Total Complaints
122 filings
AUDI Q5 · model year
122 NHTSA complaints, 3 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010AUDIQ5 carries 122 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 Q5 is air bags with 50 filings, followed by fuel/propulsion system (28) and electrical system (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 9 investigation files overlapping the 2010 Q5. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
122 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 50 |
| FUEL/PROPULSION SYSTEM | 28 |
| ELECTRICAL SYSTEM | 7 |
| ENGINE | 5 |
| STRUCTURE:BODY | 5 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 4 |
| POWER TRAIN | 4 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 3 |
| FUEL SYSTEM, GASOLINE | 3 |
| ENGINE AND ENGINE COOLING | 2 |
| STEERING | 2 |
| EXTERIOR LIGHTING | 2 |
| UNKNOWN OR OTHER | 2 |
| SUSPENSION | 2 |
| VISIBILITY | 1 |
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure m
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement re
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal
Severe Frame rusting of sub frame and crossmember. Rear of car affecting steering , tire aligment and wear. Swaying of rear end of car bouncy ride , wear or cracking of control arm and shocks.
Rear Subframe has severe rust through caused by plastic covers that trap moisture. This is a danger as the rust is so severe it will impact suspension, lower control arm in the rear. It was not inspected by anyone other than myself. No warning lamps. I noticed one of the plastic pieces hanging down from the vehicle that led me to inspect the cause of this part coming loose.
IN TANK FUEL PUMP CRACKED ON TOP ,LEAKING FUEL TO FLANGE AND ELECTRICAL CONECTION ON TOP OF TANK AND DOWN TO UNDER VEHICLE .NO RECALL ON AUDI SITE FOR THIS YEAR -2010 VEHICLE HAS 138000 MILES ONLY . i WAS NOT EXPECTING MATERIAL PROBLEM -PLASTIC NOT SUITABLE FOR FUEL ...
The contact owns a 2010 Audi Q5. The contacted stated while sitting in the vehicle, there was an abnormal gasoline odor inside the vehicle. There was a leak coming from the front of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local mechanic and was diagnosed with a secondary air injection system bank 1 and 2, insufficient flow, and a possible clogged left and right cylinder head. The vehicle was not repaired due to cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 152,396.
Mileage: 152,396
The contact owns a 2010 Audi Q5. The contacted stated while sitting in the vehicle, there was an abnormal gasoline odor inside the vehicle. There was a leak coming from the front of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local mechanic and was diagnosed with a secondary air injection system bank 1 and 2, insufficient flow, and a possible clogged left and right cylinder head. The vehicle was not repaired due to cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 152,396.
Mileage: 152,396
Have water leaking on the driver side roof and upon Dealer servicing - it was due to faulty or worn out seals on the front windscreen- and even though the windscreen is not damaged - Audi recons it has to be replaced at customer cost including the windshield that is in good condition since to cover their inability to take the glass out w/o breaking it. In public forums I see quite a few such fixes enough to warrant this should be investigated and tagged under recalls
Have water leaking on the driver side roof and upon Dealer servicing - it was due to faulty or worn out seals on the front windscreen- and even though the windscreen is not damaged - Audi recons it has to be replaced at customer cost including the windshield that is in good condition since to cover their inability to take the glass out w/o breaking it. In public forums I see quite a few such fixes enough to warrant this should be investigated and tagged under recalls
Fuel pump developed cracks and is leaking terribly. Looks like someone put a temporary seal when recalled (likely due to unavailability of parts at time).
Fuel vapor in cabin. Research indicated need to inspect fuel pump. Removed inspection cover and found fuel puddled all around pump and noted fuel would re-plenish through apparent micro-fractures in the plastic pump housing when wiped away. Crack not visible but fuel obviously coming through housing after being wiped. I am 4rth owner. NTSB site and Audi site shows no open recalls. CarFax received on purchase of the car shows no open recalls but at the same time shows no evidence of Audi or VW service since the recall was issued in 2016 (very strange). Very similar description in incident #11353734. Image and video taken of the pump housing and fuel surrounding it.
The contact owns a 2010 Audi Q5. The contact stated that the vehicle failed to restart after refueling. Additionally, a fuel odor was detected while driving. The vehicle was towed to the residence, where an independent mechanic diagnosed that the fuel pump needed to be replaced. The contact stated that the dealer had previously replaced the fuel pump; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.
Mileage: 190,000
Water leaked into the rear battery compartment and into the trunk passenger side fuse bay. No apparent reason for leak. All windows, doors, sunroof and truck lid were closed. Flooding shorted control modules (parking aid controller, CAN buss and etc) flooding also took out the battery causing car to stall on highway. Water gets in after rainy days. Suspected malfunction of sunroof drain, but not certain. Shorting of electrical components verified by mechanic. Multiple parts needed replacement. No warning lamps prior to events. Available for inspection upon request.
- Fuel pump assembly leaking under rear passenger seat. Fuel odor in rear of car spreads to entire car quickly when engine is on. - Strong gasoline odor spreads quickly inside car cabin. Gasoline leaks from bottom of undercarriage near exhaust pipe causing a fire hazard. - The issue was confirmed by mechanic. A crack in fuel pump causes fuel to leak from pump when engine is on. - Vehicle has been inspected by a mechanic. Mechanic verified fuel leak from top of fuel pump. - No warning lamps or messages displayed prior or during the problem. Problem occurred 1 week ago.
The Audi Q5 Premium Plus 2010 has a huge problem with the dashboard where it shows multiple dysfunctions! The worse is the back rear light and the steering wheels who makes awful noises, and so much more. I do not know why there is no recall for this model as they all have the same issues. Please advise.
