AUDI A4 ALLROAD · model year

2020 AUDI A4 ALLROAD

50 NHTSA complaints, and 1 active recall for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2020AUDIA4 ALLROAD carries 50 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, 5/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 A4 ALLROAD is electrical system with 20 filings, followed by back over prevention: warnings (11) and unknown or other (10). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 9 investigation files overlapping the 2020 A4 ALLROAD. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

50
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

50 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: 5/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM20
BACK OVER PREVENTION: WARNINGS11
UNKNOWN OR OTHER10
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING4
FORWARD COLLISION AVOIDANCE: WARNINGS2
VISIBILITY/WIPER1
ENGINE1
LANE DEPARTURE: WARNING1

Recalls (1)

22V03400026/01/2022

TIRES

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7,

Recent Complaints

20250923ENGINE

The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen while at highway speeds or while backing up .

20250923FORWARD COLLISION AVOIDANCE: WARNINGS

The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen while at highway speeds or while backing up .

20250923LANE DEPARTURE: WARNING

The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen while at highway speeds or while backing up .

20250810ELECTRICAL SYSTEM

Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episodes of the car's main entertainment touch screen rebooting in the middle of the car being operated. This usually would only happen once or twice during maybe an hour long car ride. Then this spring, starting in mid-March the car started to experience the MMI reboots more often, say 6-7 times over an hour long car ride. This started to happen more often, and then it would be around 4-5 times in a 20 minute car ride. I noticed that when this would happen, it would cause issues with the backup camera (the camera would stop function during the 60 second reboot. Also, if a parking sensor (or cross-traffic warning sensor, incorporated with the backup camera) was detecting something near the car during the reboot and the camera turning off, it would throw a safety system communication error on the Audi Virtual Dashboard. It was clearly a safety issue and it made maneuvering to p

20250810VISIBILITY/WIPER

Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episodes of the car's main entertainment touch screen rebooting in the middle of the car being operated. This usually would only happen once or twice during maybe an hour long car ride. Then this spring, starting in mid-March the car started to experience the MMI reboots more often, say 6-7 times over an hour long car ride. This started to happen more often, and then it would be around 4-5 times in a 20 minute car ride. I noticed that when this would happen, it would cause issues with the backup camera (the camera would stop function during the 60 second reboot. Also, if a parking sensor (or cross-traffic warning sensor, incorporated with the backup camera) was detecting something near the car during the reboot and the camera turning off, it would throw a safety system communication error on the Audi Virtual Dashboard. It was clearly a safety issue and it made maneuvering to p

20250810BACK OVER PREVENTION: WARNINGS

Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episodes of the car's main entertainment touch screen rebooting in the middle of the car being operated. This usually would only happen once or twice during maybe an hour long car ride. Then this spring, starting in mid-March the car started to experience the MMI reboots more often, say 6-7 times over an hour long car ride. This started to happen more often, and then it would be around 4-5 times in a 20 minute car ride. I noticed that when this would happen, it would cause issues with the backup camera (the camera would stop function during the 60 second reboot. Also, if a parking sensor (or cross-traffic warning sensor, incorporated with the backup camera) was detecting something near the car during the reboot and the camera turning off, it would throw a safety system communication error on the Audi Virtual Dashboard. It was clearly a safety issue and it made maneuvering to p

20250725ELECTRICAL SYSTEM

The MMI (Information and entertainment system) spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. Restoring functionality requires user input to get through the loading screens. The issue started in March 2025. It seems there are numerous TSBs (filed with NHTSA) that point to available software updates that should be applied to address infotainment-related issues. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb/Mar 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue,

20250724ELECTRICAL SYSTEM

Infotainment system began to randomly reboot after about 20min and then overtime every 2-3 minutes.

20250718UNKNOWN OR OTHER

Audi infotainment system (MMI) randomly reboots necessitating user input and causing distraction while driving.

20250716ELECTRICAL SYSTEM

Audi mmi/infotainment reboots repeatedly while driving. It removes my attention from driving and is extremely distracting. Also fails when backing up and back up camera goes black. I have not taken to a dealer as this has been a frequent problem among other 2020 Audi owners.

