AUDI E-TRON · model year

2021 AUDI E-TRON

49 NHTSA complaints, and 9 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2021AUDIE-TRON carries 49 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2021 E-TRON is electrical system with 19 filings, followed by unknown or other (9) and power train (8). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 9 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 9 investigation files overlapping the 2021 E-TRON. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

49
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths
2021 AUDI E-TRON — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2021 AUDI E-TRON. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 5.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

49 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 5/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM19
UNKNOWN OR OTHER9
POWER TRAIN8
ENGINE6
SERVICE BRAKES2
FUEL/PROPULSION SYSTEM1
VEHICLE SPEED CONTROL1
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ACCESSORY1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
STRUCTURE:BODY1

Recalls (9)

22V80600026/10/2022

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 ve

21V56900026/07/2021

SERVICE BRAKES, HYDRAULIC

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

23V86700020/12/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

25V90000019/12/2025

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal M

23V84200013/12/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charg

21V70700013/09/2021

SERVICE BRAKES, HYDRAULIC

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. Corrosion in the brake booster may cause the Anti-Lock Brake System (ABS), Electronic Stability Control (ESC), speedometer display, and brake assist to stop functioning.

22V74200005/10/2022

BACK OVER PREVENTION:DISPLAY FUNCTION

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro

21V60600005/08/2021

SEAT BELTS:REAR/OTHER:RETRACTOR

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RS

21V59500002/08/2021

STRUCTURE:INTERIOR PANELS:DASHBOARD

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. The right hinge pin for the glove box cover may not be properly secured, allowing the glove box lid trim to interfere with the knee air bag during deployment.

Recent Complaints

20260217ELECTRICAL SYSTEM

Tied with NHTSA Recall 25V900 - Review Camera Software. Dealer was unable to complete the recall due to internal malfunction of USB Interface on vehicle. Dealer quoted a non itemized Repair Estimate of $1,045.50 to replace the interface in order to be able to complete the open recall. No visible user caused damage to interface and prior Technical Support Bulletin (2066315) for issues with USB covering specific vehicle. Given the dependence on software within our vehicles, the USB interface used to perform required recall work should be covered when failure is internal to the interface module.

20260217UNKNOWN OR OTHER

Tied with NHTSA Recall 25V900 - Review Camera Software. Dealer was unable to complete the recall due to internal malfunction of USB Interface on vehicle. Dealer quoted a non itemized Repair Estimate of $1,045.50 to replace the interface in order to be able to complete the open recall. No visible user caused damage to interface and prior Technical Support Bulletin (2066315) for issues with USB covering specific vehicle. Given the dependence on software within our vehicles, the USB interface used to perform required recall work should be covered when failure is internal to the interface module.

20251201ELECTRICAL SYSTEM

The vehicle's central locking system does not properly communicate with the keyfob resulting in the doors not unlocking as intended. I have had my child in the car seat in the back and if i accidentantly touch the handle the wrong way the doors will lock and I am unable to use the unlock feature to get my kid out. This could be a serious safety issue if someone becomes trapped in the rear seat and the central locking system does not allow unlocking of the doors.

20251201UNKNOWN OR OTHER

The vehicle's central locking system does not properly communicate with the keyfob resulting in the doors not unlocking as intended. I have had my child in the car seat in the back and if i accidentantly touch the handle the wrong way the doors will lock and I am unable to use the unlock feature to get my kid out. This could be a serious safety issue if someone becomes trapped in the rear seat and the central locking system does not allow unlocking of the doors.

20250925ELECTRICAL SYSTEM

The contact owns a 2021 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System). The part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed, and determined that the battery module had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure.

20250427UNKNOWN OR OTHER

I was driving on the highway and my sunroof spontaneously exploded. Nothing hit it, but there was a loud noise like a gunshot and the roof exploded outwards. Shards of glass landed in front of the car behind me who swerved to avoid them.

20250131SERVICE BRAKES

On five separate occasions across two separate drivers, we have experienced a partial brake failure in this vehicle. We strongly believe this to be a software defect and not a mechanical fault. On the e-Tron, the first portion of the brake pedal swing typically activates the regenerative braking. About mid-way through pressing the pedal, it changes to "real" mechanical brakes. When this brake failure occurs, we get to that midway point and the car lets off the regenerative braking but does NOT apply the mechanical brakes, so the end result is that the more you press the brake pedal, the less it works. Three of these five occasions occurred in one day, so by the time the third time came around, I was really paying attention and I'm very confident this wasn't driver error. In at least one case, the only reason that a crash was avoided is because the automatic braking / forward collision system activated. The vehicle has been inspected by a dealer, who found "No Repairs Recommended". We r

20241126ELECTRICAL SYSTEM

The contact owns a 2021 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

20241116ELECTRICAL SYSTEM

My Audi E-tron has a consistant problem with the MMI (Multi Media Interface, the main computer for the car). When I am driving, all the screens will go blank, I cannot see my speed, I have no HVAC controls, I am basically driving blind. To fix the issue, I have to pull over, turn off the ignition, open the driver door, close the driver door, put my foot on the brake, start the car again. Sometimes this happens in the first few minutes of driving, othertimes it happens when I am on the highway which poses a huge safety risk. This saftey issue has presented itself at least 5 times in the last 12 months. I have told Audi about this issue several times and they completely deny it exists. This is my 3rd Audi in 15 years and like every other Audi issue I have had, Audi will completely deny there is a problem until there is a recall forced on the company. It happened with the brakes of my last 2017 q7 and Audi kept telling me there was no issue, it finally got settled with a recall on th

20240805ELECTRICAL SYSTEM

The vehicle's charging system keeps failing and turning off the charger. The rear doors do not open from the inside of the vehicle (intermittently).