The Audi Q5 Premium Plus 2010 has a huge problem with the dashboard where it shows multiple dysfunctions! The worse is the back rear light and the steering wheels who makes awful noises, and so much more. I do not know why there is no recall for this model as they all have the same issues. Please advise.
The Audi Q5 Premium Plus 2010 has a huge problem with the dashboard where it shows multiple dysfunctions! The worse is the back rear light and the steering wheels who makes awful noises, and so much more. I do not know why there is no recall for this model as they all have the same issues. Please advise.
THERE'S A STRONG SMELL OF GASOLINE INSIDE( AIR VENTS) AND OUTSIDE THE VEHICLE, WHILE DRIVING AND STATIONARY.
NOTICED PASSENGER SIDE FLOOR BOARD IS SOAKED AFTER IT RAINS. THIS HAPPENS IF IT IS PARKED OR IF YOUR DRIVING. ALL DRAINS ARE CLEAR AND WHEN DROPPING HEADLINER, NOTICED A "WATER" WAY RUNNING DOWN TOWARDS PASSENGER PILLAR, ON PILLAR AIRBAG AND DOWN TO FLOOR BOARD. DEALERSHIP TOLD ME THAT MANY OTHER 2010 AUDI Q5'S HAVE THE SAME ISSUE AND IMPLIED THIS IS PROBABLY WHY MY SUNROOF MOTOR IS NOT FUNCTIONING ANYMORE DUE TO WATER GETTING IN AND THEY QUOTED ME $2500 TO FIX THIS MANUFACTURE FLAW. IF MY VEHICLE HASN'T BEEN IN A WRECK AND THE SUNROOF FRAME IS BAD, WHY ISN'T THERE A RECALL FOR THIS?
Mileage: 81,000
NOTICED PASSENGER SIDE FLOOR BOARD IS SOAKED AFTER IT RAINS. THIS HAPPENS IF IT IS PARKED OR IF YOUR DRIVING. ALL DRAINS ARE CLEAR AND WHEN DROPPING HEADLINER, NOTICED A "WATER" WAY RUNNING DOWN TOWARDS PASSENGER PILLAR, ON PILLAR AIRBAG AND DOWN TO FLOOR BOARD. DEALERSHIP TOLD ME THAT MANY OTHER 2010 AUDI Q5'S HAVE THE SAME ISSUE AND IMPLIED THIS IS PROBABLY WHY MY SUNROOF MOTOR IS NOT FUNCTIONING ANYMORE DUE TO WATER GETTING IN AND THEY QUOTED ME $2500 TO FIX THIS MANUFACTURE FLAW. IF MY VEHICLE HASN'T BEEN IN A WRECK AND THE SUNROOF FRAME IS BAD, WHY ISN'T THERE A RECALL FOR THIS?
Mileage: 81,000
NOTICED PASSENGER SIDE FLOOR BOARD IS SOAKED AFTER IT RAINS. THIS HAPPENS IF IT IS PARKED OR IF YOUR DRIVING. ALL DRAINS ARE CLEAR AND WHEN DROPPING HEADLINER, NOTICED A "WATER" WAY RUNNING DOWN TOWARDS PASSENGER PILLAR, ON PILLAR AIRBAG AND DOWN TO FLOOR BOARD. DEALERSHIP TOLD ME THAT MANY OTHER 2010 AUDI Q5'S HAVE THE SAME ISSUE AND IMPLIED THIS IS PROBABLY WHY MY SUNROOF MOTOR IS NOT FUNCTIONING ANYMORE DUE TO WATER GETTING IN AND THEY QUOTED ME $2500 TO FIX THIS MANUFACTURE FLAW. IF MY VEHICLE HASN'T BEEN IN A WRECK AND THE SUNROOF FRAME IS BAD, WHY ISN'T THERE A RECALL FOR THIS?
Mileage: 81,000
I HAVE A 2010 AUDI Q5 THAT IS LEAKING GAS ON THE GROUND WHILE ENGINE IS RUNNING WHILE SITTING STILL OR DRIVING DOWN THE ROAD.. I REMOVED THE PASSENGER REAR SEAT WHICH IS DIRECTLY ON TOP OF WHERE THE LEAK IS COMING FROM. I THEN REMOVED THE ACCESS PANEL FOR THE FUEL PUMP . GAS WAS SITTING ON TOP OF THE FUEL PUMP IN PUDDLES. I DECIDED TO START THE CAR WITH THE ACCESS PANEL REMOVED TO SEE WHERE EXACTLY THE LEAK WAS COMING FROM AND HOW BIG OF LEAK IT WAS. UPON STARTING THE ENGINE GAS SPRAYED DIRECTLY OUT OF THE TOP OF THE FUEL PUMP'S WHITE PLASTIC DOME TOP, NOT THE FUEL PUMP FLANGE. PERIMETER. IT IS A LARGE LEAK, IT SPRAYS LIKE A GEYSER UNHINDERED HITTING THE TOP OF THE ACCESS PANEL AND RUNNING ONTO THE GROUND. YOU CAN SEE VISIBLE CRACKS IN THE TOP OF THE FUEL PUMP. MY GAS MILEAGE WHICH WAS 21 MPG PER TANK IS NOW14 MPG ON LAST FILL UP SO MY GUESS IS ABOUT 7 GALLONS OF GAS LEAKS ONTO THE GROUND PER FILL UP. I AM AFRAID TO DRIVE THE VEHICLE IN THIS CONDITION AND THE FUMES ARE OVERWHELMING I
Mileage: 126,758
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.