20250716FORWARD COLLISION AVOIDANCE: WARNINGS

The entire Audi command center constantly shuts off every 60 seconds, resetting. Losing access to radio, navigation, parking assistance, all features basically. Seems to be a very common problem on 2020 Audi models if you look on Reddit and there should be a recall.

20250716BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The entire Audi command center constantly shuts off every 60 seconds, resetting. Losing access to radio, navigation, parking assistance, all features basically. Seems to be a very common problem on 2020 Audi models if you look on Reddit and there should be a recall.

20250716BACK OVER PREVENTION: WARNINGS

The entire Audi command center constantly shuts off every 60 seconds, resetting. Losing access to radio, navigation, parking assistance, all features basically. Seems to be a very common problem on 2020 Audi models if you look on Reddit and there should be a recall.

20250709ELECTRICAL SYSTEM

Center console screen reboots at random intervals and as many as 10 times in 60 minutes. Complete reboot of the system renders backup camera and other surround view cameras inoperable.

20250705UNKNOWN OR OTHER

The MMI system on my 2020 Audi A4 Allroad will reset randomly while I am driving. This will occur while I'm driving and is very frustrating and dangerous, especially when using the MMI for navigation. I've reached out to the dealership regarding warranty, but have yet to hear back. From online forums, this has become a recent issue across many 2020 A4s. People have been forced to pay $500 for a software update that may or may not resolve the issue.

20250703BACK OVER PREVENTION: WARNINGS

The MMI Infotainment system on my car repeatedly turns off and restarts while driving. This system controls both the entertainment system and cameras and display that monitor collisions, creating a significant safety concern. In addition, rebooting it while driving requires interaction with the touch screen which is an additional distraction to the driver. This began in ~ January of 2025 and persists. Per the Audi user forum online, it is a pervasive problem with this and other models.

20250702UNKNOWN OR OTHER

The Multi Media Display (MMI) continually resets while reversing which causes the back up camera to turn completely off. This also happens intermittently while driving.

20250630ELECTRICAL SYSTEM

Vehicle info system (MMI) unexpectedly and repeatedly reboots, affecting rear backup camera and parking assist radar functions at critical moments in addition to navigation and other vehicle functions. In addition to the safety issue with the rear camera and radar failing unexpectedly, the reboot creates distraction for the driver.

20250624UNKNOWN OR OTHER

The MMI constantly reboots every 3-10 minutes every trip. Each time the system reboots, it requires me to interface with it to get it logged back in. The MMI is also the main interface with the navigation system, which restarts as part of the reboot, requiring me to restart the route while driving. Recently, it occurred while driving in downtown Boston, nearing my destination, which required several quick turns, ended up having to back track once the MMI came back on.

20250622ELECTRICAL SYSTEM

The MMI (the display with radio, carplay, cameras, warnings etc) restarts without any warning every 5-10 minutes. Does not seem to depend on if apple car play, bluetooth, backup camera etc is used at the time. In 2 cases this has happened while using the backup camera when going in reverse (and many more times when using for media play). This lead to the backup camera not showing and warnings about proximity to objects not working until it has completed the restart of the display (~60 seconds). I have not reported this to Audi but a simple web search shows that this is a common problem.

Compare 2020AUDIA4 ALLROAD to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2020 AUDI A4 ALLROAD have?
The 2020 AUDI A4 ALLROAD has 50 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2020 AUDI A4 ALLROAD?
The 2020 AUDI A4 ALLROAD received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of 5/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2020 AUDI A4 ALLROAD?
Yes, the 2020 AUDI A4 ALLROAD has 1 recall(s). The most common affected component is TIRES. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 AUDI A4 ALLROAD?
The most-complained component for the 2020 AUDI A4 ALLROAD is ELECTRICAL SYSTEM with 20 complaints. Other frequently reported areas include BACK OVER PREVENTION: WARNINGS and UNKNOWN OR OTHER.
Is the 2020 AUDI A4 ALLROAD safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2020 AUDI A4 ALLROAD has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.