Total Complaints
2 filings
AUDI E-TRON · model year
2020 AUDI E-TRON
2 NHTSA complaints, and 4 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2020AUDIE-TRON carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 E-TRON is electrical system with 1 filings, followed by structure:body (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 9 investigation files overlapping the 2020 E-TRON. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
- Front Crash 4.0 ★
- Side Crash 5.0 ★
- Rollover 5.0 ★
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 — Top NCAP rating
· Front: 4/5
· Side: 5/5
· Rollover: 5/5
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| STRUCTURE:BODY | 1 |
Recalls (4)
21V56900026/07/2021
SERVICE BRAKES, HYDRAULIC
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
23V86700020/12/2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
25V90000019/12/2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal M
23V84200013/12/2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charg
Recent Complaints
20251104ELECTRICAL SYSTEM
Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.
20251104STRUCTURE:BODY
Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.
Compare 2020AUDIE-TRON to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2020 AUDI E-TRON have?▼
The 2020 AUDI E-TRON has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2020 AUDI E-TRON?▼
The 2020 AUDI E-TRON received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 5/5.
Are there any recalls for the 2020 AUDI E-TRON?▼
Yes, the 2020 AUDI E-TRON has 4 recall(s). The most common affected component is SERVICE BRAKES, HYDRAULIC. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 AUDI E-TRON?▼
The most-complained component for the 2020 AUDI E-TRON is ELECTRICAL SYSTEM with 1 complaints. Other frequently reported areas include STRUCTURE:BODY.
Is the 2020 AUDI E-TRON safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2020 AUDI E-TRON has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.