2019 AUDI E-TRON

94 complaints filed with NHTSA.

94
Complaints
7
Crashes
3
Fires
1
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM26
UNKNOWN OR OTHER16
FUEL/PROPULSION SYSTEM12
ENGINE7
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)6
SERVICE BRAKES5
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING4
VISIBILITY/WIPER3
VEHICLE SPEED CONTROL2
VISIBILITY:SUN/MOON ROOF ASSEMBLY2
ELECTRONIC STABILITY CONTROL (ESC)1
STEERING1
AIR BAGS1
SUSPENSION1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1

Recalls (5)

23V86700020/12/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

25V90000019/12/2025

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal M

24V62100019/08/2024

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi E-Tron Quattro vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.

23V84200013/12/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charg

19V43400010/06/2019

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

Recent Complaints

20260209ELECTRICAL SYSTEM

The high-voltage charging flap assembly (Part 4KE810001) has failed, preventing the charge door from latching. Notably, this failure (DTC P31D000) occurred within 7 days of the vehicle being serviced at Audi Burlingame for a high-voltage battery software recall. This presents three safety hazards: 1. Driver Distraction: Triggers a continuous auditory chime and 'Warning! Please check the charging unit cover' message every 10 seconds. It cannot be silenced, creating a severe, persistent distracti

20260209POWER TRAIN

The high-voltage charging flap assembly (Part 4KE810001) has failed, preventing the charge door from latching. Notably, this failure (DTC P31D000) occurred within 7 days of the vehicle being serviced at Audi Burlingame for a high-voltage battery software recall. This presents three safety hazards: 1. Driver Distraction: Triggers a continuous auditory chime and 'Warning! Please check the charging unit cover' message every 10 seconds. It cannot be silenced, creating a severe, persistent distracti

20260107VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2019 Audi E-Tron. The contact stated that during rainy weather, there was water entering the vehicle through the roof, and water was leaking onto the infotainment system, the shifter, and other electronics. Additionally, the contact stated that there was water accumulating in the footwell. The vehicle was taken to the dealer, where it was determined that water was leaking through the fully closed sunroof. The contact related the failure to TSB Number: AWA-23-09 (Sunroof Limite

Mileage: 5,000

20260107ELECTRICAL SYSTEM

INCIDENT SUMMARY: On [XXX], I brought my 2019 Audi e-tron (VIN: [XXX] , 70k miles) to Audi Salt Lake City for Safety Recall 93U9 (High Voltage Battery Module). Vehicle was functioning normally with no warning lights or electrical issues. IMPROPER RECALL COMPLETION: The dealership's technician (Chris Miller, [XXX] ) documented in the service notes: "I FOUND THE GROUNDING STRAP FOR THE REAR MOTOR WAS NOT INSTALLED AND WAS TUCKED UP BETWEEN THE MOTOR AND THE COVERS." This proves the technician fail

20260107UNKNOWN OR OTHER

INCIDENT SUMMARY: On [XXX], I brought my 2019 Audi e-tron (VIN: [XXX] , 70k miles) to Audi Salt Lake City for Safety Recall 93U9 (High Voltage Battery Module). Vehicle was functioning normally with no warning lights or electrical issues. IMPROPER RECALL COMPLETION: The dealership's technician (Chris Miller, [XXX] ) documented in the service notes: "I FOUND THE GROUNDING STRAP FOR THE REAR MOTOR WAS NOT INSTALLED AND WAS TUCKED UP BETWEEN THE MOTOR AND THE COVERS." This proves the technician fail

20260107ELECTRICAL SYSTEM

Batery is giving electrical malfunction alert. Dealer diagnosed SX6 failed, replaced at 52,991 miles on Dec 22, 2022 (they agreed to replaced free of charge), at 104,741 miles on Jan 6 2025, dealer diagnosed sx6 failed again, needed to be replaced.thry refused to replace at no charge. During the research online I found that many audi EV cars owners reported the same problem which SX6 failure could potentially causes the car could completelystop while operating.

20251230VISIBILITY/WIPER

I am reporting a serious safety concern with the rear backup camera on my 2019 Audi e tron. The camera provides extremely poor visibility at night and in low light conditions, to the point that it is effectively unusable. The image is very dark and grainy, making it difficult or impossible to see pedestrians, vehicles, curbs, or other obstacles while reversing. This creates a significant safety hazard, especially in residential areas, parking lots, and garages where pedestrians may be present.

