AUDI E-TRON · model year

2019 AUDI E-TRON

94 NHTSA complaints, 7 crash reports, and 5 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2019AUDIE-TRON carries 94 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 7 crashes, 3 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 E-TRON is electrical system with 26 filings, followed by unknown or other (16) and fuel/propulsion system (12). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 9 investigation files overlapping the 2019 E-TRON. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

94
Complaints
7
Crashes
3
Fires
1
Injuries
0
Deaths
2019 AUDI E-TRON — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2019 AUDI E-TRON. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 5.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

94 filings

Crashes Reported

7 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 5/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM26
UNKNOWN OR OTHER16
FUEL/PROPULSION SYSTEM12
ENGINE7
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)6
SERVICE BRAKES5
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING4
VISIBILITY/WIPER3
VEHICLE SPEED CONTROL2
VISIBILITY:SUN/MOON ROOF ASSEMBLY2
ELECTRONIC STABILITY CONTROL (ESC)1
STEERING1
AIR BAGS1
SUSPENSION1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1

Recalls (5)

23V86700020/12/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

25V90000019/12/2025

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal M

24V62100019/08/2024

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi E-Tron Quattro vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.

23V84200013/12/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charg

19V43400010/06/2019

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

Recent Complaints

20260209ELECTRICAL SYSTEM

The high-voltage charging flap assembly (Part 4KE810001) has failed, preventing the charge door from latching. Notably, this failure (DTC P31D000) occurred within 7 days of the vehicle being serviced at Audi Burlingame for a high-voltage battery software recall. This presents three safety hazards: 1. Driver Distraction: Triggers a continuous auditory chime and 'Warning! Please check the charging unit cover' message every 10 seconds. It cannot be silenced, creating a severe, persistent distraction. 2. Unintended Deployment: At highway speeds, the unlatched flap opens/flaps due to aerodynamics, creating a visual obstruction and distraction for the driver and traffic. 3. Moisture Ingress: Failure to seal the port exposes the high-voltage interface to pressurized rain/road spray. Per NHTSA 19V434 (Recall 93E8) regarding moisture ingress in this system, this failure represents a recurrence of a known safety risk. Evidence of Defect: Audi has iterated through three versions of this part

20260209POWER TRAIN

The high-voltage charging flap assembly (Part 4KE810001) has failed, preventing the charge door from latching. Notably, this failure (DTC P31D000) occurred within 7 days of the vehicle being serviced at Audi Burlingame for a high-voltage battery software recall. This presents three safety hazards: 1. Driver Distraction: Triggers a continuous auditory chime and 'Warning! Please check the charging unit cover' message every 10 seconds. It cannot be silenced, creating a severe, persistent distraction. 2. Unintended Deployment: At highway speeds, the unlatched flap opens/flaps due to aerodynamics, creating a visual obstruction and distraction for the driver and traffic. 3. Moisture Ingress: Failure to seal the port exposes the high-voltage interface to pressurized rain/road spray. Per NHTSA 19V434 (Recall 93E8) regarding moisture ingress in this system, this failure represents a recurrence of a known safety risk. Evidence of Defect: Audi has iterated through three versions of this part

20260107VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2019 Audi E-Tron. The contact stated that during rainy weather, there was water entering the vehicle through the roof, and water was leaking onto the infotainment system, the shifter, and other electronics. Additionally, the contact stated that there was water accumulating in the footwell. The vehicle was taken to the dealer, where it was determined that water was leaking through the fully closed sunroof. The contact related the failure to TSB Number: AWA-23-09 (Sunroof Limited Warranty Extension) that stated that the dealer would address a condition of leakage and water ingress into the interior of the vehicle from the sunroof while in the fully closed position and would address consequential damages as a direct result of the water ingress. However, the dealer informed the contact that there was another TSB with the same TSB Number that overrode the bulletin information. The contact was informed that only 60 percent of the cost of the sunroof repair would be covered

Mileage: 5,000

20260107ELECTRICAL SYSTEM

INCIDENT SUMMARY: On [XXX], I brought my 2019 Audi e-tron (VIN: [XXX] , 70k miles) to Audi Salt Lake City for Safety Recall 93U9 (High Voltage Battery Module). Vehicle was functioning normally with no warning lights or electrical issues. IMPROPER RECALL COMPLETION: The dealership's technician (Chris Miller, [XXX] ) documented in the service notes: "I FOUND THE GROUNDING STRAP FOR THE REAR MOTOR WAS NOT INSTALLED AND WAS TUCKED UP BETWEEN THE MOTOR AND THE COVERS." This proves the technician failed to properly reinstall the critical grounding strap during recall service, leaving it disconnected in the high voltage system. IMMEDIATE FAILURES AFTER RECALL: Following the recall service, multiple critical failures occurred: Voltage converter failure (part #4KE-907-171-C) Battery charging malfunction (limited to 100 miles range vs normal 200+ miles) Multiple stored fault codes and dashboard warning lights Rear drive motor faults Parking brake system failures All failures are consistent wit

