS

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe,

TIRES

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7,

STRUCTURE:BODY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charg

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, caus

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.

I purchased a pre-owned Audi in August 2023 from a franchised dealer. I was explicitly told there were no open recalls or issues. In May 2024, the vehicle suffered a complete electrical failure during use—warning lights flashed, wipers activated on their own, the steering wheel moved without input, and the windows opened/closed erratically. It was inoperable and could not shift into neutral. A flatbed tow was required, and the vehicle had to be physically forced off the truck at home. The next morning, the authorized service center initially refused the tow but later accepted it after I explained the severity. A service advisor confirmed the failure was due to an active safety recall and that a replacement control module was unavailable. I was denied a loaner until I escalated the issue to a manager. For months, I received repeated notices that there were no updates or parts available. The loaner was significantly smaller and disrupted both personal and work transportation. On June

The seatbelt comes loose and Nuna sent me a pad and screwdriver and refused to replace the seat. The harness won’t stay tight and I do not trust the seat to be safe for my child

Without warning, on [XXX, my 2020 Audi Q5 stopped working. I called Audi Care, who arranged a tow to the nearest Audi dealer, the Q5 was under manufacturer warranty. Audi had previously recalled its gateway control module; resolution, put a bag over the part. Audi completed the “fix” upon recall. Failure of that part is catastrophic; it renders the vehicle disabled; it cannot even be put into Neutral. My Q5 was chain dragged onto a flatbed and taken to Audi for service. Audi confirmed the gateway control module failed, stating the component needed to be replaced. The part was back-ordered and would take 7-10 business days. After nearly 8 weeks with no part, on April 2, 2024 the Q5 and repair were transferred to the Audi dealer I purchased the Q5 from. The part was listed as “high priority”, the Q5 was not drivable. April, May, June and July passed, no part. Audi service continued to claim the part was being made in Germany. Each month I was told the part would arrive, it never

My dealership informed me that my tires were feathering at the edges and wearing unevenly. I found information that there was a recall for this problem. There was a recall (4215) that stated there was a misalignment in the suspension creating the uneven wearing. This included my car model. I need information regarding why my car isn't listed for the recall. The car does have a weird skip in making hard turns.

On 12-18-2024, I brought a Audi Q5 2020 from Lynbrook Audi dealership in New york, approximately weeks after the vehicle engine oil light came on to replenish engine oil. I notified the sales representative of the issue, he stated that the vehicle was serviced on 09-2023. After our conversation the vehicle engine oil light continue to light up for oil replenish every 2 to 3 weeks for the past 7 months, I contacted the manufacturer and dealership and both of them is pointing fingers at each other instead of fixing the vehicle. Every time the engine oil light came on i have to take the vehicle to the dealership to replenish. The problem was never resolved.

Subject: Formal Complaint Regarding Vehicle Safety Issue with 2020 Audi Q5 Dear National Highway Traffic Safety Administration, I am writing to formally file a complaint regarding a critical safety issue with my 2020 Audi Q5, as advised by the New York State Division of Consumer Protection. Please find attached a copy of the Division's correspondence dated May 21, 2024, concerning my initial complaint against Audi of America, Inc., along with supporting documents pertinent to this case. On April 10, 2024, while parking in the driveway despite applying the brakes, and despite the reduced speed, the vehicle suddenly accelerated (launching/jumping forward motion) and collided with the side of the house. On April 11, 2024, my auto insurance adjuster confirmed the vehicle was towed to the Southampton Audi Dealership for an investigation, of which supporting documentation is also attached. Following this incident, I alerted Audi of America on April 15, 2024, and have since made several

Subject: Formal Complaint Regarding Vehicle Safety Issue with 2020 Audi Q5 Dear National Highway Traffic Safety Administration, I am writing to formally file a complaint regarding a critical safety issue with my 2020 Audi Q5, as advised by the New York State Division of Consumer Protection. Please find attached a copy of the Division's correspondence dated May 21, 2024, concerning my initial complaint against Audi of America, Inc., along with supporting documents pertinent to this case. On April 10, 2024, while parking in the driveway despite applying the brakes, and despite the reduced speed, the vehicle suddenly accelerated (launching/jumping forward motion) and collided with the side of the house. On April 11, 2024, my auto insurance adjuster confirmed the vehicle was towed to the Southampton Audi Dealership for an investigation, of which supporting documentation is also attached. Following this incident, I alerted Audi of America on April 15, 2024, and have since made several

