2024 AUDI Q4 SPORTBACK E-TRON

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive system malfunction” warnings and would not start reliably. The dealer determined the issue was linked to the 12-volt battery and replaced it under RO #194457 (2/24/25 – 3/14/25, 866 miles). Soon after, persistent drive-system and electrical faults continued (RO #195096 and #195241 from 3/17 – 3/27 at 866–1,081 miles) but no repair was completed. On 4/10/25, an “AWD malfunction” occurred, and the vehicle was towed. Under RO #195846 (4/10/25 – 4/25/25, 1,594 miles), the front electric motor/drive unit was replaced. The vehicle remained out of service for extended periods. I was pro

I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive system malfunction” warnings and would not start reliably. The dealer determined the issue was linked to the 12-volt battery and replaced it under RO #194457 (2/24/25 – 3/14/25, 866 miles). Soon after, persistent drive-system and electrical faults continued (RO #195096 and #195241 from 3/17 – 3/27 at 866–1,081 miles) but no repair was completed. On 4/10/25, an “AWD malfunction” occurred, and the vehicle was towed. Under RO #195846 (4/10/25 – 4/25/25, 1,594 miles), the front electric motor/drive unit was replaced. The vehicle remained out of service for extended periods. I was pro

I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive system malfunction” warnings and would not start reliably. The dealer determined the issue was linked to the 12-volt battery and replaced it under RO #194457 (2/24/25 – 3/14/25, 866 miles). Soon after, persistent drive-system and electrical faults continued (RO #195096 and #195241 from 3/17 – 3/27 at 866–1,081 miles) but no repair was completed. On 4/10/25, an “AWD malfunction” occurred, and the vehicle was towed. Under RO #195846 (4/10/25 – 4/25/25, 1,594 miles), the front electric motor/drive unit was replaced. The vehicle remained out of service for extended periods. I was pro

The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the contact was informed that the repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

The warning labels that are posted on the front of the sun visors are a visual distraction that diminish the forward sight line of the driver. When I cover the warning label with my hand the depth of field and forward sight line is greatly improved. I removed this label from previous vehicles that I owned. However, the sticker on this vehicle is part of the visor and can not be removed. I have never read this warning label, nor has anyone in my family. In my opinion, all warnings and precautions should be placed in the owner's manual. It is impossible to place every precaution or warning on a sun visor label. The label diminishes the drivers visibility and is another item that has to be mentally and visually processed. Driving safely requires focus and concentration, this label only adds a constant distraction while driving. Removing the label or placing it on the underside of the visor would improve visibility and safety.