20260107UNKNOWN OR OTHER

INCIDENT SUMMARY: On [XXX], I brought my 2019 Audi e-tron (VIN: [XXX] , 70k miles) to Audi Salt Lake City for Safety Recall 93U9 (High Voltage Battery Module). Vehicle was functioning normally with no warning lights or electrical issues. IMPROPER RECALL COMPLETION: The dealership's technician (Chris Miller, [XXX] ) documented in the service notes: "I FOUND THE GROUNDING STRAP FOR THE REAR MOTOR WAS NOT INSTALLED AND WAS TUCKED UP BETWEEN THE MOTOR AND THE COVERS." This proves the technician failed to properly reinstall the critical grounding strap during recall service, leaving it disconnected in the high voltage system. IMMEDIATE FAILURES AFTER RECALL: Following the recall service, multiple critical failures occurred: Voltage converter failure (part #4KE-907-171-C) Battery charging malfunction (limited to 100 miles range vs normal 200+ miles) Multiple stored fault codes and dashboard warning lights Rear drive motor faults Parking brake system failures All failures are consistent wit

20260107ELECTRICAL SYSTEM

Batery is giving electrical malfunction alert. Dealer diagnosed SX6 failed, replaced at 52,991 miles on Dec 22, 2022 (they agreed to replaced free of charge), at 104,741 miles on Jan 6 2025, dealer diagnosed sx6 failed again, needed to be replaced.thry refused to replace at no charge. During the research online I found that many audi EV cars owners reported the same problem which SX6 failure could potentially causes the car could completelystop while operating.

20251230VISIBILITY/WIPER

I am reporting a serious safety concern with the rear backup camera on my 2019 Audi e tron. The camera provides extremely poor visibility at night and in low light conditions, to the point that it is effectively unusable. The image is very dark and grainy, making it difficult or impossible to see pedestrians, vehicles, curbs, or other obstacles while reversing. This creates a significant safety hazard, especially in residential areas, parking lots, and garages where pedestrians may be present. The issue occurs under normal operating conditions and is not related to dirt or obstruction on the camera lens. The problem has been consistent since ownership and does not appear to be an isolated incident. Given that backup cameras are federally mandated safety equipment, this level of nighttime performance undermines their intended purpose and increases the risk of accidents, injuries, or property damage. I believe this may represent a design or hardware defect that warrants investigation.

20251203ELECTRICAL SYSTEM

My 2019 Audi E-tron has experienced two major issues during my ownership. At around 87k miles, I was driving into a parking lot and suddenly a “electrical malfunction” warning light appeared on my dashboard followed my many warning lights including 4wd, brake system, and battery. The vehicle was not moving properly and I had to slowly move it into a parking lot and had it towed to the dealership. The issue was that the front motor is toasted caused by coolant leaking into the motor. The second issue occurred around 109k miles. My vehicle couldn’t start in a parking lot and the same “Electrical Malfunction” warning light went on. The vehicle was towed to Audi dealership and the diagnosis was a failing SX6 battery control module, which costed me over $8000 to repair. Those two issues both make the vehicle unmovable and could be catastrophic if they occur at high speed. There are numerous complaints from Reddit and E-tron forum regarding the same two issues. Both issues involved

20251203ENGINE

My 2019 Audi E-tron has experienced two major issues during my ownership. At around 87k miles, I was driving into a parking lot and suddenly a “electrical malfunction” warning light appeared on my dashboard followed my many warning lights including 4wd, brake system, and battery. The vehicle was not moving properly and I had to slowly move it into a parking lot and had it towed to the dealership. The issue was that the front motor is toasted caused by coolant leaking into the motor. The second issue occurred around 109k miles. My vehicle couldn’t start in a parking lot and the same “Electrical Malfunction” warning light went on. The vehicle was towed to Audi dealership and the diagnosis was a failing SX6 battery control module, which costed me over $8000 to repair. Those two issues both make the vehicle unmovable and could be catastrophic if they occur at high speed. There are numerous complaints from Reddit and E-tron forum regarding the same two issues. Both issues involved

20251115ELECTRICAL SYSTEM

2019 Audi Etron that still doesn't have a resolution for the safety recall of High-Voltage Battery Module(s) AUDI ACTION CODE 93U9, NHTSA RECALL NUMBER 23V867, issued Dec 20, 2023 for a potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire. Putting a sticker on the dash saying not to charge to over 75% and software that reduces the mileage I can drive is not a fix.

20251115ENGINE

2019 Audi Etron that still doesn't have a resolution for the safety recall of High-Voltage Battery Module(s) AUDI ACTION CODE 93U9, NHTSA RECALL NUMBER 23V867, issued Dec 20, 2023 for a potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire. Putting a sticker on the dash saying not to charge to over 75% and software that reduces the mileage I can drive is not a fix.