We were driving today at around 11:30am and all of a sudden the “Audi Presense” light came on at the same time the car brakes abruptly slowed down the car for about 5 seconds or so and then released. Today is a beautiful sunny day and there were no vehicles anywhere or anything in roadway on the road we were traveling on. The jerking /abrupt slowdown really surprised us. We will go to Audi dealer asap but now we don’t trust when it will happen again. A car could have hit us from behind.

We were driving today at around 11:30am and all of a sudden the “Audi Presense” light came on at the same time the car brakes abruptly slowed down the car for about 5 seconds or so and then released. Today is a beautiful sunny day and there were no vehicles anywhere or anything in roadway on the road we were traveling on. The jerking /abrupt slowdown really surprised us. We will go to Audi dealer asap but now we don’t trust when it will happen again. A car could have hit us from behind.

The contact owns a 2020 Audi Q5. The contact stated that while reversing, the rearview camera image was intermittently blank or distorted. The vehicle was taken to the local dealer and to a second dealer, Santa Monica Audi (1020 Santa Monica Blvd, Santa Monica, CA 90401), on several occasions; however, the dealers were unable to duplicate the failure. The dealers replaced the rearview camera twice; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the second dealer. The failure mileage was approximately 5,000.

Mileage: 5,000

Stopped on the road, the rear window exploded with a very loud boom. I pulled over and talked to the driver behind me who also pulled over and asked if he saw anything, he said no, only heard the boom. We looked in the back of the car and no projectile or foreign object. I moved to a nearby parking lot and pushed as much of the broken glass into the car as I could so it wouldn't fall off on the road. There were no cracks or defects identifiable before hand. The car was clean and any issues would have been visible. There was no warning of the explosion. I have brought the car in to the dealer, Fletcher Jones in Chicago.

Incident occurred as I was waiting third in line to add fuel to my Audi. Usually when I am in a long wait I put my vehicle in neutral and to move forward then I have to put my foot on brake to change gears. In this incident I did just that when car in front moved up, but the car suddenly accelerated forward quickly and hit with force the car in front. I put car in reverse to back off with intent to shut down car to exit in order to assess damage and provide insurance information. Instead when I went into reverse the car shot uncontrollably backward 20-30 feet at high speed striking another car entering the fueling area. In either the forward motion and or the backward motion of car did the sensors or brake assistance system deploy. The car will be inspected by both Audi America and also by a third party appointed by my insurance provider.

Incident occurred as I was waiting third in line to add fuel to my Audi. Usually when I am in a long wait I put my vehicle in neutral and to move forward then I have to put my foot on brake to change gears. In this incident I did just that when car in front moved up, but the car suddenly accelerated forward quickly and hit with force the car in front. I put car in reverse to back off with intent to shut down car to exit in order to assess damage and provide insurance information. Instead when I went into reverse the car shot uncontrollably backward 20-30 feet at high speed striking another car entering the fueling area. In either the forward motion and or the backward motion of car did the sensors or brake assistance system deploy. The car will be inspected by both Audi America and also by a third party appointed by my insurance provider.

I have this car and it "drinks" about 300mL of coolant between 800-1000 miles. I have to add coolant once a while, but not much... Went to the dealership and they did an inspection and pressure test and came back all normal. They told me the car will use coolant during summer?! I see many other people having similar issues on the Audi Forum. Please investigate as VW tends to make poor-quality water pump and I hope it is not the engine consuming it...

The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I didn’t feel safe driving the car anymore. I would also constantly get airbag being deployed warnings on the screen and one time the car shut down automatically as I was driving at about 45Mph going up the mountain

The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I didn’t feel safe driving the car anymore. I would also constantly get airbag being deployed warnings on the screen and one time the car shut down automatically as I was driving at about 45Mph going up the mountain