20251203ELECTRICAL SYSTEM

My 2019 Audi E-tron has experienced two major issues during my ownership. At around 87k miles, I was driving into a parking lot and suddenly a “electrical malfunction” warning light appeared on my dashboard followed my many warning lights including 4wd, brake system, and battery. The vehicle was not moving properly and I had to slowly move it into a parking lot and had it towed to the dealership. The issue was that the front motor is toasted caused by coolant leaking into the motor. The seco

20251203ENGINE

My 2019 Audi E-tron has experienced two major issues during my ownership. At around 87k miles, I was driving into a parking lot and suddenly a “electrical malfunction” warning light appeared on my dashboard followed my many warning lights including 4wd, brake system, and battery. The vehicle was not moving properly and I had to slowly move it into a parking lot and had it towed to the dealership. The issue was that the front motor is toasted caused by coolant leaking into the motor. The seco

20251115ELECTRICAL SYSTEM

2019 Audi Etron that still doesn't have a resolution for the safety recall of High-Voltage Battery Module(s) AUDI ACTION CODE 93U9, NHTSA RECALL NUMBER 23V867, issued Dec 20, 2023 for a potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire. Putting a sticker on the dash saying not to charge to over

20251115ENGINE

2019 Audi Etron that still doesn't have a resolution for the safety recall of High-Voltage Battery Module(s) AUDI ACTION CODE 93U9, NHTSA RECALL NUMBER 23V867, issued Dec 20, 2023 for a potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire. Putting a sticker on the dash saying not to charge to over

20251105SERVICE BRAKES

Dear Audi Product Safety Division and NHTSA Office of Defects Investigation, I am writing to formally document a safety defect in my 2019 Audi e-tron Prestige (VIN [XXX] ), which exhibits the same brake-system failure described in Audi’s brake-booster recall – Campaign 46P6 / NHTSA Recall 24V-621, despite Audi’s system not listing my VIN as covered. Vehicle Details Make/Model: 2019 Audi e-tron Prestige VIN: [XXX] Build Date: 05/19 (per manufacturer label) Mileage: [insert curr

20251105FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Dear Audi Product Safety Division and NHTSA Office of Defects Investigation, I am writing to formally document a safety defect in my 2019 Audi e-tron Prestige (VIN [XXX] ), which exhibits the same brake-system failure described in Audi’s brake-booster recall – Campaign 46P6 / NHTSA Recall 24V-621, despite Audi’s system not listing my VIN as covered. Vehicle Details Make/Model: 2019 Audi e-tron Prestige VIN: [XXX] Build Date: 05/19 (per manufacturer label) Mileage: [insert curr

20251028ELECTRICAL SYSTEM

On the very day I purchased the vehicle (07/22/2025), the high-voltage battery module pack failed, and the vehicle had to be immediately taken back for service. I did not receive it back until 08/08/2025. I was told it was fully repaired and safe. On 09/02/2025, the vehicle suffered multiple simultaneous safety-system failures, including: • “Audi Adaptive Light: Malfunction” • “High Beam Assistant: Malfunction” • “Audi Pre Sense: Currently Limited” (collision-avoidance system

20250707ELECTRICAL SYSTEM

My car has been under a recall since 2023. I have been at the dealership for normal maintenance and for the recall several times now but the dealership/Audi says that it's monitoring the battery remotely and doesn't replace the battery. No fix has been done until now and the recall/fix keeps being delayed.

20250707FUEL/PROPULSION SYSTEM

My car has been under a recall since 2023. I have been at the dealership for normal maintenance and for the recall several times now but the dealership/Audi says that it's monitoring the battery remotely and doesn't replace the battery. No fix has been done until now and the recall/fix keeps being delayed.

20250704UNKNOWN OR OTHER

The car sunroof has started leaking in which for they have released an extended warranty. Although my car at this falls under the 80,000 mile limit the dealership refuses to work in the car. This is a hazard as batteries and water do not work together as this is a electric car.

20250704VISIBILITY/WIPER

The car sunroof has started leaking in which for they have released an extended warranty. Although my car at this falls under the 80,000 mile limit the dealership refuses to work in the car. This is a hazard as batteries and water do not work together as this is a electric car.

20250612STRUCTURE:BODY

I have a 2019 Audi eTron. The worse incident was when on the freeway, I had a warning signal then thankfully, I exited and was on feeder when he was completely stopped, towed to dealership and was told a major component engine equivalent or battery had to be repaired or replaced. There are records at Audi dominion. Regarding current complaint, I have reached out to Audi for maybe two l+ years? Trying to get safety recall for high voltage battery but they kept saying they have not received softwa

20250612UNKNOWN OR OTHER

I have a 2019 Audi eTron. The worse incident was when on the freeway, I had a warning signal then thankfully, I exited and was on feeder when he was completely stopped, towed to dealership and was told a major component engine equivalent or battery had to be repaired or replaced. There are records at Audi dominion. Regarding current complaint, I have reached out to Audi for maybe two l+ years? Trying to get safety recall for high voltage battery but they kept saying they have not received softwa