20251105SERVICE BRAKES

Dear Audi Product Safety Division and NHTSA Office of Defects Investigation, I am writing to formally document a safety defect in my 2019 Audi e-tron Prestige (VIN [XXX] ), which exhibits the same brake-system failure described in Audi’s brake-booster recall – Campaign 46P6 / NHTSA Recall 24V-621, despite Audi’s system not listing my VIN as covered. Vehicle Details Make/Model: 2019 Audi e-tron Prestige VIN: [XXX] Build Date: 05/19 (per manufacturer label) Mileage: [insert current mileage] Primary Location: Lynwood, Illinois Defect Summary My vehicle repeatedly displays: “Parking Brake Malfunction” and “Brake System Fault” warnings. A clicking noise or resistance when pressing/releasing the brake pedal. The brake pedal occasionally fails to return fully to its normal position. On one occasion, the vehicle rolled slightly while parked. These symptoms match those described in Audi’s recall 46P6, which involves improper assembly of the bolt conne

20251105FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Dear Audi Product Safety Division and NHTSA Office of Defects Investigation, I am writing to formally document a safety defect in my 2019 Audi e-tron Prestige (VIN [XXX] ), which exhibits the same brake-system failure described in Audi’s brake-booster recall – Campaign 46P6 / NHTSA Recall 24V-621, despite Audi’s system not listing my VIN as covered. Vehicle Details Make/Model: 2019 Audi e-tron Prestige VIN: [XXX] Build Date: 05/19 (per manufacturer label) Mileage: [insert current mileage] Primary Location: Lynwood, Illinois Defect Summary My vehicle repeatedly displays: “Parking Brake Malfunction” and “Brake System Fault” warnings. A clicking noise or resistance when pressing/releasing the brake pedal. The brake pedal occasionally fails to return fully to its normal position. On one occasion, the vehicle rolled slightly while parked. These symptoms match those described in Audi’s recall 46P6, which involves improper assembly of the bolt conne

20251028ELECTRICAL SYSTEM

On the very day I purchased the vehicle (07/22/2025), the high-voltage battery module pack failed, and the vehicle had to be immediately taken back for service. I did not receive it back until 08/08/2025. I was told it was fully repaired and safe. On 09/02/2025, the vehicle suffered multiple simultaneous safety-system failures, including: • “Audi Adaptive Light: Malfunction” • “High Beam Assistant: Malfunction” • “Audi Pre Sense: Currently Limited” (collision-avoidance system) • The vehicle also failed to charge that day. As of today, a new “Exit Warning Malfunction” warning has appeared. This is the third critical safety or high-voltage system failure in less than 90 days. At no point was I informed of any prior safety or recall issues before purchase. Each time, the dealership insisted repairs were complete — yet additional safety failures continue. This vehicle appears to have an ongoing electrical/safety system instability, potentially involving the h

20250707ELECTRICAL SYSTEM

My car has been under a recall since 2023. I have been at the dealership for normal maintenance and for the recall several times now but the dealership/Audi says that it's monitoring the battery remotely and doesn't replace the battery. No fix has been done until now and the recall/fix keeps being delayed.

20250707FUEL/PROPULSION SYSTEM

My car has been under a recall since 2023. I have been at the dealership for normal maintenance and for the recall several times now but the dealership/Audi says that it's monitoring the battery remotely and doesn't replace the battery. No fix has been done until now and the recall/fix keeps being delayed.

20250704UNKNOWN OR OTHER

The car sunroof has started leaking in which for they have released an extended warranty. Although my car at this falls under the 80,000 mile limit the dealership refuses to work in the car. This is a hazard as batteries and water do not work together as this is a electric car.

20250704VISIBILITY/WIPER

The car sunroof has started leaking in which for they have released an extended warranty. Although my car at this falls under the 80,000 mile limit the dealership refuses to work in the car. This is a hazard as batteries and water do not work together as this is a electric car.

20250612STRUCTURE:BODY

I have a 2019 Audi eTron. The worse incident was when on the freeway, I had a warning signal then thankfully, I exited and was on feeder when he was completely stopped, towed to dealership and was told a major component engine equivalent or battery had to be repaired or replaced. There are records at Audi dominion. Regarding current complaint, I have reached out to Audi for maybe two l+ years? Trying to get safety recall for high voltage battery but they kept saying they have not received software part to remedy this.

20250612UNKNOWN OR OTHER

I have a 2019 Audi eTron. The worse incident was when on the freeway, I had a warning signal then thankfully, I exited and was on feeder when he was completely stopped, towed to dealership and was told a major component engine equivalent or battery had to be repaired or replaced. There are records at Audi dominion. Regarding current complaint, I have reached out to Audi for maybe two l+ years? Trying to get safety recall for high voltage battery but they kept saying they have not received software part to remedy this.

Compare 2019AUDIE-TRON to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2019 AUDI E-TRON have?
The 2019 AUDI E-TRON has 94 NHTSA complaints, 7 crashes, 3 fires, 1 injuries, and 0 deaths reported.
What is the safety rating for the 2019 AUDI E-TRON?
The 2019 AUDI E-TRON received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 5/5.
Are there any recalls for the 2019 AUDI E-TRON?
Yes, the 2019 AUDI E-TRON has 5 recall(s). The most common affected component is ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2019 AUDI E-TRON?
The most-complained component for the 2019 AUDI E-TRON is ELECTRICAL SYSTEM with 26 complaints. Other frequently reported areas include UNKNOWN OR OTHER and FUEL/PROPULSION SYSTEM.
Is the 2019 AUDI E-TRON safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2019 AUDI E-TRON has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.