20240805STRUCTURE:BODY

The vehicle's charging system keeps failing and turning off the charger. The rear doors do not open from the inside of the vehicle (intermittently).

20240412ELECTRICAL SYSTEM

See attached document for complaint

20240308ELECTRICAL SYSTEM

Charger overheats Charger trips breaker Charging damaged burned wall outlet Charging damaged breaker

20240308UNKNOWN OR OTHER

Charger overheats Charger trips breaker Charging damaged burned wall outlet Charging damaged breaker

20240215ELECTRICAL SYSTEM

The contact owns a 2021 Audi E-Tron. The contact stated that while driving at an undisclosed speed, a message displayed reading "Electrical System Malfunction: Safely Stop the Vehicle," after which the vehicle lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V867000 (Electrical System) and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 26,000.

Mileage: 26,000

20240213ELECTRICAL SYSTEM

There are 2 active/open recalls for my 2021 Audi etron vehicle. The recalls were initiated by the manufacturer 2 months ago and there currently are no repairs available for either recall. Both recalls present a severe safety risk to consumers and present risks to their homes. Dec 20, 2023 Manufacturer Recall Number. 93V2 NHTSA Recall Number 23V867 A potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire. Affected high-voltage batteries may experience a loss of range and/or performance as an early indication. Safety Risk A high-voltage battery overheating increases the risk of a fire. Dec 19, 2023 Manufacturer Recall Number 93U6 NHTSA Recall Number 23V842 If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-vo

20240201ELECTRICAL SYSTEM

This issue occurred with my Audi a year after purchasing it and the vehicle had 19,282 miles on it at the time. I received an "Electrical System Malfunction - Please contact service" error message (in yellow) on my 2021 Audi etron vehicle display. The message was displayed for a few minutes as I was traveling home from work and then disappeared. The following day, I was on my commute into work on the highway, traveling 70 mph, and received an "Electrical System Malfunction - Safety stop vehicle" error message. The vehicle immediately started displaying other error messages and the motor turned off, while the vehicle was in motion. Luckily, I was able to move to the shoulder of the highway safely. The experience was frightening as I was traveling 70 mph and experienced a complete vehicle shut down with little to no warning. The Audi etron had to be towed to the dealership to be repaired. The dealership had my vehicle for 3.5 weeks while they repaired the car. They inspected the

20240201ENGINE

This issue occurred with my Audi a year after purchasing it and the vehicle had 19,282 miles on it at the time. I received an "Electrical System Malfunction - Please contact service" error message (in yellow) on my 2021 Audi etron vehicle display. The message was displayed for a few minutes as I was traveling home from work and then disappeared. The following day, I was on my commute into work on the highway, traveling 70 mph, and received an "Electrical System Malfunction - Safety stop vehicle" error message. The vehicle immediately started displaying other error messages and the motor turned off, while the vehicle was in motion. Luckily, I was able to move to the shoulder of the highway safely. The experience was frightening as I was traveling 70 mph and experienced a complete vehicle shut down with little to no warning. The Audi etron had to be towed to the dealership to be repaired. The dealership had my vehicle for 3.5 weeks while they repaired the car. They inspected the

20240123ELECTRICAL SYSTEM

The contact owns a 2021 Audi E-Tron. The contact received notifications of NHTSA Campaign Numbers: 23V867000 (Electrical System) and 23V842000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20230914ELECTRICAL SYSTEM

Twice in the span of 3 months my 2021 Audi eTron with less than 25K miles shutdown while driving with an error message "Electrical system: malfunction! Safely stop vehicle." At this point the drive train is completely disengaged and all that can be done is coast to a stop with limited ability to steer or control the vehicle. The vehicle must then be towed to a dealership. If this had happened on a busy multi-lane highway, there is a high probability of an accident occurring putting occupants of the car and other cars at risk. In both cases there was no prior warning of any problem with the vehicle. The first repair in July required Audi to replace the master controller located in the battery pack and replace the front engine due to a fluid leak. This took 6+ weeks to complete. I had the car back 5 weeks after the first repair when it happened again. I am still waiting diagnosis on second repair.

Compare 2021AUDIE-TRON to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2021 AUDI E-TRON have?
The 2021 AUDI E-TRON has 49 NHTSA complaints, 0 crashes, 1 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2021 AUDI E-TRON?
The 2021 AUDI E-TRON received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 5/5.
Are there any recalls for the 2021 AUDI E-TRON?
Yes, the 2021 AUDI E-TRON has 9 recall(s). The most common affected component is EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2021 AUDI E-TRON?
The most-complained component for the 2021 AUDI E-TRON is ELECTRICAL SYSTEM with 19 complaints. Other frequently reported areas include UNKNOWN OR OTHER and POWER TRAIN.
Is the 2021 AUDI E-TRON safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2021 AUDI E-TRON has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.